<p>We are looking for a Systems Administrator to help drive technology modernization and operational excellence. We are seeking IT professionals with a strong background in systems administration or infrastructure operations, eager to support mission-critical initiatives and grow into senior infrastructure roles.</p><p><strong>Qualifications:</strong></p><ul><li>2–5 years of experience in systems administration or infrastructure operations; helpdesk/NOC backgrounds with relevant exposure also considered. (Based on general knowledge)</li><li>Proven expertise in Linux system administration. (Based on general knowledge)</li><li>Familiarity with enterprise infrastructure, including storage, virtualization, and networking. (Based on general knowledge)</li><li>Hands-on experience with monitoring systems such as Zabbix, Grafana, or Prometheus. (Based on general knowledge)</li><li>Basic scripting skills (e.g., Bash, Python) and a strong interest in further developing automation capabilities. (Based on general knowledge)</li><li>Excellent written communication for documentation and process development. (Based on general knowledge)</li><li>Ability to respond quickly and decisively during support rotation and system issues. (Based on general knowledge)</li><li>Comfortable leveraging AI tools for troubleshooting, documentation, and automation with a disciplined approach to validating outputs. (Based on general knowledge)</li><li>Growth mindset: eagerness to learn, develop, and advance into senior infrastructure roles over time. (Based on general knowledge)</li></ul><p><br></p>
<p>Join our dynamic technology team as a Site Reliability Engineer (SRE) or Platform Engineer, where you’ll play a central role in building, automating, and maintaining our modern infrastructure across both on-premise and cloud environments.</p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related technical field. (Based on general knowledge)</li><li>3–5+ years of experience in SRE, Platform Engineering, or Systems Administration within fast-paced environments. (Based on general knowledge)</li><li>Strong Python scripting skills. (Based on general knowledge)</li><li>Deep hands-on experience with Kubernetes (deployment, management, troubleshooting); OpenShift experience is a plus. (Based on general knowledge)</li><li>Proficiency with Docker/Podman and internal image management. (Based on general knowledge)</li><li>Solid experience with Ansible and Terraform; Puppet knowledge is helpful. (Based on general knowledge)</li><li>Familiarity with CI/CD workflows; experience with ArgoCD (preferred) or Flux for GitOps. (Based on general knowledge)</li><li>Proficiency with Grafana and Prometheus; exposure to Grafana Cloud/Alloy is desirable. (Based on general knowledge)</li><li>Experience with incident management and on-call tools such as Rootly, Opsgenie, or PagerDuty. (Based on general knowledge)</li><li>Security-first mindset with exposure to DevSecOps practices, including SonarQube, SAST, and CVE scanning. (Based on general knowledge)</li><li>Proven experience with both on-premise and cloud infrastructure:</li><li><strong>On-Premise:</strong> Primary experience with Kubernetes clusters; familiarity with Proxmox is desirable.</li><li><strong>Cloud:</strong> AWS and GCP experience (with a growing footprint), managed via Terraform. (Based on general knowledge)</li></ul><p>If you’re passionate about automation, reliability, and working at the forefront of scalable infrastructure, we invite you to apply.</p>
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. This role is ideal for a driven, detail-oriented individual with expertise in full-stack development and a passion for creating high-performance applications. The ideal candidate thrives in fast-paced environments and enjoys building solutions that delight users.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using TypeScript, React, and React Native.<br>• Design, implement, and optimize low-latency systems and performance-sensitive software.<br>• Collaborate with cross-functional teams to deliver high-quality solutions that meet user needs.<br>• Contribute to the development of mobile applications with expertise in React Native.<br>• Write clean, efficient, and scalable code to ensure optimal application functionality.<br>• Debug and troubleshoot technical issues to maintain system reliability.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Stay up-to-date with emerging technologies and incorporate best practices into development processes.<br>• Work in an entrepreneurial environment, taking ownership of projects and driving them to completion.<br>• Engage with product teams to understand user requirements and deliver impactful solutions.
