<p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fairfield, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.</p><p>• Handle product returns, warranty claims, and other customer-related issues with professionalism.</p><p>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.</p><p>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.</p><p>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.</p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>Our team is seeking a reliable Office Assistant for a temporary assignment beginning this month through the end of May in Mahopac, NY. This role supports daily administrative activities with a focus on client service and efficient office operations. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and direct incoming phone calls in a professional manner</li><li>Welcome clients and visitors to the office, ensuring a positive experience</li><li>Mail out completed tax returns and manage related documentation</li><li>Track tax return progress and status using a CRM system</li><li>Assist with processing payments in QuickBooks</li><li>Manage the office administrative email account</li><li>Perform general office duties such as filing, copying, and document organization</li></ul><p><br></p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are seeking an adaptable IT Support Specialist with strong technical proficiency to provide critical support across a wide range of end-user technologies. The ideal candidate will be experienced with O365, VMware Horizon VDI, Active Directory, and Microsoft Exchange, and demonstrate a willingness to tackle challenges as they arise. This role requires excellent troubleshooting skills, clear communication, and a commitment to customer satisfaction in a fast-paced environment.</p><p><br></p>
<p>Our client is looking for an experienced Collections Manager to lead our collections team and oversee the recovery of outstanding accounts receivable. This role focuses on optimizing collection strategies, ensuring compliance with regulations, and fostering collaboration across departments to resolve disputes efficiently. The ideal candidate will bring strong leadership skills, deep industry knowledge, and a commitment to improving processes and achieving financial goals.</p><p><br></p><p>Salary is 125,000 - 135,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Manage and supervise the collections team, including recruiting, training, and conducting performance evaluations.</p><p>• Design and implement effective strategies to enhance collection rates and streamline processes.</p><p>• Analyze accounts receivable aging reports to prioritize and direct collection efforts.</p><p>• Collaborate with internal departments such as sales, legal, and customer service to address payment disputes and ensure resolutions.</p><p>• Prepare detailed reports on collection performance, trends in delinquency, and cash flow projections.</p><p>• Ensure all collection activities align with legal standards and company policies, including adherence to the Fair Debt Collection Practices Act.</p><p>• Evaluate accounts for escalation, legal action, or write-off when necessary.</p><p>• Identify opportunities for system and process improvements to increase operational efficiency.</p><p>• Monitor team performance and provide coaching to maintain high standards and achieve departmental goals.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
We are looking for a Receptionist/Front Office Administrator to join our team on a contract-to-permanent basis in Jersey City, New Jersey. This role is ideal for an organized and proactive individual who thrives in a dynamic office environment. You will be responsible for handling various administrative tasks, maintaining office operations, and supporting team members effectively.<br><br>Responsibilities:<br>• Communicate with vendors, contractors, and service providers to manage orders, delegate tasks, and ensure clear instructions.<br>• Process invoices promptly and accurately to maintain smooth financial operations.<br>• Monitor and replenish office and warehouse supplies by placing purchase orders as needed.<br>• Organize and track project timelines to ensure deadlines are met efficiently.<br>• Coordinate and oversee logistics for outgoing shipments to maintain seamless workflows.<br>• Accurately process client orders within designated timeframes to meet service expectations.<br>• Prepare correspondence and documents in alignment with the company’s standards and voice.<br>• Compile court-related documentation to address parking violations or citations following established protocols.<br>• Manage requirements gathering for assigned projects to support various operational needs.<br>• Obtain quotes and pricing information from vendors to assist in procurement decisions.
