<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>Our manufacturing client experienced Senior Accountant to join our team in Newark, New Jersey. This role is ideal for someone who is detail oriented, with a strong background in financial reporting and an interest in transitioning into Financial Planning & Analysis (FP& A). The position requires a solid understanding of accounting principles and a proven track record in manufacturing or product-based industries.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly close processes to ensure accurate and timely reporting.</p><p>• Maintain and reconcile the general ledger, ensuring all journal entries are properly recorded.</p><p>• Perform account reconciliations, including bank reconciliations, to verify accuracy and resolve discrepancies.</p><p>• Prepare detailed financial reports and analyses to support decision-making.</p><p>• Collaborate with cross-functional teams to improve financial processes and reporting efficiency.</p><p>• Ensure compliance with accounting regulations and standards.</p><p>• Assist in transitioning financial reporting systems to align with FP& A requirements.</p><p>• Provide insights and recommendations to enhance financial performance.</p><p>• Support audits and ensure proper documentation of financial transactions.</p><p>• Monitor and manage financial controls to safeguard company assets.</p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>The Data Engineer role focuses on designing, building, and optimizing scalable data solutions that support diverse business needs. This position requires the ability to work independently while collaborating effectively in a fast-paced, agile environment. The individual in this role partners with cross-functional teams to gather data requirements, recommend enhancements to existing data pipelines and architectures, and ensure the reliability, performance, and efficiency of data processes.</p><p>Responsibilities</p><ul><li>Support the team’s adoption and continued evolution of the Databricks platform, leveraging features such as Delta Live Tables, workflows, and related tooling</li><li>Design, develop, and maintain data pipelines that extract data from relational sources, load it into a data lake, transform it as needed, and publish it to a Databricks-based lakehouse environment</li><li>Optimize data pipelines and processing workflows to improve performance, scalability, and overall efficiency</li><li>Implement data quality checks and validation logic to ensure data accuracy, consistency, and completeness</li><li>Create and maintain documentation including data mappings, data definitions, architectural diagrams, and data flow diagrams</li><li>Develop proof-of-concepts to evaluate and validate new technologies, tools, or data processes</li><li>Deploy, manage, and support code across non-production and production environments</li><li>Investigate, troubleshoot, and resolve data-related issues, including identifying root causes and implementing fixes</li><li>Identify performance bottlenecks and recommend optimization strategies, including database tuning and query performance improvements</li></ul>
<p>We are looking for a Business Intelligence Analyst to join a client for a contract to hire opportunity in New Providence, NJ. This role will be responsible for analyzing data and creating reports that drive clinical and operational improvements. This role is fully onsite in New Providence. Healthcare industry experience in preferred. Must have experience with Power BI, SQL and advanced Excel skills. Please apply immediately to be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop and generate Power BI reports to provide insights into data.</p><p>• Collaborate with senior management to enhance quality and performance metrics.</p><p>• Utilize Microsoft SQL to manage and analyze large datasets.</p><p>• Perform data modeling and analysis using tools such as SPSS and AI process modeling.</p><p>• Create financial reports to support decision-making processes.</p><p>• Identify opportunities for operational and performance improvements based on data analysis.</p><p>• Communicate findings and recommendations clearly to stakeholders.</p><p>• Ensure data accuracy and consistency across reporting systems.</p><p>• Support organizational goals by implementing effective data-driven solutions.</p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>Key Responsibilities</p><p>· Design and maintain dashboards, granular reports that support decision-making and operational performance.</p><p>· Perform specific analyses to answer business questions as needed.</p><p>· Identify what needs tracking and measuring across the funnel, including gaps in data and inconsistencies.</p><p>· Perform extraction, transformation and loading (ETL) of data from multiple systems and databases to compile and analyze.</p><p>· Ensure data definitions and calculations are consistent and accurate across systems.</p><p>· Automate reporting tasks to produce daily and weekly reports.</p><p>· Partner with stakeholders across Field team, Operations, and FP& A to identify and track metrics, and KPIs.</p><p>· Provide insights to improve conversion rates at every funnel milestone.</p><p>· Ensures data quality, data accuracy, and troubleshoot discrepancies.</p><p><br></p>
<p>Detail-driven Inventory Analyst needed for a temp-to-hire position in Uniondale, NY. This opportunity is ideal for professionals with strong analytical skills and a passion for process improvement within inventory management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze inventory trends, usage, and turnover to inform purchasing and stocking decisions</li><li>Develop, monitor, and maintain inventory forecasting models in collaboration with cross-functional teams</li><li>Track, reconcile, and report discrepancies between physical and recorded inventory</li><li>Prepare and present regular data-driven reports to management, highlighting opportunities for cost savings and efficiency improvements</li><li>Liaise with warehouse, procurement, and finance teams to optimize supply chain performance</li><li>Assist in implementing new inventory management technology or procedures</li><li>Contribute to continuous process improvement of all inventory controls and related workflows</li></ul><p><br></p>
<p>We are seeking a highly skilled Sage X3 Techno-Functional Consultant to support and enhance our ERP ecosystem. This individual will serve as a bridge between IT and business operations—leveraging both technical and functional expertise to design, configure, and support Sage X3 modules across finance, manufacturing, supply chain, and distribution.</p><p> </p><p> </p><p><br></p><p>Key Responsibilities</p><ul><li>Collaborate with business stakeholders to analyze requirements, document business processes, and translate them into Sage X3 configurations and customizations.</li><li>Configure Sage X3 modules (Finance, Distribution, Manufacturing, Supply Chain, etc.) to meet functional needs.</li><li>Develop and support technical components including scripts, reports, integrations (via Web Services, APIs), and user interfaces.</li><li>Troubleshoot and resolve system issues—both functional and technical.</li><li>Manage upgrades, patches, and environment migrations ensuring minimal disruption to operations.</li><li>Create user documentation, SOPs, and deliver training to end users and support teams.</li><li>Partner with third-party vendors and internal IT teams to ensure system integrity and performance.</li><li>Provide hands-on support during implementation, testing (UAT, regression), and go-live phases.</li></ul><p> </p><p> </p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
