<p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
We are looking for an experienced Billing Specialist to join our team in Grand Prairie, Texas. This role is ideal for someone with strong attention to detail and over five years of experience in high-volume billing within the service industry, such as plumbing or electrical services. The successful candidate will excel at managing invoicing processes, resolving billing issues, and delivering exceptional customer service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Handle high-volume billing operations, ensuring all invoices are processed accurately and on time.<br>• Review service contracts and documentation to verify billing details and prevent errors.<br>• Collaborate with clients and internal teams to address and resolve billing discrepancies.<br>• Provide support for B2B collections as necessary, maintaining a detail-oriented approach.<br>• Maintain detailed and organized billing records to support compliance and audit requirements.<br>• Respond promptly and courteously to customer inquiries, ensuring high levels of satisfaction.<br>• Generate and present billing reports to track account statuses and identify potential issues.
We are looking for a dedicated Office Services Associate to join our team on a contract basis in Dallas, Texas. This role focuses on delivering essential back-office support, including reprographics, mail services, hospitality, and reception duties, while ensuring high-quality service in both physical and digital environments. The ideal candidate will thrive in a fast-paced setting and possess excellent customer service skills to maintain strong client relationships.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring timely and accurate completion of work.<br>• Follow established procedures for job intake, prioritization, and execution to meet client deadlines.<br>• Troubleshoot basic equipment issues and perform routine maintenance, including loading paper and toner supplies.<br>• Maintain detailed logs of completed tasks and ensure job tickets are properly documented.<br>• Conduct quality assurance checks on your own work and the work of others to uphold service standards.<br>• Communicate effectively with supervisors and clients to address and resolve deadline or job-related concerns.<br>• Adhere to company and client site policies while using equipment and supplies in a cost-effective manner.<br>• Lift and transport items weighing up to 50 pounds as required.<br>• Collaborate with team members and contribute to a positive and productive work environment.<br>• Provide support for hospitality, reception, and other service lines as needed.
<p>Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p><br></p>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
We are looking for a skilled Accounts Receivable Specialist to join our team on a contract basis in Dallas, Texas. In this role, you will oversee the complete accounts receivable cycle, support payroll processing, and ensure administrative accuracy in a fast-paced environment. The position requires proficiency with Sage 300, strong organizational abilities, and attention to detail.<br><br>Responsibilities:<br>• Manage all aspects of the accounts receivable cycle, including invoicing, payment posting, and account reconciliations.<br>• Generate and distribute accurate customer invoices promptly.<br>• Apply cash receipts, organizational payments, and credit card transactions using Sage 300.<br>• Monitor customer accounts, address overdue balances, and resolve billing discrepancies.<br>• Maintain precise customer records and prepare aging reports.<br>• Assist with month-end close activities and produce monthly accounts receivable reports.<br>• Support payroll processing by reviewing timesheets, employee records, and payroll data for accuracy.<br>• Handle payroll adjustments, deductions, garnishments, and respond to employee inquiries.<br>• Ensure compliance with payroll regulations and maintain payroll records according to company policies.<br>• Collaborate with internal teams to address billing issues and maintain system integrity in Sage 300.
<p>We are looking for a detail-oriented Estimating/Quoting Specialist to join our team in Grand Prairie, Texas. In this role, you will be responsible for preparing accurate quotes for customer inquiries while collaborating with various departments to ensure all necessary information is gathered efficiently. This position is ideal for someone with strong analytical skills and a commitment to delivering competitive and profitable pricing strategies.</p><p><br></p><p>Responsibilities:</p><p>• Review customer requests and specifications to create detailed and accurate cost estimates.</p><p>• Collaborate with sales, engineering, and procurement teams to collect information essential for quoting.</p><p>• Evaluate costs, lead times, and pricing strategies to produce competitive quotes.</p><p>• Maintain and update templates, databases, and customer files to ensure accurate records.</p><p>• Ensure all quotes align with company policies, customer expectations, and industry standards.</p><p>• Monitor and follow up on outstanding quotes to support sales team efforts.</p><p>• Identify and implement improvements in the quoting process to enhance efficiency and accuracy.</p>
