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19 results for Customer Service Specialist in Pasadena, CA

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs. Responsibilities: • Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines. • Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset. • Assist members with balance reviews, transaction questions, and other routine account-related requests. • Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes. • Explain available financial products and service options, including protection-related offerings, to help members make informed decisions. • Update account details and maintain complete, accurate records across member profiles and related documentation. • Recognize opportunities to recommend suitable products and services based on each member's situation. • Protect confidential information and follow all privacy and security standards when handling sensitive data. • Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience. • Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
2026-08-17T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Adelanto, CA
onsite
Temporary / Contract
21.3275 - 24.695 USD / Hourly
We are looking for a Customer Service Representative to support utility-related customer interactions for a non-profit organization in Adelanto, California. This Long-term Contract opportunity is ideal for someone who enjoys helping the public, managing account questions, and handling payment activity with accuracy and professionalism. The position plays an important role in delivering responsive service, maintaining reliable records, and assisting with day-to-day administrative needs in a busy office setting. Responsibilities: • Deliver courteous and timely assistance to residents, customers, and visitors with questions related to utility services and general account support. • Accept and process payments for water accounts and other departmental transactions while ensuring all entries are completed accurately. • Respond to billing concerns, service requests, and account inquiries by phone and in person, providing clear information and appropriate follow-up. • Complete receipting, payment posting, and cash-handling activities in line with established financial procedures and service standards. • Update customer files and supporting documentation to keep records organized, current, and accurate. • Reconcile daily financial activity and review transaction details to confirm balances and identify discrepancies. • Address customer issues with professionalism, using sound judgment to resolve concerns or route more complex matters to the appropriate team member. • Assist with administrative support tasks and contribute to additional departmental assignments as needed. • Manage a high volume of inbound customer communications and perform related data entry tasks efficiently in a fast-paced environment.
2026-08-20T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-21T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, service-related concerns, and general requests in Tustin, California. This opportunity is with a real estate and property organization and offers a hybrid work arrangement. This is a Long-term Contract position beginning as a 90-day assignment with the potential for extension. Responsibilities:• Manage a high volume of incoming and outgoing calls, helping residents with maintenance matters, account-related questions, and service requests.• Deliver thoughtful and detail-oriented support by listening carefully, responding with empathy, and guiding residents toward effective solutions.• Investigate resident concerns and work toward timely resolution by partnering with appropriate internal teams when additional support is needed.• Record conversations, requests, complaints, and follow-up details accurately in company systems to maintain complete service documentation.• Provide clear information about available services, processes, and next steps so residents receive accurate and helpful guidance.• Follow up with residents after initial contact to confirm their concerns have been addressed and that they are satisfied with the outcome.• Use multiple software applications efficiently to enter data, update records, schedule actions, and manage resident communications.• Build positive working relationships across departments to support consistent service and a strong resident experience.
2026-08-21T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
About the RoleWe are seeking a friendly and professional Customer Service Representative to join our team on a temporary basis. The ideal candidate will provide exceptional customer support, respond to inquiries, and help ensure a positive customer experience.Key Responsibilities<ul><li>Answer incoming calls, emails, and customer inquiries</li><li>Resolve customer concerns and provide timely solutions</li><li>Process orders, returns, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to address customer needs</li><li>Provide product and service information as needed</li></ul>
2026-08-18T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-21T00:00:00Z

Customer Service Representative

Gardena, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a service-oriented individual to join a nonprofit organization in California as a Contract Customer Service Representative. This role supports membership activities, educational programs, and event coordination by handling inquiries, maintaining accurate records, and helping deliver a positive experience for members, participants, and volunteers. The position is well suited for someone who is highly organized, comfortable managing multiple details, and confident communicating with a wide range of stakeholders. Responsibilities: • Respond to inbound member and participant inquiries by phone and email, providing timely and attentive assistance related to services, programs, and events. • Process registrations, cancellations, refunds, and related order entry tasks while keeping records current and accurate. • Coordinate administrative details for conferences, webinars, and educational sessions to help ensure smooth execution from preparation through follow-up. • Review schedules, presentation materials, digital event content, and program information to confirm accuracy and consistency before distribution. • Gather and organize speaker profiles, headshots, award details, and program descriptions for use in event communications and collateral. • Assist with purchasing and tracking event materials such as signage, branded items, awards, and other supplies needed for organizational activities. • Schedule and support chapter leadership training activities, including participant communication and follow-up. • Provide logistical and customer service support before, during, and after events to help create a positive experience for attendees, members, and volunteers.
2026-08-21T00:00:00Z

