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9 results for It Operations Manager in Pasadena, CA

IT Operations Lead

Los Angeles, California
onsite
Permanent / Full Time
121000 - 145000 USD / Yearly
IT Operations Lead Company OverviewA rapidly growing manufacturing and technology organization is seeking an IT Operations Lead to help scale corporate technology operations in Los Angeles, California. The company operates at the intersection of advanced manufacturing, software, automation, and engineering, supporting both corporate and production environments. This is an opportunity to combine hands-on technical expertise with team leadership while helping build an IT function designed for rapid growth. Role SummaryThe IT Operations Lead will oversee day-to-day corporate IT operations while remaining deeply hands-on with systems administration, automation, executive support, AV technologies, and service delivery. This role will help lead and mentor a growing team while developing automation and AI-enabled solutions that improve efficiency and reduce support volume. The ideal candidate has progressed from systems administration or engineering into technical leadership and has experience supporting a rapidly scaling organization. Key Responsibilities<ul><li>Lead day-to-day IT operations, establish priorities, resolve escalations, and mentor technical team members.</li><li>Build automation and integrations using Python, PowerShell, Bash, APIs, webhooks, and other scripting technologies.</li><li>Develop and optimize AI-enabled support workflows, chatbots, self-service capabilities, and ticket automation.</li><li>Analyze service desk trends to identify opportunities for automation, documentation, process improvement, and ticket reduction.</li><li>Provide white-glove technology support for executives, leadership teams, and other high-priority users.</li><li>Oversee conference room technology, collaboration platforms, live events, company-wide meetings, and AV operations.</li><li>Administer and optimize enterprise SaaS, identity, endpoint management, collaboration, and ITSM platforms.</li><li>Drive IT service management practices including SLAs, escalations, change management, asset lifecycle management, and operational documentation.</li><li>Partner with Security, Infrastructure, DevOps, Facilities, and business teams on cross-functional initiatives.</li><li>Manage technology vendors, licensing, service quality, and operational costs.</li><li>Support technology initiatives across corporate and manufacturing environments as the organization expands.</li><li>Help recruit, develop, and scale the IT operations team as business needs grow.</li></ul>Additional Details<ul><li>Work model: On-site, five days per week</li><li>Approximately 10-20% nationwide travel</li><li>Hands-on technical leadership role with significant opportunity to shape and scale IT operations</li><li>Some physical handling of IT and AV equipment may be required</li><li>Candidates must be authorized to work in the United States and satisfy applicable regulatory employment requirements</li></ul>
2026-09-17T00:00:00Z

IT Business Operations Coordinator

Santa Monica, California
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Business Operations Coordinator to join our team in California in a contract capacity with the potential to become permanent. This position supports the day-to-day operational backbone of IT by overseeing vendor billing, software licensing, purchasing coordination, and documentation with a strong focus on accuracy and follow-through. The ideal candidate is comfortable working across Finance, HR, Accounts Payable, and external partners while keeping spending, renewals, and records organized and audit-ready. Responsibilities: • Review and route invoices related to technology purchases and services, ensuring charges are accurate and properly documented before payment. • Monitor ongoing vendor billing schedules, investigate irregular charges, and work with internal teams or suppliers to resolve issues promptly. • Keep detailed cost records and contribute to recurring budget summaries for monthly and quarterly financial tracking. • Partner with Accounts Payable to help maintain timely processing of IT-related payments and clear outstanding billing concerns. • Manage software entitlement records for platforms such as Microsoft 365, Adobe, and other business tools, including tracking assigned and available licenses. • Oversee renewal timelines for software agreements and service contracts so coverage remains uninterrupted and key dates are not missed. • Assist with purchasing activities by collecting vendor quotes, preparing purchase requests, and following orders through delivery and completion. • Maintain organized vendor files, contract records, and supporting documentation so information is current, accessible, and ready for audit or compliance review. • Coordinate user provisioning and deprovisioning tasks tied to onboarding and offboarding, including access to applications and license assignments. • Produce regular reporting on IT expenditures, license usage, and vendor commitments while identifying opportunities to improve workflow efficiency and reduce manual effort.
2026-09-21T00:00:00Z