A growing company in the Irving, TX area is looking for a dedicated Accounting Specialist to join their ranks on a contract to hire basis. As the Accounting Specialist, duties include:<br><br>AR Responsibilities <br><br>• Apply daily receipts to the A/R aging and reconcile differences. <br>• Review the customer AR balances and communicate with those with past due balances. • Initiate AR collection efforts to past due customers on a daily basis via phone, email or other appropriate means <br>• Monitor accounts on credit hold and release held orders, as needed. <br>• File freight and other claims and follow up on same. <br>• Process check payments received at the corporate office. <br>• Process credit card payments as needed. <br>• Manage the Accounts Receivable email and fax boxes (Outlook). • Provide re-print invoices and Proof of Delivery to customers as requested. <br>• Provide customer statements on a monthly & ad hoc basis. <br>• Process credit applications. <br>• Support the interim and annual audits for tasks relating to AR. <br>• Perform other duties as required <br>• Generate AR analysis/aging reports<br>• <br>AP Responsibilities <br><br>• Processing invoices matched to Purchase Orders <br>• Working with buyers and vendors on PO price or quantity discrepancies. <br>• Assisting with pre-paid account reconciliations. <br>• Reconcile vendor statements <br>• Process weekly cash disbursements, ensuring proper approvals has been provided. <br>• Assist with annual external audit request <br>• Timely, accurate and professional communication with vendors. <br>• Ensuring appropriate completion of W-9 forms for government compliance with 1099 requirements. <br>• Setting up and maintaining the vendor information within the NetSuite ERP system <br>• Assisting in implementing new procedures as directed by the Controller. <br>• Preparing reports for the Finance Team regarding status of the open A/P for cash management purposes. <br>• Processing accounts payable for a multi-state, multi-office business. <br>• Verifying accurate G/L coding on invoices with appropriate approvals. <br>• Processing checks and processing the positive pay file. <br>• Matching checks with invoices/remittance advices. <br>• Taking phone calls and answering questions regarding invoice payments. <br>• Receiving and organizing statements from vendors; checking vendor files for payment of invoices listed as outstanding and contacting departments/vendors regarding outstanding invoices.<br><br>Software: Oracle/NetSuite – is HIGHLY preferred. <br><br>See additional information:<br>Pay: $24/hr to start with an increase upon going permanent.<br>Hours: M-F, 8-5. In office. <br>Start date: ASAP<br><br>If interested, please reply with a copy of your resume. If not, please disregard all-together. Don’t miss out!
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
We are looking for a highly skilled Tax Manager to join our detail-oriented services team in Carrollton, Texas. This role is ideal for an experienced tax expert who thrives in a dynamic environment and is passionate about delivering exceptional client service. As a key leader in the firm, you will oversee tax compliance, planning, and team management while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Manage the preparation and review of tax returns for corporations, partnerships, nonprofits, and individuals, ensuring accuracy and compliance.<br>• Develop and implement effective tax planning strategies to help clients minimize liabilities and optimize their financial outcomes.<br>• Lead and mentor a team of tax experts, fostering growth and promoting a culture of continuous improvement.<br>• Stay updated on changes in tax laws and regulations, ensuring the firm and clients remain compliant with all requirements.<br>• Identify and address tax-related risks by establishing robust controls and review processes.<br>• Participate in business development efforts, including networking and relationship-building with potential clients and industry professionals.<br>• Provide guidance on entity formation and tax implications for new business ventures.<br>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax to streamline processes and improve efficiency.
We are looking for a detail-oriented Accounting Assistant to join our team in Dallas, Texas. This contract-to-permanent position involves managing financial tasks related to loan fundings, ensuring accuracy, and maintaining compliance with relevant regulations. The ideal candidate will have a strong background in accounting operations and excellent attention to detail.<br><br>Responsibilities:<br>• Review loan files to ensure all required documents have been received for each transaction.<br>• Verify submitted data against supporting documents to confirm accuracy.<br>• Perform fraud checks and other required processes for bank transactions.<br>• Obtain counter-signatures from designated officers for approvals.<br>• Ensure timely transmission of wire transfers as required.<br>• Provide support for collateral specialist functions when necessary.<br>• Maintain compliance with applicable laws, regulations, and company policies through proper documentation and training.<br>• Communicate effectively with customers to address inquiries and provide updates on loan fundings.<br>• Collaborate with team members to ensure smooth execution of daily accounting activities.
