<p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
<p>The Customer Service Representative is responsible for providing prompt, courteous, and knowledgeable support to customers, ensuring a positive experience and the resolution of issues or inquiries. This role serves as a primary contact for product, service, and account questions, and works closely with internal teams to deliver high-quality service. The ideal candidate demonstrates strong communication skills, a service mindset, and proficiency with standard office and customer relationship management (CRM) software.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries by phone, email, or chat with professionalism and empathy</li><li>Listen actively to customer concerns and resolve issues by providing accurate information, solutions, or escalating matters appropriately</li><li>Document customer interactions and outcomes in CRM systems, ensuring records are complete and up-to-date</li><li>Maintain current knowledge of products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and other customer requests efficiently and accurately</li><li>Collaborate with internal teams to resolve customer needs and follow up on outstanding issues</li><li>Identify opportunities to enhance customer satisfaction and gather feedback for continuous improvement</li><li>Uphold confidentiality and security standards when handling sensitive information</li><li>Support a positive team environment and participate in ongoing training and process improvement initiatives</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.<br>• Manage order processing, track shipments, and provide prompt updates to clients.<br>• Address customer concerns by offering personalized solutions and escalating complex issues as needed.<br>• Keep detailed and accurate records of customer interactions, transactions, and feedback.<br>• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.<br>• Collaborate with sales, logistics, and operations teams to ensure smooth order fulfillment and high levels of customer satisfaction.<br>• Monitor customer accounts proactively to identify potential challenges and provide timely support.
<p>We are looking for a detail-oriented<strong><u> Facilities Coordinator/Customer Support Specialist </u></strong>to join our team in <strong><u>Plano, Texas. </u></strong>This <strong><u>contract to hire </u></strong>position requires a proactive individual with strong organizational and communication skills who thrives in a hybrid work environment. The role involves supporting multiple sites, managing facility-related tasks, and ensuring seamless operations while maintaining high standards of customer service.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between internal teams, vendors, and service providers to ensure effective communication and coordination.</p><p>• Utilize the Computerized Maintenance Management System (CMMS) to create, track, and maintain work orders, inspections, and reports.</p><p>• Organize and oversee processes related to site closures, transaction sales, and site turnovers, including scheduling walkthroughs and coordinating requests.</p><p>• Monitor utility tracking, storm events, and ensure timely responses to facility-related needs.</p><p>• Provide intermediate-level support in Excel, Google Sheets, and other tools to manage data and reporting.</p><p>• Deliver exceptional customer service by resolving issues promptly and maintaining professionalism under various circumstances.</p><p>• Work collaboratively with team members to improve processes and client satisfaction.</p><p>• Assist in coordinating building services and ensuring minimal disruptions during operations.</p><p>• Support ad hoc tasks related to facilities management and corporate account needs.</p><p>• Ensure all tasks are completed with attention to detail and adherence to company standards.</p>
We are looking for a dedicated Cash Processing Specialist to join our Trust Operations Outsourcing group in Dallas, Texas. In this role, you will manage cash transactions and ensure the accurate handling of financial processes to support client trust operations. The ideal candidate is meticulous, organized, and thrives in a fast-paced environment, bringing experience in cash management and financial transactions.<br><br>Responsibilities:<br>• Process cash receipts and disbursements in alignment with client instructions and organizational standards.<br>• Execute automated cash management trades to support financial operations.<br>• Manage voided checks and handle stop payment requests efficiently.<br>• Review wire transaction returns and communicate updates to clients promptly.<br>• Facilitate effective communication with client service teams and address client inquiries as needed.<br>• Assist with mail collection, sorting, and distribution tasks.<br>• Perform additional responsibilities as assigned by management to ensure operational success.
