<p>We are looking for a Customer Service Representative to join our team in Scarborough, Maine. This is a contract position where you will play a key role in delivering exceptional service to customers both in-person and over the phone. The role requires a proactive and friendly individual who can manage tasks efficiently while ensuring a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers warmly and ensure a positive experience.</p><p>• Address customer inquiries, provide product recommendations, and upsell where appropriate.</p><p>• Handle incoming calls and deliver accurate, helpful information.</p><p>• Process transactions and manage the cash register efficiently.</p><p>• Maintain the showroom's cleanliness and visual standards to enhance the customer experience.</p><p>• Collaborate with the Service team to fulfill parts requests and relay messages accurately.</p><p>• Support administrative tasks for the Sales Manager as needed.</p><p>• Utilize Microsoft Office tools and adapt to new software systems effectively.</p><p>• Schedule appointments and manage order entries with attention to detail.</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Robert Half is <strong>always looking for skilled Administrative Assistants, Customer Service Representatives, and Office Support professionals</strong> to join our network of top talent in the <strong>Rochester, NH area</strong>. We partner with some of the region’s most respected employers — from small businesses to large corporations — offering exciting opportunities to grow your career.</p><p><br></p><p><strong>Typical Roles Include:</strong></p><ul><li>Administrative Assistant</li><li>Executive Assistant</li><li>Office Manager</li><li>Customer Service Representative</li><li>Receptionist / Front Desk Coordinator</li><li>Data Entry Specialist</li></ul><p>Join the leading staffing firm in administrative and customer support. If you’re ready to take the next step in your career, <strong>apply to Robert Half today! </strong></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
We are looking for a friendly and detail-oriented Front Desk Receptionist to join our team in Brighton, Massachusetts. In this role, you will serve as the first point of contact for customers, ensuring they receive outstanding service and support. This is a contract position that requires exceptional organizational and communication skills to manage a variety of front desk responsibilities effectively.<br><br>Responsibilities:<br>• Answer incoming calls promptly and direct them to the appropriate departments.<br>• Welcome and assist customers upon their arrival, fostering a positive and detail-oriented experience.<br>• Operate a busy switchboard while maintaining clear communication with both customers and internal teams.<br>• Provide administrative support, including managing schedules and maintaining records.<br>• Ensure compliance with all required training and protocols to maintain service standards.<br>• Coordinate effectively with team members to address customer needs and inquiries.<br>• Handle customer service requests with efficiency and attention to detail.<br>• Maintain a clean and organized reception area to enhance the overall customer experience.
<p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
We are looking for a meticulous and customer-focused Senior Banking Specialist to join our team in Stoneham, Massachusetts. In this role, you will play a critical part in delivering outstanding banking services, supporting branch operations, and ensuring customers have an exceptional experience. This position offers opportunities for growth, competitive compensation, and excellent benefits, including yearly bonuses and a robust 401(k) match.<br><br>Responsibilities:<br>• Provide personalized service to customers by understanding and addressing their financial needs.<br>• Process a variety of financial transactions, including deposits, withdrawals, and account management, with accuracy and efficiency.<br>• Assist in the onboarding and training of branch staff while promoting teamwork and collaboration.<br>• Open and manage customer accounts, educate clients on digital banking tools, and assist with loan applications.<br>• Ensure adherence to banking regulations, internal policies, and security protocols.<br>• Contribute to achieving branch sales targets and performance goals.<br>• Participate in community outreach initiatives through volunteer activities and events.
We are looking for a skilled Business Analyst to join our team in Boston, Massachusetts, within the dynamic financial services industry. In this long-term contract role, you will play a pivotal part in driving content automation for client reporting and marketing materials, leveraging innovative platforms and processes. This position offers an opportunity to collaborate with cross-functional teams and contribute to impactful solutions that enhance operational efficiency.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to identify and document requirements for automating content related to client reporting and marketing materials.<br>• Lead the implementation of automation solutions using the Seismic platform, ensuring alignment with business needs.<br>• Analyze existing templates and data requirements, working closely with the Client Reporting and Marketing teams to refine processes.<br>• Translate business requirements into actionable tasks for the Seismic development team, addressing automation logic and improving data sources.<br>• Maintain detailed project documentation and updates within Azure DevOps for seamless project tracking.<br>• Coordinate with the data team to ensure completeness and accuracy of project-specific data sets.<br>• Facilitate user testing and training on Seismic platform functionalities to ensure successful adoption.<br>• Serve as the subject matter expert for the Seismic library, maximizing its content automation capabilities.
