8 results for Creative Services Manager in Princeton, NJ

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Content Strategist

Danboro, PA
onsite
Permanent
120000 - 130000 USD / Yearly
A leading global manufacturer and engineering solutions provider is seeking an experienced Content Strategist to join its growing Marketing organization. This role is ideal for a strategic content leader who understands how technical audiences research, evaluate, and purchase complex products—and who can create content that performs across traditional search, AI-driven discovery tools, and modern buyer-led channels.The company fosters an inclusive, supportive culture where employees collaborate, innovate, and contribute to the future of advanced manufacturing. About the RoleThe Content Strategist will drive the full content strategy for a diverse portfolio of engineering and technical products. This role blends strategic planning, hands-on content creation, and cross-functional partnership with marketing, sales, product, and engineering teams. Candidates with real-world experience in manufacturing or engineering will thrive, especially those capable of translating complex technical concepts into clear, compelling, and credible content. What You’ll Do Lead Content Strategy & Planning <ul><li>Develop and own a comprehensive content strategy aligned to business goals, full-funnel marketing, and sales enablement initiatives</li><li>Craft solution-oriented narratives that connect technical products to real customer challenges</li><li>Build and maintain an integrated content roadmap and editorial calendar across web, landing pages, social media, and sales assets</li><li>Collaborate with product marketing, sales, demand generation, and engineering teams to identify content gaps and define high-impact topics</li><li>Establish consistent messaging frameworks, content standards, and voice guidelines across all channels</li></ul> Create & Optimize Content for Search & AI Discovery <ul><li>Develop AEO (Answer Engine Optimization) content that deeply addresses technical buyer and engineer questions</li><li>Create and guide the production of white papers, case studies, technical articles, landing pages, video scripts, and additional multimedia assets</li><li>Write content using SEO best practices, schema-aligned structures, and modular formats optimized for visibility across both traditional search engines and AI discovery tools</li><li>Continuously refine content to perform on Google Search, AI assistants, and emerging research platforms</li><li>Experiment with AI-driven content tools, search behaviors, and distribution approaches to expand reach and engagement</li></ul> Ideal Candidate <ul><li>Experience in manufacturing, engineering, industrial technology, or similar technical environments</li><li>Strong strategic thinking paired with a willingness to roll up your sleeves and execute</li><li>Expertise in SEO, AEO, content frameworks, and modern digital content ecosystems</li><li>Exceptional writing and editing skills, especially for technical audiences</li><li>Ability to collaborate across marketing, sales, product, and engineering functions</li></ul>
2026-03-17T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Social Media Coordinator

Whippany, NJ
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a creative and detail-oriented Social Media Coordinator to join our team in New Jersey. In this long-term contract position, you will play a pivotal role in enhancing our online presence and engaging with our audience through innovative social media strategies. This is an excellent opportunity to contribute to a dynamic retail industry environment while building impactful campaigns. Responsibilities:• Develop and execute engaging social media campaigns tailored to the target audience.• Monitor and analyze social media trends to identify opportunities for growth and innovation.• Create compelling content across multiple platforms, ensuring consistency in messaging and brand voice.• Manage social media tools to schedule posts and track campaign performance.• Engage with followers by responding to comments and messages promptly.• Collaborate with cross-functional teams to align social media strategies with broader marketing objectives.• Track and report on key performance metrics to measure the success of campaigns.• Stay updated on emerging tools and technologies to enhance social media strategies.• Research competitors’ social media activities to identify best practices and areas for improvement. 02720-0013405848
2026-03-25T00:00:00Z

Social Media Coordinator

Philadelphia, PA
onsite
Temporary
31.6635 - 36.663 USD / Hourly
Our client is seeking a Social Media Coordinator with prior healthcare industry experience to manage day‑to‑day content, scheduling, and community engagement during a maternity leave period. Key Responsibilities:<ul><li>Own social media scheduling across platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) using established tools and calendars.</li><li>Create, edit, and publish daily content aligned with brand guidelines and healthcare compliance standards.</li><li>Monitor engagement, respond to community inquiries, and escalate sensitive healthcare‑related questions as needed.</li><li>Partner with internal stakeholders for timely approvals, content updates, and campaign coordination.</li><li>Track performance metrics and provide weekly reporting.</li></ul>
2026-03-17T00:00:00Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z

Marketing Specialist

Montgomeryville, PA
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a detail-oriented Marketing Specialist to optimize and manage product listings across top e-commerce platforms. In this role, you will ensure accuracy, compliance, and performance of listings on marketplaces such as Amazon Seller Central, Mirakl, and others. You will work closely with various teams to enhance product visibility and maintain brand consistency. Responsibilities: • Monitor and address listing errors, feed issues, and compliance notifications on platforms like Amazon Seller Central and Mirakl. • Manage product listings on Amazon Seller Central, focusing on suppression resolution, accuracy, and compliance. • Perform regular audits to ensure product data meets brand standards and platform requirements. • Optimize product titles, descriptions, and keyword fields to improve visibility and performance. • Collaborate with cross-functional teams to refine product data feeds and enhance content structure. • Stay informed about changes in marketplace policies and implement best practices for listings. • Track and analyze marketplace performance metrics to identify areas for improvement. • Resolve catalog conflicts, attribute mismatches, and feed errors to ensure seamless operations. • Conduct keyword research and implement strategies to improve product rankings. • Maintain consistency in product taxonomy and structured data across all platforms.
2026-03-12T00:00:00Z

Content Creator

Fort Washington, PA
onsite
Permanent
50000 - 65000 USD / Yearly
We are looking for an innovative Content Creator to join our client near Ambler, PA. The ideal candidate will excel in creating engaging digital content across multiple platforms, including social media, and will have a strong background in photography and videography. This role offers an exciting opportunity to shape the brand's online presence and connect with audiences in meaningful ways. Automotive industry experience is required. Responsibilities:• Plan, write, and produce standout content including blogs, video, product features, infographics, and more.• Develop and execute creative content strategies tailored to various social media platforms, including TikTok, Facebook, and Instagram.• Produce high-quality photos and videos that align with the brand's voice and aesthetic.• Manage social media accounts by posting content, engaging with followers, and monitoring performance metrics.• Collaborate with marketing and design teams to ensure cohesive messaging across all campaigns.• Stay updated on industry trends and emerging technologies to enhance content creation and delivery.• Plan and execute video shoots, including filming, and editing.• Optimize content for web and social media to maximize reach and engagement.• Analyze audience engagement data to refine strategies and improve content performance.• Coordinate with external vendors or freelancers when necessary to meet project goals.• Ensure all content adheres to brand guidelines and maintains consistency.• Use data, SEO best practices, and creativity to develop content that attracts and converts.
2026-03-26T00:00:00Z