16 results for Desktop Support in Phoenix, AZ

Help Desk Analyst I

Mesa, AZ
onsite
Temporary
26.60 - 30.80 USD / Hourly
We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively. Responsibilities: • Provide first-level technical support to end-users, addressing hardware and software issues promptly. • Utilize Active Directory to manage user accounts and access permissions. • Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems. • Respond to and resolve service desk tickets efficiently, ensuring timely resolution. • Assist users with basic troubleshooting for system errors and application problems. • Document and track all support interactions and solutions accurately. • Collaborate with team members to escalate complex issues to higher support levels as needed. • Maintain a high level of customer service and professionalism during all interactions. • Identify recurring issues and suggest improvements to minimize future disruptions.
2026-02-09T18:33:39Z

Systems Engineer

Sacaton, AZ
remote
Temporary
66.50 - 77.00 USD / Hourly
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations. Responsibilities: • Manage and maintain Active Directory environments, ensuring optimal performance and security. • Administer and configure Microsoft Windows Server to support organizational needs. • Oversee Azure Active Directory operations, including identity management and access controls. • Implement and support Citrix technologies to enhance system functionality and user experience. • Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication. • Collaborate with IT teams to design and deploy system upgrades and new solutions. • Monitor system performance and address any issues to minimize downtime. • Develop and enforce security protocols to protect systems and data. • Provide technical support and guidance to users to resolve IT-related challenges. • Document system configurations and processes for future reference and compliance.
2026-02-10T16:18:39Z

Systems Administrator

Mesa, AZ
onsite
Permanent
120000.00 - 160000.00 USD / Yearly
What You’ll Do: • Maintain and troubleshoot physical endpoints across factories, remote offices, and embedded machining equipment. • Manage Windows Server fundamentals including Active Directory, Group Policy, and DNS. • Administer and deploy systems across Debian, Windows, and MacOS environments. • Configure and administer cloud and on-prem virtualization (QEMU/KVM, Kubernetes, EC2). • Support and administer on-premises servers (HPE/Dell). • Maintain and administer networking equipment (PANOS, JUNOS, AWS TGW). • Manage RAID, data backup, and duplication processes. • Deploy and support Data Loss Prevention technologies. • Support both on-premises and cloud databases (MSSQL, Postgres). • Collaborate with Cybersecurity on security requirements, documentation, and training. • Document network configurations, procedures, and maintain device inventory across factories. • Analyze performance and resolve bottlenecks and QoS issues. • Provide Tier 3 technical support and work with vendors on complex issues.
2026-02-26T18:18:43Z

Customer Service-Worksite Representative

Phoenix, AZ
remote
Temporary
20.00 - 20.00 USD / Hourly
Position: Customer Service - Worksite Representative (Contract-to-Hire)Location: 2155 W Pinnacle Peak Road #100, Phoenix, AZ 85027Type: Onsite Training → Hybrid (3 days onsite / 2 days remote once proficient)Training Schedule: 7–8 weeks, 40 hours per week, 100% onsiteHours: Must be able to work any shift between 7:30 AM – 6:00 PM CTInterview Process: Potential 2 rounds (initial virtual, second onsite)Opportunity Type: Temp‑to‑PermTentative Hourly Rate: $20 per hour Position OverviewThe Worksite Representative serves as the first point of contact for policyholders, addressing inquiries with professionalism, empathy, and a strong customer‑focused approach. In this role, you will handle inbound calls, assist with claim intake, provide policy information, and support customers with troubleshooting self‑service tools. This position requires strong communication skills, attention to detail, and the ability to work in a fast‑paced, metrics-driven environment. Key ResponsibilitiesCustomer Support & Call Handling<ul><li>Answer incoming calls and assist policyholders with insurance product information.</li><li>Respond to client questions regarding policy status, claims, billing, or service-related issues.</li><li>Perform claim intake and document information accurately according to departmental guidelines.</li><li>Help customers troubleshoot basic technical issues related to online or self‑service tools.</li><li>Transfer calls to appropriate sales teams when needed to support APV revenue growth.</li></ul>Service Quality & Compliance<ul><li>Consistently meet or exceed departmental KPIs including quality, handle time, after‑call work, and overall performance metrics.</li><li>Follow established guidelines, policies, and procedures to ensure accuracy and compliance.</li></ul>Team Collaboration & Process Support<ul><li>Support organizational improvements by providing feedback to leadership.</li><li>Participate in a high‑energy team environment and uphold the company’s core values including empathy, ownership, and problem‑solving.</li></ul>Flexibility & Additional Duties<ul><li>Expected to work any shift that falls within the 7:30 AM – 6:00 PM CT operating window.</li><li>Willingly take on additional responsibilities as assigned.</li></ul>
2026-02-24T22:24:04Z

