<p><strong>Communications Coordinator III </strong></p><p><strong>Service Type</strong>: 27-week Contract </p><p><strong>Location</strong>: Philadelphia, PA - Onsite</p><p><strong>Position Summary:</strong></p><p>The Communications Coordinator III will support the development and execution of internal and external communication initiatives. This role is ideal for a seasoned communications professional with 4–6 years of experience who thrives in a fast-paced, collaborative environment. The contractor will work under the direction of the Communications Manager to ensure consistent messaging and effective outreach across various channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and edit communications materials for campaigns, including emails, newsletters, press releases, and social media content.</li><li>Provide timely daily communication updates to internal stakeholders.</li><li>Compile and maintain press lists and targeted media contact databases.</li><li>Monitor media coverage and assemble press clip packages for distribution and archival.</li><li>Assist in planning and coordinating special events, including logistics, communications, and promotional efforts.</li></ul><p><br></p>
<p>Job Description: Communications Coordinator</p><p>We are seeking a detail-oriented and proactive Communications Coordinator to support the development and execution of communication materials for marketing campaigns and special events. This role involves drafting content, managing media lists, monitoring press coverage, and assisting with event coordination.</p><p>Key Responsibilities:</p><ul><li>Draft and edit communications materials for internal and external campaigns</li><li>Provide daily updates and support for ongoing communications initiatives</li><li>Compile and maintain press lists and targeted media contacts</li><li>Monitor press coverage and create press clip packages for distribution</li><li>Assist in planning and coordinating special events and media engagements</li></ul>
<p>We are looking for a creative Marketing and Communications Coordinator to join our non-profit organization in Newtown, Pennsylvania. In this role, you will develop and execute marketing strategies that effectively communicate our mission and engage our audience. This position offers an exciting opportunity to showcase your skills in communications, email marketing, website content creation, graphic design, and digital marketing.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage engaging marketing campaigns across email, social media, and other digital platforms.</p><p>• Create compelling website content and promotional materials that align with the organization's branding.</p><p>• Design visually appealing graphics and marketing assets using tools like Canva.</p><p>• Write clear and persuasive copy for various mediums, including social media posts, flyers, and newsletters.</p><p>• Coordinate content marketing efforts to ensure consistency and effectiveness.</p><p>• Monitor and analyze the performance of marketing initiatives to optimize engagement and reach.</p><p>• Collaborate with team members to support communication strategies and organizational goals.</p><p>• Ensure all marketing materials adhere to brand guidelines and maintain a high standard.</p><p>• Manage social media accounts by scheduling posts, responding to inquiries, and fostering audience interactions.</p>
<p>We are looking for an Email Marketing Specialist to join our client based in Feasterville Trevose, Pennsylvania. This role is 4 days per week on site. This role offers an exciting opportunity to drive customer engagement and retention through strategic communication efforts. Salesforce Marketing Cloud experience is highly desired! On site days are non-negotiable.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement lifecycle email campaigns, including onboarding, post-purchase communications, and customer re-engagement.</p><p>• Develop automated workflows to enhance campaign efficiency and customer experience.</p><p>• Monitor and analyze campaign performance metrics, such as open rates, click-through rates, conversions, and retention, to identify opportunities for improvement.</p><p>• Leverage data insights to refine and optimize email strategies for maximum impact.</p><p>• Conduct A/B testing to enhance email content, timing, and delivery.</p><p>• Collaborate with cross-functional teams to align email marketing efforts with broader business goals.</p><p>• Manage and maintain Salesforce Marketing Cloud to ensure smooth campaign execution.</p><p>• Plan and execute email campaigns that align with CRM strategies and customer segmentation.</p><p>• Stay updated on industry trends and best practices to continually improve email marketing initiatives.</p>
We are looking for a skilled and detail-oriented Marketing Database Specialist to join our team on a long-term contract basis. This position involves managing, maintaining, and enhancing the health of our marketing database to support effective campaign execution, segmentation, and reporting. The ideal candidate should have a strong background in data management, compliance with global privacy standards, and hands-on experience with marketing automation platforms.<br><br>Responsibilities:<br>• Oversee the accuracy, integrity, and ongoing maintenance of the marketing database through regular monitoring and validation.<br>• Prepare, format, and manipulate data in Excel prior to importing into systems such as Pardot or Salesforce.<br>• Execute routine database cleanup, list management, and campaign-related data processes.<br>• Develop and manage dynamic lists, suppression lists, automation rules, and completion actions within marketing automation tools.<br>• Ensure compliance with global data privacy regulations by implementing proper governance and segmentation practices.<br>• Collaborate with global marketing managers and stakeholders to support reporting and insights initiatives.<br>• Conduct extensive training to familiarize yourself with systems, processes, and stakeholders during the initial onboarding period.<br>• Identify opportunities to improve database workflows and implement best practices for operational efficiency.<br>• Monitor and enforce adherence to data governance policies to ensure consistent platform usage.<br>• Support the team with ad hoc data tasks and reporting needs as required.
