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11 results for It Support Field Engineer in Parsippany, NJ

IT Support/ Field Engineer

Parsippany, NJ
onsite
Temporary to Hire
42.75 - 49.5 USD / Hourly
We are looking for an IT Support/ Field Engineer to provide hands-on technical support and infrastructure assistance for a hybrid environment in New Jersey. This contract-to-permanent opportunity is ideal for a detail-oriented individual who enjoys solving desktop, server, and network issues while supporting end users across both remote and onsite settings. The role combines day-to-day troubleshooting with broader systems support, including work with virtualized platforms and Microsoft-based technologies. Responsibilities: • Deliver technical support for desktops, servers, and network-connected systems by diagnosing issues and restoring service in a timely manner. • Maintain and support core infrastructure technologies, including VMware, Citrix, and Microsoft environments, to promote stable operations. • Assist end users with operating system issues, device configuration, software support, and general workplace technology needs. • Respond to incidents in a hybrid work model, providing remote assistance as well as onsite support when needed. • Monitor and troubleshoot connectivity, performance, and system reliability concerns across user and infrastructure environments. • Contribute to security-focused IT operations by supporting data protection, file security, and general cybersecurity practices. • Document technical problems, resolutions, and recurring trends to improve service quality and support efficiency.
2026-06-10T00:00:00Z

IT Support Specialist

South Amboy, NJ
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users and client environments in New Jersey. This position is ideal for someone who can work independently, contribute effectively within a team, and step into daily support work with minimal ramp-up time. The role centers on desktop and Microsoft 365 support while also assisting with security issues, basic server needs, and on-site client service when required. Responsibilities: • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius. • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive. • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance. • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices. • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise. • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure. • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up. • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed.
2026-06-24T00:00:00Z

L2 IT Helpdesk Engineer

New York, NY
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for an experienced L2 IT Helpdesk Engineer to provide advanced technical support for users and client environments in New York, New York. This role focuses on resolving complex issues across desktops, networks, cloud services, and endpoint platforms while ensuring a high standard of service. The ideal candidate is comfortable balancing hands-on troubleshooting, documentation, and collaboration with both entry-level support staff and senior engineering teams. Responsibilities: • Act as the main point of escalation for issues that move beyond first-line support, driving problems through to resolution with clear updates to stakeholders. • Diagnose and fix complex technical incidents affecting workstations, connectivity, Microsoft cloud services, and remote support environments. • Investigate recurring problems to identify underlying causes and recommend practical improvements that reduce repeat service interruptions. • Oversee support ticket activity to maintain response commitments, prioritize urgent needs, and keep users informed throughout the resolution process. • Deliver technical assistance to clients through remote sessions and onsite visits in New York, New York as needed. • Support and administer Microsoft 365 applications and services, including collaboration, email, file sharing, and productivity tools. • Troubleshoot Windows operating systems, Windows Server platforms, and core infrastructure components in mixed on-premises and cloud-connected environments. • Assist with Azure administration, hybrid identity functions, endpoint management through Intune, and Windows Autopilot device provisioning. • Contribute to backup operations, virtualization support, security remediation efforts, and the maintenance of accurate technical documentation. • Partner with senior engineers on escalated cases and project work while helping coach Level 1 team members through day-to-day technical challenges.
2026-06-22T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-06-23T00:00:00Z

Platform Engineer

Princeton, NJ
remote
Permanent / Full Time
140000 - 165000 USD / Yearly
We are looking for a Platform Engineer to support the design, delivery, and ongoing improvement of secure, reliable cloud platforms. This role partners with application, infrastructure, business, and vendor teams to prepare solutions for deployment, strengthen operational readiness, and resolve technical issues across the delivery lifecycle. The ideal candidate brings strong DevOps experience, hands-on cloud engineering skills, and a practical approach to automation, observability, and compliance in a healthcare-focused environment. Responsibilities:• Partner with application teams early in the delivery process to review architecture, confirm deployment readiness, and clarify technical dependencies, assumptions, and release expectations.• Create platform designs that prioritize resilience, maintainability, and operational support, including rollback planning, failure response, measurable outcomes, and defined ownership.• Serve as a central technical liaison across development, infrastructure, security, and compliance stakeholders to keep communication aligned throughout implementation and release activities.• Detect technical, operational, and security concerns before deployment and coordinate with teams to mitigate risks before they affect production environments.• Investigate incidents, perform root cause analysis, and help restore services while driving improvements that reduce recurring issues.• Build, enhance, and support CI/CD workflows for code integration, testing, and application deployment using repeatable automation practices.• Automate deployment processes and manage cloud-based, containerized workloads, including services running on AWS and AWS Fargate.• Provision and manage infrastructure with Terraform and contribute to standards, code review practices, and governance for Infrastructure as Code and delivery pipelines.• Implement monitoring, logging, and alerting solutions using tools such as CloudWatch, Datadog, or comparable platforms, while maintaining clear technical documentation.• Support the modernization of legacy on-premises applications and assist with compliance activities such as audit logging, vulnerability remediation, and patch management
2026-06-24T00:00:00Z

