We are looking for an experienced and service-oriented Front Desk Coordinator to support daily front office operations in New York, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and scheduling running smoothly. The right candidate will bring strong front desk experience, confidence handling high call volumes, and a detail-oriented approach to in-person and phone interactions.<br><br>Responsibilities:<br>• Welcome guests, clients, and staff with a courteous presence while managing the front reception area efficiently.<br>• Handle incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and ensure messages are relayed accurately.<br>• Provide concierge-style assistance by answering general questions, guiding visitors, and helping coordinate front desk needs throughout the day.<br>• Maintain an organized check-in process for visitors, deliveries, and appointments to support a smooth office experience.<br>• Monitor the main reception space to ensure it remains presentable, functional, and ready for daily business activity.<br>• Support administrative coordination by assisting with scheduling, basic office communications, and routine front desk documentation.<br>• Respond promptly to inbound phone inquiries and in-person requests while maintaining a high standard of customer service.
<p>Greet visitors and provide a professional, welcoming experience.</p><p>Answer and direct incoming phone calls.</p><p>Maintain paper filing systems and assist with office organization.</p><p>Prepare and complete invoice templates accurately.</p><p>Perform light data entry and record maintenance.</p><p>Create UPS shipping labels and assist with outgoing packages.</p><p>Support general administrative tasks as needed.</p><p>Help maintain an organized and efficient office environment.</p>
<p>We are looking for a Medical File Clerk to support document management operations for a healthcare organization. This is a contract position for a 13-week assignment and requires full onsite attendance in an administrative office setting. The role focuses on organizing, digitizing, and maintaining medical documentation accurately while assisting with high-volume records processing on a part-time schedule.</p><p><br></p><p>Responsibilities:</p><p>• Digitize paper-based medical records by scanning files into the organization’s electronic document system with a high level of accuracy.</p><p>• Prepare and convert physical and digital documents into PDF format so records are properly stored and accessible.</p><p>• Reproduce records and supporting materials as needed for administrative and medical records workflows.</p><p>• Review documents before processing to help ensure files are legible, complete, and correctly categorized.</p><p>• Maintain organized handling of patient-related documentation while supporting established recordkeeping procedures.</p><p>• Work onsite in an office environment and coordinate daily workflow priorities with the assigned manager.</p><p>• Support document management activities tied to electronic medical record platforms such as Allscripts and Cerner, when applicable.</p>
We are looking for an experienced and dependable Receptionist to support a busy legal office in New York, New York. This Contract position is ideal for someone who enjoys being the first point of contact for clients, managing a high volume of calls, and keeping daily front-desk operations running smoothly. The role requires strong organization, excellent judgment, and the ability to handle administrative tasks with accuracy and discretion.<br><br>Responsibilities:<br>• Manage a high-volume, multi-line phone system and direct incoming calls to the appropriate contacts efficiently and courteously.<br>• Welcome clients and visitors, create a detail-oriented front-desk experience, and assist with general inquiries upon arrival.<br>• Coordinate and confirm appointments using the office calendar system to maintain an organized daily schedule.<br>• Prepare copies of legal and administrative documents and provide general clerical support to the office as needed.<br>• Maintain orderly files, records, and front-desk materials to support smooth day-to-day operations.<br>• Assist with routine office tasks, including data entry, email communication, and document handling.<br>• Support attorneys and staff by helping keep reception and administrative workflows organized and responsive.
<p>We are looking for an experienced and personable Receptionist to support for an office in West Harrison, New York. This is a Contract position suited for someone who creates a welcoming first impression and maintains a detail-oriented front desk presence. The ideal candidate will confidently assist visitors, manage incoming calls, and help ensure smooth daily reception operations in a client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome arriving guests and provide a warm, high-end client experience at the front desk.</p><p>• Manage a multi-line phone system, direct calls accurately, and relay messages in a timely manner.</p><p>• Coordinate visitor flow by checking in clients and notifying the appropriate staff of arrivals.</p><p>• Maintain an organized reception area that reflects the studio's refined and upscale environment.</p><p>• Respond to routine questions from guests and provide clear, courteous assistance in person and over the phone.</p><p>• Support day-to-day front office activities to help appointments and client interactions run efficiently.</p>
We are looking for an experienced and dependable Receptionist to support daily front desk operations. This Contract position is ideal for someone who enjoys creating a welcoming office environment, helping visitors and staff, and keeping shared areas organized throughout the day. The role follows an 8:00 AM to 5:00 PM schedule and requires a detail-oriented approach, strong communication skills, and comfort handling light physical tasks related to beverage and kitchen setup.<br><br>Responsibilities:<br>• Welcome guests and employees at the front desk, create a positive first impression, and respond to routine office inquiries.<br>• Manage incoming calls through a multi-line phone system, direct callers to the appropriate contacts, and take accurate messages when needed.<br>• Receive, sort, and distribute mail and deliveries to ensure timely handling of incoming items.<br>• Prepare coffee service for the office, including setting up the machine, replenishing supplies, and lifting the larger coffee container as part of daily preparation.<br>• Clean and maintain the coffee machine and small kitchen areas at the end of the day to keep shared spaces neat and ready for use.<br>• Assist with visitor and employee badge support while following office procedures for access and front desk coordination.<br>• Monitor the reception area to maintain an organized, business-focused environment throughout the workday.
<p>We are seeking a hands-on <strong>Manager, IT Client Services & Help Desk</strong> to lead IT support and deliver an exceptional end-user experience.</p><p>This role combines <strong>hands-on technical support, help desk leadership, MSP management, and service improvement</strong>. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP).</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Hands-On Technical Support</strong></p><ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul><p><strong>Help Desk & MSP Management</strong></p><ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul><p><strong>Customer Service & Service Improvement</strong></p><ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul><p><strong>Documentation & Knowledge Management</strong></p><ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.</li></ul><p><br></p>
We are looking for a service-oriented Receptionist - Level 1 to support daily front desk operations in New Jersey. This onsite opportunity is a Long-term Contract position with potential for extension and possible conversion, offering the chance to deliver a detail-oriented, high-touch experience for employees, clients, and visitors. The ideal candidate will bring strong communication skills, sound organization, and a welcoming presence while managing administrative and office support tasks in a structured environment.<br><br>Responsibilities:<br>• Welcome visitors, applicants, and clients with a courteous and attentive approach while maintaining established check-in and security procedures.<br>• Manage incoming calls and direct inquiries to the appropriate contacts, ensuring timely and accurate communication.<br>• Coordinate conference and meeting spaces by arranging room setup, confirming technology needs, and organizing catering or hospitality support when required.<br>• Handle routine office support activities such as sorting deliveries, distributing mail and packages, processing faxes, and maintaining supply inventory.<br>• Monitor incoming and outgoing shipments, mail, and freight, and arrange courier or messenger services as needed.<br>• Support guest services by assisting with practical arrangements such as transportation coordination, reservations, and related hospitality requests.<br>• Submit requests for building support, housekeeping, or other workplace services to help maintain a smooth office experience.<br>• Complete assigned administrative tasks by following established procedures and service standards under supervisory guidance.