We are looking for a Business Analyst to support enterprise application initiatives in Waltham, Massachusetts. This Long-term Contract position will work closely with business and technical teams to translate operational needs into clear documentation, testing plans, and process improvements. The role focuses on strengthening procurement and finance-related workflows, improving system adoption, and helping ensure successful delivery through implementation, validation, and post-launch support.<br><br>Responsibilities:<br>• Work with teams across finance, procurement, accounts payable, clinical operations, and other departments to identify needs and turn them into clear business and functional requirements.<br>• Lead discovery sessions, stakeholder meetings, and workflow reviews to map current operations and define future process improvements.<br>• Produce and maintain project artifacts such as requirements documents, user stories, process diagrams, use cases, and related supporting documentation.<br>• Partner with internal stakeholders and external implementation resources to review solution designs and confirm system setups meet business expectations.<br>• Evaluate existing workflows to uncover opportunities for efficiency gains, automation, and stronger process performance using platforms such as Coupa and Auxilius.<br>• Build testing approaches, scenarios, scripts, and detailed cases that align with approved requirements and expected business outcomes.<br>• Carry out functional, integration, regression, and end-to-end testing across procurement, budgeting, forecasting, invoicing, payments, approvals, and reporting activities.<br>• Verify data quality, system integrations, workflow behavior, reporting outputs, and converted information while documenting issues and supporting resolution efforts.<br>• Assist with user acceptance testing preparation, training materials, knowledge sharing, go-live readiness, and post-deployment stabilization activities.<br>• Maintain traceability between requirements and testing while ensuring project documentation meets internal standards and applicable regulatory expectations.
We are looking for an experienced Business Analyst to support a portfolio of ServiceNow initiatives for an education-focused organization in Cambridge, Massachusetts. This is a Long-term Contract position expected to run for at least 6 months, with a strong likelihood of extending to 12 months and potential for longer-term opportunity. The role centers on translating business needs into scalable ServiceNow solutions, strengthening reporting capabilities, and helping teams deliver enhancements that improve workflows across multiple departments. You will partner with technical and business stakeholders to drive requirements, testing, dashboard development, and release support in a fast-moving environment.<br><br>Responsibilities:<br>• Lead discovery sessions with stakeholders to define business needs and convert them into clear functional requirements for ServiceNow initiatives.<br>• Support delivery of multiple concurrent projects involving areas such as incident management, change management, hardware processes, and software asset management.<br>• Develop reporting strategies and build dashboards that provide meaningful operational insights for business and IT teams.<br>• Collaborate with ServiceNow developers and platform team members to plan enhancements, validate solutions, and align configurations with user needs.<br>• Coordinate and support user acceptance testing by preparing test scenarios, documenting outcomes, and helping resolve issues before release.<br>• Monitor platform updates and assist with recurring release activities, ensuring new functionality is tested and introduced smoothly.<br>• Help optimize ServiceNow usage across departments including finance, research, and human resources through workflow improvements and process automation.<br>• Contribute to initiatives such as portal enhancements, reporting improvements, and deployment of new incident management capabilities.<br>• Participate in stakeholder meetings and ongoing communication to track progress, manage expectations, and maintain project momentum.
<p>We are looking for a Functional Business Analyst to support a long-term contract engagement in Burlington, Massachusetts area. This role will focus on evaluating financially significant business processes and building a detailed risk and controls framework that strengthens financial reporting integrity. The position partners with stakeholders across accounting, operations, supply chain, and technology to identify exposures, assess control design, and define practical remediation steps.</p><p><br></p><p>Responsibilities:</p><p>• Develop a comprehensive risk and control matrix covering key financial reporting processes, including automated, manual, system-supported manual, interim, and deficient controls.</p><p>• Analyze order-to-cash activities such as revenue recognition, pricing, credits, billing, cash application, customer data management, deductions, and accounts receivable to identify reporting risks and control needs.</p><p>• Review procure-to-pay workflows across vendor setup, purchasing, receiving, matching, invoice handling, payments, and accounts payable to document risk points and control effectiveness.</p><p>• Evaluate inventory and manufacturing-related accounting processes, including movement tracking, valuation, reserves, counts, reconciliations, production reporting, cost variances, yields, and plant-level control activities.</p><p>• Assess record-to-report operations spanning journal entries, reconciliations, consolidation, period-end close, financial statement preparation, and management review procedures.</p><p>• Examine controls related to fixed assets, capital projects, payroll impacts on financial reporting, treasury activities, cash management, banking, and debt oversight.</p><p>• Document governance requirements for financially relevant master data, including customers, vendors, items, bills of material, routings, pricing structures, chart of accounts, cost centers, and approval frameworks.</p><p>• Identify financial reporting implications tied to user access, segregation of duties, privileged access, change management, system interfaces, reconciliations, reporting outputs, data conversions, and spreadsheet-based tools.</p><p>• Define interim control requirements across environments operating on ERP Cloud, legacy manufacturing execution platforms, and legacy supply planning solutions, and recommend remediation or enhancement actions where gaps are found.</p>
