<p>Robert Half is seeking a Senior Technical Project Manager with strong regulatory remediation expertise specific to Operational Resiliency and Business Continuity.</p><ul><li>Ideal Senior Risk & Project Management Professional will ideally have prior Regulator interactions from the FED or OCC.</li><li>8+ years experience in dealing with regulatory related findings such as MRA's and MRIA's or Consent Orders.</li><li>Experience in the Technology and IT Risk space also helpful. with an emphasis on Operational Resiliency, Business Continuity Planning and Disaster Recovery.</li><li>Position is broad in scope and will deal with a number of senior stake holders and requires someone who is detail oriented, organized and excellent with PowerPoint presentations.</li><li>Long term engagement 6-12+ months</li></ul>
<p>A fast-paced and innovative technology solutions provider is seeking a proactive and technically skilled Help Desk Engineer to join its team. This role is ideal for a detail-oriented IT professional with strong customer service skills and a solid understanding of modern technology systems. The Help Desk Engineer will play a key role in supporting daily technical operations, contributing to project implementations, and ensuring timely resolution of service requests in alignment with SLAs.</p><p><br></p><p><br></p>
We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in West Trenton, New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.<br><br>Responsibilities:<br>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.<br>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.<br>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.<br>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.<br>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.<br>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.<br>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.<br>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.<br>• Implement end-user technology strategies that enhance operational continuity and efficiency.<br>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
We are looking for an experienced IT Director to spearhead the development of innovative digital strategies that align with our business objectives. Based in Danboro, Pennsylvania, this leadership role will focus on modernizing operations, driving technological advancements, and enhancing customer engagement. The ideal candidate will possess a strong aptitude for strategic thinking and the ability to implement transformative initiatives across a global organization.<br><br>Responsibilities:<br>• Develop and execute a comprehensive digital strategy to advance organizational goals and improve operational efficiency.<br>• Lead the adoption of AI, Data Science, and Automation tools to drive innovation and optimize business processes.<br>• Oversee the integration and optimization of CRM systems to enhance customer relationships and streamline workflows.<br>• Collaborate with cross-functional teams to ensure alignment between technology solutions and business needs.<br>• Establish and maintain a robust IT infrastructure to support scalable growth and global operations.<br>• Monitor emerging industry trends and technologies to identify opportunities for continuous improvement.<br>• Manage IT budgets and resources effectively, ensuring cost-efficient technology investments.<br>• Provide strategic leadership to the IT department, fostering innovation and growth.<br>• Ensure compliance with data security and privacy regulations across all digital platforms.<br>• Build strong partnerships with external vendors and stakeholders to enhance technological capabilities.
<p>Technology Support & Security</p><p>· Support Windows and Mac computers, mobile devices, printers, and other hardware/peripherals for users including device setup and recovery/replacement</p><p>· Troubleshoot and resolve general user-reported technology issues, escalating resolution as needed</p><p>· Provide support for collaborative applications including Microsoft 365, SharePoint, Teams, OneDrive, Google Applications, Zoom, and Webex</p><p>· Support user access management (network, username/password/multi-factor, systems) and data management (storage, encryption, backups, and security permissions)</p><p>· Assist users with technical requests and setups including new software, printing/copying/scanning, websites/maintenance, and other IT services</p><p>· Install, configure, and facilitate upgrades of OS/software to maintain compliance and security</p><p>· Ensure timely remediation of security vulnerabilities and incidents</p><p>· Manage the provisioning, renewal/closure, and ongoing security of shared/sponsored accounts</p><p>· Support asset lifecycle management for technology, including maintaining accurate database records, acting on refresh notifications, and recovering/retiring devices within expected timeframes</p><p>· Provide general consultation on computer replacement options with department and set up new managed computers and peripherals per standard guidelines</p><p>· Coordinate hardware diagnosis/repair and loaner equipment requests</p><p>· Support department inventory of loaner equipment according to defined asset management and managed device security policies</p><p>· Monitor IT support requests and assigned tasks in ServiceNow and respond with timely and detailed communications and updates</p><p><br></p><p><br></p>
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