End User Technician

New York, NY
onsite
Temporary / Contract
20.615 - 23.87 USD / Hourly
We are looking for an End User Technician to provide dependable desktop and end-user support for a dynamic workplace. This Long-term Contract position is ideal for a service-focused IT specialist who can resolve technical issues efficiently while delivering a positive support experience. The role involves hands-on assistance with user devices, core Microsoft environments, and ticket-driven support activities across a range of day-to-day operational needs. Responsibilities: • Deliver front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner. • Manage and update service requests through the ticketing system, ensuring accurate documentation, clear communication, and proper follow-up. • Provide hands-on support for desktops, laptops, peripherals, and other end-user equipment, including setup, maintenance, and basic repair tasks. • Assist with user account administration and access support within Active Directory, Azure AD, Office 365, and endpoint management tools such as Intune. • Troubleshoot Windows 10 and other Microsoft environment issues to restore productivity and minimize disruption for end users. • Coordinate with senior engineering or infrastructure teams when issues involve servers, networking, or escalations beyond standard desktop support scope. • Apply established IT support practices and operational procedures while managing multiple requests and priorities effectively. • Contribute to a high-quality customer experience by communicating clearly with users and providing attentive, responsive service throughout issue resolution.
2026-06-19T00:00:00Z

Information Systems Engineer

Jamesburg, NJ
remote
Temporary to Hire
41.1635 - 47.663 USD / Hourly
Key Responsibilities • Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems • Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite • Support and administer Windows Server environments and Active Directory • Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA • Configure, deploy, and support Windows 10/11 workstations and peripherals • Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices • Monitor and manage system backups, disaster recovery processes, and infrastructure performance • Lead and participate in IT projects, including site setups, upgrades, and deployments • Evaluate hardware/software needs and recommend solutions aligned with business requirements • Collaborate with vendors, procurement, and internal teams on technology solutions and services • Maintain accurate documentation of systems, processes, and infrastructure • Manage hardware/software inventory and ensure proper asset tracking • Provide technical guidance to team members and act as an escalation point when needed • Deliver regular updates on project status and system performance to leadership
2026-06-23T00:00:00Z

AI Engineer

New York, NY
onsite
Temporary to Hire
71 - 80 USD / Hourly
This role sits at the intersection of AI engineering, data scientist, developer enablement, and customer engagement. You will partner with Product, Engineering, Applied Science, and AI Platform teams to support implementation decisions, accelerate AI adoption, and help teams adopt reusable AI engineering patterns and implementation best practices.This is a deeply hands-on role focused on building, prototyping, and iterating on AI-powered experiences. The ideal candidate combines strong software engineering fundamentals with practical experience deploying LLM applications, agent systems, and AI-native workflows in production environments. What you’ll doStart with customers• Spend real time with lawyers, legal operations teams, and our internal subject-matter experts — in their offices, on their calls, watching their workflows. Develop a strong understanding of customer workflows and operational challenges through direct engagement.• Translate ambiguous, half-formed customer pain into crisp problem statements the team can build against.• Collaborate closely with customers and internal stakeholders to prototype, validate, and refine AI-powered workflows and user experiences based on customer feedback and observed user needs.• Bring the customer voice back into our roadmaps, our model choices, and our trade-offs.• Occasional travel to customer sites may be required to better understand workflows and gather product feedback. Build AI-powered applications and workflows<ul><li>Contribute to AI-powered applications and workflows for legal and business use cases, including leveraging existing RAG pipelines, research assistants, and related AI capabilities developed by ML engineering teams.</li><li>Implement and iterate on LLM application capabilities such as prompt engineering, multi-step workflows, tool calling, and lightweight agent patterns in collaboration with machine learning engineering teams.</li><li>Contribute to scalable orchestration layers for prompting, retrieval, and tool integration across AI services.</li><li>Work with frameworks such as LangChain, LangGraph, LlamaIndex, MCP/A2A, OpenAI SDKs, Google ADK, and/or Anthropic/Claude APIs to prototype and productionize AI capabilities.</li><li>Participate in experimentation, testing, and performance optimization activities for LLM-based applications in production environments.</li></ul>Contribute to AI Engineering Enablement<ul><li>Support adoption of AI engineering practices by helping software engineering teams incrementally integrate machine learning and generative AI capabilities into existing products and workflows, in collaboration with AI/ML engineering teams.</li><li>Promote reusable AI/ML engineering standards, tooling, and best practices that reduce friction for teams adopting AI and machine learning technologies, while aligning with recommendations from data science and AI platform teams.</li><li>Help software engineers expand their capabilities in ML-oriented development for applicable use cases without requiring deep data science specialization.</li><li> </li></ul>
2026-06-10T00:00:00Z