Customer Experience Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth. Responsibilities: • Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate. • Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards. • Validate reported hours, process account updates, and complete assigned tasks within required timeframes. • Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems. • Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion. • Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate. • Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
2026-08-05T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-19T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-19T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-22T00:00:00Z

Customer Service Coordinator

Santa Fe Springs, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting. Responsibilities: • Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity. • Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy. • Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments. • Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations. • Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly. • Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions. • Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct. • Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
2026-08-19T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-08-13T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

Provider Relations Specialist

Torrance, CA
onsite
Temporary / Contract
23 - 28 USD / Hourly
A Healthcare company is seeking a Provider Relations Specialist to support a healthcare team with a high-volume backlog and ongoing provider support needs. The Provider Relations Specialist is ideal for professionals with experience in provider relations, provider enrollment, and healthcare credentialing who can step in quickly, build strong provider partnerships, and help improve operational workflow. Key Responsibilities:<ul><li>Serve as a primary point of contact for providers regarding enrollment, participation, credentialing status, and general support needs. </li><li>Build and maintain positive working relationships with providers and internal departments to support timely issue resolution. </li><li>Assist with provider onboarding, enrollment documentation, and follow-up on outstanding requirements. </li><li>Respond to provider inquiries related to network participation, application status, demographic updates, and required documentation. </li><li>Coordinate with internal teams to resolve provider concerns, discrepancies, and service issues efficiently. </li><li>Maintain accurate provider records and ensure updates are reflected in internal systems and databases. </li><li>Support credentialing and recredentialing processes as needed. Based on general knowledge.</li><li>Help reduce departmental backlog while maintaining strong service levels and attention to detail. </li><li>Ensure activities are completed in alignment with payer requirements, compliance standards, and internal policies. </li></ul>Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-19T00:00:00Z

Purchasing Specialist

Huntington Beach, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a Purchasing Specialist to support day-to-day procurement operations for a Contract position based in Huntington Beach, California. This role focuses on managing purchase requests, issuing orders, tracking deliveries, and ensuring employees receive timely updates throughout the purchasing process. The ideal candidate brings strong attention to detail, sound judgment when working with vendors, and a service-oriented approach to supporting internal stakeholders. Responsibilities: • Review incoming purchase requests for completeness, accuracy, and required approvals before moving them forward for processing. • Prepare purchase orders and place orders with authorized suppliers in alignment with organizational purchasing practices. • Track open orders and keep employees informed about shipment timing, delays, substitutions, and expected delivery dates. • Work directly with vendors to address damaged goods, missing items, return requests, pricing issues, and related credits. • Receive incoming deliveries and match shipments against purchase orders and packing documentation to confirm accuracy. • Partner with the Business Office to assemble and submit backup materials for monthly Amazon and company credit card transactions. • Maintain orderly purchasing files and records so documentation is accurate, accessible, and audit-ready. • Research products, compare pricing, evaluate vendor options, and recommend cost-conscious purchasing solutions when requested. • Provide responsive support to faculty and staff by answering questions related to ordering activity, delivery progress, and procurement status.
2026-08-22T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Position OverviewA well-established nonprofit organization is seeking an experienced Executive Legal Administrative Assistant to provide high-level administrative support to the Chief Compliance Officer/General Counsel. This position will work closely with executive leadership and requires someone who is highly organized, proactive, professional, and comfortable handling confidential and sensitive matters.Responsibilities<ul><li>Manage executive calendars, schedule meetings, and coordinate meeting logistics.</li><li>Maintain files, records, and confidential documentation.</li><li>Process invoices, timesheets, and track expenses.</li><li>Prepare meeting agendas, minutes, corporate resolutions, correspondence, and other business documents.</li><li>Assist with corporate filings and preparation of legal documents for review and approval.</li><li>Route contracts and other documents for execution and signature.</li><li>Process subpoenas, liens, and document requests.</li><li>Provide backup administrative support to other C-suite executives as needed.</li><li>Coordinate with administrative staff to prepare for meetings, events, and trainings.</li><li>Track deadlines and proactively follow up on outstanding administrative matters.</li><li>Communicate professionally with executives, board members, employees, attorneys, and other stakeholders.</li></ul>
2026-08-18T00:00:00Z