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30 results for Customer Success Manager in Parsippany, NJ

Director, Media Analytics & Customer Success
  • Pearl River, NY
  • onsite
  • Permanent
  • 135000.00 - 155000.00 USD / Yearly
  • We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
  • 2025-10-02T15:18:54Z
Customer Success Specialist
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 23.00 USD / Hourly
  • <p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
  • 2025-09-22T20:18:47Z
Account Manager
  • Bergen County, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
  • 2025-09-11T14:24:17Z
Call Center Sales Operations Manager
  • Parsippany, NJ
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>We’re looking for a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager. In this position, you’ll oversee a team of four experienced frontline managers who each lead their own group of call center representatives. Your mission will be to drive performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity for someone who began their career in sales and has successfully progressed through the ranks of call center management, bringing both hands-on experience and a big-picture mindset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and develop four sales managers and a team of agents to ensure alignment with sales goals, KPIs, and operational excellence</li><li>Analyze performance data to identify trends, implement strategies, and improve conversion rates, customer satisfaction, and team productivity</li><li>Collaborate with senior leadership to shape and execute sales initiatives, training programs, and process improvements</li><li>Provide actionable feedback and guidance to managers to foster continuous improvement and accountability</li><li>Champion a culture of motivation, ownership, and high performance across all levels of the call center</li></ul>
  • 2025-09-30T19:03:59Z
Sr. Accountant
  • New York, NY
  • onsite
  • Temporary
  • 45.00 - 50.00 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented <strong>Senior Revenue Accountant</strong> to join a dynamic Finance team. This position requires a solid understanding of <strong>ASC 606 revenue recognition</strong> and the ability to excel in a fast-paced, changing environment. The ideal candidate is self-driven with sharp problem-solving and communication skills and is eager to contribute to process enhancements. Previous experience in industries such as <strong>SaaS</strong> or <strong>AdTech</strong> is highly desirable.</p><p>Responsibilities</p><ul><li>Oversee the <strong>end-to-end revenue recognition process</strong> in compliance with <strong>ASC 606</strong> across multiple entities.</li><li>Prepare and review journal entries tied to <strong>revenue, deferred revenue, accounts receivable, and bad debt</strong>.</li><li>Assist with the preparation of <strong>monthly, quarterly, and annual consolidated financial statements</strong>.</li><li>Support <strong>sales and use tax compliance</strong> as well as assist with implementation initiatives.</li><li>Collaborate with <strong>Revenue Operations, Sales, and Client Success teams</strong> to resolve billing inquiries and minimize client credit memos issued.</li><li>Monitor customer aging balances and facilitate <strong>collection efforts on overdue accounts</strong>.</li><li>Optimize <strong>days sales outstanding (DSO)</strong> through automated dunning processes, transitioning from checks to ACH where possible, and efficiently addressing client issues.</li><li>Contribute to the <strong>external audit process</strong>, including preparing supporting documentation, footnotes, and revenue-related disclosures.</li><li>Generate accurate and timely <strong>revenue reports</strong> for management review.</li><li>Identify and implement <strong>process improvements and automation</strong> opportunities.</li><li>Provide support for broader accounting functions and participate in <strong>special projects as needed</strong>.</li></ul><p>This role offers an excellent opportunity to grow within a collaborative finance team while driving initiatives that enhance operational efficiency and financial accuracy.</p>
  • 2025-10-08T21:19:01Z
Manager of Financial Planning & Analysis
  • Wayne, NJ