We are looking for a talented Software Engineer to join our dynamic team in New York, New York. In this role, you will leverage your expertise in full-stack development to create innovative software solutions that enhance user experiences. If you thrive in fast-paced environments and enjoy building impactful applications, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Design, develop, and maintain high-quality software solutions using TypeScript, React, and React Native.<br>• Collaborate with cross-functional teams to deliver seamless user experiences across web and mobile platforms.<br>• Optimize applications for performance and scalability, ensuring low-latency and efficient functionality.<br>• Implement and test new features to continuously improve product offerings.<br>• Troubleshoot and resolve technical issues to maintain system reliability.<br>• Contribute to the development of performance-sensitive applications that meet user needs.<br>• Participate in code reviews and provide constructive feedback to uphold coding standards.<br>• Stay updated on industry trends and emerging technologies to drive innovation.<br>• Apply entrepreneurial thinking to create solutions in a startup environment.<br>• Work on projects related to sports or similar industries, if applicable.
We are looking for a skilled Software Engineer to join our team in Bethlehem, Pennsylvania. This role involves designing and optimizing data systems, managing tools for data orchestration, and ensuring secure and efficient operations. The ideal candidate will thrive in a collaborative environment while delivering impactful solutions for business intelligence and operations.<br><br>Responsibilities:<br>• Build and manage data orchestration tools, including creating variables, setting notifications, and configuring retries.<br>• Optimize Snowflake performance by adjusting warehouse sizing, clustering, and profiling queries.<br>• Schedule and oversee near real-time data loads using Snowflake Tasks and Streams.<br>• Implement rigorous data quality checks such as verifying freshness, row counts, and referential integrity.<br>• Monitor and control costs through usage dashboards and guardrails.<br>• Ensure secure operations by maintaining roles, managing secrets, and auditing logs.<br>• Develop and monitor Power BI datasets to support Finance and Operations teams.<br>• Collaborate with stakeholders to gather requirements and deliver tailored solutions.<br>• Enhance and maintain front-end data applications using tools like Streamlit and Python.<br>• Create detailed documentation, including runbooks, root cause analyses, and change tickets for releases.
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using Python and TypeScript.<br>• Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js.<br>• Write clean, efficient, and scalable code that meets project requirements.<br>• Conduct thorough testing and debugging to ensure software functionality and reliability.<br>• Participate in code reviews to maintain high standards and share best practices.<br>• Optimize application performance and troubleshoot technical issues.<br>• Stay updated on emerging technologies and incorporate them into development processes.<br>• Contribute to the architecture and design of new software projects.<br>• Document technical workflows and provide clear instructions for system use.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
We are looking for a skilled Cloud Engineer to join our team in Wayne, Pennsylvania. This role requires a deep understanding of cloud technologies, particularly Microsoft Azure and Microsoft 365, as well as expertise in infrastructure and identity management. You will play a key part in ensuring seamless operations and resolving complex technical challenges.<br><br>Responsibilities:<br>• Diagnose and address technical issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, and hybrid or on-premise server environments.<br>• Act as a Tier 3 escalation point to manage and resolve advanced infrastructure, cloud, identity, and networking problems.<br>• Develop and maintain detailed documentation of client systems, including Azure resources, Intune configurations, and support actions.<br>• Collaborate with cross-functional teams to implement and optimize cloud solutions.<br>• Ensure the security and compliance of cloud and on-premise environments.<br>• Provide technical guidance and recommendations to clients regarding best practices in cloud and infrastructure management.<br>• Monitor system performance and proactively identify areas for improvement.<br>• Support the integration of new technologies into existing environments.<br>• Assist in training and mentoring team members who are new to cloud and infrastructure topics.
We are looking for an experienced Senior Fullstack Software Engineer to join our dynamic team in New York, New York. In this role, you will be responsible for designing, building, and maintaining high-performance transactional systems that power commercial products and services. If you're passionate about developing scalable software solutions and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and manage robust transactional systems across the full stack, ensuring performance and reliability.<br>• Design, implement, and maintain both back-end and front-end software components using Node.js, TypeScript, and React.<br>• Collaborate closely with team members to deliver high-quality products efficiently.<br>• Build scalable, real-time systems leveraging cloud infrastructure.<br>• Debug and resolve complex technical issues to ensure system reliability, recovery, and scalability.<br>• Participate in the full software development lifecycle, from initial design through coding, testing, and deployment.<br>• Stay informed about emerging industry trends and technologies to enhance system performance.<br>• Optimize high-volume services by benchmarking and fine-tuning performance.<br>• Utilize WebSockets and other real-time data transport technologies to support system functionality.
