We are looking for an experienced Business Systems Analyst to join our team in Houston, Texas. In this contract-to-permanent role, you will play a vital part in analyzing business needs, developing system solutions, and ensuring alignment with organizational goals. This position offers an exciting opportunity to contribute to impactful projects while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Analyze and document business requirements to support system enhancements and process improvements.<br>• Collaborate with stakeholders to gather and clarify project needs and objectives.<br>• Develop detailed Business Requirement Documents (BRDs) to guide technical teams in solution development.<br>• Translate business requirements into functional specifications for system design and implementation.<br>• Work closely with development teams to ensure solutions align with organizational goals and user needs.<br>• Facilitate Agile Scrum ceremonies, including sprint planning and retrospectives, to ensure project milestones are met.<br>• Conduct gap analysis to identify areas for improvement and propose effective solutions.<br>• Partner with quality assurance teams to validate system functionality and ensure requirements are met.<br>• Create and maintain project documentation, including workflows and process diagrams.<br>• Provide ongoing support and training to end-users following system implementations.
<p>Our team is seeking an experienced Business Systems Analyst to support midstream/pipeline technology initiatives. The ideal candidate will have sector-specific expertise and strong experience analyzing and optimizing business processes and technology solutions within the oil & gas pipeline and midstream sector. Preference will be given to those with hands-on experience in either Maximo (Asset Management) or GIS (Geographic Information Systems).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business and technical teams to assess, document, and translate pipeline/midstream business requirements into effective technology solutions.</li><li>Lead analysis and improvement of existing midstream/pipeline business processes for operational efficiency, regulatory compliance, and system integration.</li><li>Serve as a subject-matter expert on Maximo and/or GIS platforms, supporting customization, reporting, and data migration initiatives as needed.</li><li>Develop user stories, functional specifications, and process diagrams to communicate business needs and technical requirements.</li><li>Configure and test system enhancements or new modules, and support end-user UAT (User Acceptance Testing).</li><li>Provide ongoing system support, troubleshooting, and training to business stakeholders.</li><li>Document workflows, business rules, and data mappings for pipeline operational systems.</li><li>Ensure project deliverables meet quality standards, timelines, and stakeholder objectives.</li><li>Monitor emerging trends and recommend improvements in asset management, mapping, and regulatory tracking systems.</li></ul><p><br></p><p><br></p>
<p><strong>Role Overview</strong></p><p>The Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.</p><p>The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul><p><br></p><p><strong>Key Interactions</strong></p><ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul><p><br></p>
<p><strong>Business Analyst – Construction Portfolio, Project, and Resource Management Systems</strong></p><p><strong>Location:</strong> PST Remote (Client based in the Seattle, WA area)</p><p><strong>Employment Type:</strong> 6 Month Contract (Potential for Extension or Conversion</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Job Overview</strong></p><p>We are seeking an experienced <strong>Business Analyst</strong> to support a large‑scale Construction Portfolio, Project, and Resource Management System implementation. This role is ideal for someone who thrives in dynamic environments, enjoys collaborating across multiple stakeholder groups, and is motivated by complex, enterprise‑level technology projects.</p><p>The Business Analyst will work closely with the Project Manager, vendor implementation team (as applicable), and internal business and technical stakeholders to ensure that all business, functional, technical, and performance requirements are identified, validated, documented, and traceable throughout the project lifecycle. This role will also support process mapping, requirements analysis, RFP development, testing readiness, and post‑go‑live validation.</p><p><strong>Key Responsibilities</strong></p><p><strong>Process Mapping & Use Case Definition</strong></p><ul><li>Develop <strong>as‑is and to‑be process maps</strong> for construction‑related workflows.</li><li>Define and document <strong>use cases, user stories, and acceptance criteria</strong>.</li><li>Translate business needs into <strong>clear technical specifications</strong>, ensuring alignment with existing systems and infrastructure.</li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li>Serve as a liaison between <strong>business units, technical teams, and project leadership</strong>.</li><li>Facilitate stakeholder review sessions, requirement validation workshops, and feedback loops across all workstreams.</li></ul><p><strong>Requirements Elicitation & Analysis</strong></p><ul><li>Lead requirements‑gathering sessions with subject matter experts.