Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications.<br><br>Responsibilities:<br>• Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations.<br>• Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance.<br>• Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams.<br>• Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered.<br>• Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals.<br>• Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements.<br>• Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders.<br>• Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
<p>We are looking for a Systems Administrator to support and enhance a modern end-user computing environment. This position focuses on maintaining core administration tools, securing Microsoft 365 services, and delivering reliable support for Windows and mobile devices. The role is ideal for someone who combines strong systems administration experience with a practical approach to automation, endpoint management, and emerging AI-driven technologies.</p><p><br></p><p>Responsibilities:</p><p>• Administer service desk and ticket management platforms to ensure timely issue tracking, resolution, and user communication.</p><p>• Manage remote monitoring, endpoint administration, and security tools, with preference for experience supporting NinjaOne and comparable platforms.</p><p>• Oversee Microsoft 365 technologies, including Entra ID, Conditional Access, Intune, Autopilot, and configuration policy deployment.</p><p>• Support and maintain Windows endpoints as well as iOS and Android mobile devices across the organization.</p><p>• Configure and troubleshoot identity, access, and device compliance settings to strengthen security and user productivity.</p><p>• Develop and improve automation workflows using Python and Microsoft Power Platform tools such as Power Automate.</p><p>• Evaluate and apply modern AI and agent-based solutions, including large language model tools, to streamline support and administrative tasks.</p><p>• Collaborate with internal teams to implement operational improvements and support changes involving administrative platforms or technical proces</p>
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments.<br><br>Responsibilities:<br>• Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities.<br>• Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts.<br>• Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated.<br>• Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes.<br>• Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements.<br>• Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making.<br>• Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness.<br>• Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams.<br><br>Responsibilities:<br>• Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions.<br>• Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows.<br>• Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate.<br>• Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria.<br>• Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals.<br>• Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency.<br>• Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments.<br>• Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule.<br>• Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
<p>We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.</p><p>• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.</p><p>• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.</p><p>• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.</p><p>• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.</p><p>• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.</p><p>• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.</p><p>• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.</p>
<p>Benefits:</p><p>full medical coverage and retirement savings plan</p><p><br></p><p>Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi</p>
We are looking for a Systems Engineer to deliver infrastructure and cloud initiatives for clients in Pennsylvania. This position is ideal for a hands-on technical specialist who can guide projects from discovery through deployment while collaborating with stakeholders across client, vendor, and internal teams. The role focuses on modernizing environments, strengthening security, and producing reliable documentation that supports long-term operational success.<br><br>Responsibilities:<br>• Direct end-to-end delivery of infrastructure and cloud engagements, ensuring projects are planned, executed, and completed according to scope and timeline expectations.<br>• Act as the lead technical contact during implementations, partnering with clients, third-party providers, and internal engineers to keep work aligned and moving forward.<br>• Install, upgrade, and transition core technologies such as Microsoft 365, Azure services, Windows servers, virtualization platforms, backup systems, and security tools.<br>• Prepare project documentation including statements of work, schedules, implementation approaches, risk considerations, and technical recommendations.<br>• Evaluate existing client environments, identify improvement opportunities, and advise on practical solutions that enhance performance, resilience, and security.<br>• Carry out initiatives such as Microsoft 365 migrations, Azure deployments, Active Directory modernization efforts, and server consolidation projects.<br>• Configure and support network infrastructure, including firewalls, switches, wireless platforms, VPN connectivity, and software-defined networking solutions.<br>• Maintain compliance with security standards and documentation expectations by producing diagrams, procedures, and transition materials for completed work.<br>• Contribute to kickoff sessions, progress reviews, and post-deployment discussions to promote clear communication and successful project outcomes.<br>• Support solution scoping and estimation efforts with sales and account teams, and provide escalation assistance for advanced infrastructure issues when needed.
