We are looking for an experienced Executive Assistant to provide exceptional support to senior executives and their teams in a dynamic corporate environment. This is a Contract position based in New York, New York, offering an exciting opportunity to manage high-level administrative tasks and contribute to the success of the organization. The ideal candidate will bring a proactive and detail-oriented approach to managing schedules, coordinating travel, and handling communication responsibilities.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to multiple senior executives and their teams, including managing schedules, coordinating travel, and organizing meetings.<br>• Maintain clear communication with executives to ensure they are informed of upcoming deadlines, meetings, and priorities.<br>• Act as a key point of contact for the team, fostering efficiency through effective communication and scheduling practices.<br>• Handle expense tracking, prepare reports, and ensure compliance with organizational policies regarding gifts and entertainment.<br>• Assist in the preparation and formatting of presentations and documents using Microsoft Office tools such as PowerPoint, Word, and Excel.<br>• Manage deal administration tasks, including organizing marketing materials, coordinating with legal teams, and overseeing the distribution of promotional items.<br>• Plan and execute internal and external events, such as closing dinners, happy hours, and golf outings, ensuring seamless delivery and attention to detail.<br>• Collaborate with other Executive Assistants and support teams across offices to provide backup assistance and maintain workflow efficiency.<br>• Respond to personal requests from executives, such as travel arrangements or errands, with professionalism and discretion.<br>• Occasionally travel to support events or meetings as needed.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Parsippany, New Jersey. In this role, you will contribute to daily operations by managing administrative tasks such as data entry, document verification, and organizational support. This position requires strong attention to detail and excellent communication skills.<br><br>Responsibilities:<br>• Perform accurate and efficient data entry to maintain and update records.<br>• Verify and review documents for completeness and accuracy.<br>• Organize and manage files to ensure easy access and retrieval.<br>• Provide exceptional customer service by addressing inquiries professionally.<br>• Collaborate with team members to support administrative functions.<br>• Assist in preparing reports and summaries as required.<br>• Ensure compliance with company standards and procedures in all tasks.<br>• Maintain confidentiality and security of sensitive information.<br>• Identify areas for process improvement and recommend solutions.
<p>Our client in the New Providence area is looking to hire an experienced Executive Assistant to support their C-Suite executives. This role is on-site, Monday-Friday and is requiring a minimum of 4 years+ of executive assistant experience. This role requires impeccable attention to detail, strong instincts for anticipating needs, and the ability to manage both verbally expressed requests and the unspoken priorities that keep our executives moving efficiently.</p><p><br></p><p>Salary is 90,000 - 95,000.</p><p><br></p><p>Benefits include health insurance, 401k, and PTO.</p><p><br></p><p>Key Responsibilities</p><p>• Anticipate needs and manage both spoken and unspoken requests with sound judgment and discretion.</p><p>• Oversee complex calendar management, ensuring accuracy, prioritization, and seamless scheduling.</p><p>• Coordinate travel arrangements, including itineraries, accommodations, and logistics.</p><p>• Prepare, track, and submit expense reports with accuracy and timeliness.</p><p>• Maintain oversight of email correspondence, ensuring key communications are flagged, drafted, or responded to promptly.</p><p>• Create and support PowerPoint presentations and other executive-level materials.</p><p>• Manage incoming mail, including scanning, organizing, and routing documents appropriately.</p><p>• Demonstrate quick reaction time and a proactive approach to solving issues before they arise.</p><p><br></p>
<p><strong>Transactional Legal Assistant </strong></p><p> </p><p>A sophisticated boutique law firm in is seeking a detail oriented and proactive Transactional Legal Assistant to provide general and legal administrative support in a variety of business and corporate transactions to a stellar team of Entertainment and Corporate attorneys. This role will be based out of the New York office. </p><p><strong> </strong></p><p><strong>Job Description</strong></p><p><br></p><p> The Legal Assistant will provide high-level administrative and technical support to attorneys in a fast-paced, client-service oriented environment. This role requires strong judgment, proactive communication, and the ability to manage complex schedules, logistics, and client interactions while maintaining strict confidentiality.</p><p> </p><p><strong>Primary Responsibilities</strong></p><p><strong> </strong></p><p>· Manage complex attorney calendars; coordinate and prioritize internal and external meetings, conference calls, and related logistics.</p><p>· Serve as a primary point of contact for clients; handle a high volume of phone and email communication with professionalism and timely follow-up.</p><p>· Coordinate domestic (and occasional international, as needed) travel arrangements and process related business requests.</p><p>· Support attorneys in managing deadlines, tracking key dates, and maintaining up-to-date client and matter information.</p><p>· Prepare, revise, and proofread legal and transactional materials, correspondence, and presentations; assist with document compilation and formatting as needed.</p><p>· Conduct new client intake, including conflict checks, engagement letters, and waivers.</p><p>· Establish and maintain organized paper and electronic files; retrieve and file documents in iManage.</p><p>· Assist with attorney time entry and coordinate the monthly billing process, including pre-edits and final bill submissions.</p><p>· Assist with special projects and overflow work as assigned.</p><p>· Partner collaboratively with other assistants and departments and provide backup support when necessary.</p><p> </p><p><br></p><p><strong> </strong></p><p><br></p>
We are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building.<br>• Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk.<br>• Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance.<br>• Handle a multi-line phone system to answer inbound calls and direct them appropriately.<br>• Coordinate and order lunches for clients and prepare meeting spaces as needed.<br>• Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators.<br>• Provide concierge services to enhance the visitor experience.<br>• Manage daily administrative tasks with precision and attention to detail.<br>• Act as a liaison between office staff and external visitors, ensuring efficient communication.