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Our client is a Private Equity owned company that is in the service industry. This is a newly revised position within the company due to the continued growth and expansion of the business. Our client is looking for someone with a total of 7-10 years' experience max. Wants an up and comer with already a proven track record of experience in the FP& A space. This is a stand-alone role with the ability to hire and build the team beyond this point.</p><p><br></p><p>POSITION: Manager of FP& A (Financial Planning & Analysis)</p><p>The Manager of FP& A (Financial Planning & Analysis) position plays a critical role in driving growth and profitability objectives by leveraging financial data and delivering insightful analysis. This role requires expertise in analytics, financial reporting, and collaboration across departments to support leadership decision-making and the execution of strategic initiatives. Strong communication skills and a team-oriented mindset are essential for success in this position.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee the preparation and delivery of monthly and quarterly financial reports for internal management, private equity partners, and lenders.</li><li>Analyze business performance, highlight key trends, and identify opportunities to strengthen operations and drive growth.</li><li>Manage the annual budgeting process, monitor ongoing performance against budgeted targets, and provide insights into variances, trends, and business drivers.</li><li>Serve as a key business partner to cross-functional teams, fostering collaboration to support unified decision-making.</li><li>Design and maintain tools and frameworks for assessing growth opportunities and informing strategic initiatives.</li><li>Identify and implement opportunities for efficiency improvements, process automation, and cost optimization.</li><li>Contribute to efforts related to systems enhancements and implementations as a finance representative.</li></ul><p><br></p>
  • 2025-09-09T22:04:16Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
  • 2025-09-04T14:23:55Z
Paralegal
  • New York, NY
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>About the Firm</p><p>We are a premier plaintiff-side personal injury law firm with a reputation for winning high-stakes cases and delivering justice to those who need it most. Our team has secured landmark verdicts and settlements. What sets us apart is our relentless commitment to diligence, thoroughness, and client success. When you work with us, you know that everything possible will be done to secure the best outcome.</p><p><br></p><p>Why Join Us?</p><p>We offer more than just a job—we offer a career home. Our firm is proud of its:</p><p>• Unparalleled culture where collaboration and mutual respect are core values</p><p>• 10-year average tenure among paralegals—people come here and stay</p><p>• Generous compensation, including bonuses throughout the year and a comprehensive benefits package</p><p>• A professional environment where everyone thrives</p><p><br></p><p>Position Summary</p><p>We are seeking a highly skilled Personal Injury Paralegal with experience in litigation from inception through trial. The successful candidate will support attorneys in all phases of plaintiff-side personal injury matters, including catastrophic injury and wrongful death cases.</p><p><br></p><p>Key Responsibilities</p><p>• Communicate effectively with attorneys, clients, experts, opposing counsel, and court personnel—both in writing and in person</p><p>• Draft legal documents including discovery requests/responses, deposition summaries, legal forms, notices, and document productions</p><p>• Maintain and manage all phases of litigation and track case progress</p><p>• Maintain client relationships: schedule meetings, arrange interviews, prepare documents, and follow up on client requests</p><p>• Draft BOPs, prepare exhibits, create presentations, and compile photographic case materials</p><p>• Electronically file pleadings, motions, affidavits, and related exhibits in both state and federal courts</p><p>• Prepare for mediations, arbitrations, and trials as needed</p><p>• Assist attorneys with trial prep, including organizing materials and managing logistics</p><p><br></p><p><br></p>
  • 2025-09-22T15:08:45Z
Operations Manager
  • Jersey City, NJ
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Our Client, a 3rd party logistics company, is looking for am Operations Manager with proven experience of a <strong>minimum of 5 </strong>years’ working in <strong>3rd Party Logistics/Warehousing Management/Transportation and Personnel Management.</strong></p><p>This role requires a strategic thinker with strong leadership skills, excellent problem-solving abilities, and a high level of accuracy in managing logistics operations, reporting, and personnel management. This position also requires frequent work and meetings in the warehouse and a successful candidate must be comfortable working in this environment. This is a <strong>direct hire</strong> position with <strong>benefits</strong> after an initial <strong>90 days</strong> waiting period, that includes paid sick/personal days, paid vacation days, paid holidays, health insurance (medical, prescription, dental, vision), life insurance, and 401K plan with Company’s match.</p><p><strong> </strong></p><p>Job Description:</p><p>Overseeing the entire night shift operations at different warehouse locations; and analyzing existing logistics performance metrics to identify areas of improvement.