We are looking for a dynamic Talent Manager - permanent Technology Engagement detail oriented to join our team in Philadelphia, Pennsylvania. This role focuses on recruiting skilled technology specialists and developing strong client relationships to meet project and staffing needs. The ideal candidate will excel in both business development and talent acquisition, contributing to the success of our clients while fostering growth among our employees. <br> Responsibilities: • Build and maintain a pipeline of target clients to establish new relationships and expand existing business opportunities. • Develop strategic partnerships with key stakeholders to introduce staffing and project solutions tailored to technology needs. • Negotiate competitive rates for engagement specialists while ensuring alignment with client expectations. • Recruit and onboard high-caliber technology specialists to meet national practice requirements. • Conduct weekly interviews to identify talent aligned with specific skill matrices and organizational goals. • Provide consistent communication and career development support to engagement specialists. • Perform quality assurance calls with clients and employees to ensure satisfaction and identify additional needs. • Manage performance feedback, annual career discussions, and merit reviews for engagement specialists. • Match technology specialists with client projects using proprietary tools and Salesforce functionalities. • Resolve client concerns efficiently to maintain high levels of customer satisfaction.
<p>Advance possibility with a rewarding role as a <strong>Chart Retrieval Specialist</strong> in South Plainfield, NJ. Join a dynamic team dedicated to supporting health plans and medical groups through efficient risk-adjustment services and data collection. As a <strong>Chart Retrieval Specialist</strong>, you’ll use your tech skills and attention to detail to make a direct impact in the healthcare industry. Whether you’re already experienced or new to risk adjustment, this <strong>Chart Retrieval Specialist</strong> position offers full support, hands-on experience, and meaningful fieldwork.</p><p><br></p><p>Responsibilities:</p><ul><li>Travel up to 60 miles one way to healthcare provider offices to retrieve electronic and paper medical charts.</li><li>Use company-provided equipment to scan and securely upload medical records.</li><li>Coordinate access to records with office staff while maintaining professionalism and HIPAA compliance.</li><li>Accurately document completed retrievals and submit records via a secure system.</li><li>Complete all work submissions and communication from home – no reporting to an office required.</li><li>Participate in two days of paid remote training to get up to speed on processes and tools.</li><li>Collaborate with Team Leads and fellow Chart Retrieval Specialists as needed.</li></ul>
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p><strong>Overview</strong></p><p>Ready to take your career to the next level? Robert Half is building a <strong>talent pipeline</strong> of exceptional <strong>Accounts Payable (A/P) professionals</strong> to support businesses in need of skilled accounting specialists in the <strong>Central NJ </strong>area. Whether you’re actively looking for your next opportunity or exploring future career possibilities, we’re here to connect you with exciting roles across diverse industries.</p><p><br></p><p><strong>Position Summary</strong></p><p>Accounts Payable (A/P) Specialists are vital to a company’s financial operations. They ensure timely and accurate payment to vendors, contribute to optimizing cash flow, and play a key role in maintaining strong vendor relationships. If you’re detail-oriented, organized, and thrive in fast-paced environments, this is an essential role where your skills will shine.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>While every company may have slightly different expectations, the general responsibilities of an A/P Specialist include:</p><ul><li><strong>Invoice Processing:</strong> Accurately review, match, and enter invoices into accounting systems.</li><li><strong>Payment Execution:</strong> Prepare and process checks, electronic fund transfers (EFTs), wire transfers, and other payment methods on time.</li><li><strong>Vendor Communication:</strong> Manage relationships with vendors and resolve payment disputes, discrepancies, or inquiries professionally.</li><li><strong>Expense Tracking:</strong> Monitor and record business expenses in alignment with budgets and financial policies.</li><li><strong>Reconciliation:</strong> Perform monthly reconciliations for accounts payable and vendor accounts to ensure accuracy and compliance.</li><li><strong>Record Maintenance:</strong> Maintain up-to-date documentation of payments, invoices, and account activities.</li><li><strong>Compliance:</strong> Adhere to company policies and accounting standards, ensuring all transactions comply with relevant laws and regulations.</li><li><strong>Improvement Initiatives:</strong> Suggest or implement process-enhancements for a more efficient A/P workflow.</li></ul><p><br></p>
