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6 results for Medical Customer Service Representative in Pittsburgh, PA
- Pittsburgh, PA
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
- 2026-10-29T00:00:00Z
- Pittsburgh, PA
- onsite
- Temporary / Contract
- 16 - 18 USD / Hourly
- <p>We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting, splitting time between offices in Warrendale, PA and Butler, PA. This contract to hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in activities, and administrative coordination. The role requires strong communication, attention to detail, and the ability to keep the front office organized in a fast-paced medical environment. Monday - Friday 7:15am - 3:30pm, pay range $16- $18/hr.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Welcome patients and visitors warmly, provide front-desk assistance, and help maintain an efficient and organized reception area.</p><p><br></p><p>• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.</p><p><br></p><p>• Manage patient check-in processes by collecting required information, verifying details, and preparing records for upcoming appointments.</p><p><br></p><p>• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.</p><p><br></p><p>• Perform day-to-day administrative support tasks such as filing, data entry, and maintaining accurate front-office documentation.</p><p><br></p><p>• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.</p><p><br></p><p>• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed</p>
- 2026-11-13T00:00:00Z
- Pittsburgh, PA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
- 2026-10-30T00:00:00Z
- Canonsburg, PA
- onsite
- Permanent / Full Time
- 65000 - 80000 USD / Yearly
- <p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Greensburg, PA
- onsite
- Temporary / Contract
- 18 - 18.12 USD / Hourly
- <p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>
- 2026-11-13T00:00:00Z
- Pittsburgh, PA
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- <p>Responsibilities</p><ul><li>Enter and review patient demographic information.</li><li>Communicate with facility and family representatives to obtain demographic information and validate appropriate billing charges.</li><li>Complete assigned daily billing tasks.</li><li>Review and process Medicaid pending claims.</li><li>Perform daily and comprehensive census reconciliations to ensure data accuracy.</li><li>Conduct hospice reconciliations to maintain accurate records.</li><li>Process third-party insurance claims.</li><li>Complete rebills and credits as needed.</li><li>Generate month-end and interim reports.</li><li>Review pre-billing reports for accuracy.</li><li>Review invoices and initiate claim corrections when necessary.</li><li>Assist with prior authorizations and non-formulary documentation processes.</li><li>Route and triage documents to appropriate work queues.</li><li>Handle inbound and outbound customer phone calls.</li><li>Assist with third-party payer audit preparation.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z