</p><p>• Work closely with our warehouse staff and warehouse management to motivate them and maintain a productive night shift team effectively.</p><p>• Support and mentor existing and new warehouse team leaders, supervisors, and managers.</p><p>• Assist with proper documentation when it comes to employees’ ongoing issues/situations related to their attendance/poor performance/productivity/personal conduct/overall attitude.</p><p>• Supporting management and Human Resources Department with completing all internals forms, warning reports, personal injury reports, property damage reports, employees’ change forms and more.</p><p>• Identify opportunities for improvement based on customer requirements, and analysis of activity and inventory data. Tracking/monitoring and analyzing KPIs.</p><p>• Analyze and support the existing warehouse material handling software/procedures, and lead on new software automation, and storage solutions to improve the logistics processes.</p><p>• Develop and implement logistics strategics to optimize our night shift warehouse operations.</p><p>• Prepare reports for Senior Executives/Upper Management on Logistics performance and challenges.</p><p>• Available to collaborate and meet frequently with internal teams and other warehouse managers to align the night shift operations with the Company’s goals.</p><p>• Understand our customers and operations context; generate broad support for new solutions to ensure success; implement, train, and support operational personnel. </p><p>• Ensure a safe working environment, enforce safety policies and procedures to maintain compliance with industry regulations, transportation regulations, OSHA regulations and all safety standards.</p><p>• Stay updated on industry trends and best practices in Logistics Management.</p><p><br></p>
  • 2025-09-19T14:24:05Z
Demand Generation Manager
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Demand Generation Manager to lead strategic marketing initiatives that drive customer acquisition and engagement. This role emphasizes the development and execution of targeted campaigns, leveraging data analytics and marketing tools to optimize performance. Based in Warren, New Jersey, you will play a pivotal role in expanding brand awareness and generating leads through demonstrated expertise.<br><br>Responsibilities:<br>• Design and implement comprehensive demand generation strategies to support business growth.<br>• Lead the execution of digital media campaigns across multiple channels, ensuring alignment with company goals.<br>• Utilize data-driven insights and analytics to refine marketing approaches and measure campaign success.<br>• Manage and optimize marketing automation tools, including HubSpot, to streamline operations and enhance lead nurturing.<br>• Collaborate with cross-functional teams to develop compelling content and promotional materials.<br>• Track and report on lead generation metrics, providing actionable recommendations to improve performance.<br>• Identify new opportunities for audience engagement and brand expansion.<br>• Maintain up-to-date knowledge of industry trends and emerging technologies to inform strategy.<br>• Ensure marketing initiatives comply with best practices and align with the overall vision of the organization.
  • 2025-09-08T19:48:52Z
Service Desk Analyst
  • Woodbury, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
  • 2025-09-26T17:29:10Z
Accounting Manager
  • Roseland, NJ
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Are you a detail-oriented accounting professional with a knack for leadership and expertise in the legal industry? A dynamic law firm is seeking an <strong>Accounting Manager</strong> to oversee its financial operations and lead a team of accounting professionals. This is a fantastic opportunity for a seasoned accounting expert with supervisory experience to take on a pivotal role in a reputable organization.</p><p><strong>Key Responsibilities:</strong></p><p>·      Manage the day-to-day financial operations of the law firm, including accounts payable, accounts receivable, legal billing, budgeting, and general ledger management.</p><p>·      Supervise and mentor a team of accounting staff, providing training, guidance, and performance evaluations to ensure departmental success.</p><p>·      Develop and maintain systems to ensure compliance with federal, state, and local regulations as well as firm policies, particularly regarding client trust accounts.</p><p>·      Prepare and present financial reports for senior management and partners, ensuring the accuracy and integrity of all financial data.</p><p>·      Work collaboratively with leadership to drive financial strategies and support organizational goals.