<p>We are looking for a Data Administrator to join our team in a contract role with the potential to become permanent. This opportunity is well suited for an early-career candidate with at least one year of post-graduate experience who enjoys working with data, spotting irregular patterns, and supporting fraud-related analysis. The position follows a 2 day a week hybrid schedule with in-office collaboration</p><p><br></p><p>Responsibilities:</p><p>• Review operational and analytical data sets to identify anomalies, trends, and indicators related to suspected fraudulent activity.</p><p>• Monitor routine data processes with accuracy and consistency, ensuring issues are flagged quickly and escalated when needed.</p><p>• Support fraud analysis efforts by examining patterns, validating findings, and helping improve visibility into risk areas.</p><p>• Investigate data discrepancies and partner with internal stakeholders to resolve errors affecting reporting or operations.</p><p>• Maintain data quality across reports, tracking tools, and internal systems used for analysis and decision-making.</p><p>• Prepare clear summaries of findings and communicate insights that help teams respond to anti-fraud concerns effectively.</p><p>• Assist with updates to workflows, reporting methods, or system-related processes as business needs evolve.</p><p>• Contribute to a growing team environment by taking on new responsibilities over time and supporting continuous improvement initiatives.</p>
<p>We are looking for a detail-oriented QA Analyst to join our team Massachusetts in a contract position with the potential to become permanent. This position will support the quality, stability, and effectiveness of business applications by evaluating system behavior, validating workflows, and identifying issues before release. The role partners with product, design, engineering, documentation, and business teams to improve user experience and strengthen operational reliability. This is a strong opportunity for someone who enjoys working in a growing environment, building structure, and contributing to a developing quality-focused practice.</p><p><br></p><p>Responsibilities:</p><p>• Assess new and existing application features to confirm they operate correctly and meet defined business needs.</p><p>• Work closely with cross-functional partners to clarify expected outcomes, review workflows, and verify that delivered solutions align with user requirements.</p><p>• Execute hands-on testing across employee-facing and customer-facing systems, documenting defects, inconsistencies, and usability concerns.</p><p>• Support release preparation by validating readiness, confirming issue resolution, and helping reduce production risk before deployment.</p><p>• Develop and maintain repeatable testing approaches, including regression coverage and end-to-end workflow checks, as the systems environment expands.</p><p>• Contribute to performance and reliability evaluations to help ensure applications function effectively under expected usage conditions.</p><p>• Help establish practical quality standards, documentation practices, and testing processes for a growing technology organization.</p><p>• Assist with manual validation activities in areas where automation, tools, or formal procedures are still being developed.</p>
<p>We are looking for a Financial Analyst to join a finance team in Massachusetts. This position supports core accounting and financial reporting activities, including close processes, forecasting, reconciliations, and regulatory submissions within a banking or credit union environment. The role is well suited for a dependable individual who can work independently, partner with internal stakeholders, and help strengthen reporting accuracy and operational efficiency.</p><p><br></p><p>For Immediate Interview please contact Victor Muller at 508- 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Create internal financial reports and assist with required external regulatory filings to support accurate and timely reporting.</p><p>• Perform reconciliations across general ledger accounts, investigate discrepancies, and resolve issues with appropriate documentation.</p><p>• Contribute to budgeting, forecasting, and variance review activities by analyzing trends and explaining key drivers.</p><p>• Prepare journal entries for month-end close and help maintain an organized, reliable closing process.</p><p>• Support the calculation and documentation of the allowance for credit loss in accordance with established policies.</p><p>• Review financial information for accuracy, consistency, and completeness, escalating concerns when needed.</p><p>• Build and maintain process documentation, operating instructions, and troubleshooting references for finance activities.</p><p>• Assess existing workflows and recommend improvements that enhance controls, reduce manual effort, and increase efficiency.</p><p>• Partner with auditors and assist with requests during internal or external audit engagements.</p>
<p>We are looking for a detail-oriented Billing Analyst to join our Accounting and Finance team in Marlborough, Massachusetts. In this role, you will help manage the complete billing and revenue cycle, ensuring invoices are accurate, revenue activity is recorded properly, and reporting remains dependable. This opportunity is well suited to someone who works effectively in a fast-moving SaaS environment, enjoys refining financial processes, and collaborates well across teams.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute accurate invoices for subscription services, appraisal work, and implementation-related revenue.</p><p>• Review executed customer agreements to confirm billing terms, pricing, and invoicing details are applied correctly.</p><p>• Oversee recurring billing calendars, monitor renewals, and keep billing cycles on schedule with a high level of accuracy.</p><p>• Assist with month-end, quarter-end, and year-end revenue close activities, including preparing supporting journal entries.</p><p>• Track deferred revenue balances and perform reconciliations to ensure records remain complete and accurate.</p><p>• Reconcile revenue-related accounts each month, research discrepancies, and resolve variances in a timely manner.</p><p>• Analyze changes in recurring revenue, customer attrition, account growth, and contract updates to support financial visibility.</p><p>• Recommend and help implement improvements that increase efficiency, strengthen accuracy, and support scalable billing operations.</p><p>• Partner with finance and accounting colleagues on reporting enhancements, close support, audit preparation, and responses to billing-related customer questions.</p><p><br></p><p><strong><em><u>**for immediate consideration please call me directly, Eric Lebow 508-205-2127**</u></em></strong></p>
