<p>We are looking for an Account Manager to support client relationships and daily office operations in Westfield, New Jersey. This position is ideal for someone who enjoys delivering attentive service, coordinating order activity, and keeping communication clear across customers and internal teams. The role combines account support, administrative oversight, and problem-solving to help ensure a smooth and reliable customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with key clients by delivering attentive, detail-oriented support across phone, email, and in-person interactions.</p><p>• Review customer requests proactively, identify service improvements, and suggest practical solutions that strengthen satisfaction and retention.</p><p>• Address concerns, discrepancies, and service issues promptly to maintain trust and reduce the risk of lost business.</p><p>• Prepare and manage quotes, order confirmations, and product-related responses while providing accurate information on pricing, availability, and timelines.</p><p>• Process transactions in company systems, including new orders, factory requests, cancellations, shipping updates, and tracking inquiries.</p><p>• Monitor daily order activity to ensure entries are complete, accurate, and moving through the workflow on schedule.</p><p>• Coordinate with sales, accounting, and warehouse teams to support efficient order handling and resolve issues that may affect delivery.</p><p>• Keep customers updated on order progress, shipment status, and any delays that could affect expectations.</p><p>• Document complaints, quality concerns, and processing errors in accordance with established compliance and reporting standards.</p><p>• Track performance against service metrics such as turnaround time, transaction volume, and delivery reliability while continuing to build product knowledge and system proficiency.</p><p><br></p><p>Benefits:</p><ul><li>Medical </li><li>Vision </li><li>Dental</li><li>401K </li><li>PTO </li></ul>
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.</p><p>• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.</p><p>• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.</p><p>• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.</p><p>• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.</p><p>• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.</p><p>• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.</p><p>• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.</p><p>• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.</p><p>• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.</p>
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
We are looking for a Project Manager to support construction projects from preconstruction planning through closeout. This role is suited for an organized individual who can manage budgets, schedules, documentation, and communication across multiple stakeholders while keeping projects moving forward. The ideal candidate brings hands-on construction industry experience, strong analytical judgment, and the ability to oversee bidding, contract administration, and project controls with minimal supervision.<br><br>Responsibilities:<br>• Lead quantity takeoffs, cost estimating, and bid preparation activities independently to support accurate project pursuit and planning.<br>• Develop, track, and adjust project budgets, cost codes, and financial records to maintain visibility into project performance.<br>• Coordinate contract-related documentation, including prime agreements, subcontracts, purchase orders, and bonding requirements when applicable.<br>• Manage submittals, change events, change orders, invoices, owner billings, lien documentation, and other project administration deliverables.<br>• Build and maintain project schedules, organize required meetings, and communicate updates with owners, general contractors, field teams, and other partners.<br>• Review drawings, specifications, addenda, and contract front-end documents to identify scope details, risk items, and compliance considerations.<br>• Oversee punch list completion, as-built documentation, and closeout activities to ensure projects are finalized accurately and on time.<br>• Support quality assurance, quality control, safety awareness, and strong working relationships with internal teams, clients, and trade partners.<br>• Contribute to business growth by strengthening existing customer relationships and helping identify new project opportunities.