<p>We are looking for a dedicated Facilities Assistant/Maintenance Support member to join our team in New York, New York. This is a Contract to permanent position offering an exciting opportunity to contribute to office maintenance and support tasks. The successful candidate will play a vital role in ensuring the workspace operates efficiently and seamlessly.</p><p><br></p><p>Responsibilities:</p><p>• Assemble and relocate office furniture to optimize workspace layouts.</p><p>• Perform basic repairs, such as hanging shelves, painting, and addressing minor maintenance needs.</p><p>• Handle light cleaning duties and assist with organizing office spaces.</p><p>• Provide hands-on support for general office operations as needed.</p><p>• Lift and move items weighing up to 25 pounds safely and efficiently.</p><p>• Run occasional errands between nearby locations to support office functions.</p><p>• Complete ad hoc assignments as requested to meet dynamic workplace needs.</p><p>• Utilize ticketing or work order systems to track and manage tasks effectively.</p>
<p><br></p><p>Are you an experienced administrative professional with a passion for client service in the financial sector? We are seeking a <strong>Licensed Senior Wealth Management Assistant</strong> to join a growing wealth management team in Northern NJ. This role offers the opportunity to work in a fast-paced, client-focused environment where attention to detail and proactive support are key.</p><p><strong>What You’ll Do:</strong></p><ul><li>Coordinate client meetings and manage pre/post-meeting documentation</li><li>Assist with account openings, maintenance, and client service requests</li><li>Maintain CRM data integrity and generate client-facing reports</li><li>Respond to client inquiries promptly and professionally</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Sales Assistant to join our dynamic team in New Rochelle, New York. This role offers an opportunity to support the company’s growth by ensuring exceptional client satisfaction and retention. As a key bridge between customers and internal departments, you will handle inquiries, resolve challenges, and manage documentation meticulously while fostering strong client relationships. If you thrive on clear communication, teamwork, and enjoy contributing to sales initiatives, this position is your chance to make a meaningful impact.</p>
<p>Our client, a premier boutique IP litigation firm, is seeking an experienced IP Legal Assistant to support partners in its Short Hills, NJ office. The ideal candidate will have strong experience supporting intellectual property litigation matters.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare document shells and litigation filings</li><li>Maintain docketing and calendaring systems</li><li>Assist with expense reports and billing support</li><li>Arrange attorney travel and scheduling</li><li>Provide comprehensive administrative support to partners</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Executive Assistant to provide high-level support to senior leadership within the financial services sector. In this long-term contract position, you will play a key role in managing schedules, coordinating travel arrangements, and ensuring seamless communication across teams. This opportunity is based in Stamford, Connecticut.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring appointments and meetings are efficiently organized.<br>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare materials and agendas for executive meetings, ensuring all required documents are available and organized.<br>• Serve as the primary point of contact for scheduling and communication between executives and internal teams.<br>• Monitor and prioritize incoming correspondence, responding on behalf of the executive when appropriate.<br>• Ensure timely follow-ups on action items and decisions from meetings.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Collaborate with other departments to facilitate executive requests and streamline operational workflows.<br>• Assist in planning and organizing events and meetings, both virtual and in-person.<br>• Provide support for additional administrative tasks as needed.
We are looking for an experienced Executive Assistant to provide high-level support to a senior executive in our New York, NY office. This position requires a motivated individual who excels in managing complex schedules, coordinating logistics, and fostering effective communication across departments. As a Contract to permanent role, this opportunity offers the potential for long-term collaboration in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Organize and oversee intricate executive calendars, ensuring seamless scheduling and conflict resolution.<br>• Maintain and update the office's SharePoint calendar while managing distribution lists for effective communication.<br>• Coordinate office supplies, handle expense reporting, and ensure timely processing of executive requests.<br>• Arrange international travel, including special accommodations, and oversee detailed itineraries.<br>• Process and approve time-off requests using Workday, ensuring compliance with organizational policies.<br>• Prepare materials for All Hands meetings, including PowerPoint presentations and event tracking.<br>• Monitor security events and manage executive registrations for key activities.<br>• Serve as a liaison between HQ Security, Legal, and other departments to facilitate smooth operations.<br>• Communicate with stakeholders and follow up on pending matters to maintain workflow efficiency.<br>• Utilize Microsoft Office Suite, Teams, and SharePoint to manage administrative tasks effectively.
