<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a skilled Purchase and Sales Specialist to join our team on a contract basis in North Berwick, Maine. In this role, you will handle a variety of tasks related to purchasing and sales operations, ensuring smooth processes and efficient communication with customers. This position requires attention to detail, organizational skills, and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Track incoming and outgoing orders, ensuring accurate updates in internal systems.<br>• Manage the buyback process and allocate items to appropriate engines or departments.<br>• Create and process sales orders, coordinating with the floor team to ensure availability and accurate allocation.<br>• Prepare and ship orders while maintaining administrative documentation, including copies of critical forms and statements.<br>• Communicate effectively with customers, providing updates and resolving inquiries.<br>• Maintain organized records of all transactions, including copies of necessary documents.<br>• Issue purchase orders and oversee proper setup for purchasing activities.<br>• Collaborate with team members to ensure timely completion of tasks and streamlined operations.<br>• Monitor inventory and supply chain processes to support purchasing and sales functions.
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
<p>We are looking for a dedicated Client Service Associate to join our team in Boston, Massachusetts on a long term contract need. In this role, you will manage daily production tasks and provide exceptional client support for the Currency Administration mandates. The ideal candidate will have strong communication skills and a keen interest in finance and markets. This is a long-term contract position with the potential for extension based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily tasks for assigned Currency Administration client relationships, ensuring timely responses to inquiries and delivery of client services.</p><p>• Collaborate with regional offices to guarantee all client deliverables are completed accurately and on time.</p><p>• Apply comprehensive product knowledge by adhering to established procedures and maintaining quality standards.</p><p>• Ensure seamless communication and coordination across teams to uphold client satisfaction.</p><p>• Conduct quality assurance checks to maintain accuracy and reliability in client deliverables.</p><p>• Utilize Microsoft Excel to organize, analyze, and report data efficiently.</p><p>• Support continuous improvement initiatives to enhance client service processes.</p><p>• Stay informed about industry trends and financial markets to better serve client needs.</p><p>• Respond to client inquiries with professionalism and clarity, ensuring a positive experience.</p><p>• Assist in the development and refinement of team procedures to improve workflow efficiency.</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
<p>About the Role</p><p><strong>We are seeking an experienced </strong>Credit and Collections Specialist to join a dynamic finance team. This role is critical in managing customer accounts, ensuring timely collections, and supporting accurate billing and month-end close processes. You’ll work closely with internal teams and customers to maintain strong relationships while safeguarding financial health.</p><p><br></p><p>Key Responsibilities</p><p>Collections & Customer Engagement</p><ul><li>Professionally manage collections activities, maintaining a positive customer experience.</li><li>Collaborate with internal teams to resolve disputes and ensure timely payments.</li><li>Build trust with customers while achieving collection goals.</li></ul><p>Credit Management</p><ul><li>Assess creditworthiness of new and existing accounts.</li><li>Establish credit limits and payment terms aligned with company policies.</li><li>Monitor account exposure and recommend improvements to credit strategies.</li></ul><p>Cash Applications & Billing</p><ul><li>Accurately apply daily payments and reconcile accounts.</li><li>Investigate discrepancies such as short-pays, overpayments, and unapplied cash.</li><li>Support process improvements for efficiency and accuracy.</li></ul><p>Month-End Close Support</p><ul><li>Assist with reconciliations and reporting to ensure timely and accurate close.</li></ul>
<p>Robert Half's marketing & creative client is looking for a Digital Marketing Specialist for a 3 - 6+ month contract in Boston. This is a 37.5 hour-per-week opportunity; ideally the client would prefer a hybrid work model, but can accommodate remote work (ET hours required). The Digital Marketing Specialist will support email and social media marketing efforts. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, edit, and maintain marketing campaigns and emails within Marketo</li><li>Organize and archive campaigns, automations, and digital assets for efficiency</li><li>Create and schedule engaging social media content</li><li>Create simple marketing visuals, including social graphics and email banners, using Canva or similar tools</li><li>Collaborate across teams to support digital marketing strategies and streamline content workflows</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
We are looking for a meticulous and customer-focused Senior Banking Specialist to join our team in Stoneham, Massachusetts. In this role, you will play a critical part in delivering outstanding banking services, supporting branch operations, and ensuring customers have an exceptional experience. This position offers opportunities for growth, competitive compensation, and excellent benefits, including yearly bonuses and a robust 401(k) match.<br><br>Responsibilities:<br>• Provide personalized service to customers by understanding and addressing their financial needs.<br>• Process a variety of financial transactions, including deposits, withdrawals, and account management, with accuracy and efficiency.<br>• Assist in the onboarding and training of branch staff while promoting teamwork and collaboration.<br>• Open and manage customer accounts, educate clients on digital banking tools, and assist with loan applications.<br>• Ensure adherence to banking regulations, internal policies, and security protocols.<br>• Contribute to achieving branch sales targets and performance goals.<br>• Participate in community outreach initiatives through volunteer activities and events.
