We are looking for a motivated and adaptable Network Engineer to join our team in Worcester, Massachusetts. This long-term contract position is ideal for individuals eager to advance their career from a Helpdesk role into Networking and Infrastructure. The role offers an excellent opportunity for growth, mentorship, and hands-on experience in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Troubleshoot connectivity and advanced network issues on end-user devices, including laptops, tablets, and mobile phones.<br>• Replace and install network equipment, requiring the ability to lift up to 50 pounds and work in confined spaces when necessary.<br>• Collaborate effectively with team members and communicate clearly with users to address technical challenges.<br>• Provide proactive engagement and maintain an approachable demeanor while interacting with colleagues and clients.<br>• Handle helpdesk or general IT support tasks with attention to detail and efficiency.<br>• Utilize and manage Juniper and Aruba networking systems, ensuring optimal performance.<br>• Configure and maintain Cisco routers and switches for seamless network operations.<br>• Monitor and manage Palo Alto firewalls to ensure secure network connectivity.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations.<br>• Maintain and oversee Cisco ASA devices to support network security.
We are looking for a skilled Technical Engineer to join our team in Boston, Massachusetts. In this long-term contract role, you will be responsible for delivering exceptional on-site technical support and ensuring seamless connectivity across various locations, including job sites and office environments. This position is ideal for a proactive, detail-oriented individual who thrives in fast-paced settings and possesses strong problem-solving skills.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, ranging from executives to interns, ensuring their devices and systems function effectively.<br>• Travel to job sites, including trailers and buildings, to diagnose and resolve technical issues in person.<br>• Install, configure, and maintain network solutions, including routers and wireless systems, to ensure reliable connectivity.<br>• Manage the procurement and deployment of equipment necessary for field operations.<br>• Offer support for laptops, tablets, and other mobile devices, maintaining optimal performance.<br>• Uphold company standards and procedures during all service activities to ensure consistency and compliance.<br>• Collaborate with internal teams to address technical challenges and deliver timely solutions.<br>• Maintain accurate records of service activities and document all work performed for future reference.<br>• Utilize knowledge of Active Directory, Microsoft Exchange, and Palo Alto Firewalls to support system integration and functionality.
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
