<p>The Director of Technology and Automation is a strategic leadership role responsible for overseeing data infrastructure, technology integration, automation strategy, and business intelligence across the organization. This individual will lead technology road mapping, systems optimization, vendor management, and data visibility initiatives to support operational excellence and organizational growth, including merger and acquisition activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology Strategy & Innovation</strong></p><ul><li>Define and lead the organization’s AI, automation, and technology strategy, maintaining a comprehensive view of the technology ecosystem while prioritizing initiatives, budgets, and implementation timelines.</li><li>Identify and assess emerging tools, systems, and technologies that improve operational efficiency, service quality, and business performance.</li><li>Stay current on AI, automation, and technology trends relevant to behavioral health and regularly present strategic recommendations to executive leadership.</li><li>Own IT and data security assessments, roadmap development, monitoring, reporting, and continuous improvement initiatives.</li></ul><p><strong>Technology & Vendor Management</strong></p><ul><li>Oversee a portfolio of AI, automation, and SaaS solutions.</li><li>Partner with cross-functional leaders to evaluate vendors, benchmark costs, negotiate contracts, and support implementation and integration efforts.</li><li>Develop implementation roadmaps and apply best practices to ensure successful deployment of technology solutions.</li><li>Manage software and technology spend, ensuring budget alignment and high-quality delivery.</li></ul><p><strong>Systems Implementation & Optimization</strong></p><ul><li>Build deep expertise across all organizational systems and tools.</li><li>Collaborate with department leaders to map workflows, identify operational challenges, and optimize technology utilization.</li><li>Establish KPIs and reporting frameworks to measure technology performance and business impact, presenting insights to executive leadership.</li></ul><p><strong>Systems Integration & M&A Support</strong></p><ul><li>Lead enterprise-wide systems integration efforts to support seamless operational performance.</li></ul><p><strong>In support of Mergers and Acquisitions:</strong></p><ul><li>Conduct due diligence on technology infrastructure and data environments of acquisition targets.</li><li>Analyze and reconcile data structures to ensure consistency, compatibility, and usability.</li><li>Advise leadership on system enhancements and changes required to enable enterprise-wide visibility and performance tracking.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits.<br><br>Responsibilities:<br>• Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations.<br>• Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment.<br>• Reimage workstations and install a clean operating system to prepare devices for redeployment.<br>• Help end users sign in to newly configured computers and confirm successful access to required business applications and services.<br>• Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup.<br>• Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team.<br>• Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
We are looking for a PC Technician to support hardware deployment, troubleshooting, and workstation setup in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is hands-on, detail-oriented, and comfortable working with a range of computer equipment and peripherals. The role focuses on maintaining reliable desktop and device performance while ensuring users have properly configured technology for daily operations.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, and related hardware across the site.<br>• Diagnose and resolve equipment issues involving workstations, peripherals, and other end-user devices.<br>• Set up and organize cabling for computers, monitors, and connected hardware to ensure clean and functional installations.<br>• Provide technical support for Dell and Apple devices, including basic repairs, replacements, and configuration updates.<br>• Perform hardware upgrades and component replacements such as memory, drives, and accessories when needed.<br>• Track equipment status, document completed work, and maintain accurate records of hardware activities.<br>• Assist with device rollouts, workstation moves, and other onsite technical support tasks as assigned.
We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment.<br><br>Responsibilities:<br>• Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site.<br>• Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge.<br>• Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks.<br>• Assist users with accessing their newly configured computers and confirm successful sign-in to required systems.<br>• Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment.<br>• Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment.<br>• Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution.<br>• Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.<br><br>Responsibilities:<br>• Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform.<br>• Reimage workstation hardware and install a clean operating system to align devices with current technical standards.<br>• Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment.<br>• Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services.<br>• Follow established deployment procedures at each site to complete device setup accurately and efficiently.<br>• Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed.<br>• Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.
We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.<br><br>Responsibilities:<br>• Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator.<br>• Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge.<br>• Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed.<br>• Assist employees with signing in to newly prepared devices and confirm successful access to their accounts.<br>• Move user files from cloud storage into the required organizational environment and verify availability of work-related resources.<br>• Test core applications and services after setup to ensure each user can perform daily job functions without issue.<br>• Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team.<br>• Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.