<p>75,000 - 90,000</p><p><br></p><p>My client, located near Westfield NJ, has an opportunity for an Accounts Payable / Accounts Receivable Specialist.</p><p> </p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off </li></ul><p> Responsibilities:</p><p> o Entering invoices into the accounting system and assigning them to appropriate cost centers.</p><p> o Preparing and processing wire transfers, ACH payments, and checks.</p><p> o Generating invoices and statements for clients and customers.</p><p>o Maintaining accurate records of all financial transactions.</p><p> o Processing vendor invoices, verifying accuracy, and ensuring timely payments.</p><p> o Ensuring compliance with company credit policies and accounting standards.</p><p> o Reconciling accounts payable and receivable balances regularly.</p><p> o Monitoring customer accounts for overdue payments and identifying outstanding debts.</p><p> o Investigating and resolving payment discrepancies and issues.</p><p> o Reconciling monthly bank cash collection transactions.</p><p> o Generating and providing various financial reports </p><p> o Assisting with month-end closing procedures and providing necessary reports and documentation.</p><p> o Following up on past-due accounts via phone, email, or written correspondence.</p><p> o Applying cash receipts to open invoices and reconciling daily receivable deposits.</p><p><br></p>
<p>We are looking for an experienced and detail-oriented A/R Credit Collections Specialist to join our team on a long-term contract basis. This role involves managing high-volume B2B accounts, ensuring accurate payment applications, and maintaining strong relationships with clients. This position offers an excellent opportunity to contribute to a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily order reviews and manage credit releases to ensure smooth account operations.</p><p>• Conduct high-volume B2B collections, maintaining professionalism and efficiency in all interactions.</p><p>• Investigate and resolve discrepancies such as misapplied payments, overpayments, and payments on account.</p><p>• Maintain detailed records of cash applications and account activities to ensure accuracy.</p><p>• Deliver exceptional customer service through both written and verbal communication channels.</p><p>• Collaborate with internal teams to address billing issues and improve processes.</p><p>• Utilize Microsoft Excel and Word for data analysis and reporting responsibilities.</p><p>• Apply knowledge of enterprise systems such as SAP or S4Hana, if applicable.</p><p>• Monitor credit limits and provide recommendations for adjustments based on account performance.</p>
<p>A premier Philadelphia-based law firm dedicated to advocating for victims of catastrophic personal injury. With a proven track record of success, our firm provides compassionate and aggressive representation to clients who have suffered life-altering injuries. We are seeking a highly motivated and empathetic <strong>Intake Specialist</strong> to serve as the first point of contact for prospective clients and help ensure each inquiry receives prompt, professional attention.</p><p><br></p><ul><li>Serve as the initial point of contact for potential clients via phone, email, and online inquiries</li><li>Conduct detailed intake interviews to gather relevant case facts and client information</li><li>Assess case viability using firm guidelines and escalate qualified leads to attorneys for review</li><li>Maintain accurate and organized records in the case management system</li><li>Follow up with potential clients to collect missing documentation or clarify information</li><li>Demonstrate empathy, professionalism, and discretion in all client interactions</li><li>Collaborate with attorneys, paralegals, and other staff to ensure a seamless client onboarding process</li><li>Provide updates to clients on the status of their intake process when appropriate</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounting Specialist to join our team in Ocean County, New Jersey. In this position, you will focus on managing accounts receivable and accounts payable processes, ensuring financial accuracy and compliance. This role offers an opportunity to showcase your organizational skills and ability to work collaboratively within the automotive industry.</p><p><br></p><p>Responsibilities:</p><p>• Match remittances to incoming payments and investigate any discrepancies.</p><p>• Research and resolve payments lacking remittance details to ensure accurate processing.</p><p>• Post transactions, including organizational and wire payments, into the system.</p><p>• Review aging reports regularly and follow up on outstanding balances.</p><p>• Set up new customer accounts, verifying documentation such as credit applications and tax exemption certificates.</p><p>• Update and maintain customer account details while adhering to compliance standards.</p><p>• Conduct preliminary credit evaluations and recommend credit limits to management.</p><p>• Reconcile accounts receivable and maintain sales tax certificates.</p><p>• Perform three-way matching for vouchers and process international payments.</p><p>• Reconcile accounts payable trade and intercompany accounts, ensuring accuracy.</p>
