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30 results for Performance Analyst in Princeton, NJ

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
50 - 58 USD / Hourly
Business Analyst - AI Chatbots (Contract)Employment Type: 28 Week Contract, Potential for Extension or ConversionLocation: Hybrid/Onsite Philadelphia, PA Position OverviewWe are seeking a highly analytical Business Analyst to support the strategy, optimization, and delivery of conversational AI experiences, including chatbot solutions. In this role, you will uncover insights from transcripts, customer journeys, and cross channel behavior; translate those insights into clear use cases and requirements; and ensure chatbot features are grounded in data, customer needs, and measurable business value. In this position, you will serve as a measurement and insights lead and a trusted subject matter expert, elevating how we track performance and use analysis to drive product improvements. This requires strong independent judgment and ownership: you will identify the next best steps, proactively propose improvements to processes and ways of working, and drive alignment to move work forward.You will also partner closely with Product, Engineering, and Conversational Design to define requirements and support delivery through user stories and UAT to drive continuous improvement across AI powered interactions. This role is ideal for an independent thinker who excels at blending data analysis, customer experience understanding, and structured business requirements to help bring high impact conversational AI features to life. Key Responsibilities• Define KPIs and success metrics for conversational AI features, establish a reporting cadence, and proactively translate results into clear next actions• Independently conduct deep dive analysis of transcripts, customer journeys, and cross channel behaviors; form hypotheses, validate root causes, and recommend high impact automation opportunities• Own ongoing intent performance monitoring to spot trends early, diagnose issues, and proactively drive prioritization of next best improvements (with clear rationale and expected impact)• Proactively surface gaps, risks, and decision points; bring options with a recommended path forward, align stakeholders, and drive decisions to closure• Lead cross functional synthesis across unassisted channels (chatbots, voice) to identify integration needs, propose solutions, and drive alignment on the path forward• Perform competitive and SWOT analysis to benchmark conversational AI experiences, identify strategic gaps, and recommend where to invest or change course• Develop and socialize data driven roadmap recommendations—sizing opportunities, clarifying tradeoffs, and proposing a prioritized sequence of work tied to business goals• Translate insights into clear requirements, user stories, and acceptance criteria—anticipating questions, driving clarity on business rules, and unblocking delivery teams• Collaborate with Conversational Designers and Authors to refine intents, optimize journeys, and tune prompts based on insights• Participate in backlog grooming, story writing, sprint planning, and support UAT cycles to ensure features meet business and conversational requirements
2026-06-16T00:00:00Z

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
45 - 60 USD / Hourly
We are looking for an experienced Data Analyst IV (Contractor) to provide senior-level analytical support for a Long-term Contract position based in Philadelphia, Pennsylvania. In this role, you will partner with business teams to turn complex data into practical recommendations that guide decisions, improve performance, and maintain continuity across critical analytics activities. This opportunity is well suited for a self-directed, detail-oriented individual who can balance recurring reporting with deeper investigative analysis while working closely with cross-functional stakeholders. Responsibilities: • Partner with business leaders and cross-functional teams to clarify analytical needs and translate them into effective data-driven approaches. • Examine large and complex datasets to uncover patterns, performance drivers, and meaningful business insights. • Lead exploratory analysis and test hypotheses to support strategic planning and informed decision-making. • Retrieve, join, and analyze information from multiple systems and cloud-based data sources to build a complete view of business performance. • Present findings through dashboards, visual storytelling, and concise recommendations tailored to stakeholder audiences. • Measure the impact of business initiatives, marketing efforts, and product enhancements using structured performance analysis. • Work closely with internal partners to align priorities, manage deliverables, and support broader team objectives. • Independently organize workload and make sound analytical judgments based on urgency, business value, and operational needs.
2026-06-11T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-06-15T00:00:00Z

Lead Business Analyst

New York, NY
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
We are looking for an experienced Lead Business Analyst to drive business analysis efforts for technology initiatives serving government organizations in New York, New York. This role will translate operational needs into practical solutions, improve service delivery through process and system enhancements, and partner closely with technical and business teams to support successful implementation and adoption. The ideal candidate brings strong public sector insight, structured analytical methods, and the ability to guide stakeholders through complex transformation initiatives. Responsibilities: • Lead discovery sessions, stakeholder interviews, and working meetings to define operational goals, document current challenges, and clarify business priorities. • Produce clear analysis artifacts such as business requirements documents, functional specifications, user stories, process maps, and acceptance criteria to support delivery teams. • Evaluate existing workflows and recommend improvements that increase efficiency, strengthen citizen-facing services, and support better organizational outcomes. • Partner with cross-functional teams to align business objectives with application development, enterprise platforms, integrations, and cloud-based solutions. • Support the full software development life cycle by contributing to planning, requirements refinement, solution validation, and implementation readiness. • Create and coordinate test scenarios, oversee user acceptance testing activities, and monitor defects or enhancement items through resolution. • Act as the primary liaison among business units, technology teams, and external partners to maintain shared understanding and project momentum. • Develop training materials, facilitate end-user education sessions, and encourage effective adoption of new tools, processes, and reporting capabilities.
2026-06-17T00:00:00Z

AI/Data Governance Analyst

New York, NY
onsite
Temporary / Contract
80.75 - 93.5 USD / Hourly
We are looking for an experienced AI/Data Governance Analyst to support enterprise data strategy efforts in New York, New York. This Long-term Contract position will partner closely with leadership and cross-functional teams to strengthen data governance practices, improve data quality, and promote consistent standards across the organization. The ideal candidate brings a hands-on approach, strong communication skills, and a solid background working across multiple data domains in complex business environments. Responsibilities: • Partner with data strategy leadership to translate governance priorities into practical actions across business and technical teams. • Work directly with stakeholders throughout the enterprise to reinforce adherence to established data policies, standards, and controls. • Assess data quality issues, identify root causes, and help drive corrective actions that improve trust in key datasets. • Support the development, maintenance, and adoption of governance frameworks, business rules, and data management practices. • Collaborate with teams responsible for reporting, analytics, and operational systems to align data definitions and usage standards. • Use tools such as SQL, BusinessObjects, and Erwin to analyze data structures, validate information, and document governance-related findings. • Communicate recommendations, risks, and progress clearly through written materials and stakeholder discussions. • Contribute as a senior hands-on analyst who can guide day-to-day governance execution and help coordinate efforts across multiple data domains.
2026-06-17T00:00:00Z