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17 results for Tier Ii It Support Engineer in Princeton, NJ

Application Support Engineer

New York, NY
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment. Responsibilities:• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.• Work within established software development life cycle practices to support application changes from analysis through production readiness.• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
2026-08-06T00:00:00Z

Application Support Engineer

Trumbauersville, PA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements. Responsibilities: • Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs. • Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance. • Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization. • Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making. • Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations. • Translate business requirements into functional system updates, process improvements, and practical technical recommendations. • Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives. • Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
2026-07-29T00:00:00Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-08-19T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-08-19T00:00:00Z

ServiceNow Developer/Engineer

Burlington, NJ
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that improve operational performance. Responsibilities: • Design, develop, and maintain ServiceNow solutions across forms, lists, client interfaces, and core platform configurations to support enterprise needs. • Create and enhance custom functionality using JavaScript and ServiceNow tools such as Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax. • Build and optimize automated workflows through Flow Designer, orchestration capabilities, and legacy workflow components where needed. • Define and uphold platform governance standards for development practices, access controls, data quality, and long-term maintainability. • Partner with business users and technical teams to gather requirements, translate objectives into platform designs, and deliver practical solutions. • Develop and support integrations with external systems and services, including cloud and identity platforms, to ensure reliable data exchange. • Produce status updates, risk summaries, and issue reporting for leadership and stakeholders throughout project and operational work. • Establish and refine service management processes, including SLAs, escalation models, communication templates, and continual improvement initiatives. • Create dashboards, reporting views, and performance analytics that track service trends, operational health, and key platform metrics. • Oversee platform maintenance activities such as environment health reviews, upgrades, security-related checks, and overall system hygiene.
2026-08-05T00:00:00Z

Site Reliability Engineer III

Mount Laurel, NJ
onsite
Temporary / Contract
45 - 50 USD / Hourly
Site Reliability Engineer IIILocation: Onsite in Mount Laurel, NJDuration: Through 12/31/2026, extensions likely We are seeking a Site Reliability Engineer (SRE) to support cloud infrastructure, automation, reliability, security, and observability initiatives for AI/ML platform environments. This role is ideal for a mid-to-senior-level engineer with strong cloud and platform engineering experience who can drive scalability, reliability, and automation within Kubernetes-based production environments. Responsibilities:<ul><li>Support Site Reliability Engineering initiatives across AI/ML platform environments.</li><li>Deploy, maintain, and optimize cloud infrastructure across AWS and GCP.</li><li>Build, manage, and maintain Infrastructure as Code (IaC) solutions using Terraform.</li><li>Improve platform reliability, scalability, security, and operational efficiency.</li><li>Administer and support Kubernetes and Amazon EKS environments.</li><li>Monitor and troubleshoot system performance using observability and monitoring tools including Prometheus, Grafana, Datadog, and Elasticsearch.</li><li>Automate operational processes, workflows, and routine administrative tasks using Python and related tooling.</li><li>Support and enhance CI/CD pipelines and deployment automation.</li><li>Troubleshoot complex distributed systems and production issues in highly available environments.</li><li>Collaborate with engineering teams to improve platform performance, monitoring, and operational resiliency.</li><li>Work with technologies including Kubernetes, Docker, AWS, GCP, EKS, Terraform, Prometheus, Grafana, Datadog, Elasticsearch, MySQL, Kafka, and Python.</li></ul>
2026-07-17T00:00:00Z

Senior ServiceNow Platform Engineer

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior ServiceNow Platform Engineer to strengthen and evolve enterprise ServiceNow capabilities. This Long-term Contract position will focus on platform administration, workflow automation, integrations, and ongoing performance improvement in a complex environment. The person in this role will work closely with technical teams and business stakeholders to deliver secure, scalable solutions that support operational goals. Success in this position requires strong hands-on expertise, sound architectural judgment, and the ability to guide best practices across the platform. Responsibilities:• Lead day-to-day administration of the ServiceNow platform, ensuring reliable operation across development, testing, and production environments.• Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency.• Oversee user access, role assignments, and security controls to maintain compliance with internal governance standards.• Plan and execute platform upgrades, patching activities, and release coordination while evaluating impact on connected systems.• Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools.• Configure and maintain Flow Designer assets, subflows, integration actions, and supporting components for streamlined orchestration.• Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform.• Partner with architects, engineers, security teams, and business stakeholders to translate requirements into scalable technical solutions.• Troubleshoot platform and integration issues, perform root cause analysis, and recommend durable corrective actions.• Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models.
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity. Responsibilities: • Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity. • Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform. • Perform routine user account support, including password resets and unlocking accounts within Active Directory. • Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems. • Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns. • Assist with multi-factor authentication issues and help users regain secure access to business applications. • Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
2026-08-19T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Desktop Support Analyst