<p>55,000 - 60,000</p><p><br></p><p>Benefits:</p><ul><li>health</li><li>vision</li><li>dental</li><li>paid time off</li><li>401k</li><li>life insurance</li></ul><p><br></p><p>Key Responsibilities:</p><ul><li>Process vendor invoices and ensure proper coding and approvals.</li><li>Reconcile accounts payable transactions and resolve discrepancies.</li><li>Prepare and process electronic transfers and payments.</li><li>Maintain vendor files and manage vendor communications.</li><li>Assist with month-end closing and reporting.</li><li>Ensure compliance with company policies and procedures.</li></ul><p><br></p><p><br></p>
<p>Are you detail-oriented, tech-savvy, and comfortable working independently? We are hiring a <strong>Chart Retrieval Specialist</strong> in the <strong>Wilmington, DE</strong> area for a 5-month contract position. As a <strong>Chart Retrieval Specialist</strong>, you will be an essential part of a data collection team, responsible for traveling to provider offices and retrieving medical records. This position offers a flexible schedule, mileage reimbursement, and the opportunity to work both in the field and from home. If you're ready to take on a project-based role where accuracy and reliability matter, this <strong>Chart Retrieval Specialist</strong> position may be the right fit for you.</p><p><br></p><p><strong>Position Details:</strong></p><ul><li><strong>Duration:</strong> 5-month contract with potential for extension</li><li><strong>Pay Rate:</strong> $19.50 to $21.50/hour + $0.70/mile (reimbursed from mile 1)</li><li><strong>Location:</strong> Fieldwork within a 60-mile radius of Wilmington, DE</li><li><strong>Schedule:</strong> Project-based (hours vary weekly); Monday–Friday availability required (8:00 AM – 5:00 PM)</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Travel to healthcare provider offices to retrieve paper and electronic medical records</li><li>Upload medical charts into a secure, password-protected system</li><li>Submit completed work remotely from home—no daily office reporting required</li><li>Operate scanning equipment and manage digital medical files</li><li>Maintain courteous, professional communication with provider office staff</li><li>Collaborate remotely with a team lead and fellow specialists</li><li>Ensure all assignments are completed accurately and within deadline</li></ul><p><br></p>
<p>We are looking for a detail-oriented Payroll Specialist to join our team in the Central, New Jersey area. In this role, you will oversee payroll processing, tax withholdings, and benefit reconciliations while ensuring accuracy and compliance. This position is ideal for someone with strong organizational skills and a proven ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate timesheets for accuracy before processing payroll.</p><p>• Process weekly payroll and ensure timely payment to employees.</p><p>• Maintain and update employee records, including tax and benefit information.</p><p>• Assist in preparing tax reports and ensuring compliance with relevant regulations.</p><p>• Provide administrative support for payroll-related functions and inquiries.</p><p>• Handle garnishments, tax withholdings, and other payroll deductions.</p><p>• Reconcile benefit deductions and review invoices for accuracy before payment.</p><p>• Address and resolve account inquiries related to payroll and benefits.</p><p>• Support vendor invoicing and ensure proper documentation is maintained.</p>
We are looking for a Digital Marketing Specialist to join our dynamic team in Princeton, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and is eager to make a significant impact by driving innovative marketing strategies for eCommerce brands. If you have a passion for data-driven storytelling and a desire to shape the future of digital marketing, this position is perfect for you.<br><br>Responsibilities:<br>• Develop and execute effective digital marketing campaigns across multiple platforms, including Google Ads, Meta Ads, and Amazon Seller Central.<br>• Analyze performance metrics using tools like Google Analytics, Adobe Analytics, and Power BI to generate actionable insights.<br>• Create compelling reports and presentations to share data-driven findings with clients and internal teams.<br>• Lead team training sessions to ensure alignment with the latest marketing strategies and technological advancements.<br>• Mentor and guide team members to encourage growth and enhance paid media expertise.<br>• Collaborate with eCommerce clients to understand their goals and recommend tailored marketing strategies.<br>• Utilize advanced AI marketing tools like LXRInsights to optimize campaign performance.<br>• Stay ahead of industry trends, especially in AI and digital marketing, to maintain a competitive edge.<br>• Serve as a subject matter expert, providing strategic guidance to clients and internal teams.