We are looking for a Business Account Specialist II to support electric service requests and deliver a high standard of customer service for clients in Providence, Rhode Island. This Long-term Contract position focuses on coordinating service-related activities, preparing cost and design documentation, and helping move projects through the fulfillment process efficiently. The ideal candidate is comfortable working in a hybrid environment, communicates effectively across teams, and uses Outlook and Excel confidently to manage details, reporting, and follow-up.<br><br>Responsibilities:<br>• Serve as the main contact for external customers seeking electric service, guiding requests from initiation through completion and addressing issues that arise along the way.<br>• Review and process billing-related documentation, including cost-in-advance items, in accordance with applicable tariffs, policies, and service requirements.<br>• Prepare straightforward electric service designs and cost estimates so construction planning and related dependencies can proceed without delay.<br>• Create and manage service contracts or agreements to support the completion of electric service construction work for customers.<br>• Partner with internal departments and stakeholders to coordinate activities, remove obstacles, and support timely service fulfillment.<br>• Handle more involved residential, commercial, or industrial service requests while ensuring accuracy, responsiveness, and compliance with established procedures.<br>• Strengthen collaboration with business units by sharing effective practices, supporting operational decisions, and contributing to consistent customer support standards.<br>• Examine customer concerns and service activity data to identify patterns, support reporting needs, and recommend process improvements.<br>• Provide team support through cross-training, participation in cross-functional meetings, and assistance with continuous improvement initiatives as needed.
<p>Our client, a growing and innovative organization, is seeking a <strong>Financial Analyst</strong> to join its collaborative Finance team. This is an excellent opportunity for an analytical finance professional looking to broaden their FP&A experience while partnering with leaders across the business to support strategic decision-making.</p><p><br></p><p>This hybrid position requires working <strong>Tuesday, Wednesday, and Thursday</strong> in the Boston office.</p><p><br></p><p><strong>What You'll Do</strong></p><p>As a Financial Analyst, you'll play a key role in supporting the organization's financial planning and business performance by:</p><ul><li>Building financial models and performing scenario analysis to support strategic initiatives.</li><li>Assisting with budgeting, forecasting, and long-term financial planning.</li><li>Preparing financial reports, dashboards, and KPI analysis for leadership.</li><li>Conducting variance analysis and identifying trends that drive business performance.</li><li>Partnering with cross-functional teams to evaluate business initiatives and provide financial insights.</li><li>Supporting process improvements and helping automate financial reporting.</li></ul><p><br></p>
We are looking for a Help Desk Analyst II to deliver attentive, high-quality technical support for a financial services team in Waltham, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on support role, enjoys working directly with employees, and can keep daily operations running smoothly through prompt issue resolution. The position combines onsite deskside assistance with remote support and requires a service-focused approach when assisting users across a Microsoft-based, cloud-centric environment.<br><br>Responsibilities:<br>• Provide first- and second-level technical assistance for end users, addressing both in-person and remote support needs with a strong customer service mindset.<br>• Diagnose and resolve problems involving laptops, desktops, operating systems, standard business software, and cloud applications to reduce downtime.<br>• Set up equipment, accounts, and access for new hires while also handling departures through organized offboarding support.<br>• Support core collaboration platforms such as Microsoft 365, Outlook, Teams, Zoom, and related productivity tools used across the business.<br>• Serve as the primary onsite IT contact, managing daily support activity independently and ensuring requests are handled efficiently.<br>• Coordinate with external or centralized IT partners to escalate more advanced issues and follow through until resolution is achieved.<br>• Maintain accurate tracking of incidents and service requests, keeping documentation current and responses timely.<br>• Contribute to technology-related initiatives, including emerging AI-focused efforts and other improvements that enhance support operations.
<p>We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.</p><p>• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.</p><p>• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.</p><p>• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.</p><p>• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.</p><p>• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.</p><p>• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.</p><p>• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.</p>