<p>We are seeking a highly skilled Data Engineer to design, build, and manage our data infrastructure. The ideal candidate is an expert in writing complex SQL queries, designing efficient database schemas, and developing ETL/ELT pipelines. This role ensures data accuracy, accessibility, and performance optimization to support business intelligence, analytics, and reporting initiatives.</p><p><br></p><p><strong><em><u>Key Responsibilities</u></em></strong></p><p><br></p><p><strong>Database Design & Management</strong></p><ul><li>Design, develop, and maintain relational databases, including SQL Server, PostgreSQL, and Oracle, as well as cloud-based data warehouses.</li></ul><p><strong>Strategic SQL & Data Engineering</strong></p><ul><li>Develop advanced, optimized SQL queries, stored procedures, and functions to process and analyze large, complex datasets and deliver actionable business insights.</li></ul><p><strong>Data Pipeline Automation & Orchestration</strong></p><ul><li>Build, automate, and orchestrate ETL/ELT workflows using SQL, Python, and cloud-native tools to integrate and transform data from diverse, distributed sources.</li></ul><p><strong>Performance Optimization</strong></p><ul><li>Tune SQL queries and optimize database schemas through indexing, partitioning, and normalization to improve data retrieval and processing performance.</li></ul><p><strong>Data Integrity & Security</strong></p><ul><li>Ensure data quality, consistency, and integrity across systems.</li><li>Implement data masking, encryption, and role-based access control (RBAC).</li></ul><p><strong>Documentation</strong></p><ul><li>Maintain comprehensive technical documentation, including database schemas, data dictionaries, and ETL workflows.</li></ul>
We are looking for a skilled Data Engineer to join our team in Wayne, Pennsylvania, on a contract to permanent basis. This role offers an exciting opportunity to design, implement, and optimize data pipelines while integrating applications with various digital marketplaces. The ideal candidate will bring strong technical expertise and a collaborative mindset to support business insights and analytics effectively.<br><br>Responsibilities:<br>• Develop and maintain data pipelines and ensure seamless application connectivity with digital marketplaces such as TikTok Shop, Shopify, and Amazon.<br>• Collaborate closely with business teams to understand requirements and provide actionable analytics.<br>• Lead the creation of scalable and efficient data solutions tailored to business needs.<br>• Apply expertise in Python, Snowflake, and other relevant technologies to deliver high-quality results.<br>• Facilitate and support integrations with e-commerce platforms, leveraging previous experience where applicable.<br>• Build robust APIs and ensure their effective implementation.<br>• Utilize Microsoft SQL for database management and optimization.<br>• Provide technical guidance and mentorship to ensure project success.<br>• Troubleshoot and resolve issues related to data workflows and integrations.<br>• Continuously evaluate and improve processes to enhance efficiency and performance.
We are looking for an experienced Data Engineer to join our team in New York, New York. In this role, you will design, build, and maintain data infrastructure to support business intelligence and analytics needs. The ideal candidate will have a strong technical background, a passion for working with complex datasets, and expertise in cloud-based data platforms.<br><br>Responsibilities:<br>• Develop, implement, and optimize ETL pipelines to ensure efficient data processing and integration.<br>• Design and maintain scalable data solutions, including data warehouses and data lakes.<br>• Collaborate with cross-functional teams to identify data requirements and deliver actionable insights.<br>• Utilize Snowflake, AWS, and other cloud-based platforms to manage data infrastructure and ensure performance optimization.<br>• Leverage Python and SQL to build robust data workflows and automate processes.<br>• Employ orchestration tools like Airflow and dbt to streamline data operations.<br>• Support data analytics and visualization efforts by enabling the creation of impactful dashboards using tools such as Tableau.<br>• Work with marketing and product data sources, including platforms like Google Analytics, to extract and integrate valuable insights.<br>• Implement CI/CD pipelines and DevOps practices to enhance data engineering processes.<br>• Ensure data security and compliance across all systems and tools.
