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14 results for Customer Experience Marketing Manager in Paramus, NJ

Marketing Manager

Englewood Cliffs, NJ
onsite
Temporary / Contract
45 - 65 USD / Hourly
We are looking for an experienced Marketing Manager to support high-visibility brand initiatives within the advertising industry. This is a long-term contract position focused on shaping marketing presence across events, sponsorships, thought leadership, and branded content while ensuring every deliverable reflects strong quality and consistency. The ideal candidate brings a strategic mindset, strong communication skills, and the ability to keep multiple projects moving forward in a collaborative, fast-paced environment. Responsibilities:• Drive marketing support for conferences, live events, corporate initiatives, and charitable programs by developing tailored brand materials and promotional assets.• Plan and execute brand activations tied to sponsorships, translating campaign objectives into engaging content and event-day experiences.• Oversee creative planning and scheduling for large-format digital displays, coordinating requirements, approvals, and final delivery with agency and internal creative teams.• Partner closely with events, communications, and cross-functional stakeholders to align marketing efforts and strengthen integrated promotion across initiatives.• Gather, organize, and manage stakeholder input throughout project lifecycles while maintaining accuracy and securing required legal and compliance approvals.• Lead end-to-end delivery of assigned marketing projects, balancing shifting priorities while meeting deadlines, budget expectations, and brand standards.• Support development of B2B thought leadership and social media materials in collaboration with content specialists, agency partners, and business teams.• Review campaign and collateral output to ensure brand guidelines are applied consistently across materials produced by internal and external creative resources. 02720-0013445119
2026-05-28T00:00:00Z

Brand Marketing Manager

Deer Park, NY
onsite
Permanent / Full Time
120000 - 160000 USD / Yearly
We are looking for a Brand Marketing Manager to lead high-visibility activation and partnership programs in Deer Park, New York. This role will shape scalable brand initiatives that strengthen market presence, increase audience engagement, and create measurable commercial impact. The ideal candidate brings strong partnership expertise, sharp operational leadership, and the ability to turn strategic concepts into repeatable programs that deliver results. Responsibilities: • Build and manage an ongoing calendar of partner-supported marketing activations designed to drive awareness, engagement, and revenue growth. • Create structured activation packages across influencer initiatives, social sampling campaigns, retail experiences, and custom brand programs that can be sold and repeated at scale. • Oversee each stage of program delivery, from initial concept development and stakeholder alignment through execution, recap preparation, and performance analysis. • Direct collaboration with internal teams, agency partners, and external vendors to ensure every activation is delivered with a high standard of quality and consistency. • Develop pricing approaches and investment frameworks that support profitable partner participation while expanding the value of the activation channel. • Integrate social discovery tactics and community-focused marketing elements into campaigns to increase visibility, participation, and downstream consumer action. • Serve as a strategic advisor to cross-functional stakeholders by identifying new opportunities for brand-funded programs and premium partnership experiences. • Establish success metrics for activations, evaluate campaign outcomes, and turn findings into recommendations, case studies, and partner-facing narratives. • Optimize programs over time by refining processes, improving efficiency, and strengthening the connection between activations, traffic, conversion, and community growth.
2026-05-06T00:00:00Z

Digital Marketing Manager

New York, NY
onsite
Permanent / Full Time
125000 - 145000 USD / Yearly
We are looking for a Digital Marketing Manager to lead digital outreach initiatives for a Financial Services organization in New York, New York. This role is ideal for a self-directed marketing specialist who can independently manage campaign execution, maintain web content, and translate complex information into clear customer-facing communications. The successful candidate will work closely with marketing partners and cross-functional stakeholders to deliver effective automation, segmentation, and content experiences across digital channels. Responsibilities: • Lead end-to-end execution of digital marketing campaigns using marketing automation tools such as Eloqua, Marketo, or Salesforce. • Maintain and refresh public website content through a content management system, ensuring messaging stays accurate and aligned with business priorities. • Collaborate with marketing colleagues and internal teams to gather detailed information and convert it into effective digital communications. • Build and manage automated workflows that support campaign delivery, lead handling, and audience engagement objectives. • Develop audience segmentation strategies and implement list logic that aligns marketing activity with CRM data structures. • Create and maintain forms, including processing rules and follow-up actions, to support data capture and campaign performance. • Oversee customized integrations between marketing platforms and connected business systems, ensuring data moves accurately across environments. • Operate with a high level of ownership and initiative, managing priorities independently and advancing projects with minimal direction.
2026-05-05T00:00:00Z

