We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment.<br><br>Responsibilities:<br>• Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners.<br>• Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation.<br>• Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule.<br>• Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making.<br>• Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed.<br>• Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility.<br>• Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams.<br>• Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes.<br>• Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes.<br>• Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
We are looking for a Network Security Consultant to support secure, resilient network environments for public-facing and internal platforms in Iselin, New Jersey. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can strengthen enterprise security architecture, improve protected connectivity, and advise teams on practical risk reduction. The role will work closely with infrastructure, security, and application stakeholders to deliver scalable safeguards that align with operational and business needs.<br><br>Responsibilities:<br>• Create and deploy secure network architecture for internet-facing applications and connected internal systems.<br>• Develop segmentation approaches that separate critical environments and enforce protected communication across the enterprise.<br>• Administer and refine firewall configurations, access policies, and related security controls to support performance and protection goals.<br>• Design and maintain secure routing and access frameworks that govern connectivity between users, applications, and network resources.<br>• Advise technical teams on hardening externally accessible applications and strengthening service-level security measures.<br>• Implement and support multi-factor authentication, identity management capabilities, digital certificates, and encrypted communication standards.<br>• Deploy and maintain reverse proxy or web application firewall solutions to help defend public-facing services from threats.<br>• Establish effective logging, monitoring, alerting, and system-hardening practices to improve visibility and incident response readiness.<br>• Partner with infrastructure, security, and application teams to review proposed designs, support implementation planning, and recommend governance and risk mitigation improvements.
We are looking for an IT Risk and Compliance Analyst to support governance, risk, and compliance initiatives for a services organization in Philadelphia, Pennsylvania. This Long-term Contract position will focus on strengthening IT oversight practices, improving control maturity, and helping the business address regulatory and cybersecurity risk exposure. The role works closely with stakeholders across the organization to assess risks, support compliance efforts, and provide clear reporting that drives informed decision-making.<br><br>Responsibilities:<br>• Partner with cross-functional teams to build, refine, and maintain IT governance policies, standards, and operating frameworks that support business goals.<br>• Perform risk evaluations across technology and business functions, identify potential control weaknesses, and help develop practical mitigation plans.<br>• Track key risk indicators, highlight developing concerns, and elevate significant issues to leadership when timely action is needed.<br>• Contribute to third-party cybersecurity risk oversight by helping assess vendors and supporting processes that reduce external technology risk.<br>• Assist with compliance reviews and audit activities to confirm adherence to internal controls, regulatory expectations, and IT policy requirements.<br>• Examine compliance findings, determine underlying causes of issues, and recommend corrective actions that improve control effectiveness.<br>• Prepare summaries, dashboards, and presentations that communicate governance, risk, and compliance activity to management and other stakeholders.<br>• Establish and improve monitoring methods that measure compliance with IT controls, policies, and applicable requirements over time.<br>• Create consistent documentation standards for IT processes and control-related records so materials remain accurate, complete, and easy to access.<br>• Provide additional support on security and risk-related initiatives as assigned.
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms.<br><br>Responsibilities:<br>• Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions.<br>• Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings.<br>• Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures.<br>• Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts.<br>• Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance.<br>• Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits.<br>• Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends.<br>• Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings.<br>• Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau.<br>• Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
We are looking for a Business Analyst to join a contract opportunity with a path to a permanent role supporting supply chain and finance initiatives in Wayne, Pennsylvania. This position offers broad exposure to operational workflows, client connectivity efforts, enterprise applications, and innovative AI-driven business solutions. The ideal candidate will partner with stakeholders across business and technical teams to clarify needs, improve processes, and help drive successful project outcomes.<br><br>Responsibilities:<br>• Partner with senior analysts and cross-functional teams to support initiatives related to client setup, application rollouts, systems integration, and workflow enhancement.<br>• Elicit, organize, and document business and functional needs so stakeholders and technical teams share a clear understanding of project goals.<br>• Act as a central point of coordination among internal users, operations staff, external clients, vendors, and technology teams to keep work aligned and moving forward.<br>• Convert operational challenges and business objectives into practical, well-defined requirements that guide solution planning and execution.<br>• Facilitate user acceptance testing activities by preparing test scenarios, tracking outcomes, and investigating issues when results do not match expectations.<br>• Oversee several assignments at once while maintaining strong attention to detail, accurate documentation, and consistent follow-through.<br>• Analyze both day-to-day process details and larger business objectives, asking thoughtful questions to uncover gaps, risks, or incorrect assumptions.<br>• Contribute to projects involving supply chain operations, finance-related processes, and emerging AI applications where business value can be improved.
