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2 results for Erpcrm Architect in Pittsburgh, PA
- Pittsburgh, PA
- remote
- Temporary / Contract
- - USD / Hourly
- We are looking for a Systems Engineer to support and enhance the employee technology environment for a banking organization in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for a hands-on specialist who can manage identity and access platforms, connect core business applications, and keep critical systems operating reliably. The role works closely with IT Engineering, Information Security, and application stakeholders to deliver secure access, strong lifecycle management, and dependable operational support.<br><br>Responsibilities:<br>• Administer and optimize the Okta environment, including identity lifecycle workflows, application access setup, and policy enforcement.<br>• Configure and maintain integrations across tools such as Google Workspace, Slack, Notion, Jira, GitHub, Active Directory, and Azure Active Directory.<br>• Partner with security and application teams to implement identity governance controls and privileged access practices that align with organizational standards.<br>• Test and verify end-to-end authentication, user provisioning, permissions, and employee onboarding and offboarding processes to ensure accuracy and reliability.<br>• Translate technical and business needs into actionable implementation plans, coordinate dependencies, and complete assigned work within expected timelines.<br>• Investigate issues spanning connected platforms, identify root causes, and drive incidents through to resolution.<br>• Support the ongoing health of the environment by managing configuration updates, monitoring integrations, and maintaining appropriate access controls after deployment.<br>• Create and update technical documentation, operational procedures, and runbooks covering troubleshooting, routine administration, and user lifecycle activities.<br>• Prepare transition materials and conduct knowledge transfer sessions for support and engineering teams, including clear ownership and escalation guidance.
- 2026-11-04T16:18:40Z
- Pittsburgh, PA
- onsite
- Permanent / Full Time
- 110000.00 - 125000.00 USD / Yearly
- We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
- 2026-10-20T15:48:44Z