Havertown, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Desktop Support Analyst to provide front-line technical assistance in an education setting. This long-term contract position supports both students and staff by resolving everyday hardware and software issues with a responsive, service-oriented approach. The role combines walk-up support with on-site classroom assistance, making it ideal for someone who enjoys hands-on troubleshooting and direct user interaction. Responsibilities: • Deliver first-line technical support for students and employees by diagnosing and resolving common device and workstation issues • Provide in-person assistance at a support desk while also responding to requests for help in classrooms and other campus areas • Troubleshoot and support Apple laptops used by staff, including operating system and device-related concerns • Assist students with Chromebook issues, ensuring devices are functional and ready for daily academic use • Address PC desktop and workstation problems involving hardware, software, connectivity, and user access • Document reported incidents, track resolutions, and escalate more complex problems when necessary • Maintain a detail-focused and approachable support experience for users with varying levels of technical knowledge
2026-08-12T00:00:00Z

Sr. Cloud Engineer

Camden, NJ
onsite
Permanent / Full Time
140000 - 150000 USD / Yearly
We are looking for an experienced Sr. Cloud Engineer to lead the design and operation of secure, scalable cloud environments. This role focuses on building resilient multi-cloud infrastructure across AWS and Microsoft Azure while advancing automation, governance, and operational reliability. The ideal candidate brings strong expertise in Terraform, cloud architecture, and enterprise-wide security practices, along with a practical approach to performance monitoring and cost control. Responsibilities:• Build and manage multi-cloud infrastructure across AWS and Azure with a focus on security, scalability, and reliability.• Create and enhance infrastructure automation using Terraform to standardize provisioning, configuration, and ongoing platform management.• Establish enterprise cloud governance by designing landing zones, multi-account structures, and policy controls across AWS and Azure environments.• Monitor platform health, security posture, compliance status, and service availability using native and third-party observability tools.• Partner with application and infrastructure teams to develop backup, disaster recovery, high-availability, and failover solutions that support business continuity.• Review cloud environments regularly to improve resource utilization, strengthen security controls, and reduce unnecessary spend.• Advise stakeholders on cloud architecture, operational best practices, troubleshooting, and approaches for moving on-premises systems into cloud platforms.• Design and maintain identity and access management models, including role-based access and federated identity solutions across cloud accounts and subscriptions.• Produce and maintain clear technical documentation covering architecture standards, configurations, procedures, and support processes.• Contribute to capacity planning, performance tuning, and long-term platform optimization initiatives across enterprise cloud services.
2026-08-19T00:00:00Z

DevOps Engineer

Fort Washington, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced DevOps Engineer to support a high-impact legal technology initiative within the real estate and property industry in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can strengthen and refine deployment practices in a complex, code-driven environment while balancing speed, stability, and security. The role requires a hands-on, detail-oriented individual who can improve release processes, support scalable delivery, and apply strong judgment when working with sensitive legal data. Responsibilities: • Lead the review, redesign, and optimization of existing DevOps workflows to improve reliability, efficiency, and release quality. • Manage deployment activities for a growing greenfield environment, including planning and executing rollback strategies as user adoption expands. • Oversee release coordination and delivery practices to ensure controlled, consistent movement of code across environments. • Administer and enhance DevOps operations within a Copado governance framework focused on legal business systems. • Partner with development teams to support code-intensive builds and align DevOps practices with application delivery needs. • Contribute expertise in MuleSoft-related development environments to support integration-aware deployment and release planning. • Apply strong security principles to protect sensitive legal information throughout build, deployment, and release processes. • Use tools such as Azure DevOps, Salesforce DevOps, and Copado to strengthen automation, governance, and deployment execution.
2026-07-30T00:00:00Z