Principal Analyst I - Customer Identity Access Management

Phoenix, AZ
onsite
Temporary
95.00 - 110.00 USD / Hourly
The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.<ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul>
2026-02-26T18:18:43Z

Medical Billing Specialist

Phoenix, AZ
onsite
Contract / Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a dedicated Medical Billing Specialist to join our team in Phoenix, Arizona. This position requires experience with EZClaim and involves managing specialized billing processes for Medicaid within a homecare setting. This is a Contract position, offering the opportunity for a long-term career with our organization. Responsibilities:• Process and manage Medicaid billing for a targeted segment of codes within the homecare industry.• Utilize EZClaim software to track client services and export data for invoice generation.• Consolidate invoices from multiple service providers into a unified billing structure for accuracy.• Identify and resolve discrepancies in QuickBooks, ensuring financial records align with actual sales.• Maintain subsidiary ledgers and ensure proper flow of information between EZClaim and QuickBooks.• Generate and analyze financial reports using QuickBooks Desktop Enterprise.• Collaborate with remote team members to address billing and reporting challenges.• Improve efficiency and accuracy in financial processes related to client services.• Ensure compliance with billing regulations and financial reporting standards.• Assist in troubleshooting software issues and optimizing system performance.
2026-02-12T17:53:44Z

I, Vendor Relations Clerk

Phoenix, AZ
remote
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a Vendor Relations Clerk I to join our team in Phoenix, Arizona. In this role, you will play a vital part in coordinating vendor activities, ensuring smooth operations, and maintaining accurate records. This is a long-term contract position with a hybrid schedule, combining remote work on Wednesdays and Thursdays with in-office responsibilities. Responsibilities: • Coordinate vendor activities to address customer requests, including equipment repairs and service needs. • Record and maintain detailed documentation of incoming issues, ensuring timely follow-ups with vendors and clients to meet deadlines. • Provide consistent updates to customers and internal systems, ensuring accuracy and timeliness. • Resolve day-to-day vendor-related issues by collaborating with internal teams and external partners. • Review and process vendor quotes and information, determining necessary actions such as ordering parts or coordinating services. • Utilize systems to verify the accuracy of work orders, ensuring efficient processing and proper data for reporting and billing. • Manage assigned orders to meet metrics and maintain accuracy while assisting other areas when required. • Analyze existing processes to identify improvement opportunities and recommend solutions for enhanced efficiency. • Communicate with external parties to resolve operational issues, including vendors and other outsourced companies. • Support the onboarding process for new vendors, ensuring a seamless integration into operations.
2026-03-03T22:58:47Z

