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9 results for Customer Experience Marketing Manager in Paramus, NJ

Marketing/Communications Manager

New York, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an experienced and detail-oriented Marketing/Communications Manager to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in supporting corporate communication initiatives, ensuring accurate and effective messaging across various channels. This is an excellent opportunity to collaborate with diverse stakeholders and contribute to impactful communication strategies. Responsibilities: • Monitor media coverage daily to identify relevant trends, mentions, and opportunities, and prepare comprehensive media clips for distribution each morning. • Provide support for communication campaigns by assisting in content creation, coordinating assets, and executing strategic plans. • Manage content and operational workflows within the communications team, ensuring seamless processes and timely distribution. • Handle sensitive information with discretion and analytical rigor, serving as a critical checkpoint before finalizing communications. • Support internal communication efforts to deliver clear and consistent messaging across the organization. • Collaborate with internal teams and stakeholders to gather information, align strategies, and enhance communication effectiveness. • Conduct quality control checks to ensure the accuracy and professionalism of major announcements and communication materials. • Contribute to team success by actively learning from senior team members and sharing insights to improve departmental outcomes.
2026-04-20T00:00:00Z

Creative Services Manager

New York, NY
remote
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for a highly organized and detail-oriented Creative Services Manager to join our team in New York, New York. This is a long-term contract position that requires a proactive individual with strong leadership skills and experience in managing creative design processes. The role involves overseeing design projects, coordinating resources, and ensuring the delivery of high-quality creative solutions. Responsibilities: • Manage the intake and prioritization of design requests for clients, new business initiatives, and internal projects. • Develop resource and capacity plans across a global design team to ensure optimal workflow. • Establish and maintain project workflows, timelines, and budget tracking to meet deadlines. • Oversee art direction and quality assurance for all deliverables, ensuring brand consistency. • Handle vendor and freelance management, including contracts, onboarding, invoicing, and print production coordination. • Create detailed project estimates and proposals tailored to client needs. • Act as the primary liaison between design teams, account teams, and stakeholders to ensure alignment. • Maintain and organize asset archives using platforms such as SharePoint. • Serve as the central hub for brand identity, ensuring adherence to visual standards across teams.
2026-04-16T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-30T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills. Responsibilities:• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.• Manage return requests for quality review and follow product status through each stage of the process.• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.• Check product availability and related order information to support accurate request handling.• Communicate professionally with customers regarding service needs, request progress, and next steps.• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.
2026-05-01T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-01T00:00:00Z

Sales Manager

Eatontown, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for an experienced Sales Manager to lead and oversee our sales operations in the Tinton Falls, New Jersey area. This role involves managing a dynamic team, driving revenue growth, and fostering strong relationships with key accounts. The ideal candidate will bring technical knowledge, exceptional communication skills, and a strategic mindset to support our organization’s continued success in the specialty film capacitor industry. This role is salary based only *** No commissionOnsite in Tinton Falls, NJ. Mon-Fri Responsibilities:• Lead and manage the sales team to achieve organizational goals and sales targets.• Develop annual sales plans and quotas for territories and regions, forecasting sales volumes and profit margins for both existing and new products.• Monitor market trends, competitor activities, and economic factors to maintain optimal product mix, sales volume, and pricing strategies.• Build and maintain strong relationships with existing accounts while identifying and pursuing new customer opportunities.• Collaborate with engineering teams to align product design with customer requirements and purchasing strategies.• Provide industry insights to support research and development initiatives and marketing strategies.• Organize and deliver technical seminars or presentations at key customer accounts to showcase product capabilities.• Conduct regular sales forecasts and reviews with management, making adjustments to targets as necessary.• Ensure timely communication and coordination between sales, engineering, and purchasing teams.• Travel up to 30% as required to meet with clients and attend industry events
2026-04-06T00:00:00Z

Client Manager

Morristown, NJ
onsite
Permanent / Full Time
70000 - 95000 USD / Yearly
Hybrid position available! A local public accounting firm based in Morristown, NJ is currently looking to add a Staff Accountant to their outsourced accounting and client services team due to continued growth. This is an excellent opportunity join a firm that prioritizes work-life balance and focuses on servicing small businesses and companies. The Staff Accountant will manage outsourced accounting responsibilities for a portfolio of small businesses, including reviewing bank reconciliations, preparing and posting journal entries and accruals, managing the client's monthly close checklist, and preparing sales tax filings. The ideal Staff Accountant will have a minimum of 2 years' experience in either a CPA firm or small business/company. Strong knowledge of QuickBooks is preferred. Candidates must either have their CPA or parts passed.
2026-04-14T00:00:00Z