<p>The Senior Software Engineer is a hands-on technical leadership position responsible for designing, building, and maintaining high-quality software solutions. This role emphasizes both individual development work and ownership of design decisions for features and subsystems. Modern tools, including AI-assisted development and architectural support, are leveraged to drive delivery while maintaining accountability for technical outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Design, implement, test, and maintain scalable, secure, and reliable applications and services.</li><li>Act as a senior technical contributor, with responsibility for the design and implementation of features and subsystems.</li><li>Contribute actively to development tasks, applying advanced coding expertise in several programming languages and frameworks.</li><li>Participate in architectural discussions and support incremental evolution of systems with team leads.</li><li>Conduct code reviews and mentor engineering team members, fostering best practices and ongoing improvement.</li><li>Translate requirements from product owners, business analysts, and stakeholders into technical solutions.</li><li>Identify and mitigate technical risks in assigned systems and projects.</li><li>Support and enhance cloud-based applications (Azure, AWS) with emphasis on performance, reliability, and scalability.</li><li>Collaborate effectively with onshore and offshore teams to ensure successful project execution.</li><li>Keep abreast of industry trends and new technologies to encourage innovation.</li><li>Utilize AI-assisted tools to expedite design, documentation, and implementation, while ensuring technical quality.</li><li>Lead and support AI-related initiatives, drawing on prior experience with AI/ML technologies; recommend and implement suitable AI tools and frameworks.</li><li>Test and demonstrate emerging AI tools and platforms via proofs of concept (POCs) to highlight business value.</li><li>Guide customers in leveraging AI to optimize business processes; support teams working on business-facing AI efforts.</li><li>Collaborate with stakeholders to contribute to defining an AI roadmap aligned with organizational strategy and technology objectives.</li></ul>
Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications. Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms. Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth Support and maintain existing software functionality; to investigate, analyze and correct identified defects Improve the maintainability and performance of existing software through application refactoring Independently responsible for the entire lifecycle of medium and large features from design through deployment. Perform pull requests / merge requests, branch management, and build and deployments Build, deploy, and maintain CI/CD pipelines for multiple stacks May serve as a technical lead on projects Review technical design documentation and participates in technical reviews Create proper documentation for software being built
<p><strong>Overview</strong></p><p>We are seeking a Senior Data Engineer to support a major Salesforce Phase 2 data migration initiative. This role will focus heavily on building and optimizing data pipelines, developing ETL workflows, and moving CRM data from Salesforce into Databricks.</p><p>The engineer will work closely with a senior team member, contribute to Scrum ceremonies, and play a key role in developing the core CRM data environment used by the advertising organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Data Engineering & Migration</strong></p><ul><li>Develop ETL jobs that move and transform Salesforce data into Databricks.</li><li>Build, test, and maintain high‑volume data pipelines across AWS + Databricks.</li><li>Perform data migration, data integration, and pipeline development (including Mulesoft-related work).</li><li>Ensure all pipelines are reliable, scalable, and optimized for production.</li></ul><p><strong>Development & Infrastructure</strong></p><ul><li>Use Python and PySpark to build ETL components and transformation logic.</li><li>Leverage Spark/PySpark for distributed processing at scale (must‑have).</li><li>Use Terraform to provision and manage cloud infrastructure.</li><li>Set up CI/CD pipelines using Concourse or GitHub Actions for automated deployments.</li></ul><p><strong>Quality, Documentation & Support</strong></p><ul><li>Document ETL processes, pipelines, and data flows.</li><li>Participate in testing, QA, and validation of migrated datasets.</li><li>Provide post‑delivery support and proactively mitigate project risks or single points of failure (SPOF).</li><li>Troubleshoot production issues and implement long‑term fixes to maintain pipeline stability.</li></ul><p><strong>Collaboration</strong></p><ul><li>Work closely with engineering teammates to translate business requirements into working pipelines.</li><li>Participate in weekly Scrum ceremonies.</li><li>Contribute to shared best practices and continuous improvement across the data engineering team.</li></ul><p><br></p>
We are looking for a skilled Forward Deployed Engineer to join our dynamic team in New York, New York. In this role, you will leverage your expertise in software engineering to deliver innovative solutions that align with client needs and business objectives. You will play a pivotal role in developing, deploying, and maintaining features while fostering strong relationships with both internal and external stakeholders.<br><br>Responsibilities:<br>• Write and review code daily, contributing to integrations, enhancing platform functionality, and resolving technical challenges.<br>• Manage the development lifecycle of features from gathering requirements to testing, deployment, and monitoring.<br>• Collaborate with engineering teams to refine and improve the platform using insights from client interactions.<br>• Design and implement scalable solutions that meet client needs while supporting broader platform objectives.<br>• Act as a technical advisor for client teams, building trust and ensuring clear communication.<br>• Oversee all technical aspects of onboarding, from contract initiation to successful product launch.<br>• Identify and implement improvements to streamline onboarding processes, focusing on self-service capabilities.<br>• Coordinate with internal teams, clients, and external vendors to ensure seamless delivery.<br>• Work with Operations and Customer Success teams to prioritize and deliver impactful product enhancements.
