<p>The Senior Systems Administrator is responsible for the oversight, configuration, and daily operation of mission-critical IT systems. This role requires a deep understanding of complex enterprise systems, including servers, data storage, virtualization, cloud technologies, and related infrastructure. The incumbent will assign and review the daily work of technical staff, ensure optimal system performance, administer service level agreements, and participate in the full lifecycle of system administration, project management, and vendor management. This position is essential to supporting reliable, secure business technology operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assign and oversee daily tasks for systems administration staff, providing mentorship and technical leadership.</li><li>Install, configure, maintain, and troubleshoot operating system workstations (Windows and Linux), servers (Microsoft 2016/2019/2022), storage area networks (SAN), and data storage devices to support business processing requirements.</li><li>Administer on-premises and cloud-based Microsoft Exchange environments, manage mailboxes, shared mailboxes, distribution lists, and permissions.</li><li>Manage and automate Active Directory, Group Policy Objects, DNS, DHCP, and user/computer provisioning; leverage scripting (e.g., PowerShell) for task automation.</li><li>Oversee VMware vCenter / vSphere environments, including provisioning new virtual machines, managing server resources, and supporting patch and update activities.</li><li>Configure and manage print servers, server backups, and disaster recovery solutions; monitor and remediate hardware issues across supported server platforms.</li><li>Develop and enforce service level agreements, monitor system performance, and proactively tune systems for high availability and reliability.</li><li>Lead or participate in IT projects from design through implementation, ensuring compliance with best practices and business objectives.</li><li>Administer vendor contracts related to infrastructure systems and liaise with external providers for escalation and support matters.</li><li>Provide tier III escalation support for incidents and requests across supported systems, maintaining detailed documentation and change management protocols.</li><li>Ensure security policies and practices are applied across all administered systems, including patching, vulnerability assessment, and compliance monitoring.</li></ul><p><br></p>
<p>Robert Half Management Resources is looking for a Functional Business Analyst to support one of our clients on an interim basis. This position is ideal for a hands-on, detail-oriented individual who can bridge accounting operations, transactional data analysis, and business systems support in a fast-paced environment. The role focuses on improving reconciliation processes, translating business needs into functional solutions, and partnering across finance, payments, and technology teams to strengthen accuracy and control.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Partner with accounting, payments, retail systems, and IT teams to define business needs and convert them into clear functional specifications and process improvements.</p><p>• Lead data mapping and transformation activities for system enhancements, acquisitions, and platform-related initiatives affecting financial and transactional workflows.</p><p>• Build and refine complex queries using SQL and Microsoft Access to extract, validate, and analyze large volumes of transactional and reconciliation data.</p><p>• Assess end-to-end transaction flows across retail, vendor, and accounts receivable processes to identify gaps, improve consistency, and reinforce internal controls.</p><p>• Support the administration and functional maintenance of reconciliation applications, including configuration, mapping updates, and issue resolution.</p><p>• Develop business requirement documentation and related process artifacts to guide technical teams and ensure solutions align with operational accounting objectives.</p><p>• Investigate reconciliation exceptions across cash, credit card, and other payment activity, and recommend corrective actions to improve financial accuracy.</p><p>• Coordinate with stakeholders to standardize reporting and reconciliation practices across high-volume business operations.</p>
<p>The Business Analyst plays a pivotal role in driving digital transformation initiatives by deeply analyzing organizational challenges and identifying process inefficiencies. This position goes beyond traditional requirements gathering, often taking on product owner-like responsibilities such as defining features and prioritizing development efforts. The Business Analyst works collaboratively across teams to ensure strategic alignment with business objectives, promote agility, and help tech leaders achieve continuous improvement.</p><p>Key Responsibilities:</p><ul><li>Analyze business processes and organizational challenges to identify opportunities for improvement and efficiency.</li><li>Engage stakeholders to elicit, document, and validate project requirements, ensuring alignment with business goals.</li><li>Develop and maintain detailed project documentation, including business requirements, workflows, and use cases.</li><li>Collaborate with cross-functional teams (including PMOs and project managers) to drive successful digital transformation projects—from cloud migration to AI integration.</li><li>Prioritize features and development efforts in product owner-like capacities, promoting innovation and strategic value.</li><li>Utilize data analysis and reporting to measure project success, ROI, and support informed decision-making.</li><li>Promote agile project management practices (Scrum, Kanban, SAFe®) and iterative delivery, fostering a culture of continuous improvement.</li><li>Liaise between technical and non-technical teams to ensure business requirements are clearly understood and implemented.</li><li>Prepare and facilitate workshops or meetings to support project objectives and stakeholder engagement.</li></ul><p><br></p>