<p>We are looking for a Business Analyst to join a collaborative team on a contract basis. This position will partner closely with business stakeholders and cross-functional teams to translate operational needs into clear, actionable requirements. The ideal candidate brings strong experience with Salesforce and nCino, along with the ability to support agile planning, documentation, and ongoing process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead discovery sessions with business partners to identify goals, capture needs, and clarify functional expectations.</p><p>• Convert business input into organized requirements, user stories, and supporting documentation for delivery teams.</p><p>• Refine and manage the requirements backlog to keep work items current, well-defined, and ready for development.</p><p>• Contribute to prioritization conversations by evaluating business value, urgency, and implementation considerations.</p><p>• Administer and update the Salesforce and nCino SharePoint repository to ensure materials remain accurate and accessible.</p><p>• Collaborate closely with experienced business analysis and scrum team members to support agile ceremonies and day-to-day delivery activities.</p><p>• Review existing documents and workflows to identify gaps, inconsistencies, and opportunities for improved alignment.</p><p>• Act as a liaison between stakeholders and project teams to promote shared understanding throughout the project lifecycle.</p>
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
<p><br></p><ul><li><strong>Position:</strong> Data Analyst - Legal Entity Management (Contract-to-Hire)</li><li><strong>Location:</strong> Newark, DE 19713</li><li><strong>Schedule:</strong> 100% Onsite, Monday-Friday, 9:00 AM - 5:00 PM</li><li><strong>Required Experience:</strong> 2+ years of experience working with legal entity documentation, onboarding, data gathering, or financial services operations</li><li><strong>Tentative Pay Rate:</strong> <strong>$30.00 per hour</strong></li></ul><p>Job Description</p><p>Our client is seeking a detail-oriented <strong>Data Analyst</strong> to join the <strong>CAPO - Legal Entity Management</strong> team supporting Global Alternatives. This role is responsible for reviewing and interpreting legal entity documentation, supporting entity onboarding and maintenance activities, ensuring data quality, and partnering with stakeholders across the business to meet regulatory and operational requirements.</p><p>The ideal candidate will have strong analytical skills, experience handling sensitive information, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Support end-to-end legal entity onboarding and maintenance across firmwide platforms</li><li>Review, analyze, and interpret legal entity documents and supporting records</li><li>Gather, validate, and maintain legal entity and financial data</li><li>Handle sensitive PII and ensure compliance with data retention requirements</li><li>Prepare and support monthly, quarterly, and annual reporting activities</li><li>Maintain audit-ready documentation and evidence supporting regulatory controls</li><li>Partner with business stakeholders, operations teams, controllers, and regulatory groups</li><li>Conduct data quality reviews and resolve documentation or data discrepancies</li><li>Assist with process improvement initiatives, automation opportunities, and data governance projects</li><li>Support special projects aligned with legal entity management and reporting objectives</li></ul>
We are looking for a Digital Marketing Analyst to support data-driven marketing decisions for a global organization based in Newark, Delaware. This Long-term Contract position will focus on turning digital performance data into practical insights that strengthen campaign outcomes, improve audience engagement, and guide smarter budget allocation. The role works closely with marketing, digital, agency, and technical partners, with primary support directed toward the Americas while also contributing to broader international initiatives. Success in this position will come from building consistent measurement practices, uncovering meaningful trends, and helping teams act on performance findings with confidence.<br><br>Responsibilities:<br>• Examine results across campaigns, website activity, audience engagement, and marketing channels to uncover patterns, gaps, and areas for improvement.<br>• Create quarterly business reviews and performance summaries that clearly connect marketing efforts to business objectives and measurable outcomes.<br>• Monitor core success metrics and comparative benchmarks across regions, channels, content, and campaigns to evaluate effectiveness over time.<br>• Turn complex datasets into practical recommendations that enhance campaign execution, strengthen user experience, and improve content and media investment decisions.<br>• Detect weak-performing initiatives early and advise on adjustments that can improve efficiency and limit unnecessary spending.<br>• Design, refine, and maintain dashboards and recurring reports that expand visibility into performance while reducing manual reporting work.<br>• Work with cross-functional stakeholders in marketing, digital, regional, and business teams to align reporting standards and measurement methods.<br>• Help scale the organization’s campaign measurement approach by encouraging consistency, documenting insights, and supporting adoption across teams and geographies.
