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16 results for Senior Customer Service Representative in Princeton, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-19T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Representative

Little Falls, NJ
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience. Responsibilities:• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.• Monitor shipment activity and share delivery updates with customers using available tracking information.• Enter and manage customer orders accurately while confirming product availability and inventory details.• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.• Maintain organized customer records and service notes through consistent data entry and follow-up.• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.• Apply company service guidelines when responding to requests, concerns, and order-related questions.
2026-05-19T00:00:00Z

Customer Service Rep

Farmingdale, NJ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a stone, glass, and concrete manufacturing company in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and can manage customer needs from initial inquiry through final delivery. The role supports strong client relationships by providing timely updates, accurate order handling, and dependable coordination across internal teams. Responsibilities: • Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines. • Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy. • Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed. • Resolve service issues, returns, and complaints with care while working toward timely and practical solutions. • Maintain accurate documentation of customer communications, order activity, and feedback within company record systems. • Assist with account-related follow-up and billing support when additional customer service attention is needed. • Recognize opportunities to recommend related products or services that match customer requirements. • Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions.
2026-05-19T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-19T00:00:00Z

Call Center Representative

Woodbridge, NJ
onsite
Temporary / Contract
18 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in New Jersey. This is a Long-term Contract position that requires working fully onsite in a structured office setting. The person in this role will connect with candidates by phone, evaluate their qualifications and availability, and provide a positive, service-focused experience throughout each interaction. Responsibilities: • Reach out to prospective candidates by phone to conduct initial conversations and gather key information • Assess scheduling flexibility, interest level, and overall fit based on established hiring criteria • Review candidate backgrounds and verify credentials to support effective qualification decisions • Handle inbound and outbound calls effectively while maintaining a courteous and helpful approach • Enter and update candidate details accurately in tracking systems and related records • Provide clear information, answer questions, and ensure a smooth experience during the pre-screening process
2026-05-19T00:00:00Z

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

Job Information Customer Service Representative I - Marke...

Wayne, PA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused individual to join a manufacturing organization as a Customer Service Representative I. This Long-term Contract position is ideal for someone who communicates clearly, handles inquiries effectively, and supports customers through account, billing, and payment-related questions. The role combines inbound call support, administrative follow-through, and cross-functional coordination to help ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, providing timely and accurate support for service, account, and billing inquiries.• Guide customers through payment-related matters, including processing transactions and explaining account balances, payoff details, or related charges.• Review customer information carefully and document interactions, updates, and submissions in the appropriate systems.• Work with internal teams and external vendors to resolve service issues and maintain efficient follow-up on open requests.• Assist with insurance, tax, and financial service questions by clarifying information and directing customers to the right next steps.• Prepare, scan, and organize supporting documents to ensure records are complete, accessible, and properly maintained.• Use Microsoft Office applications and other business tools to manage correspondence, track activity, and complete daily administrative tasks.• Contribute to a team-oriented onsite call center environment by sharing updates, supporting service goals, and maintaining clear written and verbal communication.
2026-05-19T00:00:00Z

Customer Service Specialist & Charge Back Analyst

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a detail-oriented individual to join our team in Long Island City, New York as a Customer Service Specialist & Charge Back Analyst. This Contract to permanent position combines dispute resolution, customer support, and data analysis, making it ideal for someone who can manage a high volume of credit card chargebacks while also assisting in a fast-moving service environment. The role offers the opportunity to contribute to stronger workflows, support day-to-day customer interactions, and work closely with cross-functional teams to improve operational effectiveness. Responsibilities: • Oversee the full lifecycle of credit card disputes, from intake through resolution, using internal platforms and card network portals. • Create well-supported rebuttal packages by gathering records, organizing evidence, and preparing clear documentation for submission. • Review chargeback activity and service data in Excel to identify patterns, measure performance, and produce useful reports or visual summaries. • Deliver responsive customer support in a busy in-person setting, helping resolve questions and service-related issues efficiently. • Assist with front-facing service tasks as needed while balancing analytical and operational responsibilities behind the scenes. • Recommend and help implement better procedures, reference materials, and standard operating practices to strengthen the chargeback function. • Partner with finance and customer service colleagues to ensure accurate handling of disputes and a smooth customer experience. • Manage a substantial monthly dispute workload while maintaining accuracy, timeliness, and consistency.
2026-05-19T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-05-19T00:00:00Z

Call Center Specialist

Union, NJ
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support team in Union, New Jersey. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and can manage a high volume of inbound inquiries with accuracy and care. In this role, you will support customers, field technicians, and internal teams while helping keep service operations organized and responsive. Responsibilities: • Respond to a high daily volume of inbound calls from customers and service technicians, delivering timely and detail-focused assistance. • Document service requests thoroughly by creating work orders and entering complete, accurate details into company systems. • Finalize completed jobs by reviewing and closing work orders while maintaining strong attention to detail. • Distribute service assignments to technicians each day after schedules have been confirmed by dispatch. • Adjust technician workloads by removing, reassigning, or rescheduling service calls when priorities change. • Review equipment and service history to gather background information that supports troubleshooting and issue resolution. • Coordinate with field technicians to provide updates, answer questions, and help resolve service concerns remotely. • Work closely with sales and installation teams to address service-related matters and maintain clear communication across departments. • Process customer refunds through approved payment platforms in accordance with company procedures.
2026-05-19T00:00:00Z

Call Center Specialist

Horsham, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our client is looking for a customer-focused Call Center Specialist to join a growing team in Horsham, PA. This contract opportunity with permanent potential is ideal for someone who enjoys helping clients, managing service-related requests, and keeping records accurate in a fast-paced environment. In this role, you will support policy servicing, payment activity, and quote-related inquiries while partnering with internal teams to maintain smooth daily operations. Responsibilities:• Handle inbound customer interactions related to quotes, account servicing, billing questions, and policy updates with professionalism and care.• Complete account and policy changes accurately while following established procedures and service standards.• Review client files, payment details, and supporting documentation to confirm information is correct and up to date.• Post, track, and reconcile payment activity to help maintain accurate policy and financial records.• Address service and billing concerns promptly, researching issues thoroughly and providing clear resolutions.• Work closely with customer service and accounting partners to support reporting accuracy and efficient workflow management.• Investigate discrepancies in customer accounts or transactions and take timely action to correct errors.• Safeguard sensitive customer, policy, and financial information in accordance with company expectations and compliance requirements.• Assist with additional operational and administrative duties as business needs require.
2026-05-15T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Call Center Specialist to join an onsite team in Blue, Bell Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-paced environment and enjoys connecting with customers through high-volume outbound calling. In this role, you will support a life insurance settlement program while delivering attentive service and maintaining accurate records. The schedule for this position is Monday through Friday from 2:00 PM to 10:00 PM. Responsibilities:• Place a high volume of outbound calls to individuals participating in the life insurance settlement program.• Provide clear, courteous, and attentive assistance while addressing customer questions and concerns.• Document call activity, outcomes, and follow-up details accurately within customer service systems.• Use Microsoft Office and call center platforms to manage daily tasks, update records, and track communications.• Coordinate next steps with internal team members to ensure timely handling of customer needs.• Maintain consistent productivity and quality standards in a structured onsite call center setting.• Handle inbound inquiries as needed and deliver a positive customer experience across each interaction.
2026-05-19T00:00:00Z