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2 results for Medical Biller in Phoenix, AZ

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-23T00:00:00Z

Health Information Management (HIM) Clerk

Phoenix, AZ
onsite
Temporary / Contract
18 - 21 USD / Hourly
Position SummaryWe are seeking a detail-oriented and organized Health Information Management (Medical Records) Clerk to join our Healthcare team. In this role, you will maintain the accuracy, security, and confidentiality of patient medical records while supporting healthcare providers with timely access to health information. The ideal candidate has strong administrative skills, knowledge of electronic health records (EHR), and a commitment to HIPAA compliance and exceptional customer service. Essential Responsibilities<ul><li>Maintain, organize, and manage patient medical records in both electronic and paper formats.</li><li>Retrieve, scan, index, and file medical documentation into the Electronic Health Record (EHR) system.</li><li>Process requests for medical records while ensuring compliance with HIPAA and organizational privacy policies.</li><li>Verify patient information for accuracy and completeness before filing or releasing records.</li><li>Prepare, sort, and digitize incoming medical documentation.</li><li>Respond to internal and external requests for patient information in accordance with applicable regulations.</li><li>Assist physicians, nurses, and other healthcare staff with locating patient records.</li><li>Monitor record deficiencies and communicate with providers regarding incomplete documentation.</li><li>Perform quality assurance audits to ensure accurate record maintenance.</li><li>Maintain confidentiality of Protected Health Information (PHI) at all times.</li><li>Process incoming faxes, referrals, and other healthcare documentation.</li></ul>
2026-07-13T00:00:00Z