IT Systems Administrator

Los Angeles, California
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
IT Systems Administrator Company OverviewA leading organization in the media, entertainment, and creative technology industry is seeking an IT Systems Administrator to support a highly collaborative and innovative environment. Based in Los Angeles, California, the company relies on modern technology solutions to support employees across multiple North American locations. This is an excellent opportunity for a technology professional who enjoys blending hands-on end-user support with systems administration, process improvement, and infrastructure initiatives. Role SummaryThe IT Systems Administrator will provide advanced support for a predominantly Apple-based environment while helping manage and improve core IT systems, infrastructure, and service management processes. This role is responsible for supporting Mac and iOS devices, administering JAMF and Google Workspace environments, assisting with infrastructure projects, and delivering exceptional customer service to employees at all levels, including executive leadership. The ideal candidate is technically strong, self-motivated, customer-focused, and eager to grow their systems administration expertise. Key Responsibilities<ul><li>Provide end-user support for macOS, iOS, and related technologies across multiple office locations.</li><li>Configure, deploy, maintain, and troubleshoot Apple devices and associated applications.</li><li>Administer and support JAMF device management and endpoint configuration.</li><li>Manage user accounts, access controls, and device administration within Google Workspace and identity management platforms.</li><li>Assist with the implementation, optimization, and ongoing administration of the organization's IT service management platform.</li><li>Troubleshoot hardware, software, networking, printing, and connectivity issues through resolution.</li><li>Support conferencing, telephony, security, and collaboration technologies.</li><li>Participate in infrastructure projects involving servers, networking, security, and cloud-based technologies.</li><li>Manage ticket queues, service requests, incidents, and documentation within established service management processes.</li><li>Develop and maintain technical documentation, workflow diagrams, and standard operating procedures.</li><li>Assist with the implementation of security initiatives including MFA, SSO, endpoint protection, and related technologies.</li><li>Train and support employees on technology best practices while delivering a high level of customer service.</li><li>Participate in an on-call rotation and provide occasional support outside normal business hours.</li></ul>Additional Details<ul><li>Work model: On-site 5 days a week</li><li>Full-time position</li><li>Travel may be required up to once per quarter to support additional offices throughout North America</li><li>Opportunity to support upcoming IT modernization initiatives, including ITSM enhancements and identity management projects</li><li>Collaborative environment with direct exposure to infrastructure, systems administration, and enterprise technology projects</li></ul>
2026-08-31T00:00:00Z

IAM Manager

Los Angeles, California
onsite
Permanent / Full Time
200000 - 210000 USD / Yearly
Identity Security & Access Management (IAM) Manager Company OverviewA global consumer products and retail organization is seeking an IAM Manager to lead the evolution of enterprise identity security capabilities across a rapidly growing technology landscape. Based in Los Angeles, California, the organization operates a complex hybrid environment spanning cloud platforms, enterprise applications, infrastructure services, and emerging technologies. This is an opportunity to shape the future of identity security while helping enable innovation, scalability, and secure business growth. Role SummaryThe IAM Manager will serve as a key leader within the information security organization, responsible for driving identity security strategy, governance, architecture, and operational maturity across the enterprise. This role will oversee identity and access management programs supporting workforce, privileged, non-human, and emerging AI agent identities. The ideal candidate is a proactive and forward-thinking leader who can balance strategic planning with hands-on execution while partnering closely with infrastructure, operations, cloud, and application teams. Key Responsibilities<ul><li>Lead and mature the enterprise Identity and Access Management (IAM) program, including governance, architecture, engineering, and operational oversight.</li><li>Develop and execute IAM strategy, roadmaps, priorities, metrics, and long-term security initiatives.</li><li>Establish identity security standards, policies, reference architectures, and best-practice frameworks.</li><li>Drive adoption of modern authentication technologies including phishing-resistant authentication, MFA, passkeys, risk-based authentication, and adaptive access controls.</li><li>Oversee privileged access management, identity governance, entitlement management, and access certification programs.</li><li>Establish governance and security standards for non-human identities, including service accounts, API keys, automation accounts, bots, workload identities, and AI agents.</li><li>Partner with technology teams to design and implement scalable authentication, authorization, and identity lifecycle management solutions.</li><li>Advise stakeholders on identity security risks, Zero Trust principles, cloud identity controls, and access governance strategies.</li><li>Develop and maintain automation frameworks that improve identity operations, access reviews, compliance reporting, and risk reduction.</li><li>Collaborate with infrastructure and operations teams supporting identity platforms and enterprise access processes.</li><li>Manage vendor relationships, technology evaluations, implementation efforts, and platform roadmaps.</li><li>Establish and track IAM KPIs, performance metrics, and maturity goals.</li><li>Promote a security-first culture through collaboration, education, and continuous improvement initiatives.</li></ul>Additional Details<ul><li>Work model: Three onsite days per week required</li><li>Leadership role with responsibility for enterprise IAM strategy and security initiatives</li><li>High visibility position partnering across security, infrastructure, cloud, application, and business teams</li><li>Opportunity to influence identity security strategy for emerging AI, automation, and cloud technologies</li></ul>
2026-09-14T00:00:00Z

