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5 results for Credit And Collections Specialist in Providence, RI
- Westborough, MA
- onsite
- Permanent / Full Time
- 85000 - 100000 USD / Yearly
- We are looking for an experienced Supervisor of Credit & Collections to lead accounts receivable efforts and support a high-performing credit function in Marlboro, Massachusetts. This role blends team leadership with hands-on collection activity, customer communication, reporting, and cross-functional problem-solving. The ideal candidate brings strong commercial collections experience, sound judgment, and a service-oriented approach to resolving outstanding balances while improving internal processes.<br><br>Responsibilities:<br>• Lead and coach a small collections team, setting priorities, monitoring performance, and supporting consistent follow-through on past-due accounts.<br>• Conduct outbound outreach to customers each day to secure payment commitments, reduce delinquency, and help prevent accounts from being escalated to outside agencies.<br>• Respond promptly to inbound customer inquiries, clarify account issues, and negotiate practical payment arrangements that align with business objectives.<br>• Review receivables aging data, highlight overdue trends, and provide management with clear updates and analysis on outstanding balances.<br>• Partner closely with Sales and Contracts to resolve billing concerns, credit questions, and disputed items that may delay payment.<br>• Process account adjustments, coordinate refund requests, and track open disputes through resolution while maintaining accurate documentation.<br>• Oversee payment activity and ensure timely follow-up on missed or partial remittances to improve cash collection results.<br>• Prepare weekly team performance updates and develop reporting that identifies trends, risks, and opportunities within the collections portfolio.<br>• Support month-end accounting activities related to bad debt, write-offs, and associated journal entries, while coordinating with third-party collection partners when needed.<br>• Drive process improvement efforts, including documenting policies and procedures and helping create more efficient, customer-focused collection practices.
- 2026-10-23T00:00:00Z
- North Attleboro, MA
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- We are looking for an Accounts Receivable Specialist to support billing and collections activities for a construction and contractor-focused business in North Attleboro, Massachusetts. This Long-term Contract opportunity is ideal for someone who is organized, detail-oriented, and confident managing customer accounts in a fast-paced environment. The person in this role will help maintain accurate receivables, post incoming payments, and work directly with customers to address billing questions and overdue balances.<br><br>Responsibilities:<br>• Oversee a steady monthly portfolio of customer receivable accounts and keep records current and accurate.<br>• Issue customer invoices promptly and monitor open balances to support timely payment collection.<br>• Apply incoming cash receipts and remittances to the appropriate accounts with a high level of accuracy.<br>• Investigate billing issues and reconcile account differences by coordinating with internal teams and customers.<br>• Follow up with commercial clients regarding past-due invoices and maintain consistent collection efforts.<br>• Use Excel to track receivables activity, review aging details, and prepare account-related updates.<br>• Assist with additional accounts receivable assignments and special projects as business needs arise.
- 2026-11-12T00:00:00Z
- Pawtucket, RI
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
- 2026-11-13T00:00:00Z
- Northborough, MA
- onsite
- Permanent / Full Time
- 54080 - 58240 USD / Yearly
- <p>We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.</p><p>• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.</p><p>• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.</p><p>• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.</p><p>• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.</p><p>• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.</p><p>• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.</p><p>• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.</p><p>• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.</p>
- 2026-11-05T00:00:00Z
- Burlington, MA
- onsite
- Temporary / Contract
- 39.5865 - 45.837 USD / Hourly
- We are looking for an experienced Accounts Receivable Manager to oversee receivables operations for a growing commercial business in Burlington, Massachusetts. This Contract position will lead collection performance, support cash flow visibility, and strengthen working capital results across domestic and international activities. The role works closely with Sales, Finance, and Operations to address payment issues, improve processes, and maintain an efficient receivables function.<br><br>Responsibilities:<br>• Direct day-to-day accounts receivable activities across multiple locations, providing leadership to a distributed team and ensuring consistent execution of core processes.<br>• Develop and implement collection strategies that accelerate incoming payments, improve aging performance, and reduce outstanding receivable balances.<br>• Produce recurring cash collection forecasts and communicate expected inflows to support financial planning and liquidity management.<br>• Collaborate with cross-functional stakeholders to investigate and resolve customer disputes, short payments, and invoice-related concerns.<br>• Oversee the review and resolution of deductions, chargebacks, credits, and promotional claims to ensure accurate account balances.<br>• Track and analyze receivables metrics such as aging trends, collection results, and cash application effectiveness to identify improvement opportunities.<br>• Strengthen receivables procedures and controls to increase efficiency, improve follow-up efforts, and support scalable growth within the organization.
- 2026-11-10T00:00:00Z