<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
Our client is looking for a highly organized and detail-oriented Operations & Purchasing Coordinator to join their team. This role is ideal for someone who thrives on managing processes, maintaining vendor relationships, and keeping operations running smoothly. If you have a strong background in purchasing, inventory control, administrative support, and customer service, we want to represent you. Key Responsibilities: Process and manage purchase orders and vendor communications Track inbound shipments, resolve discrepancies, and ensure timely delivery Maintain pricing, product availability, and vendor information Oversee shipping operations and fulfillment flow between warehouse locations Support accounts payable functions (inventory and non-inventory) Assist with custom product lines, such as licensed merchandise or frame programs Coordinate with third-party vendors and manage product artwork and design updates Manage administrative functions, document filing, and customer service inquiries Support marketing materials and internal image/file management systems
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