<p>We are looking for an experienced Tax Director to lead and manage our tax practice in Dallas, Texas. This pivotal role requires a blend of strategic leadership, technical expertise, and client relationship management to drive growth and deliver exceptional tax services. The ideal candidate will excel in mentoring teams, overseeing complex tax engagements, and ensuring compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Establish and execute strategic goals for the tax practice to enhance service quality, client satisfaction, and overall business growth.</p><p>• Cultivate strong relationships with clients, offering expert advice on complex tax issues and financial strategies tailored to their needs.</p><p>• Manage a diverse portfolio of tax engagements across multiple industries, ensuring timely and accurate delivery of value-added services.</p><p>• Provide mentorship and coaching to tax team members, fostering growth and a culture of excellence.</p><p>• Stay informed on evolving tax laws and regulations, serving as a technical leader and offering innovative solutions to complex challenges.</p><p>• Oversee budgets and resource allocation for tax engagements, optimizing team performance and ensuring projects meet deadlines.</p><p>• Prepare and present detailed tax reports and strategic recommendations to clients and firm leadership.</p><p>• Lead initiatives aimed at improving tax methodologies, tools, and practices while conducting training programs to enhance team capabilities.</p><p>• Ensure all tax engagements comply with federal, state, and local regulations.</p>
<p>We are seeking an <strong><u>Office Assistant in Hutchins, TX </u></strong>to help manage our small business operations. This role will be responsible for a variety of administrative and bookkeeping tasks, with a primary focus on using QuickBooks to process accounts payable and ensure timely payment of bills. Additional duties include managing email correspondence, preparing and sending customer quotes, and assisting with general office organization and support.</p><p> </p><p>Responsibilities:</p><ul><li>Process and track accounts payable using QuickBooks</li><li>Ensure all bills are paid on time</li><li>Prepare and send quotes to clients in a timely manner</li><li>Monitor and manage email communication</li><li>Perform general office duties and organization</li><li>Assist with any other administrative tasks as needed</li></ul>
<p>Robert Half is working with a law firm seeking a professional and customer-oriented Legal Receptionist to join their team. This position serves as the first point of contact for clients and visitors, delivering excellent service while supporting day-to-day operations within a legal office environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and assist clients, visitors, and staff in a courteous, professional manner</li><li>Answer and direct phone calls promptly, and manage general inquiries</li><li>Schedule meetings, manage calendars, and maintain conference room bookings</li><li>Handle incoming and outgoing correspondence, including mail, email, and courier packages</li><li>Maintain and organize client files and legal documents with a focus on confidentiality</li><li>Assist attorneys and paralegals with administrative tasks as needed</li><li>Monitor office supplies and coordinate with vendors for replenishment</li><li>Perform other duties to support office operations</li></ul>
<p>A personal injury law firm is seeking a dedicated Legal Receptionist to serve as the welcoming face of their practice. This pivotal role supports clients during challenging times and ensures the smooth functioning of our office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients with empathy and professionalism, both in person and over the phone</li><li>Manage busy multi-line phone systems, direct calls, and promptly handle sensitive client inquiries</li><li>Schedule appointments, maintain attorneys’ and paralegals’ calendars, and coordinate meetings</li><li>Assist with new client intakes and process legal documentation accurately</li><li>Maintain confidential client files in accordance with firm policies and legal regulations</li><li>Liaise with medical offices and other external partners as needed</li><li>Organize incoming and outgoing mail, packages, and correspondence</li><li>Support attorneys and staff with administrative duties as assigned</li></ul>
<p>Our client is seeking a <strong>Senior FP& A Analyst</strong> to lead financial planning and analysis across operations, partnering with top leadership and cross-functional teams to drive performance, innovation, and growth.</p><p> </p><p><strong>🌟 Why You’ll Love This Role:</strong></p><p>· <strong>Culture of Excellence:</strong> Join a tenured FP& A/Finance team with a wealth of expertise to learn from.</p><p>· <strong>Entrepreneurial Spirit:</strong> Collaborate on business transformation initiatives that use technology to improve processes and procedures.</p><p>· <strong>Your Voice Matters:</strong> Work closely with corporate leadership and see your ideas in action.</p><p>· <strong>Career Growth:</strong> Significant opportunities for learning, development, and leadership within the organization.</p><p>· <strong>Dynamic Work Environment:</strong> Fast-paced, varied days where you’ll tackle exciting challenges.</p><p>· <strong>Work-Life Balance:</strong> Prioritize productivity without losing sight of your well-being.</p><p> </p><p><strong>💼 Key Responsibilities</strong></p><p><em>Financial Planning & Analysis</em></p><p>· Lead development and execution of financial plans, budgets, and forecasts aligned with strategic goals</p><p>· Analyze financial results, identify trends, and deliver actionable insights to senior leadership</p><p>· Collaborate with other departments to optimize workforce planning and productivity</p><p>· Serve as a subject matter expert in financial systems and policy interpretation</p><p>· Advise senior FP& A and business leaders on risks, opportunities, and long-range planning</p><p> </p><p><em>Reporting & Data Tracking</em></p><p>· Oversee creation of performance dashboards and executive-level reports</p><p>· Prepare materials for executive reviews and strategic discussions</p><p>· Recommend action plans to improve business performance</p><p>· Drive continuous improvement in reporting processes and data governance</p><p> </p>
<p><strong>Job Description: Front Desk Coordinator</strong></p><p>As a Front Desk Coordinator, you will be the first point of contact for visitors and clients, delivering a positive and professional experience. Your primary responsibility is to welcome guests, handle incoming inquiries, and support the smooth operation of front office processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct phone calls and emails.</li><li>Manage appointment scheduling and maintain visitor logs.</li><li>Assist with administrative tasks, such as filing, data entry, and mail distribution.</li><li>Maintain a clean and organized reception area.</li><li>Support the coordination of meetings and events.</li><li>Handle sensitive information with confidentiality.</li><li>Liaise with internal departments to facilitate effective communication.</li></ul>