Director of Risk & Business Operations

Los Angeles, California
onsite
Permanent / Full Time
160000 - 185000 USD / Yearly
Director, Business Operations & Risk Management Company OverviewA leading real estate and investment organization based in Los Angeles, California is seeking a Director of Business Operations & Risk Management to strengthen its operational resilience and enterprise risk programs. The organization manages a diverse portfolio of real assets and investments and is focused on disciplined growth, operational excellence, and creating long-term value for stakeholders and communities. Role SummaryThe Director, Business Operations & Risk Management will lead the organization’s operational resilience framework with primary ownership of Third-Party Risk Management (TPRM), incident management, business continuity planning, and operational risk reporting. This role combines strategic leadership with hands-on execution, partnering closely with executive leadership, Compliance, Legal, Technology, Internal Audit, and business leaders. The ideal candidate brings deep experience within financial services, asset management, real estate, or a similarly regulated environment and can continuously strengthen risk programs as the organization evolves. Key Responsibilities<ul><li>Own and continuously enhance the Third-Party Risk Management program, including due diligence, onboarding, monitoring, remediation, and vendor offboarding.</li><li>Manage third-party and outsourced resources while ensuring vendor oversight follows a consistent, risk-based framework.</li><li>Lead incident management activities across operational, cybersecurity, privacy, fraud, and physical security events, coordinating triage, containment, resolution, and post-incident reviews.</li><li>Own the Business Continuity Planning program, including policies, governance, Business Impact Assessments, annual testing, disaster response, and remediation activities.</li><li>Partner with business leaders to identify operational risks, evaluate controls, and implement effective mitigation strategies.</li><li>Develop dashboards, KPIs, incident reporting, vendor risk metrics, and executive-level reporting for leadership and governance committees.</li><li>Support internal and external audits, regulatory examinations, investor due diligence, and compliance requirements.</li><li>Drive process improvement and operational excellence across risk management programs, including opportunities for automation and emerging technologies.</li><li>Support organizational change initiatives, acquisitions, integrations, and other firmwide strategic projects from an operational risk perspective.</li><li>Lead, coach, and develop internal team members while overseeing external vendor resources.</li></ul>Additional Details<ul><li>Work model: On-site</li><li>Full-time leadership position</li><li>Manages one direct report and provides oversight of external resources</li><li>Occasional evening, weekend, or holiday availability may be required for incident response and business continuity events</li><li>High-visibility position partnering with department leaders and executive leadership</li><li>Opportunity to support enterprise transformation, operational resilience, and strategic initiatives</li></ul>
2026-09-23T00:00:00Z

