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3 results for Member Service Representative in Portland, OR

Salem, OR
onsite
Temporary
18 - 23 USD / Hourly
Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.Responsibilities will include:<ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol>
2026-04-10T00:00:00Z

Portland, OR
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication. Responsibilities:• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.• Process and manage customer orders, ensuring accuracy and timely delivery.• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.• Address and resolve customer concerns effectively, maintaining a high level of service.• Support both inbound and outbound call activities to assist customers and provide information as needed.• Maintain accurate records of customer interactions and order details in the system.• Assist with data entry tasks to ensure all customer information is up-to-date and complete.• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.
2026-04-13T00:00:00Z

Portland, OR
onsite
Temporary
20 - 23 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our client's team in Portland, Oregon. In this long-term contract role, you will play a key part in delivering exceptional service to patients, addressing their needs, and ensuring a seamless experience. This is a great opportunity to contribute to the healthcare sector while advancing your customer service expertise. Responsibilities:• Respond to inbound patient inquiries with professionalism and empathy, ensuring their concerns are addressed promptly.• Provide accurate information regarding medical terminology, procedures, and durable medical equipment (DME).• Collaborate with patients and healthcare providers to resolve issues and facilitate effective communication.• Utilize Epic EMR to document patient interactions and maintain accurate records.• Assist in scheduling appointments, verifying insurance details, and managing patient accounts.• Ensure compliance with healthcare regulations and maintain patient confidentiality at all times.• Troubleshoot and resolve concerns related to medical services or equipment with a focus on customer satisfaction.• Maintain a thorough understanding of products, services, and processes to deliver consistent and reliable support.
2026-04-16T00:00:00Z