SEO Marketing Manager

New York, NY
onsite
Temporary / Contract
53 - 58 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the financial services industry, to hire an SEO Marketing Manager for a 12-month contract. Location: New York, NY or Chicago, IL (hybrid)Duration: 12-month contractHours: 40 hours/weekPay Rate: $53–58/hour (W2) Position OverviewThe SEO Marketing Manager will play a critical role within an in-house paid media team that operates as an internal agency, supporting multiple lines of business to deliver a unified and high-impact digital marketing strategy. This individual will lead the development, execution, and optimization of large-scale search marketing campaigns focused on customer acquisition and business growth. This role requires a hands-on, data-driven marketer who can confidently manage both strategy and execution while partnering closely with cross-functional stakeholders. The ideal candidate brings strong analytical thinking, attention to detail, and the ability to operate autonomously in a fast-paced, highly regulated environment. Key Responsibilities:<ul><li>Own end-to-end execution of search marketing campaigns, including strategy development, implementation, optimization, and performance reporting</li><li>Develop and execute keyword strategies, audience targeting, bid management, and landing page alignment to drive acquisition-focused outcomes</li><li>Manage large-scale media budgets, including forecasting, pacing, and reconciliation</li><li>Analyze campaign performance data to generate insights, identify optimization opportunities, and refine strategies</li><li>Build and present clear, data-driven recommendations to senior stakeholders across multiple lines of business</li><li>Partner closely with internal marketing, analytics, and product teams to align campaigns with broader business objectives</li><li>Lead testing strategies, including hypothesis development, A/B testing, and continuous optimization</li><li>Ensure adherence to internal processes, compliance standards, and paid media best practices</li><li>Support new and emerging business initiatives by building and launching search programs from the ground up</li><li>Foster collaboration and knowledge sharing across teams to drive innovation and continuous improvement</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-21T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-29T00:00:00Z

Customer Service Representative

Hauppauge, NY
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and daily administrative operations for a manufacturing organization in Hauppauge, New York. This Long-term Contract position is ideal for someone who can balance responsive customer communication with strong coordination across sales, management, and internal support teams. The role focuses on keeping order activity accurate, addressing customer requests promptly, and helping maintain a smooth office environment. Responsibilities: • Maintain customer-facing portals by updating order information, timing changes, access credentials, and other account-related details as needed. • Monitor online order activity each day, resolve exceptions, and process actions such as reallocations, expedited requests, cancellations, and return-related documentation. • Analyze open order reports, respond to schedule adjustment requests, and communicate appropriate next steps to customers and internal stakeholders. • Review product availability issues and coordinate with purchasing contacts and vendors to help accelerate material flow when shortages arise. • Adjust sales order timing for approved rush requests and ensure revised delivery expectations are properly communicated. • Provide requested shipping and quality documents, including certificates and packing records, to customers in a timely manner. • Examine customer-specific orders prior to shipment, complete required surveys or forms, and share important account updates with the sales team. • Support general office operations by preparing correspondence, arranging employee travel, tracking routine administrative needs, and assisting with additional assignments from management.
2026-05-28T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers. Responsibilities:• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.• Respond to inbound calls and messages courteously, and provide current inventory information when requested.
2026-05-29T00:00:00Z