AVP of Operations

Carson, California
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an experienced operations leader to oversee freight forwarding and logistics activity in Carson, California. This role is responsible for keeping shipments, projects, and customer commitments on track while creating a disciplined, responsive operating environment across the team. The ideal candidate brings strong operational judgment, a hands-on management style, and deep familiarity with CargoWise One to help drive accuracy, accountability, and timely execution. Responsibilities: • Lead the daily execution of freight forwarding and logistics workflows, ensuring shipments and related projects move forward accurately and within required timelines. • Monitor active orders, upcoming milestones, service exceptions, and unresolved tasks so priorities remain visible and work progresses without delays. • Coordinate end-to-end operational activity across bookings, documentation, carriers, warehouse support, trucking, final delivery, and customer updates. • Build and maintain a consistent cadence for the operations team through clear planning, regular follow-up, and defined ownership of next steps. • Anticipate operational risks early, intervene on complex or urgent matters, and drive issues through to resolution before they affect service commitments. • Provide direct leadership to operations staff by coaching performance, reinforcing standards, and developing stronger independent decision-making across the team. • Allocate workload and coverage effectively to support collaboration while maintaining clear responsibility for deadlines, accuracy, and client deliverables. • Step into high-priority shipments, sensitive customer situations, and time-critical exceptions when direct involvement is needed to ensure successful outcomes. • Maintain accurate operational visibility within CargoWise One and use the system to support execution, communication, and accountability across activities.
2026-09-18T00:00:00Z

Office Manager

Los Angeles, California
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations in California. This contract position with potential for a long-term opportunity is ideal for someone who can keep the office running efficiently while providing front-desk support and coordinating essential business services. The role includes managing supplies, assisting with accounts payable activities, and handling HR-related administrative tasks in a detail-focused office environment. Responsibilities: • Oversee day-to-day office administration to ensure an efficient and well-organized workplace • Coordinate the purchasing of office materials and replenish inventory before shortages affect operations • Track and maintain supply levels, vendor orders, and general office resource availability • Support accounts payable processes by organizing invoices, preparing documentation, and assisting with payment workflows • Greet visitors, answer incoming calls, and serve as the first point of contact for the office • Provide administrative support for HR activities such as record maintenance, onboarding coordination, and document handling
2026-09-24T00:00:00Z

Office Manager

Pasadena, California
onsite
Temporary / Contract
23 - 25 USD / Hourly
We currently have excellent ongoing opportunities for highly skilled and motivated Office Managers to lead operations at a growing company. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you. Please email your resume and call 626.463.2031 for immediate consideration.How you will make an impact· Leading overall office administration· Handling copy services, word processing, mail and distribution services, office reception, office equipment, utility services and communication systems· Evaluating and improving office production· Assisting in developing and revising office policies and procedure for improved work flow· Assisting the Operations Manager and Director in monitoring budget for office related items and staff
2026-09-17T00:00:00Z

Office Manager

Fullerton, California
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for an experienced and proactive Office Manager to support daily operations and deliver an excellent client experience in our California office. This contract-to-permanent opportunity is ideal for someone who enjoys balancing administrative coordination with client interaction in a client-focused services setting. The right candidate will bring strong organizational skills, sound judgment, and a service-focused approach to keeping the office running efficiently. Responsibilities: • Serve as the first point of contact for clients, providing courteous assistance by phone, email, and in person. • Coordinate calendars and arrange appointments for tax preparation, consultations, and new client meetings. • Assemble, review, and maintain client files so records are complete and ready ahead of scheduled appointments. • Track incoming correspondence, manage mail and electronic communications, and direct inquiries to the appropriate team members. • Update client information within office systems and help ensure records remain accurate and current. • Guide new clients through the intake process, collecting required documentation and supporting a seamless onboarding experience. • Provide administrative support to tax professionals through document preparation, task coordination, and workflow follow-up. • Oversee office supply levels, place vendor orders, and help maintain a clean, organized, and functional workspace. • Identify process improvement opportunities that strengthen operational efficiency and enhance client service while safeguarding sensitive information.
2026-09-08T00:00:00Z