Job Details<br>Description<br>As Sr. Quality Manager, you will be responsible for leading HYTORC's quality operations and supporting the continued development and effectiveness of the company's Quality Management System (QMS). This role will manage and support key quality functions, including Quality Engineering, Quality Control, Supplier Quality, Calibration, Document Control, Compliance, and related EH&S activities as assigned.<br>The Sr. Quality Manager will help maintain compliance with ISO 9001:2015 and ISO 17025:2017 requirements, support customer, supplier, internal, and third-party audits, and drive practical improvements across manufacturing, distribution, assembly, machining, and final product verification activities.<br>The ideal candidate will bring strong hands-on experience in quality systems for manufacturing and machining operations, from incoming material inspection through in-process controls, final inspection, and product release.<br>Key Responsibilities<br>Quality Systems & Compliance<br>• Manage and continuously improve QMS processes, including internal audits, CAPA, calibration, complaints, inspections, risk management, and document control.<br>• Serve as a key quality contact and support ISO Management Representative responsibilities as assigned.<br>• Support notified body, customer, supplier, and third-party audits related to ISO 9001:2015, ISO 17025:2017, and other applicable requirements.<br>• Maintain accurate compliance documentation and ensure procedures, work instructions, forms, and quality records are properly controlled and current.<br>• Track and trend quality metrics; develop reports and dashboards to communicate performance, risks, and improvement priorities.<br>• Support periodic Management Reviews by preparing QMS performance data, audit results, corrective action status, and quality trend information.<br>• Ensure quality requirements are integrated throughout manufacturing, distribution, assembly, machining, and final product verification processes.<br>• Verify QMS compliance through internal audits and ensure timely follow-up on findings, corrective actions, and effectiveness checks.<br>Operational Quality & Performance<br>• Collaborate cross-functionally with Engineering, Manufacturing, Machining, Assembly, Distribution, and Supply Chain to identify, contain, and resolve quality issues.<br>• Lead root cause analysis and corrective/preventive action efforts to improve product quality, process capability, and customer satisfaction.<br>• Manage quality requirements for incoming inspection, in-process inspection, dimensional inspection, assembly checks, calibration, and final product release.<br>• Support production scale-up, new product introductions, and the implementation of new equipment with appropriate quality controls and validated processes.<br>• Define, monitor, and report departmental KPIs; manage priorities, resources, equipment needs, and day-to-day quality workload.<br>• Drive standardization of inspection methods, acceptance criteria, quality records, and nonconforming material processes.<br>• Partner with internal teams to identify opportunities for continuous improvement and reduce repeat defects, rework, scrap, and supplier-related issues.
<p>We are looking for an Account Manager (Inside/Outside) to grow advertising and branding partnerships with clients in the financial services space. This role blends consultative selling, account development, and territory management, with a strong focus on understanding each client's business goals and translating them into effective marketing solutions. The ideal candidate is comfortable managing a mix of relationship-building, prospecting, reporting, and travel while bringing a solid understanding of business-to-business sales practices. Experience supporting insurance-related clients or navigating that market is highly valued in this position.</p><p><strong><u>Responsibilities</u></strong></p><p><strong>Sales:</strong></p><p> • Perform advertising/marketing/branding needs-analysis on each customer/prospect to build a proposed advertising campaign based on advertiser needs</p><p> • Bolster existing customer relationships and provide continual value to their organization's marketing/branding/advertising needs</p><p> • Research accounts, identify key players, generate interest, and develop interest to stimulate opportunity</p><p> • Produce accurate, effective sales proposals and submit orders</p><p><strong>Administrative:</strong></p><p> • Prompt documentation of all sales activity and customer information within Salesforce CRM</p><p> • Submit expense reports in a timely manner</p><p> • Ascertain and communicate field intelligence to home office</p><p> • Submit weekly sales reports to manager and fulfill intermittent requests</p><p> • Plan and execute effective travel throughout territory in a manner that is cost effective yet produces measurable results</p><p> • Attend industry trade shows as scheduled to network, prospect, and connect with advertising customers. (2-4 annually)</p><p> • Attend sales meetings as required. (1 annually)</p><p><strong>Insurance Focused:</strong></p><p> • Continue to expand knowledge of insurance market participants, terminology, news, and overall industry to support sales efforts</p><p> • Understand insurance value chain and participant's target markets, as well as marketing/branding/advertising needs of participants</p><p><strong><u>Schedule/Hours: </u></strong></p><ul><li>8:30AM-4:30PM (2 to 3 days in office depending on the week…training period will be more onsite) </li><li>Will attend 3-4 tradeshows a year (all expenses paid) </li></ul><p><strong>Benefits Summary:</strong></p><ul><li>Tuition Reimbursement after 1 year</li><li>Paid time off/Paid company holidays - 4 weeks PTO plus 7 sick plus 10 holidays </li><li>Medical plan options/prescription drug plan</li><li>Dental plan/vision plan options</li><li>Flexible spending and health savings accounts</li><li>401(k) retirement savings plan with a Roth savings option and company matching contributions</li></ul><p><br></p><p><br></p><p><br></p>