</p><p>·      Oversee billing processes and ensure timely client invoicing while maintaining compliance with legal billing standards.</p><p>·      Identify opportunities for process improvements and implement best practices in financial and accounting processes.</p><p><strong>Requirements:</strong></p><p>·      Bachelor’s degree in Accounting, Finance, or a related field</p><p>·      Minimum of 5+ years of accounting experience, with at least 3 years in managerial or supervisory roles within a <strong>law firm or professional services environment</strong>.</p><p>·      Deep understanding of legal industry financial requirements (e.g., client trust accounting, ABA compliance).</p><p>·      Proficiency in accounting software and legal practice management systems (e.g., QuickBooks, Elite, Aderant, or equivalent).</p><p>·      Strong analytical skills with the ability to solve complex problems and make sound decisions.</p><p>·      Excellent organizational and communication skills, with a high level of professionalism and integrity.</p><p><strong>What We Offer:</strong></p><p>·      Salary range $120-140K annually plus good benefits and bonus target</p><p>·      Opportunity to contribute to the success of a forward-thinking and reputable law firm.</p><p>·      Growth opportunities and professional development training.</p><p>·      A collaborative and supportive work environment.</p><p><br></p>
  • 2025-09-29T20:19:19Z
Director of Employee Experience
  • Parsippany, NJ
  • onsite
  • Permanent
  • 95000.00 - 120000.00 USD / Yearly
  • <p><strong>Director of Employee Experience & Engagement</strong></p><p><br></p><p>Are you a strategic thinker with a passion for building culture, driving engagement, and making a lasting impact? Our client is seeking a <strong>highly visible leader</strong> to spearhead their employee experience and engagement strategy—someone who can <strong>build from the ground up</strong>, scale across an organization, and present confidently to senior leadership.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Design and lead</strong> a company-wide strategy for employee engagement and experience across all locations.</li><li><strong>Own and evolve</strong> Great Place to Work survey process—analyzing results, identifying trends, and delivering actionable insights to leadership.</li><li><strong>Create meaningful programs</strong> that celebrate a diverse workforce, including Employee Appreciation Days, team-building events, and CSR initiatives.</li><li><strong>Drive innovation</strong> in how they recognize and connect with their 1,500+ employees, fostering a strong, unified culture that can be scaled to affiliated companies.</li><li><strong>Lead CSR efforts</strong>, including quarterly reviews and the creation of annual impact report.</li><li><strong>Build partnerships</strong> with nonprofit and DEI organizations to enhance community impact and cultural initiatives.</li><li><strong>Deliver presentations</strong> to executive leadership. </li></ul><p><br></p>
  • 2025-09-22T20:39:13Z
Account Supervisor/Director
  • New York, NY
  • onsite
  • Temporary
  • 39.59 - 45.84 USD / Hourly
  • We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.
  • 2025-09-05T15:09:02Z
Senior Director of Data Operations
  • Florham Park, NJ
  • onsite
  • Permanent
  • 175000.00 - 225000.00 USD / Yearly
  • <p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
  • 2025-09-19T19:04:31Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
  • 2025-09-04T14:19:21Z
Service Manager
  • Nazareth, PA
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for a dynamic Service Manager to lead and oversee the operations of our service department in Nazareth, Pennsylvania. This role is ideal for an experienced individual passionate about delivering exceptional service, managing teams, and strengthening customer relationships. As a key leader, you will ensure the department runs smoothly, efficiently, and aligns with organizational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Lead and inspire a team of service technicians and support staff, fostering a culture of collaboration and excellence.</p><p>• Manage daily operations within the service department to ensure timely and high-quality maintenance and repairs.</p><p>• Build and maintain strong customer relationships by addressing their needs and ensuring satisfaction with service delivery.</p><p>• Analyze and monitor performance metrics such as productivity, turnaround times, and profitability to drive improvements.</p><p>• Oversee scheduling, resource allocation, and workflow optimization to enhance department efficiency.</p><p>• Collaborate with sales and parts teams to deliver value-added services and drive revenue growth.</p><p>• Enforce compliance with safety protocols, company policies, and manufacturer standards.</p><p>• Identify and implement process improvements to reduce costs and elevate service capabilities.</p><p><br></p>