<p>We are looking for a Risk/Trading Analyst to support day-to-day trading activity and strengthen oversight across multiple asset classes in Somerset, New Jersey. This position is suited to an analytical, detail-oriented individual who can help monitor exposure, review trading activity, and contribute to disciplined risk control in a fast-moving environment. The role works closely with trading leadership to help maintain efficient execution and informed decision-making.</p><p><br></p><p>Benefits:</p><p>Medical and Dental </p><p><br></p><p>Responsibilities:</p><p>• Oversee market exposure and counterparty positions across products such as foreign exchange, commodities, CFDs, and digital assets.</p><p>• Support daily trading operations by coordinating with leadership on execution priorities and risk-related decisions.</p><p>• Review client trading activity in real time to identify irregular patterns, exceptions, or emerging exposure concerns.</p><p>• Carry out order execution accurately while helping ensure activity aligns with internal risk parameters and market conditions.</p><p>• Analyze trading data and prepare clear summaries that help guide operational and risk management actions.</p><p>• Assist in monitoring broker and liquidity relationships to support stable and effective trading operations.</p><p>• Use reporting tools and spreadsheets to track key metrics, maintain records, and improve visibility into trading performance.</p>
<p>Robert Half is partnering with a local client for an entry level accounting role. This position will focus on accounting operations (AP and/or AR) in the immediate, with the goal being to grow in responsibilities as time moves on. Great opportunity to join a long standing partner.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute recurring and one-time customer invoices with a high level of accuracy and within established timelines.</p><p>• Record incoming customer payments in the general ledger, including transactions received by check and other remittance methods, and investigate any discrepancies in payment amounts.</p><p>• Review accounts receivable aging reports on a regular basis, identify outstanding balances, and align account activity with period-end general ledger close processes.</p><p>• Respond to questions related to invoicing and payment activity by researching issues thoroughly and driving them through to resolution.</p><p>• Complete reconciliations tied to special event billing, one-off customer charges, and other assigned general ledger accounts.</p><p><br></p>
We are looking for a Senior Quality Assurance Analyst to lead automated testing initiatives supporting critical loan servicing applications in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can shape enterprise test automation practices, partner across technical and business teams, and improve software quality throughout the development lifecycle. The role focuses on building scalable automation approaches, strengthening release confidence, and delivering measurable improvements in testing efficiency and coverage.<br><br>Responsibilities:<br>• Lead the design and expansion of automated testing solutions for high-priority loan servicing platforms, with an emphasis on reliability, scalability, and business impact.<br>• Establish a practical automation roadmap by selecting suitable tools, defining standards, and aligning testing efforts with broader software delivery objectives.<br>• Develop meaningful performance indicators for automation programs, track outcomes over time, and communicate progress and value to leadership.<br>• Create and maintain structured automation suites such as smoke, sanity, and regression coverage while improving traceability, reuse, and defect reporting practices.<br>• Define approaches for test data preparation, environment stability, and integration of automated execution within CI/CD and DevOps workflows.<br>• Collaborate with product owners, developers, architects, and business stakeholders to prioritize automation opportunities and recommend process enhancements.<br>• Support teams in embedding automated testing within sprint activities and across all stages of the software development life cycle.<br>• Build expertise in the organization’s automation ecosystem and apply proven techniques, frameworks, and best practices to strengthen delivery quality.<br>• Estimate automation effort, timelines, and resource needs to support dependable planning and successful project execution.
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications.<br><br>Responsibilities:<br>• Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations.<br>• Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance.<br>• Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams.<br>• Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered.<br>• Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals.<br>• Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements.<br>• Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders.<br>• Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
We are looking for a Data Engineer to support healthcare-focused data initiatives in Bridgewater, New Jersey. This Long-term Contract position is ideal for someone who enjoys building reliable data pipelines, working with large-scale datasets, and improving the flow of information across technical environments. The role will contribute to scalable data solutions that help teams access, process, and analyze critical business data efficiently.<br><br>Responsibilities:<br>• Design and maintain scalable data pipelines to collect, transform, and deliver data from multiple sources.<br>• Develop ETL workflows that improve data quality, consistency, and availability for reporting and analytics needs.<br>• Use Python and Apache Spark to process high-volume datasets and optimize performance across data engineering tasks.<br>• Work with Hadoop-based environments to manage distributed data processing and storage effectively.<br>• Integrate streaming and batch data using Apache Kafka to support timely and dependable data movement.<br>• Partner with analysts, developers, and business stakeholders to translate data needs into practical engineering solutions.<br>• Monitor pipeline health, troubleshoot processing issues, and implement improvements that increase reliability and efficiency.