<p>We are seeking an experienced and strategic <strong>Credit Manager</strong> to lead the credit and collections function for a large-scale manufacturing organization with a diverse customer base and high transaction volume. This role plays a critical part in protecting cash flow, minimizing credit risk, and supporting profitable growth across domestic and international markets. The Credit Manager will partner closely with Sales, Customer Service, Operations, and Finance leadership to establish credit policies that balance risk management with customer relationships—while leading a high-performing credit team in a fast-paced, complex environment.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and oversee the company’s credit and collections operations for a high-volume, multi-entity manufacturing business</li><li>Establish, implement, and continuously improve credit policies, procedures, and internal controls</li><li>Evaluate customer creditworthiness through financial analysis, credit reports, trade references, and industry trends</li><li>Set and manage customer credit limits and payment terms aligned with company risk tolerance</li><li>Drive timely collections and resolution of disputed accounts while maintaining strong customer relationships</li><li>Monitor accounts receivable aging, DSO, bad debt exposure, and overall credit risk metrics</li><li>Partner with Sales and Customer Service to support new customer onboarding and complex contract terms</li><li>Manage escalations related to delinquent accounts, including legal actions, liens, or third-party collections when necessary</li><li>Prepare and present credit risk analysis and reporting to senior finance leadership</li><li>Lead, mentor, and develop a team of credit analysts and collections professionals</li><li>Support audits and ensure compliance with SOX, internal policies, and regulatory requirements</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>We are looking for a meticulous and driven Accounts Receivable Analyst to join our finance team in Bethlehem, Pennsylvania. In this role, you will play a key part in managing customer accounts, ensuring timely collections, and contributing to accurate financial reporting. Collaborating across departments, you’ll focus on improving AR processes and maintaining compliance with accounting standards.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to support the timely collection of outstanding balances.</p><p>• Prepare and reconcile aging reports to identify trends, risks, and opportunities for improvement.</p><p>• Investigate and resolve discrepancies related to invoices, deductions, short payments, and chargebacks.</p><p>• Assist with month-end close activities, including reconciliations and reporting.</p><p>• Monitor customer payment behaviors and contribute to credit risk assessments.</p><p>• Partner with Sales and Customer Service teams to address billing and account-related issues.</p><p>• Ensure adherence to internal controls, company policies, and accounting standards.</p><p>• Participate in initiatives to improve AR processes and enhance system efficiency.</p><p>• Provide documentation and respond to inquiries during audits.</p>
We are looking for a Facilities Assistant to join our team on a contract basis in New York, New York. This role requires a proactive and service-oriented individual who thrives in a dynamic and fast-paced environment. You will play a key role in maintaining office operations, ensuring smooth day-to-day functionality, and delivering exceptional support to staff and visitors.<br><br>Responsibilities:<br>• Coordinate conference room scheduling and manage room setup, including moving furniture and equipment as needed.<br>• Maintain beverage and snack inventory with daily restocking to ensure availability.<br>• Provide front desk coverage, handle guest registration, and address visitor inquiries.<br>• Conduct end-of-day inspections to uphold office standards and address any outstanding issues.<br>• Monitor office supply levels and place orders to meet operational needs.<br>• Arrange courier services and ensure timely delivery of packages.<br>• Assist with vendor coordination and event planning, including post-event cleanup.<br>• Support administrative and janitorial tasks while maintaining a high level of hospitality.<br>• Adapt to immediate and varied requests in a fast-paced office environment.
<p><strong>Job Title: Entry-Level AR / Collections Clerk</strong></p><p><strong>Location:</strong> White Plains, NY</p><p><strong>Type:</strong> Contract-to-Hire</p><p><strong>Industry:</strong> Food Distribution</p><p><strong>About the Company</strong></p><p>A well‑established food distribution company in White Plains is seeking an energetic and motivated <strong>Entry-Level AR/Collections Clerk</strong> to join their team. This is an excellent opportunity for someone looking to begin or grow their career in accounting, collections, or customer account management within a fast‑paced, relationship‑driven environment.</p><p><strong>Position Overview</strong></p><p>The AR/Collections Clerk will play a key role in supporting the company’s sales team by contacting customers regarding outstanding balances, helping resolve account issues, and ensuring timely payment of invoices. This role involves frequent phone communication, follow‑up, and basic administrative AR tasks. The ideal candidate is comfortable making outbound calls, has professional phone manners, and enjoys working collaboratively with sales staff and customers.