<p>We are looking for a dedicated part-time Accounts Payable Specialist to join a team in Wilmington, Delaware. This hybrid role offers an excellent opportunity to contribute to essential financial processes while honing your expertise in accounts payable and related systems. This is a Contract-to-permanent position, ideal for individuals seeking a long-term career path.</p><p><br></p><p>Responsibilities:</p><p>• Process and organize vendor invoices, ensuring proper allocation to appropriate payors.</p><p>• Request and verify vendor payment details and W-9 documentation when necessary.</p><p>• Review invoices for accuracy and compliance with company policies.</p><p>• Collaborate with purchasers to obtain invoice approval and required supporting documents.</p><p>• Maintain detailed records by entering invoices into spreadsheets and uploading them to the general ledger.</p><p>• Distribute invoices for approval and monitor responses to ensure timely processing.</p><p>• Input payment details into banking systems for final approval.</p><p>• Prepare invoice data for accurate entry into QuickBooks and other accounting systems.</p><p>• Utilize Excel for tracking and reporting financial information.</p>
We are looking for a skilled Paid Social Specialist to oversee and optimize paid social media campaigns for our team in West Chester, Pennsylvania. In this long-term contract role, you will play a key part in driving engagement and growth through innovative strategies and effective coordination of campaign assets.<br><br>Responsibilities:<br>• Develop, implement, and manage paid social media campaigns across various platforms to meet marketing objectives.<br>• Coordinate the creation and delivery of assets for paid media initiatives, ensuring alignment with campaign goals.<br>• Monitor campaign performance and provide actionable insights to improve results.<br>• Collaborate with cross-functional teams to align paid social strategies with broader marketing efforts.<br>• Stay up-to-date with trends and best practices in social media advertising to enhance campaign effectiveness.<br>• Manage budgets and allocate resources for optimal campaign performance.<br>• Analyze data to track KPIs and generate detailed reports on campaign outcomes.<br>• Work with creative teams to ensure content resonates with target audiences.<br>• Optimize campaigns for maximum ROI through continuous testing and refinement.<br>• Provide strategic recommendations to enhance the overall paid social strategy.
<p>We are looking for an experienced Accounts Payable Specialist to join our client's team in Lancaster, Pennsylvania. This is a short-term contract position where you will play a vital role in managing and processing accounts payable tasks with accuracy and efficiency. The ideal candidate will be detail-oriented, proactive, and comfortable working in an office setting.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, including coding invoices and account coding, ensuring accuracy and compliance with company policies.</p><p>• Manage and execute check runs and Automated Clearing House (ACH) payments in a timely manner.</p><p>• Collaborate with internal teams to address and resolve discrepancies or issues related to invoices and payments.</p><p>• Maintain thorough and organized records of all accounts payable transactions.</p><p>• Assist in month-end closing activities related to accounts payable.</p><p>• Ensure adherence to accounting standards and regulations in all accounts payable processes.</p><p>• Respond promptly to vendor inquiries and maintain positive working relationships.</p><p>• Identify opportunities to improve efficiency in the accounts payable process.</p><p>• Provide support for audits by preparing necessary accounts payable documents and reports.</p>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.<br><br>Responsibilities:<br>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.<br>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.<br>• Process patient claims promptly and oversee account management to maintain compliance standards.<br>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.<br>• Regularly review work lists to prioritize accounts requiring immediate attention and action.<br>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.<br>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.<br>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.<br>• Leverage electronic medical record systems and billing software to streamline account management and reporting.
We are looking for a meticulous and analytical individual to join our team as a Tax Verification Specialist in Hamilton, New Jersey. In this role, you will play a vital part in ensuring the accuracy and compliance of financial aid applications by reviewing and verifying tax documents and other supporting materials. This is a long-term contract position offering the opportunity to contribute to the education industry while leveraging your expertise in financial analysis and data entry.<br><br>Responsibilities:<br>• Review and assess federal tax documents, including Form 1040, W-2s, and business tax returns, submitted by applicants.<br>• Verify financial aid documentation such as verification worksheets and income records to ensure accurate financial reporting.<br>• Identify inconsistencies and resolve discrepancies between submitted documents and financial aid applications.<br>• Update applicant information within the grants software system to reflect corrected and verified data.<br>• Process state financial aid applications and supporting materials to determine eligibility.<br>• Ensure compliance with federal, state, and institutional regulations governing financial aid programs.<br>• Communicate with applicants, families, and institutions to request clarification or additional documentation when necessary.<br>• Apply sound judgment and decision-making skills to support accurate award determinations.<br>• Collaborate with team members to maintain high standards of data accuracy and regulatory adherence.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