We are looking for a Data Engineer to join a growing team in Conshohocken, Pennsylvania within the financial services industry. In this role, you will build and enhance modern data pipelines and warehouse structures that support reporting, analytics, and business decision-making. You will partner with technical and business teams to deliver reliable, well-governed data solutions using Python, Azure Synapse Analytics, and related cloud technologies.<br><br>Responsibilities:<br>• Build and support scalable data pipelines using Python, including PySpark, within Azure Synapse Analytics notebooks and pipeline workflows.<br>• Design, load, and maintain warehouse structures in a massively parallel processing environment, applying dimensional modeling concepts such as facts and dimensions.<br>• Ingest and transform data from a range of sources, including APIs, databases, and flat files, to create dependable datasets for downstream use.<br>• Improve the efficiency and reliability of Azure Synapse processes by tuning queries, refining workloads, and addressing performance constraints.<br>• Partner with data architects, analysts, and other stakeholders to translate business needs into practical data models and engineering solutions.<br>• Establish validation routines and data quality controls to promote completeness, consistency, and accuracy across datasets.<br>• Monitor scheduled jobs and pipeline activity, troubleshoot failures, and implement corrective actions to maintain service levels.<br>• Document data flows, transformation logic, technical configurations, and operating procedures to support maintainability and knowledge sharing.<br>• Apply security, privacy, and governance standards to data solutions while supporting broader data platform initiatives such as lakes, lakehouses, and cataloging practices.
We are looking for an experienced Data Engineer to support the design and delivery of scalable data solutions within the People and HR data domain in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who can step into an existing environment, learn source systems quickly, and build reliable data pipelines that support reporting and business analysis. The role centers on hands-on development using Azure Databricks, Spark, and Azure Data Factory, with an emphasis on creating production-ready data assets. Experience working with HR data and workforce-related systems will be highly valuable in helping translate business needs into dependable engineering solutions.<br><br>Responsibilities:<br>• Design, build, and maintain data pipelines that ingest, transform, and prepare HR and workforce data for downstream analytics and reporting.<br>• Develop scalable data processing solutions using Azure Databricks, Python, Spark, and SQL to support production-grade data products.<br>• Orchestrate and monitor data workflows through Azure Data Factory to ensure timely, accurate, and resilient data movement.<br>• Analyze existing data sources and business requirements to create efficient transformation logic and structured datasets.<br>• Collaborate with stakeholders across technical and functional teams to align data engineering deliverables with HR reporting and operational needs.<br>• Improve data quality, performance, and reliability by applying sound ETL practices, validation checks, and optimization techniques.<br>• Support integration efforts involving HR systems and related interfaces, including work connected to evolving source platforms when needed.<br>• Contribute to documentation, technical standards, and knowledge sharing to support maintainability and long-term solution success.
We are looking for a Data Engineer to join a Contract engagement supporting people analytics and HR-focused data initiatives in Philadelphia, Pennsylvania. This role is centered on designing, building, and refining scalable data pipelines and curated data assets using Azure Databricks and Azure Data Factory. The ideal candidate will be comfortable working hands-on with complex source data, translating business needs into reliable transformations, and delivering production-ready solutions with minimal oversight.<br><br>Responsibilities:<br>• Design, build, and maintain robust ETL and ELT workflows that support HR and workforce data products.<br>• Develop scalable data transformations using Python, SQL, Spark, and Azure Databricks to prepare high-quality datasets for downstream use.<br>• Orchestrate and monitor pipeline execution through Azure Data Factory to ensure dependable and timely data delivery.<br>• Analyze existing source systems and data structures to map requirements and create efficient ingestion and transformation logic.<br>• Partner with stakeholders across HR and analytics teams to turn business questions into practical engineering solutions.<br>• Improve data quality, performance, and reliability by applying modern engineering standards, testing practices, and documentation.<br>• Support integrations across HRIS and related platforms, including contributing to interface development where needed.<br>• Create production-ready datasets that enable reporting, workforce analysis, and broader people data initiatives.