<p>Our client, a successful law firm with locations all over the country, is seeking an Attorney to grow out their<strong> </strong>Boston office. This position requires a skilled litigator with expertise in asbestos, talc, and mass tort cases to work closely with their team to provide high-quality legal representation to their clients. </p><p><br></p><p><strong>Role:</strong> Attorney (Mid to Senior Level)</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><strong>Salary: </strong>$150,000 - $210,000 (DOE) </p><p><strong>Location:</strong> Boston, MA</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represent clients at depositions and court proceedings in product liability cases including asbestos and talc claims, as well as premises liability matters.</li><li>Draft a variety of legal documents, including pleadings, motions, briefs, and discovery responses tailored to complex liability litigation.</li><li>Manage the retention and coordination of expert witnesses across scientific, medical, and industry-specific disciplines.</li><li>Prepare both expert and lay witnesses for depositions in high-stakes liability cases.</li><li>Assist in comprehensive trial preparation, including exhibit organization, witness outlines, and trial strategy.</li><li>Maintain regular and professional communication with clients, opposing counsel, and other involved parties.</li><li>Collaborate closely with colleagues to develop effective case strategies and ensure consistent case management.</li><li>Conduct detailed legal research and provide insightful analysis on issues related to product and premises liability.</li><li>Utilize Westlaw Precision and CoCounsel AI platforms to drive workflow efficiency and support high-quality legal work.</li></ul>
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a contract basis fully-onsite in Beverly, Massachusetts. This position is fully onsite and will last approximately two months, with training provided for two days followed by part-time hours. As a key member of our office, you will play a crucial role in supporting administrative tasks and ensuring smooth communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the HR team, including clerical tasks and assistance with special projects.</p><p>• Manage correspondence with clients in a detail-oriented and timely manner.</p><p>• Assist the HR manager with various responsibilities as needed.</p><p>• Handle multi-line phone systems efficiently, ensuring all inbound calls are answered promptly and routed correctly.</p><p>• Maintain a welcoming and organized reception area.</p><p>• Utilize Microsoft Office tools to complete tasks and maintain records.</p><p>• Ensure attention to detail in all tasks to uphold the quality and reliability of work.</p><p>• Collaborate with the receptionist to balance workload and ensure seamless operations.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Manchester, New Hampshire. This role involves managing essential accounts receivable tasks, supporting inventory adjustments, and providing accounting assistance as needed. The ideal candidate will thrive in a cross-functional environment, collaborating with various departments to ensure smooth financial operations.</p><p><br></p><p><br></p><p>· Basic accounts receivable and inventory adjustments – primary duty</p><p>· Accounting support </p><p>· Experience with ERP/manufacturing software implementations preferred, ERP/manufacturing software experience required</p><p>· Process sales orders in accounting system.</p><p>· Prepare and distribute invoices to customers</p><p>· Participate in inventory record keeping activities.</p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p>· Provide front line customer relations support </p><p>· Maintain/update customer files and correspondence.</p><p>· Provide backup for outbound transportation coordinator</p><p> Provide back up for accounts payable specialist</p><p>· All other duties as assigned</p>
<p>We are looking for a detail-oriented Inspection Specialist to join our team in Haverhill, Massachusetts. In this long-term contract position, you will play a vital role in quality assurance and inspection processes, ensuring electronic components meet industry and company standards. This role involves hands-on testing, inspection, and collaboration with various teams to uphold our commitment to excellence.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Conduct thorough visual inspections of electronic components using magnification equipment to detect any defects, contamination, or counterfeit indicators.</p><p>• Perform electrical testing utilizing tools such as multimeters, curve tracers, oscilloscopes, and other diagnostic devices.</p><p>• Execute functional tests to confirm compliance with manufacturer specifications and operational performance.</p><p>• Compare inspection and test results against company standards, datasheets, and client requirements.</p><p>• Identify, document, and report non-conforming or suspect counterfeit parts to relevant teams.</p><p>• Accurately record measurements, findings, and results in quality systems using Excel.</p><p>• Prepare detailed inspection reports and communicate results effectively to Quality Engineers, Buyers, and Operations staff.</p><p>• Organize and maintain test files to ensure traceability and readiness for audits.</p><p>• Collaborate closely with warehouse, procurement, and quality teams to support incoming inspections and supplier verifications.</p>