We are looking for a dedicated and detail-oriented Operations and Client Services Associate to join our team in Portsmouth, New Hampshire. This role is ideal for someone with strong organizational skills, a client-focused mindset, and excellent communication abilities. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide accurate and timely data entry to support operational processes.<br>• Assist with administrative tasks to ensure smooth day-to-day office functions.<br>• Maintain confidentiality while handling sensitive client information.<br>• Collaborate with team members to deliver high-quality service to clients.<br>• Adapt to new technologies and software to enhance efficiency.<br>• Organize and prioritize tasks to meet deadlines and maintain workflow.<br>• Respond to client inquiries professionally and promptly.<br>• Support financial services operations with attention to detail and accuracy.<br>• Uphold ethical standards and demonstrate integrity in all interactions.
<p>Our client, a successful law firm with locations all over the country, is seeking an Attorney to grow out their<strong> </strong>Boston office. This position requires a skilled litigator with expertise in asbestos, talc, and mass tort cases to work closely with their team to provide high-quality legal representation to their clients. </p><p><br></p><p><strong>Role:</strong> Attorney (Mid to Senior Level)</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><strong>Salary: </strong>$150,000 - $210,000 (DOE) </p><p><strong>Location:</strong> Boston, MA</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represent clients at depositions and court proceedings in product liability cases including asbestos and talc claims, as well as premises liability matters.</li><li>Draft a variety of legal documents, including pleadings, motions, briefs, and discovery responses tailored to complex liability litigation.</li><li>Manage the retention and coordination of expert witnesses across scientific, medical, and industry-specific disciplines.</li><li>Prepare both expert and lay witnesses for depositions in high-stakes liability cases.</li><li>Assist in comprehensive trial preparation, including exhibit organization, witness outlines, and trial strategy.</li><li>Maintain regular and professional communication with clients, opposing counsel, and other involved parties.</li><li>Collaborate closely with colleagues to develop effective case strategies and ensure consistent case management.</li><li>Conduct detailed legal research and provide insightful analysis on issues related to product and premises liability.</li><li>Utilize Westlaw Precision and CoCounsel AI platforms to drive workflow efficiency and support high-quality legal work.</li></ul>
<p>We are looking for a dedicated Payroll Specialist to join our client's team in Milford, New Hampshire. In this role, you will manage payroll operations for a growing workforce, ensuring compliance with tax regulations and company policies. This role will also assist with some accounts payable processing. This position offers an excellent opportunity for professionals with a background in payroll and accounting to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly payroll for hourly employees and monthly payroll for salaried staff, covering approximately 700 U.S.-based employees.</p><p>• Prepare and file monthly, quarterly, and annual payroll tax returns, along with year-end W-2 forms.</p><p>• Review and reconcile payroll-related general ledger accounts, ensuring accuracy and compliance.</p><p>• Manage fringe benefit processes and oversee governmental payroll filings, adhering to regulatory requirements.</p><p>• Assist with month-end journal entries and support corporate accounting tasks such as P-card reviews and 1099 vendor checks.</p><p>• Prepare compensation schedules for workers’ compensation renewals and audits while contributing to year-end audit schedules.</p><p>• Collaborate with the accounts payable team to provide support when needed.</p><p>• Utilize integrated payroll systems like Dayforce or Paylocity to streamline payroll processes.</p><p>• Maintain a well-organized work environment and proactively address payroll-related issues.</p><p>• Ensure accurate recordkeeping and compliance with company policies and procedures.</p>