Network Engineer

Flemington, NJ
onsite
Temporary / Contract
30.305 - 35.09 USD / Hourly
We are looking for an experienced Network Engineer to support and enhance enterprise network infrastructure in Flemington, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who is confident working with routing, firewall administration, and core networking technologies in a dynamic environment. The role will focus on maintaining secure, reliable connectivity while contributing to network performance, stability, and ongoing technical improvements. Responsibilities: • Manage and support enterprise network environments built on Cisco routing and switching technologies. • Configure, maintain, and troubleshoot Palo Alto and Cisco ASA firewall platforms to uphold network security and access control. • Monitor network performance and resolve connectivity issues to minimize downtime and maintain operational reliability. • Administer and optimize Border Gateway Protocol (BGP) configurations to ensure efficient external routing. • Perform network analysis, incident response, and root-cause investigation for infrastructure-related problems. • Implement configuration updates and infrastructure changes in accordance with operational and security standards. • Collaborate with internal technical teams to plan, test, and deploy network enhancements and upgrades.
2026-06-23T00:00:00Z

Network Engineer

Bridgewater, NJ
onsite
Temporary / Contract
32.4615 - 37.587 USD / Hourly
We are looking for a Network Engineer to provide hands-on infrastructure support for a pharmaceutical manufacturing campus in New Jersey. This long-term contract position is best suited for someone who enjoys solving technical issues directly in a fast-moving, onsite environment and can work across networking, systems, and plant technology with confidence. The role supports critical operations across multiple buildings and requires a practical, service-oriented individual who can keep connectivity and infrastructure running reliably in a 24/7 setting. Responsibilities: • Deliver daily technical support for infrastructure across a multi-building manufacturing site, ensuring reliable operation of network and related systems. • Diagnose and resolve network performance, connectivity, and administration issues with an emphasis on maintaining stable campus-wide service. • Administer and support Cisco platforms, including Catalyst and Meraki, as well as Alcatel network equipment used throughout the environment. • Investigate wireless access problems, port-level issues, and physical connectivity concerns by performing hands-on cabling, patching, and trace work. • Partner with external vendors and service providers to address telecom and infrastructure-related incidents, maintenance, and escalations. • Provide Windows-based systems support involving Active Directory, virtualization platforms, and enterprise server hardware in operational environments. • Assist manufacturing and laboratory users by troubleshooting infrastructure and endpoint technology issues that affect day-to-day production support. • Participate in after-hours and weekend on-call coverage for a continuously operating facility, responding to urgent technical needs as required. • Take ownership of issues through resolution while recognizing when coordination or escalation is necessary to restore service efficiently.
2026-06-23T00:00:00Z

Network Engineer

New York, NY
onsite
Temporary / Contract
67.2885 - 77.913 USD / Hourly
We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls. Responsibilities: • Design, implement, and maintain network solutions using Cisco routers and switches. • Configure and manage Palo Alto firewalls to ensure network security. • Oversee the deployment and administration of Cisco ASA devices. • Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance. • Monitor network performance and address issues to minimize downtime. • Collaborate with cross-functional teams to support network upgrades and improvements. • Provide technical expertise in diagnosing and resolving complex network problems. • Document network configurations, processes, and updates for future reference. • Ensure compliance with organizational and industry security standards. • Conduct regular assessments to identify and mitigate potential vulnerabilities.
2026-06-08T00:00:00Z