<p>The primary responsibility of the Senior Software Engineer includes designing, testing, deploying and supporting new and existing web applications for both internal and external clients. In addition, the Senior Software Engineer is expected to collaborate effectively with other software engineers, quality assurance, project management, patient care and operations to deliver high quality software with speed in a fast-paced environment.</p><p> </p><p><strong>Job Scope and Major Responsibilities:</strong></p><p><strong> </strong></p><p>· Develops software solutions by studying business and functional requirements and writes code that meets the requirements. </p><p>· Confers with business analysts, project managers and other software engineers regarding system design, data usage, and work processes; investigates problem areas; follows the software development lifecycle.</p><p>· Troubleshoots issues that are occurring in production and comes up with the right solutions that will fix the problem and prevent it from re-occurring.</p><p>· Determines operational feasibility by evaluating the requirements, analysis, solution development, and proposed solutions.</p><p>· Demonstrates a strong understanding of software development by writing clear code that is self documenting and easy for other developers to understand. </p><p>· Updates job knowledge by studying newer development tools, programming techniques, and computing equipment; participates in educational opportunities; reads professional publications; maintains personal networks; participates in professional organizations.</p><p>· Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.</p><p>· Complies with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)</p><p><strong> </strong></p><p><strong>Performance Criteria:</strong></p><p><strong> </strong></p><p>This role is evaluated by the accuracy and effectiveness of the relevant authored code and implemented solutions, as well as timely communication with other business users and IT teams. Achieving performance targets for code resiliency and defect rate is critical for assessing this role’s performance.</p><p> </p>
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
<p>Our client is looking for an experienced Vice President of Investor Relations to join a leading publicly traded global company in Jersey City, New Jersey. In this key leadership role, you will act as the primary liaison between the organization and its stakeholders, ensuring effective communication of financial performance and strategic initiatives. This position offers flexibility, with the option to work remotely or on-site two days per week for candidates based on the East Coast.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive investor relations strategies that align with the company's financial goals and long-term vision.</p><p>• Act as the primary point of contact for investors, analysts, and other stakeholders, ensuring clear and consistent communication.</p><p>• Manage and oversee financial reporting processes, including annual budgets and month-end close activities.</p><p>• Prepare and deliver presentations to investors, highlighting key business developments and financial performance.</p><p>• Collaborate with executive leadership to shape the company's narrative for the investment community.</p><p>• Analyze market trends and competitor activities to provide insights that drive strategic financial decisions.</p><p>• Ensure compliance with regulatory requirements and maintain transparency in all investor-related communications.</p><p>• Lead initiatives to attract and retain institutional investors by fostering strong relationships and trust.</p><p>• Monitor and evaluate the effectiveness of investor relations programs, making improvements as needed.</p><p>• Coordinate with internal teams to gather accurate data and reports for investor updates.</p>
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
<p>We are seeking a talented and experienced Technical Developer to join our Legal Operations team. This role is ideal for someone passionate about technology, problem-solving, and collaboration. The successful candidate will support and enhance existing applications, develop new solutions, and maintain integrations across systems.</p><p><br></p><p>This position will be onsite in Philadelphia, PA. </p>
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
We are looking for a Senior Data Engineer to join our agile data engineering team in Philadelphia, Pennsylvania. This role is vital in creating, optimizing, and deploying high-quality data solutions that support strategic business objectives. The ideal candidate will collaborate with cross-functional teams to ensure efficient data processes, robust governance, and innovative technical solutions.<br><br>Responsibilities:<br>• Design and implement secure and scalable data pipelines and products.<br>• Troubleshoot and enhance existing data workflows and queries for optimal performance.<br>• Develop and enforce data governance, security, and privacy standards.<br>• Translate complex business requirements into clear and actionable technical specifications.<br>• Participate in project planning, identifying key milestones and resource requirements.<br>• Collaborate with stakeholders to evaluate business needs and prioritize data solutions.<br>• Conduct technical peer reviews to ensure the quality of data engineering deliverables.<br>• Support production operations and resolve issues efficiently.<br>• Contribute to architectural improvements and innovation within data systems.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