We are looking for an innovative Agentic DevEx Engineer to join our dynamic team in New York, New York. In this role, you will design and implement cutting-edge solutions that optimize engineering workflows and enhance artificial intelligence (AI) capabilities. Your expertise will drive the adoption of efficient development practices and ensure seamless collaboration between human engineers and AI agents.<br><br>Responsibilities:<br>• Establish and enforce clear architectural boundaries within the codebase, ensuring proper domain separation and eliminating redundant modules.<br>• Develop reproducible development environments with standardized commands for testing, linting, building, and other processes.<br>• Document and maintain the organization of the codebase using structured files that serve as the single source of truth.<br>• Design concise and high-signal guides to enhance agent accuracy and streamline their operational workflows.<br>• Build reusable libraries of agent skills that include well-defined, domain-specific functions with clear operational contracts.<br>• Implement deterministic workflows to allow agents to plan, read context, execute changes, and validate outputs effectively.<br>• Codify and enforce engineering standards through linters and automated checks to ensure consistency across the codebase.<br>• Improve validation infrastructure by establishing reliable test systems, reducing flakiness, and ensuring fast, accurate feedback from CI pipelines.<br>• Create and maintain documented workflows for common engineering tasks, enabling efficient collaboration between engineers and AI tools.<br>• Provide training and demonstrations to promote the adoption of AI collaboration patterns and ensure ease of use for the team.
We are looking for a skilled Senior Front End Engineer to join our team in New York, New York. In this role, you will design and develop high-quality, scalable web applications and interfaces, ensuring seamless user experiences. The ideal candidate is passionate about technology, thrives in a collaborative environment, and has a proven track record of delivering commercial products.<br><br>Responsibilities:<br>• Build and maintain high-performance, user-centric web interfaces and APIs.<br>• Develop and implement solutions using React, Redux, Typescript, and JavaScript.<br>• Collaborate closely with team members to deliver multiple products efficiently.<br>• Leverage cloud platforms to create scalable and reliable real-time systems.<br>• Troubleshoot and debug issues to ensure system reliability and performance.<br>• Participate in the entire software development lifecycle, including testing and deployment.<br>• Stay informed of emerging technologies and industry trends to enhance system capabilities.<br>• Apply attention to detail to create intuitive and engaging user interfaces.<br>• Optimize web applications for speed, scalability, and responsiveness.
We are looking for a skilled Desktop Support Engineer to join our team in New York, New York. In this long-term contract role, you will provide technical assistance and support to ensure smooth operations within an investment banking environment. This position is ideal for someone with strong troubleshooting abilities, excellent communication skills, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Provide technical support to end-users, including troubleshooting hardware, software, and connectivity issues.<br>• Manage user accounts, groups, and devices using Active Directory.<br>• Administer Office 365 licenses, users, and groups, ensuring efficient functionality.<br>• Perform basic device and user management tasks using Microsoft Intune.<br>• Organize and maintain IT equipment, including setting up devices and connecting cables.<br>• Respond to service desk tickets promptly and resolve issues effectively.<br>• Collaborate with team members to identify and resolve recurring technical problems.<br>• Ensure all IT systems meet organizational standards and are properly maintained.<br>• Communicate with stakeholders to provide updates and solutions regarding technical challenges.<br>• Document resolutions and best practices for future reference.
<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul><p><br></p>
<p>Robert Half is seeking a ServiceNow Developer to support the implementation and enhancement of enterprise IT Service Management (ITSM) processes through the ServiceNow platform. This role will be responsible for designing, configuring, developing, troubleshooting, and implementing both baseline and custom applications to improve platform functionality and automate business workflows.</p><p>The ideal candidate will have hands-on experience building and deploying ServiceNow solutions including forms, workflows, flow designer processes, and custom scripting to support scalable business operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design and implement ServiceNow forms, workflows, flows, and scripts</li><li>Develop and test custom applications within the ServiceNow platform</li><li>Perform code reviews on development work completed by other team members</li><li>Troubleshoot and resolve platform-related issues</li><li>Configure and enhance ITSM-related modules</li><li>Support automation of business processes through ServiceNow capabilities</li><li>Collaborate with internal stakeholders to translate business requirements into technical solutions</li></ul>
<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.