Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
We are seeking an experienced Senior Financial Analyst to join our team on a long-term contract basis. This position is located in Cherry Hill, New Jersey and presents an excellent opportunity to contribute to essential financial planning and analysis functions. The ideal candidate will possess strong expertise in pricing strategies and advanced proficiency in Microsoft Excel.<br><br>Responsibilities:<br>• Conduct detailed financial analyses to support business decisions and strategic initiatives.<br>• Develop and maintain comprehensive financial models to forecast performance and evaluate potential opportunities.<br>• Perform variance analyses to identify trends and discrepancies, providing actionable insights to stakeholders.<br>• Execute ad hoc financial analyses to address specific business challenges or opportunities.<br>• Utilize data mining techniques to extract and interpret complex financial data.<br>• Collaborate with cross-functional teams to align financial insights with organizational goals.<br>• Support pricing strategies by analyzing market trends and internal data.<br>• Prepare clear and concise reports to communicate findings and recommendations to management.<br>• Ensure accuracy and reliability in all financial analyses and reporting.<br>• Stay updated on industry trends and best practices in financial analysis.
<p>Robert Half is looking for a skilled Financial Analyst to join our team in the Greater Philadelphia area. The ideal Financial Analyst candidate will bring a strong background in financial analysis and data evaluation, paired with a personable and detail-oriented approach. This role offers the opportunity to contribute to key financial processes, including book closures and variance analysis, while working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Perform comprehensive financial analysis to support business decision-making and strategic planning.</li><li>Prepare and analyze financial models to evaluate company performance and forecast future trends.</li><li>Assist in the accurate and timely closing of financial books for the organization.</li><li>Utilize QuickBooks for accounting and financial management tasks.</li><li>Ensure compliance with financial policies and procedures while maintaining accurate records.</li><li>Support the preparation of financial reports and presentations for stakeholders.</li><li>Analyze and interpret data to drive actionable insights and optimize financial performance.</li></ul>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>The Data Engineer role focuses on designing, building, and optimizing scalable data solutions that support diverse business needs. This position requires the ability to work independently while collaborating effectively in a fast-paced, agile environment. The individual in this role partners with cross-functional teams to gather data requirements, recommend enhancements to existing data pipelines and architectures, and ensure the reliability, performance, and efficiency of data processes.</p><p>Responsibilities</p><ul><li>Support the team’s adoption and continued evolution of the Databricks platform, leveraging features such as Delta Live Tables, workflows, and related tooling</li><li>Design, develop, and maintain data pipelines that extract data from relational sources, load it into a data lake, transform it as needed, and publish it to a Databricks-based lakehouse environment</li><li>Optimize data pipelines and processing workflows to improve performance, scalability, and overall efficiency</li><li>Implement data quality checks and validation logic to ensure data accuracy, consistency, and completeness</li><li>Create and maintain documentation including data mappings, data definitions, architectural diagrams, and data flow diagrams</li><li>Develop proof-of-concepts to evaluate and validate new technologies, tools, or data processes</li><li>Deploy, manage, and support code across non-production and production environments</li><li>Investigate, troubleshoot, and resolve data-related issues, including identifying root causes and implementing fixes</li><li>Identify performance bottlenecks and recommend optimization strategies, including database tuning and query performance improvements</li></ul>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
<p>Rapidly growing client seeks a proactive and strategic M& A Analyst to oversee financial operations for their distribution business. The M& A Analyst will be responsible for budgeting, financial planning, cash flow management, and providing financial insights to support business decisions. In this role, you will also perform ROI analysis, create and maintain complex financial models, provide leadership where needed, develop KPIs, monitor financial performance, develop and implement cost-reduction strategies and financial control, and provide management with strategic plans for long-term financial benefits for the organization. We ideally want a candidate who can own all aspects of the financial management function, possess strong P& L expertise, and advanced budgeting skills.</p><p><br></p><p>What you get to partake in:</p><p>· Oversee day-to-day financial operations including general accounting, budgeting, and forecasting</p><p>· Collaborate with internal teams to access financial performance and cost efficiency</p><p>· Analyze financial data and prepare monthly, quarterly, annual reports</p><p>· Coordinate with management team on profit loss analysis</p><p>· Report on various investment analysis</p><p>· Develop financial models and pricing strategies to support sales and margin improvement</p><p>· Implement internal controls and financial procedures to safeguard company assets</p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with team members to address accounts that require support in initiating bond release processes.</li><li>Ensure all client documentation is maintained with accuracy throughout every stage of the release.</li><li>Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements.</li><li>Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history.</li><li>Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist.</li><li>Keep the database of obligee contacts current and well-organized.</li><li>Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting.</li></ul><p><br></p><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
<p>Key Responsibilities</p><p>· Design and maintain dashboards, granular reports that support decision-making and operational performance.</p><p>· Perform specific analyses to answer business questions as needed.</p><p>· Identify what needs tracking and measuring across the funnel, including gaps in data and inconsistencies.</p><p>· Perform extraction, transformation and loading (ETL) of data from multiple systems and databases to compile and analyze.</p><p>· Ensure data definitions and calculations are consistent and accurate across systems.</p><p>· Automate reporting tasks to produce daily and weekly reports.</p><p>· Partner with stakeholders across Field team, Operations, and FP& A to identify and track metrics, and KPIs.</p><p>· Provide insights to improve conversion rates at every funnel milestone.</p><p>· Ensures data quality, data accuracy, and troubleshoot discrepancies.</p><p><br></p>