<p>We are looking for a Medical Data Entry Clerk to join a team in Plymouth Meeting, Pennsylvania. In this role, you will play a vital part in processing claims related to dental, behavioral health, childcare, education, and physical wellbeing. This is a Contract-to-Permanent position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process claims for dental, behavioral health, childcare, education, and physical wellbeing services.</p><p>• Ensure all data entries comply with company policies and industry standards.</p><p>• Use software tools such as Office Suite, EHR systems, and IBM AS/400 to complete tasks efficiently.</p><p>• Maintain a high level of attention to detail to minimize errors in claim administration.</p><p>• Collaborate with the team to resolve discrepancies and ensure smooth operations.</p><p>• Handle sensitive medical information with confidentiality and professionalism.</p><p>• Prioritize and manage multiple tasks effectively in a fast-paced environment.</p><p>• Conduct thorough reviews of claim submissions to verify accuracy and completeness.</p><p>• Support internal processes by utilizing Armed Forces Health Longitudinal Technology Application (AHLTA) and McKesson systems.</p><p>• Communicate effectively with stakeholders to address inquiries and provide updates on claim statuses.</p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week </p><p><strong>Pay Rate</strong>: $47 – $50/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
<p>We are looking for an experienced Complex Litigation Paralegal to join a prestigious Am Law 100 firm in Philadelphia, Pennsylvania. In this role, you will support attorneys in the firm's Life Insurance Department, handling personal injury and complex commercial litigation cases. This position offers exposure to high-profile cases, cutting-edge trial technology, and mentorship from a collaborative and knowledgeable team.</p><p><br></p><p>Interested candidates with complex litigation paralegal experience should apply directly to Kevin Ross with Robert Half in Philadelphia. Please only apply if you are local to Philadelphia and have litigation paralegal experience. </p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys throughout all phases of litigation, including discovery, trial preparation, and post-trial procedures.</p><p>• Draft, review, and electronically file legal documents such as motions, pleadings, and discovery responses.</p><p>• Organize and maintain case files, exhibits, and deadlines to ensure smooth case management.</p><p>• Conduct factual research and utilize tools like Relativity, CaseMap, Trial Director, and other e-discovery platforms.</p><p>• Coordinate depositions, independent medical examinations (IMEs), and communication with expert witnesses.</p><p>• Provide on-site trial support, including occasional travel to assist attorneys during proceedings.</p><p>• Collaborate with attorneys to prepare trial exhibits and presentations using advanced technology.</p><p>• Ensure compliance with legal procedures, court rules, and firm policies.</p><p>• Monitor case developments and proactively address any administrative or logistical issues.</p><p>• Support the team in managing complex litigation tasks in a fast-paced environment.</p>
<p>A major law firm with several locations on the East Coast is seeking an Intellectual Property Operations Manager to lead the operational aspects of a dynamic IP practice within a large law firm. This role will focus on optimizing workflows, managing support teams, and leveraging technology to improve efficiency and service delivery. The ideal candidate will collaborate across departments to ensure alignment with firmwide goals while delivering actionable insights to enhance the practice's performance.</p><p><br></p><p>If you have direct applicable experience, please reach out to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Partner with practice leadership to establish and implement strategic business objectives.</p><p>• Supervise daily operations and manage the workload of intellectual property support staff.</p><p>• Evaluate workflow processes and introduce improvements to drive efficiency and profitability.</p><p>• Prepare and present detailed reports on IP trends, filings, and portfolio performance.</p><p>• Collaborate with HR, IT, Finance, and Marketing teams to support the practice's goals.</p><p>• Identify and deploy IP-specific tools and technologies to streamline operations.</p><p>• Develop and maintain best practice documentation and training resources.</p><p>• Assist in budgeting and resource allocation to meet operational demands.</p><p>• Participate in recruitment efforts and provide performance feedback for support staff.</p><p>• Organize team meetings, events, and initiatives to foster integration and recognition.</p>
We are looking for a skilled Healthcare Project Manager to lead critical initiatives within the payment integrity domain. This role requires a strategic thinker with a strong background in healthcare operations and project management, capable of driving cross-functional collaboration and ensuring compliance with industry regulations. The ideal candidate will excel in managing complex projects while delivering impactful solutions that align with organizational objectives.<br><br>Responsibilities:<br>• Manage and oversee healthcare projects, including validation processes, cost analysis, and readmission reviews, ensuring they meet organizational goals and compliance standards.<br>• Coordinate the implementation of technology solutions that enhance payment integrity functions, collaborating closely with IT and business teams.<br>• Facilitate communication and collaboration across departments such as IT, clinical operations, and finance to ensure seamless project execution.<br>• Develop comprehensive project plans, including scope definition, timeline creation, resource allocation, and progress monitoring for successful delivery.<br>• Identify and address project risks, creating mitigation strategies and escalating issues as needed to maintain project continuity.<br>• Provide stakeholders and sponsors with regular updates, maintaining clear documentation and enabling informed decision-making.<br>• Ensure adherence to healthcare regulations and compliance standards, including HIPAA and HITRUST, throughout all project activities.<br>• Translate technical requirements into actionable business strategies, ensuring alignment between technical solutions and organizational needs.