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
Key Responsibilities:<br><br>Must have - 3+ years of professional services billing experience (Construction, Engineering or Architecture)<br><br>Billing & Invoice Management<br><br>Set up and maintain new projects within the financial system, ensuring client contracts, approved budgets, billing terms, rate tables, and insurance certificates are accurately entered and tracked.<br>Generate and distribute timely monthly invoices to clients, attaching all required backup documentation (e.g., Lien Waivers, supporting forms).<br>Upload invoices and supporting documents to client payment portals.<br>Respond to client inquiries regarding payment processes and provide necessary documentation, such as W9 forms.<br>Collections & Cash Application<br><br>Proactively monitor accounts receivable aging, following up on outstanding balances to ensure timely payments.<br>Provide accounts receivable reports and statements to Project Managers and clients as needed.<br>Partner with the collections team to keep client comments and AR statuses up to date.<br>Apply cash receipts and investigate unidentified payments, working with the accounting team to resolve variances.<br>Contractor & Project Support<br><br>Review contractor invoices for accuracy and inclusion with client billing.<br>Ensure contractors are paid promptly based on contract terms by following up with internal and external stakeholders.<br>Support timely timesheet submissions by coordinating with employees and managers.<br>Prepare ad hoc reports, project summaries, and AR statements to assist Project Managers with project oversight.<br>Qualifications<br><br>Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.<br>Minimum three years’ experience in billing, accounts receivable, or related accounting roles.<br>Prior experience in a professional services and/or multi-entity environment; knowledge of the architecture/engineering/construction sector is beneficial.<br>Strong proficiency in Microsoft Excel is required; experience with Deltek is a plus.<br>Solid understanding of standard contract billing terms — hourly, lump sum, and “not-to-exceed” arrangements.<br>Exceptional attention to detail, accuracy, and organizational skills.<br>Capable of working independently, taking initiative, and managing multiple priorities effectively.<br>Strong written and verbal communication skills with a client service orientation.<br>Demonstrated problem-solving ability to investigate and resolve billing or payment issues.
We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
<p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
Key Responsibilities<br>• Prepare, review, and issue client invoices for agency fees, project-based work, media placements, and production expenses.<br>• Ensure billing aligns with contracts, scopes of work, estimates, and agency rate cards.<br>• Coordinate with Account Managers and Media teams to verify billable hours, expenses, media costs and commissions.<br>• Reconcile billing discrepancies and resolve client billing inquiries promptly.<br>• Track work in progress (WIP) and ensure timely billing cycles.<br>• Manage billing schedules for monthly agency fees, project fees and ongoing campaigns.<br>• Maintain accurate records in accounting system.<br>• Assist with revenue recognition and month-end close activities.<br>• Support audits and provide documentation as needed.<br>• Ensure compliance with agency billing policies and client requirements.<br>Required Qualifications<br>• 2+ years of billing, accounting, or finance experience (agency or professional services preferred).<br>• Strong attention to detail and accuracy.<br>• Excel – intermediate level or higher, Word, Adobe and Teams.<br>• Strong organizational and time-management skills.<br>• Ability to manage multiple clients and deadlines simultaneously.<br>• Excellent written and verbal communication skills.<br>• Self-starter and team oriented.<br>Preferred Qualifications<br>• Experience in an advertising, marketing, media, or creative agency<br>• Proficiency with accounting and billing software, Advantage or Media Ocean a plus. <br>• Familiarity with media billing, pass-through costs, and third-party vendor invoicing.<br>• Understanding of retainers, time-and-materials billing, and project-based billing models.<br>Key Competencies<br>• Analytical thinking and problem-solving<br>• Collaboration across departments<br>• Client-focused mindset<br>• Confidentiality and professionalism
<p>Client in Whitesboro, TX seeking a contract-to-hire Payroll & HR Specialist to add to their team. The role of this position would include the following:</p><p><br></p><p><strong>Payroll</strong></p><ul><li>Responsible for the overall administration of weekly and bi-weekly processing of site payroll for 1,000 plus employees using current system to include review, analyze, and audit each payroll for accuracy to ensure compliance with laws and minimize exposure.</li><li>Responsible for providing payroll reports to accounting and performing reporting requirements as it pertains to Payroll compliance.</li><li>Review, Approve or Deny time off requests in accordance with the Collective Bargaining Agreement, the PTO policy, or any other time off polices.</li><li>Respond to employees questions or concerns regarding their paycheck resolving any discrepancies in a timely manner.</li><li>Maintain a positive working relationship with the Shared Services Payroll Team.</li><li>Attend and provide input, if needed, on any meetings relating to the administration of payroll to include meetings that the Shared Services Payroll Services conducts.</li><li>Maintains payroll records in accordance with retention requirements.