We are looking for a Financial Operations Analyst to join a collaborative finance team in Bristol, Pennsylvania. This role blends core accounting responsibilities with treasury support, helping maintain accurate records, manage daily cash activity, and contribute to reliable financial reporting. The ideal candidate brings hands-on experience with reconciliations, journal entries, and cash operations, along with the ability to work effectively across departments in a fast-paced environment.<br><br>Responsibilities:<br>• Record and review journal entries while supporting monthly, quarterly, and annual close activities to keep financial data accurate and current.<br>• Reconcile general ledger, balance sheet, and bank accounts, researching differences and resolving issues in a timely manner.<br>• Track daily cash movement and prepare regular cash position updates to support informed financial decision-making.<br>• Coordinate payment activity, including wire transactions and intercompany transfers, while ensuring proper documentation and control.<br>• Assist with short-range cash forecasting by analyzing balances, expected inflows, and upcoming disbursements.<br>• Contribute to the preparation of financial statements and review fluctuations to identify notable variances or unusual activity.<br>• Partner with accounts payable and accounts receivable teams to support smooth processing of cash receipts and outgoing payments.<br>• Maintain organized banking records, respond to transaction-related inquiries, and work with financial institutions to address account activity issues.<br>• Support audit requests by compiling schedules and documentation that substantiate account balances and transaction history.<br>• Recommend process enhancements that strengthen cash management reporting, improve efficiency, and reinforce internal controls.
<p>We are looking for a detail-oriented <strong>Financial Analyst</strong> to join a growing team. This contract position with permanent potential is ideal for someone who enjoys turning financial data into meaningful business insight and supporting decision-making through thoughtful analysis. The role is primarily onsite, with the possibility of a hybrid schedule after the first 90 days, and offers the opportunity to contribute during a high-demand period while building long-term value for the organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Analyze financial results and operational data to identify trends, risks, and opportunities that support business planning.</p><p>• Build and maintain financial models that assist with forecasting, budgeting, and scenario evaluation for management decisions.</p><p>• Perform variance reviews by comparing actual performance against budgets, forecasts, and prior periods, then communicate key findings clearly.</p><p>• Prepare ad hoc analyses and reporting materials to address changing business needs and leadership requests.</p><p>• Use data mining techniques to gather, organize, and interpret large sets of financial information from multiple sources.</p><p>• Partner with internal stakeholders to improve visibility into performance metrics and strengthen financial reporting accuracy.</p><p>• Translate complex financial information into concise summaries and recommendations for non-financial audiences.</p><p>• Support ongoing process improvements within finance operations to increase efficiency, consistency, and data reliability.</p>
<p>We are looking for an Financial Analyst to support a financial services organization in Philadelphia, PA. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can evaluate transactional activity, identify potential financial crime risks, and produce clear investigative documentation. The role works closely with compliance, operations, and related teams to assess alerts, validate customer activity, and support due diligence efforts in a regulated environment.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate alerts generated through transaction surveillance tools and assess account activity for indicators of unusual or suspicious behavior.</p><p>• Analyze customer transactions against expected usage patterns, escalating and researching variances that require deeper review.</p><p>• Conduct investigations into flagged activity and complete follow-up analysis to determine whether transactions are legitimate and adequately explained.</p><p>• Create thorough case records, investigative summaries, and supporting documentation for internal stakeholders and potential regulatory needs.</p><p>• Work with compliance, operations, and partner teams to collect information necessary for customer due diligence and enhanced due diligence reviews.</p><p>• Apply regulatory expectations, internal policies, and established controls when reviewing activity and recording conclusions.</p><p>• Participate in training and career development to stay informed on changing compliance obligations, emerging threats, and industry standards.</p><p>• Coordinate with technology and support teams to strengthen monitoring logic, improve alert effectiveness, and enhance investigative workflows.</p>
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care.<br>• Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible.<br>• Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards.<br>• Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation.<br>• Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed.<br>• Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks.<br>• Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required.<br>• Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
<p>We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency.</p><p><br></p><p>Responsibilities:</p><p>• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.</p><p>• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.</p><p>• Manage service desk ticket queues, document issue details, and track requests through completion.</p><p>• Support user account access and permissions by performing routine Active Directory tasks.</p><p>Experience with Intune MDM is essential</p><p>• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.</p><p>• Install, configure, and maintain desktop devices and related software to ensure reliable performance.</p><p>• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.</p>
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE NIGHT SHIFT opportunity -</strong> <strong>must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership.<br><br>Responsibilities:<br>• Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner.<br>• Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through.<br>• Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms.<br>• Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments.<br>• Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues.<br>• Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use.<br>• Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site.<br>• Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities.<br>• Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>