seeking a highly visible Customer Success Manager (CSM) to serve as the primary liaison for all Epic-related initiatives, issues, and stakeholder engagement across our Community Connect partners. This role sits at the intersection of clinical operations, IT, and executive leadership and is a critical extension of the Director of Community Connect. <br>Required Qualifications<br><br>5+ years of Epic experience, including deep functional or application knowledge.<br><br>Prior experience in Customer Success, Client Services, Program Management, or a similar partner-facing role.<br><br>Demonstrated ability to engage and communicate effectively with executive leadership (C-level).<br><br>Strong documentation skills with a proven ability to produce clear, organized, and actionable materials.<br><br>Solid technical aptitude with the ability to understand Epic workflows, integrations, and application impacts.<br><br>Exceptional interpersonal skills; outgoing, confident, and comfortable being the “face” of Epic engagement.<br><br>Preferred Qualifications<br><br>Epic certifications strongly preferred.<br><br>Experience working within Community Connect or multi-organization Epic environments.<br><br>Healthcare provider or large health system experience.<br><br>Background working in matrixed organizations with multiple stakeholders.
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Our client is looking for an Administrative Assistant/Store Concierge to join their team in the Old Bridge, New Jersey area. In this role, you will play a key part in ensuring a seamless onboarding experience for new stores while collaborating with internal teams and external partners. This position is ideal for an individual who excels in organization, communication, and managing multiple priorities in a dynamic retail environment.</p><p><br></p><p>Salary is 60,000 - 65,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, life insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with store representatives and act as a trusted advocate for their needs.</p><p>• Deliver a high-quality onboarding experience to reflect the company’s values and commitment to partnership.</p><p>• Coordinate onboarding efforts among internal teams, vendors, and stores to ensure smooth processes and alignment.</p><p>• Lead or assist in bi-weekly internal calls to track progress and address onboarding tasks.</p><p>• Guide new stores through the onboarding process, including required documentation, system access, and training.</p><p>• Translate store requirements into actionable tasks for internal teams and provide updates to store representatives.</p><p>• Customize onboarding support based on store goals and readiness, connecting them with appropriate resources.</p><p>• Proactively identify challenges during onboarding and implement solutions to prevent disruptions.</p><p>• Monitor post-opening progress for the first 30 days and offer additional support as needed.</p><p>• Collect feedback from stores to identify areas for improvement in the onboarding process.</p>
<p>We are looking for a dedicated Account Manager to join our team in New Jersey. This role involves managing client relationships, driving business growth, and ensuring customer satisfaction. The ideal candidate will bring a strong understanding of account management practices and a passion for building successful partnerships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of client accounts, ensuring their needs are met and expectations exceeded.</p><p>• Develop and nurture strong relationships with clients to foster trust and long-term collaboration.</p><p>• Handle inbound inquiries and provide solutions that align with client goals.</p><p>• Identify opportunities to upsell or cross-sell products and services to enhance revenue.</p><p>• Collaborate with internal teams to ensure seamless communication and delivery of services.</p><p>• Monitor account performance and provide regular updates to clients.</p><p>• Resolve client issues promptly, ensuring a high level of satisfaction.</p><p>• Prepare and deliver presentations or reports tailored to client requirements.</p><p>• Stay informed about industry trends to provide clients with valuable insights.</p><p>• Maintain accurate records of interactions and transactions within the CRM system.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
We are looking for an experienced Account Manager to join our team on a long-term contract basis. This role involves managing high-volume casino accounts in a fast-paced environment, ensuring efficient workflows and seamless coordination across teams. The position is remote but aligned with West Coast hours, offering an excellent opportunity for someone with strong attention to detail to make a significant impact.<br><br>Responsibilities:<br>• Manage and oversee projects using Workamajig, ensuring tasks are opened, tracked, and completed efficiently.<br>• Update and maintain project timelines, schedules, and detailed status reports to keep teams informed.<br>• Coordinate with internal teams to ensure deliverables are on track and deadlines are met.<br>• Identify and address potential risks, bottlenecks, or timeline challenges before they escalate.<br>• Facilitate approvals, next steps, and daily operations to maintain project momentum.<br>• Maintain clear communication channels to support workflow and organization.<br>• Build strong relationships with stakeholders to ensure smooth collaboration and account management.<br>• Monitor and streamline processes to improve efficiency and productivity.<br>• Provide consistent updates and feedback to ensure alignment across all teams.