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely <br> We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. <br> Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
<p><strong>Position</strong></p><p>Job Cost Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A rapidly growing and well-established construction company based in Hackensack is seeking a detail-oriented <strong>Job Cost Analyst</strong> to join its expanding finance team. This is a newly created opportunity created due to dramatic growth within the company.</p><p><br></p><p><strong>Position Summary</strong></p><p>The Job Cost Analyst will play a critical role in tracking, analyzing, and reporting project costs to ensure accurate financial performance across multiple construction projects. This individual will work closely with project managers, accounting, and operations to monitor budgets, identify variances, and drive cost control initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and maintain job cost reports for multiple active construction projects</li><li>Analyze project budgets vs. actual costs and provide variance analysis</li><li>Partner with Project Managers to review project financial performance and forecast costs to completion</li><li>Track committed costs, subcontractor agreements, and change orders</li><li>Prepare monthly WIP (Work-in-Progress) schedules</li><li>Assist with revenue recognition and percentage-of-completion accounting</li><li>Identify cost overruns, risks, and opportunities for improved profitability</li><li>Support project billings, AR/collections, and reconciliation of job accounts</li><li>Maintain integrity of job cost data within ERP/accounting systems</li></ul><p><strong>Salary:</strong> up to $125,000</p><p><br></p><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus potential and employer funded profit sharing plan. </li><li>Comprehensive benefits package (health, dental, vision)</li><li>401(k) with company match</li><li>Strong growth opportunity within a fast-scaling organization</li></ul><p><br></p><p><br></p>
<p>We are looking for an AR Analyst to join our manufacturing team in East Brunswick, New Jersey. This role focuses on researching retail chargebacks, supporting accounts receivable activities, and helping strengthen order and billing accuracy across customer accounts. The ideal candidate brings strong attention to detail, confidence working with financial data, and the ability to collaborate with internal departments and external partners to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and evaluate retail chargebacks tied to shipping activity, deductions, and customer program expenses across assigned accounts.</p><p>• Track patterns in deductions, identify recurring problems, and raise significant findings to management for corrective action.</p><p>• Support recovery efforts by gathering data, monitoring open items, and following through on chargeback disputes in a timely manner.</p><p>• Assist with the validation of transaction-related chargebacks, including labeling, catalog, order, and shipping document issues that impact compliance.</p><p>• Coordinate with internal operations, customer-facing teams, and retail partners to investigate discrepancies and help resolve order or invoice exceptions.</p><p>• Research disputed claims using customer guidelines and supporting documentation, then prepare materials needed for rebuttals and recovery requests.</p><p>• Maintain accurate records of chargeback activity, dispute status, customer communications, and final outcomes for reporting purposes.</p><p>• Review aging reports and payment activity to help prioritize collection efforts and support follow-up on overdue balances.</p><p>• Contribute to process improvements that enhance efficiency, reduce manual effort, and improve consistency in accounts receivable support.</p><p>Benefits:</p><p>Medical, Dental, Vision, PTO</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently.<br>• Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption.<br>• Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times.<br>• Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments.<br>• Assist with account access and user support tasks involving Active Directory and related desktop tools.<br>• Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate.<br>• Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service.<br>• Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting.<br><br>Responsibilities:<br>• Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments.<br>• Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes.<br>• Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution.<br>• Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access.<br>• Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments.<br>• Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed.<br>• Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly.<br>• Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting.<br>• Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications.<br>• Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools.<br>• Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed.<br>• Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing.<br>• Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources.<br>• Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>We have partnered with a global provider on their search for a tech savvy, Sr. International Tax Analyst with the proven ability to operate independently and take ownership of responsibilities with minimal insight. The Sr. International Tax Analyst will be responsible for preparing quarterly and annual tax provisions, creating and implementing strategic tax planning, preparing and filing accurate and timely tax returns, assisting with merger and acquisition projects, identifying opportunities for tax savings, staying abreast of legislative and regulatory tax laws, reviewing tax projections, preparing tax-related financial disclosures, and conducting research on complex tax issues and providing guidance to management on tax implications. To be successful in this role, the Sr. International Tax Analyst must have in-depth knowledge of international tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Prepare and review tax calculations</p><p>· Identify and mitigate tax risks</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Develop tax strategies</p><p>· Assist with international tax and transfer pricing</p><p>· Implement best practices and improvements</p><p>· Coordinate tax audits</p><p>· Manage and mentor members of tax team</p><p>· Complete IRS Forms and reporting schedules</p><p>· Oversee special tax related projects</p>
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms.<br><br>Responsibilities:<br>• Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions.<br>• Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings.<br>• Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures.<br>• Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts.<br>• Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance.<br>• Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits.<br>• Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends.<br>• Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings.<br>• Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau.<br>• Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
We are looking for a Business Analyst to join a contract opportunity with a path to a permanent role supporting supply chain and finance initiatives in Wayne, Pennsylvania. This position offers broad exposure to operational workflows, client connectivity efforts, enterprise applications, and innovative AI-driven business solutions. The ideal candidate will partner with stakeholders across business and technical teams to clarify needs, improve processes, and help drive successful project outcomes.<br><br>Responsibilities:<br>• Partner with senior analysts and cross-functional teams to support initiatives related to client setup, application rollouts, systems integration, and workflow enhancement.<br>• Elicit, organize, and document business and functional needs so stakeholders and technical teams share a clear understanding of project goals.<br>• Act as a central point of coordination among internal users, operations staff, external clients, vendors, and technology teams to keep work aligned and moving forward.<br>• Convert operational challenges and business objectives into practical, well-defined requirements that guide solution planning and execution.<br>• Facilitate user acceptance testing activities by preparing test scenarios, tracking outcomes, and investigating issues when results do not match expectations.<br>• Oversee several assignments at once while maintaining strong attention to detail, accurate documentation, and consistent follow-through.<br>• Analyze both day-to-day process details and larger business objectives, asking thoughtful questions to uncover gaps, risks, or incorrect assumptions.<br>• Contribute to projects involving supply chain operations, finance-related processes, and emerging AI applications where business value can be improved.