SAP ERP Consultant

Phoenix, AZ
remote
Temporary
- USD / Hourly
Our Phoenix-based clients are seeking SAP ERP Consultants to lead and support enterprise resource planning (ERP) initiatives. As an SAP ERP Consultant, you will play a critical role in analyzing, designing, implementing, and optimizing SAP solutions tailored to unique business processes. You will collaborate closely with cross-functional teams and stakeholders, delivering expert guidance on best practices and strategic approaches across all phases of the ERP lifecycle.Key Responsibilities<ul><li>Provide expert consultation on SAP ERP selection, configuration, implementation, integration, and optimization projects.</li><li>Analyze business requirements, identify process improvements, and translate them into effective technical solutions within the SAP ecosystem.</li><li>Lead or support SAP module implementations (Finance, Supply Chain, HR, etc.), including requirements gathering, solution design, system build, testing, and go-live activities.</li><li>Offer ongoing support and system enhancements post-implementation, including troubleshooting and continuous process improvements.</li><li>Conduct change management activities, including end-user training, developing upskilling programs, and creating documentation to maximize user adoption.</li><li>Work with key stakeholders to ensure solutions are scalable, cost-effective, and aligned with the organization’s strategic goals.</li><li>Integrate SAP with other enterprise systems and leverage advanced analytics, AI, and automation tools to maximize platform value.</li><li>Stay current with technology trends, industry best practices, and emerging SAP features, proactively recommending innovations to drive business efficiency.</li></ul>
2026-02-27T18:08:44Z

Workday Consultant

Phoenix, AZ
remote
Temporary
- USD / Hourly
Our Phoenix-based clients seek an experienced Workday ERP Consultant to provide expert guidance throughout all stages of Workday ERP system implementation, optimization, and ongoing support. This consultant will play a critical role in ensuring the success of enterprise technology projects by advising on strategic planning, configuration, and user adoption best practices.Key Responsibilities:<ul><li>Provide expert guidance on Workday ERP implementations, enhancements, and module integrations, ensuring alignment with business strategy and compliance requirements</li><li>Recommend tailored approaches for deploying and optimizing Workday ERP, including best practices for configuration, reporting, automation, and change management</li><li>Collaborate with stakeholders across HR, Finance, IT, and Operations to gather business requirements, design scalable solutions, and drive adoption</li><li>Troubleshoot system issues, propose functional or technical resolutions, and coordinate with internal/external vendors as needed</li><li>Develop and deliver training and upskilling programs for end-users, administrators, and project team members</li><li>Manage project timelines, deliverables, and communications, ensuring transparency and alignment between client goals and system capabilities</li><li>Document solutions, workflows, and knowledge transfer materials for ongoing support and future enhancements</li><li>Stay current with Workday updates and evolving best practices, providing strategic recommendations for continuous improvement</li></ul>
2026-02-27T18:13:43Z

Patient Care Coordinator

Phoenix, AZ
remote
Temporary
23.00 - 25.00 USD / Hourly
We are looking for a highly organized and detail-oriented Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle administrative tasks related to insurance verification, payment processing, and patient support. Your ability to navigate complex insurance policies and financial processes will be crucial to ensuring smooth operations and positive patient experiences. Responsibilities: • Accurately document insurance verification details, including deductibles, copayments, coinsurance, and policy limitations within the organization’s system. • Calculate payment amounts using basic mathematical skills to ensure accuracy in financial transactions. • Process financial payments and manage related requests efficiently and professionally. • Address and resolve complex insurance denials while maintaining a clear understanding of payer policies. • Utilize intermediate to advanced computer skills to manage administrative tasks and patient information. • Communicate effectively with patients, insurance providers, and team members to facilitate smooth coordination. • Verify insurance coverage and benefits, ensuring compliance with organizational and payer requirements. • Support the photocopying and scanning of documents for accurate record-keeping and accessibility. • Collaborate with offshore teams or external providers as needed to streamline processes. • Maintain detailed knowledge of insurance policies, procedures, and medical terminology to perform duties effectively.
2026-02-24T15:14:08Z

