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4 results for Customer Service Specialist in Plano, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-05-21T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work. Responsibilities: • Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time. • Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation. • Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current. • Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned. • Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action. • Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed. • Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management. • Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution. • Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment.
2026-05-18T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-05-21T00:00:00Z

Billing | Operations/Dispatch Specialist

Fort Worth, TX
onsite
Permanent / Full Time
60000 - 73000 USD / Yearly
Billing | Operations/Dispatch Specialist Billing | Operations/Dispatch Specialist – Fort Worth, TX 76119🚀 Ready to be the heartbeat of a fast-moving service team?We’re looking for a sharp, energetic Billing & Operations/Dispatch Specialist to join our tight-knit crew of 8-10 in Fort Worth. If you thrive in a busy, hands-on environment where every day is different and no task is too big or too small, this is your opportunity!What you’ll do:• Answer phones and dispatch technicians with speed and precision• Handle service invoicing, quotes, and QuickBooks like a pro• Maintain calendars, PM spreadsheets, filter/belt inventory, and service logs• Order supplies, uniforms, and keep the office running smoothly• File paperwork and support the entire field & sales teamWho we’re looking for:<ul><li>Strong billing/administrative background with QuickBooks experience</li><li>Previous work in Construction, HVAC, Electrical, or Manufacturing</li><li>Team player who jumps in wherever needed</li><li>Excellent communicator who enjoys working with customers, salespeople & techs</li></ul>Casual to business-casual vibe in a small, supportive office. If you’re organized, reliable, and ready to make a real impact every day, we want you!Location: Fort Worth, Texas 76119Send your resume today — let’s build something great together! Joe.Faradie at roberthalf com - this is the best way to apply. Connect with me on linkedin
2026-05-15T00:00:00Z