<p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Salary is 50,000 - 60,000.</p><p><br></p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
<p>60,000 - 70,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>401k</li><li>paid time off</li><li>paid holidays</li><li>life insurance</li></ul><p>Responsibilities</p><ul><li>Enter customer orders accurately and efficiently into the system</li><li>Review orders for completeness, pricing accuracy, and proper documentation</li><li>Provide timely responses to customer inquiries via phone and email</li><li>Assist customers with order status updates, product information, and issue resolution</li></ul>
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Are you passionate about helping others and delivering outstanding service experiences? Join a local and growing team as a Customer Service Representative and become a valued resource to clients and partners.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve questions, concerns and complaints, ensuring a positive outcome for each interaction.</li><li>Document conversations, update records and support case management processes.</li><li>Provide product and service information, leveraging digital tools and resources.</li><li>Collaborate with colleagues and other departments to enhance customer service efficiency.</li><li>Stay up to date with industry trends and internal knowledge systems to deliver accurate support.</li><li>Maintain the highest standards of confidentiality and professionalism at all times.</li></ul><p><br></p>
We are seeking a skilled Benefits Specialist to join our team in Princeton. In this role, you will support the administration, communication, and compliance of employee benefits programs, ensuring the well-being and satisfaction of our workforce. You will serve as a resource to employees, answering questions and guiding benefit decisions, while maintaining strict confidentiality and a high commitment to service. <br> Key Responsibilities: Administer and maintain the organization’s health, dental, vision, retirement, and other benefit plans. Assist employees with benefits enrollment, changes, and terminations, providing guidance throughout the process. Respond promptly to employee inquiries regarding benefit options, eligibility, claims, and coverage. Ensure compliance with federal, state, and local regulations (e.g., COBRA, HIPAA, ACA). Partner with benefits vendors and brokers to resolve issues and coordinate annual renewals. Conduct benefits orientation sessions and support open enrollment activities. Maintain accurate employee records in HRIS related to benefits administration. Compile reports on benefits utilization, costs, and participation for management as needed. Continuously monitor industry trends and recommend enhancements to benefit offerings.
<p>salary 75,000 - 85,000</p><p><br></p><p>Benefits include - competitive salaries, health insurance, paid time off</p><p><br></p><p>Are you detail-oriented with a strong background in payroll and accounting? This is your chance to join a dynamic organization where precision and efficiency are key.</p><p> </p><p>Our client in the Sayreville area is seeking an experienced Payroll Specialist to manage essential payroll and financial tasks for their team.</p><p>This role is fully in office, Monday-Friday with standard business hours.</p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Weekly Payroll Taxes</strong>: Oversee and ensure timely and accurate filing of payroll taxes</li><li><strong>Quarterly Reporting</strong>: Prepare and submit quarterly financial reports in compliance with company standards and regulations</li><li><strong>Bank Reconciliations</strong>: Reconcile bank statements to maintain accurate records and resolve discrepancies</li></ul><p><strong>Qualifications:</strong></p><ul><li>3 yrs+ of payroll processing experience</li><li>Previous experience in payroll processing and tax compliance.</li><li>Knowledge of accounting software and tools.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to meet deadlines and manage multiple priorities.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>Robert Half is actively looking for an experienced Licensing Specialist. The Licensing Specialist is responsible for providing day-to-day professional quality and timely administrative support for all staff and the office. The Licensing Specialist will also perform and coordinate various administrative functions including front desk and general office administration, meeting, and special event coordination, presentation support, production requests, document and record support, office supply requisitions, and vendor management activities. This position is located in the South Jersey area.</p><p><br></p><p>How you will make an impact::</p><ul><li>Providing clear, patient, and supportive communication to agents with varying levels of experience.</li><li>Ability to prioritize multiple tasks and meet deadlines, especially during busy licensing periods.</li><li>Streamlining communication between carriers, agents, and internal teams.</li><li>Monitoring license statuses, renewal schedules, and compliance reports.</li><li>Resolving issues with incomplete applications, missing documents, or discrepancies with state systems.</li><li>Identifying risks of non-compliance and proactively addressing them.</li><li>Guiding producers through the licensing and contracting process.</li><li>Coordinating with accounting, compliance, and sales teams to ensure smooth onboarding.