Oracle Fusion ERP Consultant

Phoenix, AZ
remote
Temporary
- USD / Hourly
Our company is seeking an experienced Oracle Fusion ERP Consultant to support Phoenix-based clients through all stages of their Oracle Fusion ERP initiatives. As organizations in the region continue to modernize their enterprise systems, demand for ERP expertise is at an all-time high, with 75% of technology leaders expecting increased need for these skills and 92% citing challenges finding experienced professionals (Source: 2025 Tech Report.docx). Your role will be critical in delivering game-changing solutions that help clients adapt to evolving market conditions and drive digital transformation.Key Responsibilities:<ul><li>Collaborate with client stakeholders to assess business requirements and design tailored Oracle Fusion ERP solutions.</li><li>Lead or support Oracle Fusion ERP implementation projects, including configuration, testing, deployment, and post-go-live support.</li><li>Advise clients on best practices, process optimization, and change management throughout the ERP life cycle.</li><li>Integrate cloud-based and automation technologies to maximize system value.</li><li>Develop and deliver training and upskilling programs to bridge ERP module gaps within client teams.</li><li>Deliver expert insights for system customization and ongoing enhancements as business needs evolve.</li><li>Troubleshoot complex ERP issues to ensure operational excellence.</li><li>Create thorough project documentation, including business process flows, configuration guides, and user manuals.</li></ul>
2026-02-27T18:03:42Z

Bilingual Loyalty Service Representative

Phoenix, AZ
remote
Temporary
22.00 - 22.00 USD / Hourly
<ul><li>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</li><li>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</li><li>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</li><li>Job Schedule: 5 days in office</li><li>Tentative Hourly Pay: $22/per hour</li></ul> Job SummaryOften the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Loyalty Service Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Loyalty Service Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined products and systems.Responsibilities:• Supporting policyholders with insurance product information• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues• Provide detailed information about policies statuses• Assist with basic technical troubleshooting for self-service related issues• Ability to send transfers to the PFP sales team to increase APV revenue• Ability to handle claim intake for PFP• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.• Willingness to participate in partnership training and mentoring of Junior Representatives.• Willingness to perform other duties as assigned.• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership Skills• Previous experience working as a customer service representative.• Strong knowledge of worksite products and services• Friendly and professional demeanor.• Excellent communication and interpersonal skills.• Basic computer skills and knowledge of database software.• Demonstrated attention to detail, organizational skills, and time management skills.• Ability to work a flexible schedule to meet the needs of the business and performance requirements.• Ability to remain calm in stressful situations.• Ability to explain detailed policy concepts in a simple way• Bilingual skills (verbal, written, read) in Spanis
2026-02-02T18:43:56Z

Product Owner

Phoenix, AZ
onsite
Temporary
47.50 - 55.00 USD / Hourly
Our client in North Phoenix is seeking a Product Owner with a strong background in data analytics, including hands-on expertise with Power BI, Snowflake, and SQL. This individual will play a critical role in defining the vision for data-driven products, gathering and prioritizing requirements, and translating business goals into actionable roadmaps for the development team.Key Responsibilities:<ul><li>Drive the product vision and strategy for data and analytics solutions, ensuring alignment with business objectives and end-user needs (Based on general knowledge).</li><li>Serve as the primary liaison between stakeholders (business, IT, and end-users) and the technical team to communicate requirements, priorities, and status updates (Based on general knowledge).</li><li>Define, prioritize, and maintain the product backlog, using Agile methodologies such as Scrum or Kanban </li><li>Develop user stories and acceptance criteria for data integrations, reporting dashboards, and analytics workflows </li><li>Leverage Power BI to prototype dashboards, analyze data, and deliver actionable insights to business partners (Based on general knowledge).</li><li>Collaborate with data engineers to ensure effective data modeling, ETL development, and integration within Snowflake and other cloud data platforms (Based on general knowledge).</li><li>Write and optimize SQL queries to extract, transform, and analyze data in support of product initiatives (Based on general knowledge).</li><li>Analyze project performance metrics and define KPIs to measure product success and ROI </li><li>Advocate for best practices in data governance, quality, and security (Based on general knowledge).</li><li>Proactively identify risks, ensure compliance, and drive change management for successful adoption of analytics solutions</li></ul>
2026-02-18T22:33:47Z