Customer Service Representative

Hauppauge, NY
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are working to provide a talented sales admin with experience and passion for people! This is a client facing role working with the team to confirm / expand sales while providing excellent customer service! Job Responsibilities:· Sells products and services offered and are attained by building relationships and customizing the sales approach to evaluate and deliver on the customer’s needs.· Provides price and delivery quotes to customers within an assigned territory by working with the purchasing department, Sales manager and the manufacturers to get the most competitive pricing.· Processes customer orders by entering into the sales database, confirming price, availability, and delivery schedules. Order and Contract review requires attention to detail and proof reading for accuracy and maintaining quality expectations.· Participates in the quality process by following defined policies and procedures to maintain efficient sales cycle with the goal reducing sales errors and uphold quality to the highest level. Actions are measured by our On Time Delivery percentage.· Monitor peer analytic reports· Qualifies and cultivates prospective customers and opportunities in addition to the assigned existing customer base. Update CRM as needed.· Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.·
2026-05-28T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-29T00:00:00Z

Sr. Marketing Manager

New York, NY
onsite
Permanent / Full Time
150000 - 155000 USD / Yearly
We are looking for a strategic marketing leader to shape and deliver integrated B2B programs that expand market presence and generate measurable business impact. This role will guide multi-channel initiatives across awareness, engagement, demand generation, and post-sale support while working closely with cross-functional teams and external partners. The ideal candidate brings strong judgment, excellent collaboration skills, and a data-focused mindset developed in complex marketing environments, ideally within SaaS or technology. Responsibilities: • Design and lead integrated B2B marketing programs across digital and offline channels to support business objectives and partner commitments. • Work closely with campaign, content, sales, and subject matter experts to build coordinated go-to-market plans that increase visibility, strengthen engagement, and drive pipeline growth. • Shape thought leadership initiatives by developing themes and supporting assets such as webinars, research pieces, articles, presentations, social content, and event programming. • Oversee execution of marketing initiatives from planning through launch, including creation of briefs, coordination of timelines, and alignment across stakeholders using project management tools. • Review and approve campaign and content deliverables to ensure messaging is on-brand, audience-relevant, and aligned with strategic goals. • Manage budget allocation across programs, prioritize investment in high-value activities, and assess performance to improve return on marketing spend. • Partner with sales and services teams to identify market trends, customer challenges, and opportunities to position solutions effectively. • Prepare performance updates and executive-ready presentations for stakeholders and partner reviews, translating campaign results into actionable insights. • Contribute hands-on support for content development and demand generation activities when needed to keep programs moving toward targets.
2026-05-14T00:00:00Z

Benefits Customer Service Representative

New York, NY
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a Benefits Customer Service Representative to support employee and participant benefit programs for a respected non-profit organization in New York, New York. This Long-term Contract position focuses on delivering clear guidance on health and retirement benefits, helping participants understand coverage options, and ensuring enrollment materials and payments are handled accurately. The ideal candidate brings strong knowledge of benefits administration, excellent communication skills, and the ability to work closely with vendors, agencies, and beneficiaries. Responsibilities:• Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions.• Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections.• Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs.• Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage.• Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information.• Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns.• Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters.• Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions.• Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures.• Inform beneficiaries about available death benefit options and assist with the related communication process.
2026-05-28T00:00:00Z

Sales and Customer Service Representative

Morristown, NJ
onsite
Permanent / Full Time
45000 - 65000 USD / Yearly
A growing mid-size organization is seeking a results-driven Sales & Customer Service Representative to drive revenue growth while delivering a high level of customer support. This role is heavily focused on generating sales, building client relationships, and identifying opportunities to expand business within existing and new accounts. Responsibilities:<ul><li>Proactively engage with prospective and existing customers to generate sales and meet revenue targets</li><li>Identify upsell and cross-sell opportunities to grow account value</li><li>Manage the full sales cycle, from initial outreach through order placement and follow-up</li><li>Build and maintain strong client relationships to drive repeat business and long-term partnerships</li><li>Handle customer inquiries, resolve issues, and ensure a positive customer experience</li><li>Process orders, prepare quotes, and provide product or service recommendations</li><li>Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems</li><li>Track performance against sales goals and report on activity and results</li></ul>
2026-05-27T00:00:00Z

Sales Manager

Eatontown, NJ
remote
Permanent / Full Time
140000 - 190000 USD / Yearly
We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. This is a remote position (East Coast Preferred). The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales. Relatable industry experience is required. Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment Responsibilities:• Develop and implement sales strategies to grow market presence and revenue • Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.
2026-05-07T00:00:00Z