</li><li>Conduct <strong>fit‑gap analyses</strong> to evaluate solution alignment with program needs.</li><li>Maintain requirement documentation throughout the project lifecycle.</li></ul><p><strong>RFP Development</strong></p><ul><li>Prepare a fully defined <strong>Request for Proposal (RFP)</strong>, including detailed business and functional requirements.</li><li>Collaborate with procurement and legal teams to finalize the RFP package.</li><li>Assist in drafting sections such as business context, scope, and desired outcomes.</li><li>Develop <strong>vendor evaluation criteria</strong> to support the selection process.</li></ul><p><strong>Testing & Delivery Readiness</strong></p><ul><li>Support the definition of <strong>UAT test coverage</strong> and develop corresponding test scripts.</li><li>Maintain traceability documents linking requirements to test cases and outcomes.</li><li>Validate operational readiness for transition and support <strong>post–go‑live verification</strong>.</li></ul>
<p><strong>Role Overview</strong></p><p>The Telecommunications Analyst III – POTS Transition supports the POTS Transition Team, which is responsible for implementing POTS (Plain Old Telephone Service) replacement solutions and coordinating field execution activities. This role focuses on managing end‑to‑end replacement efforts, including site coordination, service provider engagement, installation oversight, post‑cutover validation, and savings calculation.</p><p>The position works closely with the Disconnect Coordination Team (DCT) to ensure timely execution of disconnect activities once replacement solutions are fully implemented. The ideal candidate brings extensive experience with legacy voice and data circuits, strong field execution capabilities, and the ability to manage complex, multi‑stakeholder initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement POTS replacement solutions at field locations</li><li>Coordinate with site contacts, service providers, vendors, and telecom carriers</li><li>Schedule and manage site surveys and oversee installation activities</li><li>Validate operational readiness following cutover</li><li>Calculate cost savings associated with completed POTS replacements</li><li>Notify the Disconnect Coordination Team (DCT) once replacements are complete and disconnects can proceed</li><li>Maintain effective cross‑functional communication to ensure accurate execution and alignment</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Lead execution of POTS replacement initiatives across assigned locations</li><li>Gather and validate requirements in collaboration with site contacts and stakeholders</li><li>Coordinate site surveys, installation schedules, and service provider activities</li><li>Oversee replacement installations and confirm services are functioning as intended post‑cutover</li><li>Prepare and present findings, recommendations, and status updates to project leadership and stakeholders</li><li>Track progress, timelines, risks, and dependencies across multiple initiatives</li><li>Calculate and document realized cost savings tied to completed replacements</li><li>Maintain accurate records in designated tracking and reporting systems</li><li>Collaborate closely with the Disconnect Coordination Team (DCT) to enable follow‑on disconnect execution</li></ul><p><br></p><p><strong>Key Interactions</strong></p><p>This role works closely with a broad range of internal and external partners, including:</p><ul><li>Internal site contacts and business stakeholders</li><li>Telecommunications carriers and service providers</li><li>Vendors supporting surveys and installations</li><li>Sourcing and digital teams</li><li>Disconnect Coordination Team (DCT)</li><li>Project and operational leadership</li></ul><p>Strong communication, coordination, and stakeholder management skills are essential for success.</p>
<p>Overview</p><p>We are seeking a Technical Support Analyst II – Audio‑Visual to provide hands‑on, end‑user focused support for enterprise audio‑visual (AV) systems. This role is highly customer‑facing and emphasizes proactive problem resolution, system health monitoring, and end‑user enablement.</p><p>The ideal candidate has experience supporting AV environments, enjoys troubleshooting hardware and software issues, and is eager to learn and grow within a fast‑paced, cross‑functional environment. This role also requires physical activity, including lifting and maneuvering equipment during installations and troubleshooting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide day‑to‑day support, maintenance, troubleshooting, and evaluation of conference room AV hardware and software</li><li>Assist end users with meeting scheduling, setup, and real‑time technical issues</li><li>Support Microsoft Teams Rooms and enterprise conferencing environments</li><li>Partner with senior AV staff to monitor and maintain the health of AV platforms and digital signage systems</li><li>Perform daily site walkthroughs to proactively identify and resolve system issues</li><li>Run system health reports and analyze trends to prevent future outages</li><li>Provide end‑user training to reduce recurring issues and improve adoption</li><li>Support meetings and events, including camera tracking and room configuration</li><li>Research and learn new AV technologies and production systems</li><li>Deliver both onsite and remote field support as needed</li></ul>
We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.