</li></ul><p><br></p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p>We are seeking a detail-oriented and compassionate <strong>Enrollment Specialist</strong> to manage the intake and enrollment process for individuals seeking non-medical home care services. This role involves working closely with participants, caregivers, and partner organizations to ensure smooth onboarding and compliance with program requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial assessments and intake meetings with new participants and caregivers.</li><li>Complete and process all required documentation accurately and promptly.</li><li>Coordinate with office staff to ensure proper follow-up and case management.</li><li>Maintain organized case notes and records for compliance purposes.</li><li>Monitor participant service plans and eligibility requirements for home and community-based programs.</li><li>Serve as a liaison between participants, caregivers, and external agencies to resolve issues and ensure timely services.</li><li>Advocate for participants who need additional support or assistance navigating program requirements.</li><li>Attend follow-up visits and meetings as needed.</li><li>Ensure adherence to all applicable regulations and organizational standards.</li></ul>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
<p>Recognized New York City firm is currently seeking a Billing Specialist to join their team. In this role, you will collaborate closely with our interior design team to manage billing processes and ensure accurate invoicing for a wide range of customized projects. This position requires strong communication skills, a proactive approach, and the ability to handle diverse client systems and budgets.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing processes for various design projects, ensuring accuracy and timeliness.</p><p>• Coordinate with designers to track and update project hours and expenses.</p><p>• Communicate proactively with the design team to provide budget status updates and address any discrepancies.</p><p>• Prepare and issue invoices to vendors and clients based on customized project details.</p><p>• Calculate and allocate billing amounts, including percentages for purchased or used items.</p><p>• Follow up with designers to ensure timely submission of hours and other project data.</p><p>• Verify and reconcile billing information to maintain accurate financial records.</p><p>• Handle payments and ensure proper documentation for all transactions.</p><p>• Collaborate with team members to address billing inquiries and resolve issues.</p><p>• Maintain clear and organized records for all billing activities.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p><strong>Billing & Accounts Receivable Specialist (On-Site)</strong></p><p> A growing organization is looking for a detail-oriented Billing & AR Specialist to handle a wide range of invoicing, contract billing, and payment functions. This role supports internal teams and ensures accurate, timely financial processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue customer invoices with a high level of accuracy</li><li>Review supporting documents such as purchase orders and service agreements for correct terms</li><li>Manage recurring contract cycles, including renewals and cancellations</li><li>Coordinate with external vendors for pricing details and licensing information</li><li>Assist with billing related to service activity and reconcile logged hours</li><li>Enter and apply customer payments in the accounting system</li><li>Monitor outstanding balances and follow up on past-due accounts</li><li>Work directly with customers to resolve billing questions or discrepancies</li><li>Support monthly and annual closing activities</li><li>Work with internal departments to address billing or collection concerns</li><li>Generate reports related to customer contracts</li><li>Use internal systems to produce and maintain billing data</li><li>Recommend improvements to streamline billing processes</li></ul><p><br></p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>A busy firm in the Florham Park area is looking for a Legal Billing Specialist to join their firm. This Legal Billing Specialist will get the chance to join a great team that offers flexible working schedule and career advancement. The ideal Legal Billing Specialist will have prior experience with e-billing as well as platforms such as Aderant. This Legal Billing Specialist will reporting Billing Manager and work amongst a team of 3 others. Other responsibilities of this Legal Billing Specialist will include but not be limited to:</p><p><br></p><p>Legal Billing Specialist Responsibilities:</p><p>• Prepare, review, and send client invoices based on attorney time entries and associated expenses.</p><p>• Ensure invoices align with client guidelines, including proper coding and formatting requirements.</p><p>• Manage electronic billing (e-billing) platforms, such as Aderant.</p><p>• Monitor and track attorney billable hours and expenses while verifying time entry accuracy.</p><p>• Generate detailed billing reports for attorneys and management to support decision-making.</p><p>• Address rejected invoices or billing disputes by directly liaising with clients and attorneys.</p><p>• Track outstanding invoices and follow up on overdue accounts to ensure timely payments.</p><p>• Maintain compliance with client billing agreements, including discounts, fee caps, and alternative fee structures.</p><p>• Provide clear and detailed breakdowns of charges when requested by clients or stakeholders.</p><p>• Organize and maintain accurate billing records and documentation for future reference.</p><p><br></p><p>This Legal Billing Specialist position is paying between $75,000 and $85,000 annually depending on experience. If interested in this Legal Billing Specialist role apply today!</p>