<p>We are looking for a Stylist Assistant to join our team in New York, NY. In this role, you will support stylists and the crew in various aspects of photoshoot preparation and execution, ensuring smooth operations and effective communication. This is a long-term contract position, ideal for someone who thrives in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist stylists by preparing merchandise, including steaming and organizing items for photoshoots.</p><p>• Provide on-set support to ensure seamless workflow by addressing issues promptly and collaborating on solutions.</p><p>• Work with team members to keep the styling closet organized and manage daily tasks effectively.</p><p>• Maintain cleanliness and safety in shooting areas throughout the day.</p><p>• Coordinate the flow of samples and merchandise, including tracking inventory and managing logistics for photoshoots.</p><p>• Support sample trafficking processes for editorial shoots, ensuring timely delivery and proper handling.</p><p>• Build and nurture strong relationships with vendors to facilitate smooth operations.</p><p>• Communicate daily with fashion and buying teams to ensure efficient sample flow and resolve any delays.</p><p>• Collaborate with stylists to prepare merchandise for styling and photography, contributing to the creative vision of editorial shoots.</p><p>• Utilize inventory management systems to track and account for all samples and merchandise.</p>
We are looking for a dedicated Human Resources (HR) Assistant to join our team in Hoboken, New Jersey. In this long-term contract position, you will play a key role in supporting various HR functions, ensuring smooth operations and contributing to the success of our workforce. This role offers an excellent opportunity to gain experience in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Manage accurate and timely data entry for HR-related processes and documentation.<br>• Coordinate and oversee onboarding activities for new hires to ensure a seamless introduction to the organization.<br>• Schedule and organize interviews, working closely with hiring teams and candidates.<br>• Provide comprehensive support across all HR functions, assisting with employee relations, compliance, and administrative tasks.<br>• Facilitate background checks and verification processes for prospective employees.<br>• Maintain and update HR systems and records, ensuring data integrity and compliance.<br>• Collaborate with team members to address inquiries and resolve HR-related issues.<br>• Assist in the preparation of reports and presentations to support HR initiatives.<br>• Monitor and ensure adherence to company policies and procedures.<br>• Contribute to the continuous improvement of HR processes and workflows.
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
<p><strong>Energy Trading (PHYSICAL) - Middle Office / P& L - Hedge Fund</strong></p><p><br></p><p>Our client the commodity division of a global Hedge Fund continues to build out their team based in NYC. This role directly supports the PHYSICAL Energy Trading team with a mix of P& L, risk and trading assistant type functions. Responsibilities include pricing, position recs, hedge analysis, end of day flash T0, and a full T+1 P& L, as well as market risk analytics. The firm's leadership is very well respected. The position is open due to a promotion to trading.</p>
Position Summary:<br>We are seeking an experienced and detail-oriented Real Estate Paralegal/Legal Assistant to support our legal team with a variety of tasks related to real estate transactions (residential, commercial and REO). The ideal candidate will have an understanding of real estate law, title and survey review, loan documentation, and closing coordination. This position requires excellent organizational skills, the ability to manage multiple priorities, and strong communication with clients, lenders, and title companies. Candidate also willing to work on REO real estate sale transaction and Deed-in-Lieu for busy law firm creditor rights department. Primarily transactions will be in New Jersey, New York and Pennsylvania but from time to time there will be transaction throughout the country.<br> <br>Key Responsibilities:<br>• Assist attorneys in handling all aspects of real estate transactions from inception to closing.<br>• Prepare, review, and organize real estate documents including purchase agreements, leases, easements, and deeds.<br>• Conduct and review title and survey analysis; identify and resolve title and survey issues.<br>• Coordinate due diligence, including zoning, environmental, and corporate document reviews.<br>• Draft and manage closing checklists; track deadlines and documentation for real estate and lending transactions.<br>• Order, review, and summarize UCC, judgment, and lien searches.<br>• Assist in preparing loan closing documents, including promissory notes, mortgages/deeds of trust, and security agreements.<br>• Coordinate and/or attend closings; prepare closing binders and post-closing documentation.<br>• Communicate with clients, lenders, title companies, and opposing counsel to facilitate transaction closings.<br>• Maintain electronic and physical file organization in accordance with firm policies.<br> <br>Qualifications:<br>• Associate or bachelor’s degree a plus; Paralegal certificate from an ABA-approved program preferred.<br>• 3+ years of experience as a paralegal in real estate, banking and/or creditor rights/bankruptcy.<br>• Strong knowledge of real estate and loan closing processes.<br>• Familiarity with ALTA/NSPS land title surveys, title commitments, and endorsements.<br>• Proficiency in Microsoft Office Suite; experience with legal practice management software is a plus.<br>• Excellent communication, organizational, and time-management skills.<br>• Ability to work independently and collaboratively under tight deadlines.<br> <br>Preferred Skills:<br>• Experience with real estate closing or representation of lenders in commercial real estate closings.<br>• Familiarity with local/state filing requirements and electronic recording systems.<br>• Notary Public certification a plus.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>40,000 - 50,000</p><p><br></p><p>Benefits include hybrid (1-2 days in office) medical, dental, vision, paid time off, 401k with employer match and paid holidays.</p><p><br></p><p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p><p><br></p><p><br></p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Salary is 60,000 - 80,000.</p><p><br></p><p>Benefits include:</p><ul><li>M/D/V after 90 days</li><li>401k</li><li>PTO </li></ul><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