Contract Support Analyst

Toms River, NJ
remote
Temporary / Contract
25 - 30 USD / Hourly
Position OverviewThe client is seeking a Contract Support Analyst to assist with vendor onboarding and customer communications during a critical business transition. This role will focus on managing the re-onboarding process for existing customers and coordinating communications related to the company's recent name change. The ideal candidate is highly organized, detail-oriented, and able to manage multiple accounts while providing excellent customer service.Responsibilities<ul><li>Complete and process vendor re-onboarding documentation, including:</li><li>W-9 forms</li><li>Vendor registration forms</li><li>Insurance certificates</li><li>Customer-required supplier portal registrations</li><li>Serve as the primary point of contact for customers throughout the re-onboarding process, ensuring all documentation is completed accurately and submitted on time.</li><li>Contact existing customers by phone and email to communicate the company name change and provide any required supporting documentation.</li><li>Maintain detailed tracking logs of onboarding activities, monitor outstanding items, and follow up to ensure timely completion.</li><li>Partner with Finance, Legal, and Operations teams to gather necessary documentation and approvals.</li><li>Respond professionally and promptly to customer questions regarding vendor setup, onboarding requirements, and the company name change.</li><li>Escalate complex onboarding issues or contractual concerns to the Senior Contracts Manager when necessary.</li></ul>
2026-07-30T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Community Support Specialist to help manage daily administrative operations for a residential housing portfolio in Barnegat, New Jersey. This Long-term Contract position focuses on supporting lease renewals, resident recertifications, rent payment administration, and responsive resident service. The ideal candidate is organized, detail-oriented, and comfortable balancing documentation, communication, and account-related tasks in a property management environment. Responsibilities: • Manage the lease renewal process by preparing resident notices, monitoring responses, and coordinating timely follow-up actions. • Support recertification activities by gathering required information, reviewing documentation, and helping ensure compliance with established housing guidelines. • Update and maintain resident records across digital and physical filing systems to keep information accurate, complete, and easy to access. • Process rent payment information, record transactions accurately, and help maintain reliable account documentation. • Respond to resident questions related to billing, payment methods, and account status with professionalism and clarity. • Partner with property management staff to address past-due balances and distribute required notices when needed. • Provide courteous day-to-day support to residents by handling calls, emails, and other inquiries in a timely manner. • Coordinate with leasing and site teams to promote a smooth resident experience and consistent administrative support.
2026-08-18T00:00:00Z

Cyber Security Engineer

Linden, NJ
onsite
Temporary / Contract
39.5865 - 43 USD / Hourly
We are looking for a Cyber Security Engineer to support and strengthen enterprise network security operations. This Long-term Contract position is ideal for a detail-oriented candidate with hands-on experience securing infrastructure, administering firewall environments, and maintaining consistent configuration standards. The role focuses on protecting critical systems, improving security controls, and helping ensure reliable performance across the organization’s network landscape. Responsibilities: • Administer and enhance cybersecurity controls across network and infrastructure environments to reduce risk and support secure operations. • Configure, monitor, and maintain Check Point and Cisco ASA firewall platforms to enforce security policies and sustain dependable connectivity. • Investigate security issues, identify vulnerabilities, and implement corrective actions to strengthen the organization’s defensive posture. • Review firewall rules and access controls regularly, making updates that align with business needs and security requirements. • Support configuration management practices by documenting changes, maintaining baseline settings, and promoting consistency across security devices. • Partner with internal technical teams to troubleshoot network security concerns and deliver effective solutions for operational challenges. • Perform ongoing analysis of security events and system behavior to help detect threats and improve response readiness.
2026-08-19T00:00:00Z

Network Automation Engineer

Philadelphia, PA
onsite
Temporary / Contract
45 - 50 USD / Hourly
We are looking for a Network Automation Engineer to support software reliability, deployment automation, and production stability for a long-term contract opportunity. In this role, you will help improve engineering workflows by building monitoring capabilities, resolving application issues, and contributing to release quality practices. This position is ideal for a hands-on individual who can collaborate with development and QA teams while working within established processes and technical guidance. Responsibilities:• Design, build, and evaluate technical solutions that support application performance, stability, and operational efficiency.• Investigate production incidents, identify root causes, and implement timely fixes to restore service and prevent recurrence.• Create and maintain automated deployment pipelines using configuration management and CI tools to streamline software delivery.• Develop monitoring and alerting capabilities that improve visibility into system health and application behavior.• Contribute to software maintenance activities, including updates, configuration improvements, and operational support tasks.• Establish and refine standards used to assess product quality and determine release readiness.• Recommend practical enhancements to engineering methods, testing approaches, and deployment processes to strengthen outcomes.• Partner closely with software engineers and QA teams to sustain reliable continuous delivery across critical systems.• Support application provisioning and management across virtualized and cloud-based environments, including containerized platforms where applicable.
2026-08-17T00:00:00Z

Sales Support Specialist

Bath, PA
onsite
Temporary / Contract
20 - 25 USD / Hourly
Robert Half is partnering with a growing manufacturing organization to identify a detail-oriented and customer-focused Sales Support Coordinator. This position serves as a key link between customers, sales teams, and internal operations to ensure orders are processed accurately and client needs are met efficiently. Key Responsibilities<ul><li>Support the sales team with order entry, quote preparation, and customer account maintenance.</li><li>Serve as a primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipment status.</li><li>Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate customer records, sales data, and documentation within internal systems.</li><li>Monitor open orders and proactively communicate updates, delays, or changes to customers and internal stakeholders.</li><li>Assist with preparing reports, presentations, and sales-related correspondence.</li><li>Support inventory tracking, product information updates, and administrative projects as needed.</li><li>Process customer requests and resolve issues with a high level of professionalism and responsiveness.</li><li>Collaborate across departments to improve workflow efficiency and enhance the customer experience.</li></ul>
2026-08-11T00:00:00Z