<p><strong><em>Robert Half is partnering with our client, a Fortune 500 enterprise organization in the insurance industry, in this search for a Communications Manager to support a large-scale, enterprise-wide transformation initiative.</em></strong></p><p><br></p><p><strong>Location:</strong> Remote (EST)</p><p><strong>Hours:</strong> Monday–Friday, 8:00 AM – 5:00 PM EST</p><p><strong>Duration:</strong> 12-month contract w/ potential to convert</p><p><strong>Pay Rate: </strong>$43-48/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Communications Manager will play a critical role in shaping and delivering strategic communications for a high-visibility enterprise program, including large SaaS and Workday-related implementations. This individual will be responsible for developing and executing comprehensive communication strategies that support organizational change, drive employee engagement, and ensure alignment across a broad, complex workforce. The role requires a highly collaborative yet independent professional who can partner with executive stakeholders and cross-functional teams to deliver clear, consistent, and impactful messaging at scale.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement end-to-end communication strategies to support enterprise initiatives, including measuring effectiveness and optimizing approaches based on feedback and outcomes</li><li>Serve as the primary communications point of contact for program teams, consulting on messaging strategy, planning, and execution</li><li>Create executive-level communications including presentations, town hall materials, scripts, talking points, and briefing documents</li><li>Draft and deliver a wide range of communication assets, including internal announcements, web content, videos, brochures, and speeches</li><li>Ensure consistency in brand voice, tone, and style across all communications, maintaining adherence to AP style guidelines</li><li>Provide creative direction for campaign themes, messaging frameworks, and communication packaging to drive engagement</li><li>Identify and leverage the most effective communication channels and tools for various audiences, including digital and online content strategies</li><li>Coordinate meetings and communication deliverables across stakeholders, including program sponsors, executives, change consultants, and cross-functional teams</li><li>Support enterprise change communications efforts tied to large-scale implementations, including Workday or similar SaaS platforms</li></ul>
<p>We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote and on-site technical support to clients.</p><p>• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.</p><p>• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.</p><p>• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.</p><p>• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.</p><p>• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.</p><p>• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.</p><p>• Partner with internal teams to resolve complex technical issues and escalate when appropriate.</p><p>• Accurately document service desk tickets, resolutions, and technical procedures.</p><p>• Stay current with emerging technologies and industry best practices to enhance service delivery.</p>
<p>We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION </p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.</p><p>• Assist users in connecting to Wi-Fi networks and configuring devices for internet access.</p><p>• Guide users through the installation and setup of Microsoft Office and Pharos software for printing.</p><p>• Perform password resets, account creation, and basic account management tasks.</p><p>• Support hardware-related issues, including Dell technologies and Apple devices.</p><p>• Conduct cable installations and ensure proper connectivity for associated hardware.</p><p>• Maintain clear communication with users to provide timely resolutions and updates.</p><p>• Document technical issues and solutions in detail for future reference.</p><p>• Collaborate with other IT team members to address complex problems and improve processes.</p>
<p>We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.</p><p>• Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.</p><p>• Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.</p><p>• Perform account management tasks, including password resets and account creation.</p><p>• Diagnose and repair issues related to computer hardware, including Dell and Apple devices.</p><p>• Ensure proper installation and maintenance of cables and associated hardware.</p><p>• Deliver timely and detail-oriented technical support in a Windows and Mac environment.</p><p>• Collaborate with the IT team to identify and resolve recurring technical challenges.</p><p>• Document support activities and maintain accurate records of troubleshooting steps.</p><p>• Provide training and guidance to end-users on basic system operations.</p>