</li><li>Stay updated on changes in payroll laws and regulations to ensure compliance.</li><li>Track and process deductions a garnishments.</li><li>Maintain a process narrative/ work instruction for payroll processing.</li><li>Provides wage information to workers compensation as requested.</li><li>Performs and provides payroll information to auditors as requested.</li><li>Identifies and recommends process improvements and streamlining.</li><li>Perform other duties as assigned.</li></ul><p><strong>HR Generalist:</strong></p><ul><li>Administers various human resources plans and procedures for all; assists in development and implementation of personnel policies and procedures.</li><li>Assist HR Business Partners with various administrative and HR generalist tasks, including employee record management and policy implementation</li><li>Build relationships with employees through daily interactions on the production floor, fostering open communication and a positive work environment</li><li>Identify and escalate potential employee relations issues to HR Business Partners as needed.</li><li>Serve as a point of contact for employee questions, directing them to the appropriate HR resources</li></ul>
<p>Join this Ft Worth In-House position, and you will never have to look for a job again! Ideal candidate will have at least 5 years of experience in an administrative or project support role. Experience with Construction related contracts and projects will be a plus!</p><p><br></p><p>• Provide general administrative support to the Operations project team.</p><p>• Maintain accurate and organized project records in both digital and hard copy formats.</p><p>• Assist with the management of the entire lifecycle of construction contracts, from drafting, negotiating, and reviewing to executing, monitoring, and closing contracts.</p><p>• Maintain insurance certificates for all projects and verify compliance with customer insurance requirements. </p><p>• Obtain and track Payment and Performance Bonds where required.</p><p>• Liaise with internal departments (estimating, accounting, sales) to ensure timely delivery of operational needs.</p><p>• Support compliance with contractual and regulatory documentation requirements.</p><p>• Help draft, manage, and log change orders, ensuring alignment with budget and project scope.</p><p>• Coordinate the compilation and submission of project closeout documentation.</p><p>• Assist in tracking project progress and generating weekly status report.</p><p>• Manage Subcontractor compliance, including blanket agreements, insurance certificates, registration in OCIP/CCIP programs, registration for safety and badging requirements, and project closeout requirements.</p><p>Small steps make big things happen. Email your resume directly to:</p><p>rosemarie.jones< at >roberthalf.< com ></p>
<p>Digital Marketing Specialist</p><p>Location: Dallas, TX (On-site, 5 days/week)</p><p>Salary Range: $80,000–$85,000</p><p>Employment Type: Full-time</p><p><br></p><p>About the Role</p><p>We are seeking a Growth Marketing Specialist to lead advertising strategy and execution across multiple business units for our client. This role is ideal for a data-driven marketer who thrives in a fast-paced, collaborative environment and is passionate about driving measurable growth.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead Generation: Develop and execute marketing strategies to generate qualified leads for three distinct business units: commercial, residential, and specialty services.</li><li>Advertising Management: Own and manage advertising budgets ($150K–$250K annually) across digital and traditional channels.</li><li>Digital Marketing: Plan and optimize campaigns on Google Ads, Meta Ads, and LinkedIn Ads.</li><li>Monitor performance and adjust strategies for maximum ROI.</li><li>Traditional Marketing: Coordinate direct mail campaigns and print advertising.</li><li>Analytics & Reporting: Track, analyze, and report on campaign performance using Google tools and other analytics platforms.</li><li>Collaboration: Partner with sales teams to ensure lead quality and CRM optimization.</li><li>Work closely with internal marketing team on content, creative, and brand awareness initiatives.</li><li>Liaise with external SEO vendor for organic growth strategies.</li><li>CRM Management: Utilize and improve existing CRM systems (industry-specific software and Pipedrive).</li></ul>
<p>A high level Plaintiff Personal Injury Paralegal is urgently needed for a high level Personal Injury Law Firm in the Uptown Dallas area. Here are some of the duties you get to do everyday:</p><p><br></p><p>• Support attorneys in all phases of personal injury matters, including pre-litigation, litigation, and trial</p><p>• Manage a varied caseload with minimal supervision</p><p>• Conduct detailed client intake and maintain consistent client communication throughout the life of the case</p><p>• Draft, review, and prepare legal documents including correspondence, pleadings, discovery responses, motions, subpoenas, and settlement demand packages</p><p>• Request, review, organize, and summarize medical records, medical bills, wage records, police reports, and expert materials</p><p>• Prepare and submit settlement demands and assist with negotiation support</p><p>• Track and manage all case deadlines, including statutes of limitation, discovery deadlines, and court-imposed timelines</p><p>• File documents with courts and administrative agencies (electronic and/or in person)</p><p>• Coordinate depositions, mediations, hearings, independent medical examinations, and client appointments</p><p>• Communicate professionally with insurance adjusters, medical providers, experts, court staff, and opposing counsel</p><p>• Assist with trial preparation, including trial notebooks, exhibits, witness lists, subpoenas, and courtroom logistics</p><p>• Ensure strict compliance with confidentiality, ethical rules, and firm procedures</p><p>You are important and impressive, the exact kind of person this law firm is looking for. Email your resume directly to:</p><p>rosemarie.jones< at >roberthalf.< com ></p>