<p><strong>About the Role</strong></p><p>We are seeking a Technical Product Manager to join our Search & Browse Platform Product team, focused on building innovative omnichannel discovery and campaign capabilities that power world-class entertainment experiences. In this role, you will drive the strategy and execution of features that enhance how customers discover content, while enabling partners across global markets to deliver high-impact campaign experiences.</p><p>You will own the end‑to‑end product lifecycle, from discovery and feature definition through delivery and continuous optimization. This role requires strong collaboration skills, deep technical product understanding, and the ability to lead complex initiatives across engineering, platform architecture, design, legal, and business teams.</p><p>This is an individual contributor role with no direct people management responsibilities.</p><p><strong>What You’ll Do</strong></p><ul><li>Define and articulate features that elevate content discovery, search quality, and personalization across omnichannel entertainment platforms.</li><li>Utilize feature metrics, A/B testing, prototyping, and iterative production cycles to inform decision-making and drive product improvements.</li><li>Own large, complex platform features from discovery through delivery and post-launch optimization.</li><li>Collaborate with global cross-functional teams including Delivery, Architecture, Hardware, Legal, UX Design, and Development to manage product lifecycle requirements.</li><li>Create clear and actionable epics, user stories, and acceptance criteria to guide engineering work.</li><li>Perform competitive analysis and conduct industry/market research to identify trends and opportunities.</li><li>Support platform roadmap planning, prioritization, and long-term strategy for Search & Browse APIs and services.</li><li>Maintain regular, consistent, and punctual attendance; ability to work nights/weekends/variable schedules as needed.</li><li>Perform other duties as assigned.</li></ul>
<p>Reputable, industry-leading client seeks a data-driven Sales Manager with strong analytical skills. In this role, you will oversee and develop the sales team, review sales data, maintain accurate sales forecasts, pipelines, and CRM data, resolve customer inquiries, create pricing strategies, uphold customer relationships, prepare regular sales reports & KPI dashboards, track sales targets, and withhold and implement standard compliance procedures. Ideally, we are looking for a Sales Manager who can drive revenue growth by leading and executing sales strategies within a manufacturing and distribution environment.</p><p><br></p><p>Major Responsibilities</p><p>· Analyze and optimize logistical procedures</p><p>· Maintain client pipeline</p><p>· Implement sales strategies</p><p>· Ensure accurate demand forecasting and pipeline management</p><p>· Oversee sales cycle</p><p>· Communicate with nationwide suppliers</p><p>· Perform market research</p><p>· Ensure prompt and proper movement of products</p><p>· Coach, train, and mentor staff</p>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Our client is looking to hire a success driven, Staff Accountant II with strong general ledger expertise. The Staff Accountant II is responsible for performing a variety of accounting tasks, including general ledger maintenance, account reconciliations, financial reporting, and assisting with month-end and year-end close processes. As the Staff Accountant II, you will maintain the general ledger, perform balance sheet analysis, assist with expense analysis and reconciliation, prepare supporting schedules, complete fixed asset reporting, enter payroll journal entries into the ERP system, generate monthly bonus calculations, handle employee expense reimbursements, and provide other accounting support as needed. The ideal candidate for this role should have great problem-solving skills, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Month End/Year End Close</p><p>· Assist with preparing journal entries</p><p>· Maintain general ledger</p><p>· Prepare and review monthly financial statements</p><p>· Bank Reconciliations</p><p>· Resolve accounting discrepancies </p><p>· Assist with the internal and external audit process</p><p>· Ad hoc financial analysis projects as requested</p>
<p>Our growing client is looking to hire a Sales Account Executive who can expand a portfolio of customer accounts within the manufacturing sector. The Sales Account Executive will be responsible for managing client relationships, developing new business opportunities, and driving/managing the sales cycle. This role will consist of generating sales leads, maintaining client relationships, providing sales strategies, speaking on product knowledge, meeting and/or exceeding sales targets and revenues, and assist with executive orders. The ideal Sales Account Executive will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>Primary Duties</p><p>· Provide client support </p><p>· Complete deals from start to finish</p><p>· Draft client proposals</p><p>· Product knowledge expert</p><p>· Develop sales strategies</p><p>· Analyze sales activities</p><p>· Provide product quoting</p><p>· Maintain client database</p><p>· Resolve transaction discrepancies</p>
