25 Results for Senior Customer Service Representative Jobs in Parsippany, NJ

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Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000.00 - 950000.00 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T13:43:43Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-04T13:28:43Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations. Responsibilities: • Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing. • Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed. • Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements. • Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate. • Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions. • Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
2026-11-05T18:48:45Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.30 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving. Responsibilities: • Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately. • Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case. • Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation. • Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items. • Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience. • Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome. • Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations. • Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps. • Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment. • Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
2026-10-16T13:33:42Z

Customer Service Representative

Kearny, NJ
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance. Responsibilities: • Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates. • Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly. • Coordinate appointments and service schedules to keep deliveries and related activities on track. • Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed. • Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance. • Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs. • Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate. • Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
2026-11-05T20:53:43Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T12:53:44Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T17:38:44Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-03T16:13:37Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T20:38:48Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T15:33:44Z

Customer Service Representative

Easton, PA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment. Key Responsibilities:<ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul>
2026-10-23T22:13:45Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs. Responsibilities:• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
2026-11-03T15:58:42Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T16:04:09Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-03T20:48:42Z

Inside Sales Representative

Summit, NJ
onsite
Temporary / Contract
25.00 - 40.00 USD / Hourly
We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness. Responsibilities:• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.• Support go-to-market preparation and launch planning for the January and February timeframe.
2026-10-21T21:43:44Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-06T18:58:46Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T11:23:46Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Customer Success Associate

Tarrytown, NY
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction. Responsibilities:<ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul>
2026-11-02T22:03:49Z

Technical Accounting Senior Manager

New York, NY
onsite
Permanent / Full Time
170000.00 - 210000.00 USD / Yearly
Join a globally recognized consulting organization known for helping businesses solve complex financial, operational, and technology challenges through a collaborative, people-first culture. This firm is widely respected for its commitment to integrity, innovation, inclusion, and professional growth. This Senior Manager opportunity sits within a growing technical accounting and financial reporting practice. The role is ideal for a leader who thrives on advising clients through complex accounting matters, strengthening reporting processes, mentoring teams, and helping drive business growth. Key Responsibilities:· Advise clients on complex technical accounting and financial reporting matters, including interpretation of U.S. GAAP, IFRS, and SEC reporting considerations for both public and private companies.· Prepare and review accounting analyses, memos, position papers, and supporting schedules that communicate findings and recommendations to client stakeholders.· Lead engagements tied to financial reporting, close processes, consolidations, statement preparation, accounting standard implementation, reconciliations, and restatement-related efforts.· Identify process enhancement opportunities across core finance operations such as order-to-cash, procure-to-pay, hire-to-retire, and record-to-report.· Build and expand client relationships, contribute to proposal development and new business efforts, and serve as a visible representative in the marketplace.· Oversee project execution, coach and develop team members, and help foster a collaborative, high-performing environment focused on quality delivery. For immediate consideration please email Ronny.Cohen@roberthalf.
2026-10-22T19:13:42Z

Sr. Financial Analyst

Easton, PA
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Sr. Financial Analyst to support financial planning, performance analysis, and decision-making for key business activities in Easton, Pennsylvania. This position partners closely with teams across product development, operations, sales, and marketing to evaluate results, improve profitability, and provide clear financial insight to leadership. The role also contributes to capital request preparation, ongoing reporting, and special analysis that helps guide strategic and day-to-day business decisions. Responsibilities: • Partner with product development teams to evaluate financial targets and help ensure new offerings align with profitability expectations. • Serve as the finance representative on cross-functional initiatives tied to product launches, manufacturing efforts, and commercial programs. • Build customized financial analyses, forecasts, presentations, and reports to address questions from business partners and leadership. • Monitor business unit performance by reviewing areas such as trade investment, standard costs, labor expenses, capital usage, product costing, and overall profit and loss results. • Produce recurring financial reporting on a monthly, quarterly, and annual basis, translating results into clear updates for business leaders. • Assist with general ledger close activities to support accurate, timely, and policy-aligned financial reporting. • Investigate performance fluctuations and prepare variance explanations to support marketing and platform stakeholders. • Identify cost improvement opportunities and quantify potential savings to support margin enhancement efforts. • Prepare financial support materials and analysis for capital expenditure requests and related business cases.
2026-10-19T12:08:42Z

Project Finance Officer - Energy

New York, NY
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
Robert Half Financial Services is recruiting for a Project Finance Officer role for a boutique International Bank located in midtown Manhattan, New York. Our client requires 3+ years of Project Finance experience at a Bank or Financial Institution, with knowledge of renewable energy, credit analysis, due diligence, ratings, and cash flow. This role is hybrid remote requiring 2 days per week in the midtown Manhattan New York office. Responsibilities:<ul><li>Lead the credit process on new project finance transactions</li><li>Monitor existing project finance transactions</li><li>Conduct due diligence (credit analysis) on new project finance transactions, prepare credit applications and internal rating proposals for all new transactions, present transactions internally, and manage the credit process with the Credit Department</li><li>Manage the documentation process of project finance transactions with the Branch’s legal team</li><li>Monitor and manage existing project finance transactions, including the review and processing of waivers and amendments, the review of internal ratings, and internal reports</li><li>Explore and build relationships with new sponsors, financial advisor (FAs), and lenders to find new opportunities in project finance</li><li>Understand external regulatory matters and the Bank’s internal credit risk management frameworks</li><li>Conduct research on various topics and produce reports on new sectors, new countries, and regulatory frameworks related to the Branch’s credit portfolio when required on an ad-hoc basis</li><li>Attend bank meetings, industry events, conferences, and seminars</li><li>In coordination with the middle-back team, complete the administrative processes such as KYC and initial processing work for operations</li><li>Assist the senior manager with internal Branch reporting when required</li></ul>
2026-10-12T16:23:44Z

Customer Service and Counter Support Associate

Jamaica, NY
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment. Responsibilities:• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.• Complete basic administrative support work to help maintain smooth day-to-day branch operations.• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.<ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul>
2026-11-06T20:04:02Z

25 results for Senior Customer Service Representative in Parsippany, NJ