We are looking for a highly skilled senior attorney to join our Private Clients Practice Group in Boston, Massachusetts. This role focuses on estate and trust administration for high-net-worth clients, combining legal expertise with excellent client service. If you thrive in a collaborative environment and are passionate about estate law and related tax matters, this position offers an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Manage estate and trust administration processes for high-net-worth clients, ensuring compliance with legal and financial regulations.<br>• Handle probate court procedures, including filings and representation, with meticulous attention to detail.<br>• Prepare and review estate and gift tax returns, ensuring accuracy and adherence to current tax laws.<br>• Facilitate trust distributions, including complex transactions to and from trusts.<br>• Provide expert guidance on estate, gift, and fiduciary income tax matters, including strategic planning and execution.<br>• Collaborate with clients and internal teams to deliver tailored solutions that meet individual estate planning needs.<br>• Maintain up-to-date knowledge of Massachusetts probate court procedures and apply this expertise effectively.<br>• Offer strategic advice and counsel to clients, demonstrating strong communication and problem-solving skills.<br>• Work closely with colleagues in a team-oriented environment to ensure high-quality service delivery.<br>• Contribute to the firm’s growth and innovation by identifying opportunities for process improvement and client engagement.
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
We are looking for an experienced Attorney with a strong background in immigration law to join our team in Boston, Massachusetts. This Contract-to-Permanent position offers an opportunity to manage a diverse range of cases, including family immigration, work visas, and removal proceedings. Ideal candidates are bilingual in Spanish and possess excellent communication and organizational skills.<br><br>Responsibilities:<br>• Manage a high volume of immigration cases from initiation to resolution, ensuring compliance with legal standards.<br>• Represent clients in family immigration matters, work visa applications, and removal proceedings.<br>• Prepare and draft legal motions, briefs, and other documentation necessary for case progression.<br>• Conduct thorough discovery processes to gather and analyze case evidence.<br>• Provide expert legal advice and guidance to clients on immigration law and procedures.<br>• Collaborate with other legal professionals to ensure efficient case management and resolution.<br>• Maintain detailed case records and documentation to support legal proceedings.<br>• Utilize bilingual Spanish skills to effectively communicate with clients and stakeholders.<br>• Stay updated on changes and developments in immigration laws and policies.<br>• Advocate on behalf of clients in administrative and judicial hearings when necessary.
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>We are looking for a skilled Attorney with expertise in commercial contracts to remotely join our client's team on a part time basis. This is a long-term contract position handling vendor agreements and other legal matters. The ideal candidate will bring a strong understanding of contract law and a commitment to delivering exceptional legal support.</p><p><br></p><p>Responsibilities:</p><p>• Review, draft, and negotiate vendor contracts to ensure compliance with legal standards and organizational policies.</p><p>• Provide expert advice on commercial agreements, identifying potential risks and opportunities.</p><p>• Collaborate with stakeholders to address legal concerns and align contract terms with business goals.</p><p>• Maintain accurate documentation and records of contracts for future reference.</p><p>• Analyze and interpret legal language within agreements to safeguard the organization’s interests.</p><p>• Stay updated on relevant laws and regulations affecting commercial contracts.</p><p>• Offer guidance on best practices for contract management and dispute resolution.</p><p>• Support the organization with additional legal tasks as needed.</p>
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Boston, Massachusetts. In this role, you will handle a variety of administrative and clerical tasks to ensure smooth daily operations. This position requires adaptability, excellent organizational skills, and a proactive approach to supporting office functions.<br><br>Responsibilities:<br>• Prepare and organize copy room materials for daily office needs.<br>• Set up conference rooms to ensure they are ready for meetings and events.<br>• Assist with hospitality tasks, including stocking supplies in conference rooms.<br>• Perform document scanning and ensure proper digital organization.<br>• Provide receptionist support by answering calls and greeting visitors.<br>• Cover the front desk during lunch breaks or other absences.<br>• Manage labeling tasks and ensure accuracy and timeliness.<br>• Support mailroom operations, including sorting and distributing mail.<br>• Maintain office supplies and restock as necessary.
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