IT Manager/Director

Tempe, AZ
onsite
Permanent
150000.00 - 180000.00 USD / Yearly
We are looking for an experienced IT Manager or Director to oversee and optimize technology systems while ensuring seamless operations for our organization. This role requires a strategic leader who can manage infrastructure, lead a team, and implement best practices to enhance efficiency and security. Based in Tempe, Arizona, this position offers an exciting opportunity to drive innovation and deliver impactful technology solutions. Responsibilities: • Oversee the management and maintenance of Active Directory systems to ensure secure and efficient user access. • Develop and implement backup strategies to safeguard data and ensure reliable recovery processes. • Manage and configure Cisco technologies to optimize network performance and security. • Supervise the installation, repair, and maintenance of computer hardware across the organization. • Establish and monitor configuration management protocols to maintain system consistency and compliance. • Lead the IT team, providing guidance and support to achieve departmental goals and deliver high-quality service. • Conduct regular assessments of technology infrastructure to identify areas for improvement and implement upgrades. • Collaborate with other departments to align IT strategies with organizational objectives. • Ensure adherence to cybersecurity standards and practices to protect sensitive information. • Monitor IT budgets and allocate resources effectively to achieve operational efficiency.
2026-02-23T23:38:41Z

Scrum Master

Tempe, AZ
onsite
Permanent
140000.00 - 155000.00 USD / Yearly
We are looking for an experienced Scrum Master to join our dynamic team in Tempe, Arizona. Your primary focus is to guide performance, collaboration, and execution while working constructively within the team and with members of the organization. What you’ll Do:<ul><li>Support multiple Scrum teams maintaining the Sales & Servicing technology including Salesforce, the public websites, and other applications </li><li>Use Agile ceremonies that produce the benefits intended by the Agile framework, including planning of releases, removing impediments, providing guidance, and supporting Agile teams to provide high-quality products using inspect and adapt cycles. </li><li>Accelerate the learning and growth of one or more distributed Agile teams in developing a lean-Agile mindset, improving practices, and guiding them to more predictable delivery of high-quality products. </li><li>Oversee the use of an accurate, complete, readable, single source for artifacts and workflow information that we need to engage in planning, observe/monitor work in progress, and measure the inspect and adapt cycle at the scrum team level. </li><li>Manage full alignment across dependent teams within a release train; manage risks and dependencies such that all parties are aligned with delivery strategy and sequence. Drive over-communication as necessary to ensure a shared understanding of dependencies. </li><li>Proactively identify and communicate impediments to expedite resolution. </li><li>Promote scrum team accountability for ensuring the sprint commitment is less than / very close to the average velocity over the last four sprints, maximizing the likelihood of delivery on sprint.</li><li>Solid foundational knowledge of Salesforce.. </li><li>Deep understanding of Atlassian suite (Jira, Confluence) with a strong focus on metrics, dashboards and reporting. </li><li>Hands-on experience with Agile software development methodologies, values, and procedures. </li><li>Significant experience working with Agile methodologies on large-scale, technically complex projects for a large enterprise. </li><li>Thorough understanding of the software development life cycle.</li></ul>
2026-01-30T21:13:57Z

iOS Developer

Tempe, AZ
remote
Permanent
110000.00 - 120000.00 USD / Yearly
As a salaried, full-time, iOS Developer, you will contribute to the development of core features as well as stability improvements and bug fixes. We encourage our teammates to beself-starting and innovative, we are a small team, so there are no small roles. You'll have the opportunity to work on beautiful user interfaces, networking, data syncing and GPS based features as well as help develop the overall architecture of the application. You’ll also work directly with sr. developers, design, marketing, and management to bridge the gap between requirements and technical execution. As a member of the mobile team, you will need to be proficient in native iOS development using Swift and Objective-C programming languages to diagnose and fix problems as they arise.
2026-02-02T22:48:48Z