<p>Join our dynamic finance team as an FP& A Manager-Cost/Sales Analyst, where you will own varied responsibilities including FP& A, Sales Analysis, and Product Costing. As the FP& A Manager you will provide financial planning and analysis to support financial growth, provide insight to support strategic decision-making, partner with department heads to develop budgets and forecasts, prepare and analyze monthly, quarterly, and annual financial reports, generate financial reports for management, create financial summaries, and dashboards and reports to monitor key KPI’s, including financial due diligence and integration planning. This position offers the opportunity to combine analytical insight with operational impact-bridging finance, sales, and production to deliver meaningful cost structures and optimizing price strategies.</p><p><br></p><p>Major Responsibilities</p><p>· Lead the budgeting, forecasting, and financial planning processes, ensuring alignment with company goals and operational strategies.</p><p>· Analyze cost structures, margins, and sales trends to identify profit improvement opportunities.</p><p>· Develop and maintain financial models to support business planning, scenario analysis, and decision-making.</p><p>· Prepare and present monthly and quarterly financial reports highlighting key performance indicators (KPIs), variances, and business drivers.</p><p>· Provide detailed cost analysis and margin reporting by customer, region, or product line.</p><p>· Monitor inventory levels, standard costs, and variances; work with accounting to ensure accurate cost reporting.</p><p>· Support new product launches and business initiatives with financial impact analysis and ROI assessments.</p><p>· Drive continuous improvement in FP& A processes, tools, and reporting capabilities.</p><p>· Serve as a key financial advisor to senior leadership, helping guide data-informed strategic decisions.</p>
We are looking for an experienced ERP/CRM Consultant to join our team in Woodside, New York. This role involves managing and optimizing enterprise systems while providing tailored solutions to meet business needs. As a contract-to-permanent position, this opportunity offers the chance to demonstrate your expertise and transition into a long-term role.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements for system enhancements.<br>• Develop and implement configuration changes to ERP and CRM systems based on organizational needs.<br>• Utilize client-side scripting to customize and improve system functionalities.<br>• Manage and maintain system configurations to ensure optimal performance and reliability.<br>• Assist in creating detailed Business Requirement Documents to support technology projects.<br>• Perform administrative tasks within Salesforce, including user management and data integrity checks.<br>• Analyze and interpret data using Microsoft Excel to support decision-making processes.<br>• Provide technical support and troubleshooting for end-users of ERP and CRM platforms.<br>• Train team members on system functionalities and updates to improve user adoption.<br>• Stay updated with industry trends and best practices to continually enhance system capabilities.
<p>We are seeking a highly skilled Sage X3 Techno-Functional Consultant to support and enhance our ERP ecosystem. This individual will serve as a bridge between IT and business operations—leveraging both technical and functional expertise to design, configure, and support Sage X3 modules across finance, manufacturing, supply chain, and distribution.</p><p> </p><p> </p><p><br></p><p>Key Responsibilities</p><ul><li>Collaborate with business stakeholders to analyze requirements, document business processes, and translate them into Sage X3 configurations and customizations.</li><li>Configure Sage X3 modules (Finance, Distribution, Manufacturing, Supply Chain, etc.) to meet functional needs.</li><li>Develop and support technical components including scripts, reports, integrations (via Web Services, APIs), and user interfaces.</li><li>Troubleshoot and resolve system issues—both functional and technical.</li><li>Manage upgrades, patches, and environment migrations ensuring minimal disruption to operations.</li><li>Create user documentation, SOPs, and deliver training to end users and support teams.</li><li>Partner with third-party vendors and internal IT teams to ensure system integrity and performance.</li><li>Provide hands-on support during implementation, testing (UAT, regression), and go-live phases.</li></ul><p> </p><p> </p><p><br></p>
<p>Robert Half Financial Services is recruiting for an AVP Derivative Operations role for an asset manager located in midtown Manhattan. Our client requires 3+ years of OTC Derivative Operations experience at an Investment Bank or Asset Management firm. OTC and Listed Derivative Regulatory knowledge such as Dodd-Frank, EMIR or ISDA is advantageous. This role is hybrid remote requiring 3 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Responsible for operational support on OTC and Listed derivative for various trading desks including Rates, Credit, Treasury, Securities, etc.</li><li>Co-ordinating internally and externally to ensure Electronic and Paper trade confirmations are executed in a timely manner</li><li>Oversee the regulatory reporting of derivatives across different jurisdictions</li><li>Monitoring of daily listed trading activity across all Futures Clearing Merchants</li><li>Provide insight of trading activity through reports and ad-hoc analysis of data</li><li>Collaborate and build relationships with our colleagues from different teams to solve issues and provide better solutions for our group</li><li>Involvement in new or ongoing projects driven by Asset Management</li><li>Collaborate with Technology to develop and improve our consumption and representation of big data</li><li>Challenge the status quo and drive meaningful change and improvements to our processes and controls</li></ul><p><br></p>
<p>We are looking for a dedicated Operations Advisor to join our client's team in the Greater Philadelphia area. In this Operations Advisor role, you will take the lead in ensuring operational excellence across surety accounts, delivering high-quality service and fostering collaboration between clients, underwriters, and internal teams. This position offers an opportunity to contribute to strategic initiatives while supervising and mentoring bond operations staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee quality assurance processes across multiple surety accounts to ensure compliance, accuracy, and efficiency.</li><li>Guide and develop bond operations team members, establishing leadership practices prior to assuming direct supervisory responsibilities.</li><li>Partner with Account Managers to coordinate client programs, placements, renewals, and new business opportunities.</li><li>Facilitate seamless communication between clients and underwriters to secure approvals and timely issuance of bonds.</li><li>Manage operational workflows, including issuance, endorsements, renewals, cancellations, invoicing, and record-keeping.</li><li>Provide regular updates on client programs and market developments to internal teams through clear written and verbal communication.</li><li>Collaborate with operations team members to cross-train on new programs and business processes.</li><li>Maintain a high level of productivity, attention to detail, and effective prioritization in managing responsibilities.</li></ul>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