<p>80,000 - 100,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li></ul><p>Our client in the Branchburg area is looking for a Sales/Business Manager for their team. This role does not involve direct selling; instead, it supports the sales team’s day-to-day operations by organizing activities, improving efficiency, and helping the team achieve its goals. This person plays a central role in ensuring systems, data, and communication channels run smoothly. HubSpot expertise is highly valuable in this position. This position is fully in-office, Monday-Friday.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the team in maintaining regular sales routines and tracking progress against objectives.</li><li>Manage and monitor CRM (HubSpot) use for data accuracy, reporting, and workflow consistency.</li><li>Facilitate meetings, ensure follow-through on action items, and help drive accountability.</li><li>Create performance summaries and reports for leadership as needed.</li><li>Help onboard new team members and provide guidance on sales tools or processes.</li><li>Contribute to ad-hoc projects or initiatives that boost team productivity, efficiency, or results.</li></ul>
<p>Robert Half is seeking a highly skilled and experienced Corporate Tax Director for our growing client. The Corporate Tax Director role will be tasked with managing all facets of the company's tax strategy, compliance, planning, and reporting, this role ensures adherence to tax obligations across all jurisdictions while mitigating risk and enhancing tax efficiency. The preferred candidate will possess extensive expertise in federal and state tax regulations, demonstrate exceptional leadership capabilities, and have a proven track record of success within dynamic, fast-growing organizations where structures and priorities are constantly evolving.</p><p><br></p><p>Primary Responsibilities:</p><ul><li>Direct and oversee the corporate tax function of the company, encompassing strategy, planning, compliance, and reporting </li><li>Guarantee the accurate and punctual submission of all federal, state, local, and supplementary tax filings </li><li>Formulate and implement tax strategies aimed at optimizing the company’s effective tax rate and cash flow position </li><li>Supervise tax accounting and reporting under US GAAP, including the preparation of tax provisions and related disclosures </li><li>Create and manage a tax reporting dashboard to track key strategies, deliverables, and initiatives </li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a <strong>Senior Manager, Multicultural Brand Marketing</strong> to support brand and acquisition initiatives for the Hispanic market. This role plays a <strong>critical, highly visible part</strong> in ensuring marketing campaigns are linguistically accurate, culturally relevant, and aligned across Spanish and English executions.</p><p>The ideal candidate is a <strong>bilingual and bicultural marketing professional</strong> who brings strong attention to detail, exceptional communication skills, and the ability to collaborate across multiple internal teams and external creative partners.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Support Hispanic market <strong>brand and acquisition marketing campaigns</strong> across multiple channels</li><li>Review marketing assets to ensure:</li><li>Accurate messaging and terminology</li><li>No language or translation errors</li><li>Consistency between Spanish and English versions</li><li>Provide reviews, approvals, and <strong>clear, constructive feedback</strong> to creative partners</li><li>Ensure messaging accurately reflects:</li><li>Product coverage</li><li>Reliability</li><li>Features and benefits</li><li>Partner with Brand teams who provide visual and creative direction while owning <strong>message accuracy and consistency</strong></li><li>Collaborate closely with internal stakeholders and external agencies to ensure culturally appropriate, high‑quality deliverables</li></ul><p>e<strong>Campaign Channels</strong></p><ul><li>Television</li><li>Radio and audio</li><li>Digital and online advertising</li><li>Video assets</li></ul>
<p>Reputable, private equity firm seeks a success-driven, Fund Accountant who is eager to grow within the funds/investment industry. In this role, you will be responsible for overseeing numerous financial funding and investment operations such as: tracking budgeting and forecasting models, preparing financial statements, assisting with the annual audit process, completing treasury and compliance tasks, monitoring fund expenses, and communicating fund performance and financial results to management/stakeholders. The ideal Fund Accountant for this role should have excellent analytical skills, great research abilities, and in-depth knowledge of generally accepted accounting principles.</p><p><br></p><p>Primary Responsibilities</p><p>· Capture and record fund activities</p><p>· Daily AP/AR transactions</p><p>· Oversee various investment funds</p><p>· Prepare fund accounting financial statements/reports</p><p>· Assist with the annual audit process</p><p>· Supervise reconciliation of investment portfolios</p><p>· Gather treasury filings as needed</p><p>· Maintain strong client relationships</p><p>· Ad hoc vendor relation projects</p>
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