  • 2025-09-26T19:05:01Z
Product Manager
  • Iselin, NJ
  • onsite
  • Permanent
  • 82000.00 - 125000.00 USD / Yearly
  • <p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
  • 2025-09-11T21:08:48Z
Bookkeeper
  • Center Valley, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>We are seeking an experienced, detail-oriented Bookkeeper with a strong background in the construction industry to manage financial records and processes. The ideal candidate will be responsible for overseeing day-to-day accounting tasks, financial reporting, payroll, and compliance specific to construction-related projects. This role is instrumental in ensuring accurate tracking of costs, budgets, and revenues to support project success and profitability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Financial Recordkeeping:</strong></li></ol><ul><li>Maintain accurate and up-to-date general ledger, accounts payable (AP), and accounts receivable (AR) records specific to construction projects.</li><li>Track job costs, including materials, labor, subcontractors, and other project expenses.</li><li>Process invoices, payments, and account reconciliations, ensuring correct job costing allocations.</li></ul><ol><li><strong>Payroll Management:</strong></li></ol><ul><li>Process employee and subcontractor payroll, including prevailing wage calculations when applicable.</li><li>Prepare and file payroll taxes, and ensure compliance with federal, state, and local labor regulations.</li></ul><ol><li><strong>Project Financial Oversight:</strong></li></ol><ul><li>Monitor construction project budgets and timelines, preparing cost analysis reports for management.</li><li>Track contracts, change orders, and retainages to ensure accurate billing and profit tracking.</li></ul><ol><li><strong>Billing and Collections:</strong></li></ol><ul><li>Prepare progress and final billing in accordance with customer contracts utilizing AIA (American Institute of Architects) billing methods if required.</li><li>Work with clients and project managers to ensure timely collection of receivables.</li></ul><ol><li><strong>Compliance and Reporting:</strong></li></ol><ul><li>Prepare monthly, quarterly, and annual financial reports, including profit and loss (P& L) statements and balance sheets.</li><li>Ensure compliance with tax regulations, construction lien laws, and licensing requirements.</li></ul><ol><li><strong>Software and Tools Management:</strong></li></ol><ul><li>Use construction-specific accounting software (e.g., QuickBooks, Sage 300, or Procore) for financial tracking and reporting.</li></ul><ol><li><strong>Communication:</strong></li></ol><ul><li>Collaborate with project managers, estimators, and vendors to maintain accurate financial data.</li><li>Provide insights and suggestions to improve financial efficiency and project profitability.</li></ul><p><br></p>
  • 2025-09-24T21:09:19Z
ERP/CRM Consultant
  • Brooklyn, NY
  • onsite
  • Contract / Temporary to Hire
  • 85.50 - 99.00 USD / Hourly
  • We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
  • 2025-09-30T13:04:15Z
Property Controller
  • Jericho, NY
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • <p><strong>PROPERTY CONTROLLER </strong>in the Jericho, Long island area</p><p>Are you an experienced finance professional with a sharp analytical mind and experience in Real Estate Portfolio Accounting?</p><p><strong>Anna Parson at Robert Half is seeking a Property Controller</strong> for one of our valued Real Estate clients. This is a fantastic opportunity to oversee all financial reporting and financial analysis for a portfolio of assigned properties. <strong><u>If you are highly skilled in real estate portfolio accounting, enjoy an independent contributor role and excel in managing client relationships, this could be the perfect fit for you!</u></strong></p><p><strong>As the Property Controller, your will: </strong></p><ul><li>Prepare, review, and analyze financial reports for assigned properties on historical cost and fair value basis, ensuring accuracy and timeliness.</li><li>Conduct detailed financial analysis to support decision-making and strategic planning for the real estate portfolio.</li><li>Collaborate with property management teams to develop and manage property-level budgets and forecasts.</li><li>Review property owner reports including AR, & AP aging reports, income statements, CAPEX schedules and ee general ledger activities, accounts payable/receivable, and monthly closing processes for assigned properties.</li><li>Build and maintain strong relationships with clients, providing exceptional financial insights and support.</li><li>Ensure compliance with accounting standards, internal controls, and regulatory requirements.</li></ul><p><strong>Property Controller </strong>role offers a unique opportunity to work with a dedicated team in a growing organization. Our client values innovation, collaboration, and professional development. You’ll enjoy a rewarding career while making a tangible impact on the success of their property portfolio. If you’re ready to take your real estate accounting expertise to the next level, apply today!</p><p>For more details, <strong>contact Anna Parson at Robert Half</strong> directly. Let Robert Half help you find the career opportunity you’ve been looking for!</p>