<p>Robert Half is seeking an Accounts Receivable Clerk in one of our banking client's dynamic Cash Department. This role is for a candidate with strong analytical skills who is ready to support critical financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage cash accounting activities, including refunding, reversals, and stop payments</li><li>Run escrow analysis and support the closing team to ensure accurate tax calculations</li><li>Maintain and reconcile A/R records, working collaboratively with banking partners</li><li>Multi-task effectively in a fast-paced environment</li><li>Communicate clearly across departments and with external parties</li></ul>
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
We are looking for a dedicated AR/Billing Specialist to join our team in Dallas, Texas. In this role, you will be responsible for managing client billing processes, ensuring accuracy, and maintaining compliance with contracts and agency standards. This position requires close collaboration across departments, including brand leadership, media, and finance, to deliver seamless billing operations.<br><br>Responsibilities:<br>• Prepare and review invoices for agency fees, media purchases, production costs, and project-based work.<br>• Verify billing details against client contracts, approved estimates, scopes of work, and rate cards.<br>• Collaborate with account management and media teams to confirm billable hours, expenses, media costs, and commission structures.<br>• Address client billing inquiries and resolve discrepancies in a timely manner.<br>• Monitor work-in-progress and ensure adherence to scheduled billing cycles.<br>• Execute billing processes for recurring fees, project-based charges, and active campaigns.<br>• Maintain accurate records and documentation within the accounting system.<br>• Assist in month-end closing activities and support revenue recognition procedures.<br>• Participate in audit preparation by providing necessary billing documentation.<br>• Ensure compliance with both internal policies and client-specific billing requirements.
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This contract-to-permanent position is ideal for professionals who excel in managing account portfolios, resolving past due balances, and maintaining strong customer relationships. If you have a passion for problem-solving and a proactive approach to collections, we encourage you to apply.<br><br>Responsibilities:<br>• Communicate with customers to address and resolve overdue accounts through negotiation and payment arrangements.<br>• Perform skip tracing to locate customers and ensure timely recovery of overdue balances.<br>• Prepare and maintain detailed collection correspondence, ensuring accurate documentation of account status.<br>• Facilitate work-out arrangements to assist customers in resolving their financial obligations.<br>• Generate monthly reports on delinquency status and portfolio performance.<br>• Support billing collection processes and manage write-offs as necessary.<br>• Utilize tools such as Salesforce, Excel, and Word to streamline collection tasks.<br>• Collaborate with team members to enhance collection strategies and improve recovery rates.<br>• Ensure compliance with commercial lending and leasing protocols in all collection activities.
<p>The Front Desk Coordinator acts as the welcoming face of our office, providing exceptional customer service while managing the day-to-day operations of the reception area. This professional is responsible for greeting visitors, handling incoming calls, and supporting administrative functions to ensure a smooth and efficient front office experience. The ideal candidate is organized, personable, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors promptly and professionally, directing them to the appropriate team member or department</li><li>Answer, route, and manage a high volume of incoming calls</li><li>Maintain the appearance and cleanliness of the reception area and conference rooms</li><li>Coordinate meeting schedules, conference room bookings, and facilitate guest sign-in procedures</li><li>Receive, sort, and distribute mail, packages, and deliveries</li><li>Assist with data entry, filing, and other administrative tasks as assigned</li><li>Manage calendars and support scheduling for team members as needed</li><li>Uphold security standards and ensure guest confidentiality</li><li>Support special projects and office events as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Accounts Receivable Specialist to join our team in Gainesville, Texas. This long-term contract position offers an opportunity to work closely within the aerospace industry, contributing to the financial health and operations of the organization. The role requires strong analytical skills and the ability to manage complex financial data efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analysis and research on outstanding debts, ensuring accurate tracking and resolution of millions in receivables.</p><p>• Investigate and reconcile large amounts of unallocated credits, providing detailed reporting and recommendations.</p><p>• Manage commercial collections processes, engaging with clients to resolve payment issues and ensure timely account settlements.</p><p>• Process cash applications accurately and efficiently, maintaining compliance with company policies.</p><p>• Oversee billing functions, ensuring invoices are issued correctly and payments are received promptly.</p><p>• Maintain accurate records of cash activity and transactions to support financial reporting.</p><p>• Collaborate with internal teams to address discrepancies and streamline accounts receivable operations.</p><p>• Provide detailed financial analysis and reporting to support decision-making and improve operational efficiency.</p><p>• Ensure compliance with financial regulations and company standards in all accounts receivable activities.</p>
