We are looking for a Systems Administrator to support and maintain core enterprise infrastructure in Phoenix, Arizona. This role focuses on keeping server and desktop environments stable, secure, and efficient while providing dependable technical support across the organization. The ideal candidate brings strong experience with Microsoft-based systems, directory services, endpoint platforms, and virtualization or remote access technologies.<br><br>Responsibilities:<br>• Administer and maintain Active Directory services, including user accounts, group policies, access controls, and directory health.<br>• Support Microsoft Windows Server environments by monitoring performance, applying updates, and resolving system issues to ensure reliable operations.<br>• Manage Windows 10 endpoints across the organization, including configuration, troubleshooting, software deployment, and ongoing maintenance.<br>• Provide technical support for Dell hardware platforms by diagnosing equipment problems, coordinating repairs, and helping optimize device performance.<br>• Oversee Citrix environments to maintain secure remote access, consistent application delivery, and a dependable user experience.<br>• Investigate infrastructure incidents, identify root causes, and implement corrective actions to minimize disruption and prevent repeat issues.<br>• Maintain system security through patch management, account administration, and adherence to established operational standards.<br>• Document configurations, support procedures, and environment changes to improve continuity and streamline future troubleshooting.
<p>Robert Half is seeking a highly skilled <strong>Systems Engineer</strong> for an upcoming client engagement in the Phoenix area. This role is responsible for designing, implementing, supporting, and optimizing enterprise infrastructure environments across on-premises and cloud platforms. The ideal candidate will have strong experience with Windows Server administration, virtualization technologies, cloud infrastructure, networking, security, and enterprise systems management.</p><p>This position requires a proactive technical professional who can collaborate with IT teams, business stakeholders, and leadership to ensure high availability, performance, and security across the organization's infrastructure.</p><p>Key Responsibilities</p><ul><li>Design, implement, and maintain enterprise server, storage, and infrastructure solutions.</li><li>Administer and support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related services.</li><li>Manage virtualization platforms including VMware vSphere and/or Microsoft Hyper-V.</li><li>Support cloud infrastructure initiatives within Microsoft Azure and/or AWS environments.</li><li>Monitor system performance, availability, and capacity planning to ensure optimal operation.</li><li>Perform system upgrades, patch management, and infrastructure lifecycle management.</li><li>Develop and maintain disaster recovery, backup, and business continuity solutions.</li><li>Troubleshoot complex infrastructure, server, storage, network, and application issues.</li><li>Collaborate with cybersecurity teams to implement security best practices and maintain compliance requirements.</li><li>Configure and support identity and access management solutions, including Microsoft Entra ID (Azure AD).</li><li>Create and maintain technical documentation, architecture diagrams, and operational procedures.</li><li>Participate in infrastructure projects, migrations, cloud transformations, and system modernization initiatives.</li><li>Provide Tier III escalation support and technical leadership for infrastructure-related incidents.</li></ul><p><br></p>
<p>We are looking for a Senior IT Business Analyst (Process Reengineering Focus) to support government-focused initiatives in Surprise, Arizona. This contract opportunity with potential for a long-term role is ideal for someone who can translate operational needs into practical solutions while partnering with stakeholders in a structured, service-driven environment. The role combines business analysis, documentation, and cross-functional collaboration to improve processes, strengthen customer service operations, and support project delivery within Agile teams.</p><p><br></p><p>Responsibilities:</p><p>• Gather, analyze, and clarify business needs by working closely with stakeholders, operational teams, and project partners.</p><p>• Evaluate current workflows and identify process gaps, documenting findings and recommending practical improvements.</p><p>• Review business and operational documents for accuracy, completeness, and alignment with project objectives and compliance expectations.</p><p>• Partner with call center and customer service teams to understand service challenges, define requirements, and support enhanced user experiences.</p><p>• Create and maintain business requirements, process maps, user stories, and other project documentation needed for successful delivery.</p><p>• Contribute to Agile Scrum activities by supporting backlog refinement, sprint planning, and ongoing communication between business and technical teams.</p><p>• Track action items, decisions, and requirement changes to help maintain project clarity and stakeholder alignment.</p><p>• Assist with validating solutions through testing support, feedback gathering, and confirmation that business needs have been addressed.Senior IT Business Analyst (Process Reengineering Focus)</p>