</p><p>This is a contract‑to‑hire position with strong long‑term potential for the right candidate.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Make outbound calls to customers to collect on outstanding invoices and past‑due balances.</li><li>Maintain professional, customer‑friendly communication while handling collection efforts.</li><li>Support sales representatives by providing updates on client payment status.</li><li>Work closely with customers to resolve billing discrepancies and payment issues.</li><li>Record notes, update account activity, and maintain accurate AR documentation.</li><li>Assist in achieving team goals related to cash flow, inventory movement, and timely order fulfillment.</li><li>Collaborate with internal departments (sales, billing, operations) to ensure account issues are resolved efficiently.</li><li>Perform general AR administrative tasks as needed.</li></ul>
<p>Property Associate / Administrative Support</p><p>On-site | Near Lyndhurst, NJ</p><p>Overview</p><p> We’re looking for a dependable and organized Property Associate to support the day-to-day administrative and basic accounting needs of a property management team. This role supports one or more buildings and works closely with tenants, vendors, and internal staff to keep operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Assist with accounts payable by reviewing and coding invoices</li><li>Support accounts receivable tasks such as billing, statements, and basic collections follow-up</li><li>Track expenses and help ensure costs stay within budget</li><li>Maintain lease-related documents and track important dates and notices</li><li>Monitor emails, phone calls, and work order requests and route as needed</li><li>Handle general office duties including filing, mail distribution, and correspondence</li><li>Prepare basic reports and maintain organized paper and electronic files</li><li>Update contact lists for tenants, vendors, and internal staff</li><li>Coordinate meetings, conference rooms, and occasional events</li><li>Assist with visitor and vendor access requests</li><li>Track certificates of insurance for tenants and vendors and follow up on expirations</li><li>Support audits by helping organize files and records</li><li>Assist with tenant move-ins and move-outs</li><li>Coordinate access cards and building credentials</li><li>Communicate with maintenance, security, and building staff regarding day-to-day needs</li><li>Collect vendor paperwork (such as W-9s) and assist with new vendor setup</li><li>Provide general support with budgeting and recurring reports</li><li>Assist with utility tracking and basic data entry</li></ul><p><br></p>
<p>We are seeking a skilled Benefits Analyst to join our team on a contract basis in New York, New York. This individual should be detail-oriented, experienced in benefits administration, and proactive in problem-solving. In this position, you will play a key role in managing employee benefits inquiries and ensuring smooth communication with external agencies.</p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Address employee inquiries related to leave of absence policies and benefits, including health, welfare, commuter programs, pay cycles, and eligibility requirements.</li><li>Manage medical plan details and organizational terms, utilizing public benefits platforms.</li><li>Maintain effective communication with external agencies in high-pressure situations.</li><li>Support the coordination and administration of employee benefits programs, ensuring accuracy and compliance.</li><li>Provide exceptional customer service and build positive relationships with employees and stakeholders.</li><li>Handle sensitive benefits-related matters with professionalism and discretion.</li><li>Collaborate with team members to resolve complex benefits issues promptly.</li><li>Ensure compliance with laws and regulations related to employee benefits.</li><li>Stay current on benefits trends and industry standards.</li><li>Participate in trainings to stay informed about updates to organizational policies and benefits offerings.</li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in Elmwood Park, New Jersey. This role is pivotal in ensuring the smooth operation of customer-related processes while maintaining accurate data and delivering actionable insights. If you thrive in a collaborative environment and enjoy optimizing workflows, this position is an excellent opportunity to contribute to meaningful improvements.<br><br>Responsibilities:<br>• Ensure the accuracy and reliability of the organization's database by maintaining and updating system data.<br>• Assist the Client Experience team in managing the lifecycle of work orders, from initiation to completion.<br>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the resolution process.<br>• Create, review, and analyze reports to identify trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize insights from data analysis to recommend and implement improvements to customer experience processes.<br>• Manage email correspondence professionally and promptly to address customer inquiries and internal communications.<br>• Oversee CRM entries to ensure data consistency and support customer relationship efforts.<br>• Perform administrative tasks to support the team’s daily operations and workflow.<br>• Leverage Microsoft Excel to organize data, create reports, and perform detailed analysis.
