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4 results for Networkcloud Architect in Parsippany, NJ
- New York, NY
- remote
- Temporary / Contract
- 63 - 78 USD / Hourly
- <p>We are looking for an Infrastructure Solutions Architect to support strategic technology initiatives in New York, New York. This Long-term Contract position will focus on designing and guiding infrastructure solutions across on-premises and cloud environments while partnering with business and IT leaders. The role requires a strong balance of architectural thinking, stakeholder collaboration, and governance to deliver secure, scalable, and cost-conscious technology outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Develop end-to-end solution designs for infrastructure initiatives spanning virtualization, networking, and both private and public cloud platforms.</p><p>• Partner with business leaders, IT teams, and enterprise architects to ensure proposed solutions support organizational goals and long-range technology plans.</p><p>• Apply enterprise architecture principles, security expectations, compliance obligations, and operational best practices throughout the solution design process.</p><p>• Present architecture deliverables to review boards and stakeholder groups, incorporating feedback to strengthen technical alignment and implementation readiness.</p><p>• Help establish and improve IT processes that enhance architecture practices, governance, and cross-functional delivery standards.</p><p>• Maintain accurate architectural documentation within enterprise modeling tools so solution components, workflows, and dependencies are clearly represented.</p><p>• Assess technology options and vendor offerings to identify opportunities for efficiency, cost reduction, and improved service delivery.</p><p>• Coordinate with external partners and suppliers to support delivery timelines, technical requirements, and solution outcomes.</p>
- 2026-09-01T00:00:00Z
- River Edge, NJ
- onsite
- Permanent / Full Time
- 75000 - 90000 USD / Yearly
- <p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
- 2026-08-19T00:00:00Z
- Ossining, NY
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.<br><br>Responsibilities:<br>• Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.<br>• Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.<br>• Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.<br>• Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.<br>• Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.<br>• Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.<br>• Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.<br>• Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.<br>• Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
- 2026-09-03T00:00:00Z
- New York, NY
- onsite
- Temporary / Contract
- 47.5 - 55 USD / Hourly
- We are looking for a Systems Engineer to support and enhance Microsoft 365 operations for a Financial Services environment in New York, New York. This Long-term Contract position focuses on advanced issue resolution, platform administration, and governance support across key collaboration and compliance technologies. The ideal candidate will bring strong technical judgment, clear documentation skills, and the ability to partner with support teams to maintain a stable and well-managed M365 ecosystem.<br><br>Responsibilities:<br>• Provide advanced technical support for complex Microsoft 365 incidents, driving investigation and resolution for high-level service issues.<br>• Act as an escalation point for frontline support teams, offering guidance and hands-on assistance for problems requiring deeper technical expertise.<br>• Develop and maintain operational procedures, knowledge base content, and technical reference materials to improve support consistency and team efficiency.<br>• Help administer and strengthen governance practices across Microsoft 365 services, including SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint.<br>• Track Microsoft service communications such as Message Center updates and Service Health notices to identify risks, outages, or required follow-up actions.<br>• Oversee tenant-level administrative tasks and assist with licensing management to support access, compliance, and platform readiness.<br>• Collaborate with internal stakeholders to promote reliable system performance and effective use of Microsoft collaboration and productivity tools.
- 2026-09-03T00:00:00Z