<p><strong>Website QA (Front End)</strong></p><p><strong>Location:</strong> Dallas, TX 75204 (Hybrid Schedule)</p><p><strong>Duration:</strong> Adhoc project work through 2026</p><p><br></p><p>We are seeking a <strong>Website QA Specialist</strong> to support our client with project-based quality assurance for custom WordPress websites. This role will follow a hybrid schedule in Dallas, TX, and will involve reviewing websites across <strong>Desktop, Tablet, and Mobile</strong> to ensure flawless functionality and an exceptional user experience. The ideal candidate will have a sharp eye for detail and a strong understanding of front-end usability, design consistency, and cross-device performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform comprehensive QA reviews of websites prior to launch, ensuring accuracy, functionality, and visual consistency across devices.</li><li>Validate front-end elements, including navigation, layout, responsiveness, and interactive components.</li><li>Collaborate with project managers and developers to identify and resolve issues before deployment.</li><li>Document findings and provide actionable feedback to ensure a polished final product.</li></ul>
<p>The Receptionist serves as the first point of contact for visitors, clients, and staff, representing our company with professionalism and courtesy. This position is responsible for greeting guests, managing incoming calls, handling basic administrative tasks, and maintaining an organized and welcoming front office environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, directing them to the appropriate personnel or meeting rooms</li><li>Answer, screen, and route incoming calls promptly and professionally</li><li>Respond to general inquiries via phone, email, or in-person</li><li>Receive and distribute mail, packages, and deliveries</li><li>Maintain the reception area’s appearance and ensure it is tidy and welcoming</li><li>Schedule appointments, meetings, and maintain conference room calendars</li><li>Assist with administrative support tasks, such as data entry, filing, and copying documents</li><li>Handle sensitive information with confidentiality and discretion</li><li>Support other departments with special projects or tasks as needed</li></ul>
We are looking for a highly skilled Tax Manager to join our detail-oriented services team in Carrollton, Texas. This role is ideal for an experienced tax expert who thrives in a dynamic environment and is passionate about delivering exceptional client service. As a key leader in the firm, you will oversee tax compliance, planning, and team management while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Manage the preparation and review of tax returns for corporations, partnerships, nonprofits, and individuals, ensuring accuracy and compliance.<br>• Develop and implement effective tax planning strategies to help clients minimize liabilities and optimize their financial outcomes.<br>• Lead and mentor a team of tax experts, fostering growth and promoting a culture of continuous improvement.<br>• Stay updated on changes in tax laws and regulations, ensuring the firm and clients remain compliant with all requirements.<br>• Identify and address tax-related risks by establishing robust controls and review processes.<br>• Participate in business development efforts, including networking and relationship-building with potential clients and industry professionals.<br>• Provide guidance on entity formation and tax implications for new business ventures.<br>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax to streamline processes and improve efficiency.
<p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $30-40 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong> </p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
We are looking for a detail-oriented Accounting Assistant to join our team in Dallas, Texas. This contract-to-permanent position involves managing financial tasks related to loan fundings, ensuring accuracy, and maintaining compliance with relevant regulations. The ideal candidate will have a strong background in accounting operations and excellent attention to detail.<br><br>Responsibilities:<br>• Review loan files to ensure all required documents have been received for each transaction.<br>• Verify submitted data against supporting documents to confirm accuracy.<br>• Perform fraud checks and other required processes for bank transactions.<br>• Obtain counter-signatures from designated officers for approvals.<br>• Ensure timely transmission of wire transfers as required.<br>• Provide support for collateral specialist functions when necessary.<br>• Maintain compliance with applicable laws, regulations, and company policies through proper documentation and training.<br>• Communicate effectively with customers to address inquiries and provide updates on loan fundings.<br>• Collaborate with team members to ensure smooth execution of daily accounting activities.