<p>A busy company in the Flanders area is seeking a Payroll Administrator to join their team. This Payroll Administrator will get the change to join a growing company that offers work flexibility and career advancement. This Payroll Administrator will oversee payroll operations, ensuring accurate and timely processing while maintaining compliance with all applicable laws and regulations. The ideal Payroll Administrator will have high volume processing experience, proficiency in ADP Workforce Now (not required), and have processed Canadian payroll (not required). Other responsibilities of this Payroll Administrator will include but not be limited to: </p><p><br></p><p>Payroll Administrator Responsibilities:</p><p>• Manage bi-weekly and weekly payroll processes using ADP Workforce Now, ensuring accuracy and timeliness.</p><p>• Maintain and update employee records in payroll databases, adhering to organizational standards.</p><p>• Handle garnishments, deductions, and other payroll adjustments in compliance with regulations.</p><p>• Collaborate with finance team members on tax matters and payroll-related inquiries.</p><p>• Prepare and generate reports, including statistical data and ad-hoc analyses, using payroll systems and Excel.</p><p>• Assist in year-end payroll close processes and review W-2 forms for completeness.</p><p>• Develop and provide benefits-related data for insurance carriers, actuaries, and organizational leadership.</p><p>• Ensure compliance with ERISA, ACA, and other employment laws by supervising required filings and reports.</p><p>• Support the preparation of applications and documentation for federal and state agencies.</p><p>• Perform additional payroll or administrative tasks as assigned by management.</p><p><br></p><p>This Payroll Administrator position pays between $70,000 and $80,000 annually depending on experience. If interested in this Payroll Administrator role, apply today! </p>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p>We are looking for a dedicated Property Associate to join our team in Plainview, New York. This contract position offers the opportunity to provide essential accounting and administrative support within a property management environment. You will play a vital role in ensuring efficient operations, maintaining compliance, and delivering exceptional service to tenants, vendors, and clients.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct administrative support to property managers, assisting with daily operations and tasks.</p><p>• Track and maintain Certificates of Insurance for tenants and contractors, ensuring compliance and proper documentation.</p><p>• Organize and file property-related documents such as leases, correspondence, service contracts, reports, and payables.</p><p>• Prepare and manage express mail packages, office supplies, and mailing needs.</p><p>• Assist with budget preparation for property operations, collaborating with team members.</p><p>• Manage accounts payable processes, including invoice entry, coding, and payment approval.</p><p>• Handle accounts receivable tasks such as printing aged delinquency reports, sending tenant notices, and preparing adjustment forms.</p><p>• Coordinate tenant move-ins and move-outs, ensuring all authorizations and required documents are obtained.</p><p>• Review and update the Tenant Handbook, draft memos, and communicate effectively with tenants.</p><p>• Deliver outstanding customer service to tenants, contractors, vendors, and clients, focusing on building strong and attentive relationships.</p>
<p><strong>Position Summary:</strong></p><p>The Logistics Claims Specialist is responsible for managing and resolving freight claims related to loss, damage, and service failures across the supply chain. This role ensures timely and accurate processing of claims, maintains compliance with carrier agreements, and provides exceptional support to internal teams and external partners. The ideal candidate will have strong analytical skills, attention to detail, and experience in logistics operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Claims Management:</strong></li><li>Investigate, file, and track freight claims for loss, damage, and shortages with carriers and vendors.</li><li>Ensure claims are processed accurately and within contractual timelines.</li><li><strong>Documentation & Compliance:</strong></li><li>Collect and review all required documentation (BOLs, PODs, invoices, photos) to support claims.</li><li>Maintain compliance with carrier agreements and company policies.</li><li><strong>Communication & Coordination:</strong></li><li>Serve as the primary point of contact for claims inquiries from carriers, customers, and internal teams.</li><li>Collaborate with operations, customer service, and finance teams to resolve discrepancies.</li><li><strong>Reporting & Analysis:</strong></li><li>Monitor claim trends and provide regular reports on claim status, recovery rates, and root cause analysis.</li><li>Recommend process improvements to reduce claim frequency and cost.</li></ul><p><br></p>
<p>We are looking for a dedicated Office Assistant to join our team in the New Brunswick area. This is a contract to permanent opportunity within the food and food processing industry, offering a pathway to long-term employment with competitive benefits and growth potential. The ideal candidate will play a key role in supporting our sales team and ensuring seamless operations in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and managers to enhance their productivity.</p><p>• Process customer orders with accuracy and ensure prompt delivery.</p><p>• Collaborate with sales executives to create and implement effective sales strategies.</p><p>• Address and resolve customer inquiries and issues in a timely and detail-focused manner.</p><p>• Prepare essential sales documents, including contracts, proposals, and quotes.</p><p>• Coordinate with the marketing team to develop impactful sales materials and campaigns.</p><p>• Assist in organizing and managing sales events, such as tradeshows and promotional activities.</p><p>• Conduct market research to identify opportunities and trends that support sales objectives.</p><p>• Manage customer accounts in the system and ensure accurate record-keeping.</p><p>• Process customer sample requests and provide basic quality documents or certifications when needed.</p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