  • 2025-09-29T21:54:14Z
Commercial Sales Representative
  • Parsippany, NJ
  • onsite
  • Permanent
  • 50000.00 - 100000.00 USD / Yearly
  • <p>Our client, a leading provider of essential commercial facility services across the US is seeking a Commercial Sales Representative to join their growing outside sales team. </p><p><br></p><p>We’re seeking a driven and energetic Outside Sales Representative to join their team and grow their commercial client base. In this role, you’ll be responsible for identifying new business opportunities, building relationships with property managers and business owners, and presenting tailored service solutions that meet their operational needs. You’ll work independently in the field, manage a sales territory, and collaborate with internal teams to ensure client satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prospect and generate leads through cold calling, networking, and referrals</li><li>Conduct on-site visits and client meetings to assess needs and present service offerings</li><li>Prepare proposals, negotiate contracts, and close sales</li><li>Maintain strong relationships with existing clients to ensure retention and upsell opportunities</li><li>Meet and exceed monthly sales targets and performance metrics</li></ul><p><br></p>
  • 2025-09-30T18:14:10Z
Leasing Administrator
  • Shrewsbury, NJ
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Leasing Administrator to join our real estate team in the Shrewsbury, New Jersey area. This permanent role is ideal for someone with excellent customer service skills and a deep understanding of leasing processes. The position offers the opportunity to foster strong tenant relationships while contributing to the overall success of our property management operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage the leasing process, including handling inquiries, processing applications, and verifying tenant information.</p><p>• Show available apartments and amenities to prospective tenants, ensuring their needs are understood and addressed.</p><p>• Develop and maintain positive relationships with tenants, providing support and resolving issues as needed.</p><p>• Execute strategic leasing plans and adjust them based on market trends and company goals.</p><p>• Organize and oversee social activities and community events for tenants.</p><p>• Collaborate with external agencies to implement effective marketing strategies for available units.</p><p>• Conduct market research and analysis to ensure competitive pricing and offerings.</p><p>• Oversee the management of common areas to maintain a clean and welcoming environment.</p><p>• Provide technical support and guidance to tenants regarding leasing systems.</p><p>• Work collaboratively with the team while also handling independent responsibilities.</p>
  • 2025-09-18T20:34:45Z
Payroll Administrator
  • Garden City, NY
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
  • 2025-09-24T21:43:43Z
Senior Accountant
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>Our client—a leading private equity firm with a strong track record of partnering with growth-focused businesses—is looking for a Senior Accountant to join its high-impact Portfolio Operations team. This is your opportunity to contribute to the financial success of a diverse group of portfolio companies while working in a collaborative and fast-paced environment.</p><p><br></p><p>As a Senior Accountant, you’ll play a pivotal role in managing the day-to-day finance function, from maintaining accurate books to delivering meaningful financial insights. You'll oversee core accounting operations, manage offshore accounting resources, and support financial reporting and compliance across the firm’s growing portfolio.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·        Lead monthly close processes, journal entries, and account reconciliations using QuickBooks</p><p>·        Support FP& A with budget-to-actual reporting and variance analysis</p><p>·        Oversee and guide offshore accounting staff, ensuring quality and timeliness</p><p>·        Manage invoicing processes and track receivables for portfolio companies</p><p>·        Administer expense management, ensuring compliance and accuracy</p><p>·        Assist with audits, ad-hoc reporting, and process improvements</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
  • 2025-09-23T19:49:06Z
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