We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
<p><strong>Technical Project Manager II</strong></p><p><strong>Onsite 3 days a week in Philadelphia, PA</strong></p><p><br></p><p>We are seeking a highly organized and proactive Technical Project Manager II to support a portfolio of customer experience initiatives. This role is ideal for a hands-on project manager who thrives in a fast-paced environment, can effectively manage multiple priorities, and brings a strong technical foundation to project delivery. They will partner with cross-functional teams to drive project execution, facilitate decision-making, manage stakeholder communication, and ensure projects stay on track from planning through delivery.</p><p><br></p><p>The ideal candidate is a motivated and adaptable project manager who can effectively balance multiple priorities, drive alignment across teams, and proactively prepare for upcoming milestones. They are comfortable navigating ambiguity, adjusting to frequent changes in priorities, and maintaining strong communication with both technical and business stakeholders.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage a portfolio of 5-7 concurrent projects within the Customer Experience organization.</li><li>Lead project planning, execution, tracking, and delivery activities.</li><li>Facilitate project meetings, establish agendas, drive productive discussions, and ensure action items and decisions are clearly documented.</li><li>Partner with business and technical stakeholders to align priorities, remove roadblocks, and keep initiatives moving forward.</li><li>Provide regular status updates and communicate risks, dependencies, and mitigation plans.</li><li>Support larger program initiatives in collaboration with senior project and program management resources.</li><li>Coordinate across multiple teams to ensure successful delivery of project objectives.</li><li>Adapt quickly to changing priorities and shifting business needs while maintaining project momentum.</li><li>Demonstrate a proactive approach by anticipating upcoming milestones, stakeholder needs, and project risks before they arise.</li></ul>