We are looking for a highly skilled senior attorney to join our Private Clients Practice Group in Boston, Massachusetts. This role focuses on estate and trust administration for high-net-worth clients, combining legal expertise with excellent client service. If you thrive in a collaborative environment and are passionate about estate law and related tax matters, this position offers an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Manage estate and trust administration processes for high-net-worth clients, ensuring compliance with legal and financial regulations.<br>• Handle probate court procedures, including filings and representation, with meticulous attention to detail.<br>• Prepare and review estate and gift tax returns, ensuring accuracy and adherence to current tax laws.<br>• Facilitate trust distributions, including complex transactions to and from trusts.<br>• Provide expert guidance on estate, gift, and fiduciary income tax matters, including strategic planning and execution.<br>• Collaborate with clients and internal teams to deliver tailored solutions that meet individual estate planning needs.<br>• Maintain up-to-date knowledge of Massachusetts probate court procedures and apply this expertise effectively.<br>• Offer strategic advice and counsel to clients, demonstrating strong communication and problem-solving skills.<br>• Work closely with colleagues in a team-oriented environment to ensure high-quality service delivery.<br>• Contribute to the firm’s growth and innovation by identifying opportunities for process improvement and client engagement.
We are looking for an experienced Litigation Attorney to join our dynamic team in Boston, Massachusetts. In this role, you will handle a diverse range of cases, providing strategic legal counsel and representation to clients. This position offers an exciting opportunity to make a meaningful impact while advancing your career within a highly skilled services environment.<br><br>Responsibilities:<br>• Manage all aspects of litigation cases, including case strategy, research, and preparation.<br>• Represent clients in court proceedings, arbitrations, and mediations.<br>• Provide expert legal advice on employment law and civil litigation matters.<br>• Draft and review legal documents such as pleadings, motions, and contracts.<br>• Conduct pre-litigation assessments to identify risks and develop case strategies.<br>• Collaborate with senior attorneys and other team members to deliver high-quality legal services.<br>• Ensure compliance with applicable laws and regulations throughout the litigation process.<br>• Maintain strong client relationships and communicate effectively regarding case progress.<br>• Stay updated on changes in civil and employment law to ensure best practices.<br>• Participate in business development efforts to expand the firm's litigation practice.
We are looking for an experienced Attorney with a strong background in immigration law to join our team in Boston, Massachusetts. This Contract-to-Permanent position offers an opportunity to manage a diverse range of cases, including family immigration, work visas, and removal proceedings. Ideal candidates are bilingual in Spanish and possess excellent communication and organizational skills.<br><br>Responsibilities:<br>• Manage a high volume of immigration cases from initiation to resolution, ensuring compliance with legal standards.<br>• Represent clients in family immigration matters, work visa applications, and removal proceedings.<br>• Prepare and draft legal motions, briefs, and other documentation necessary for case progression.<br>• Conduct thorough discovery processes to gather and analyze case evidence.<br>• Provide expert legal advice and guidance to clients on immigration law and procedures.<br>• Collaborate with other legal professionals to ensure efficient case management and resolution.<br>• Maintain detailed case records and documentation to support legal proceedings.<br>• Utilize bilingual Spanish skills to effectively communicate with clients and stakeholders.<br>• Stay updated on changes and developments in immigration laws and policies.<br>• Advocate on behalf of clients in administrative and judicial hearings when necessary.
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
