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9 results for Clinical Support Specialist in Palo Alto, CA

Litigation Support Specialist
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • <p>A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
  • 2026-11-02T00:00:00Z
Desktop Support Analyst
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 35 - 40 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide onsite hands-on technical assistance for our client located in San Francisco, California. This long-term contract position offers the opportunity to support a dynamic onsite environment by resolving day-to-day hardware, software, and access issues across multiple operating systems. The role is well suited for someone who enjoys direct end-user interaction, stays organized in a fast-moving setting, and contributes to reliable IT support operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level desktop support for users working on Windows, macOS, and Linux systems, with most requests centered on Windows and macOS platforms.</p><p>• Monitor and address incoming issues through the service desk queue, team messaging channels, and in-person support requests to keep employees productive.</p><p>• Manage daily ticket activity efficiently while helping reduce open support volume and maintain steady response times.</p><p>• Prepare, image, configure, and deploy laptops and workstations for new and existing employees.</p><p>• Coordinate technical onboarding and offboarding tasks, including equipment setup, access changes, and recovery of assigned devices.</p><p>• Create and maintain user accounts while assisting with password, permission, and account access issues.</p><p>• Use established support documentation consistently and help improve internal knowledge resources and process guides.</p><p>• Partner with the IT team on automation efforts and streamlined device deployment methods to improve support delivery.</p><p>• Maintain clear records, organized workflows, and dependable support practices while building strong working relationships across the organization.</p>
  • 2026-11-11T00:00:00Z
Administrative Support Specialist
  • San Mateo, CA
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p><strong>Contract Opportunity Through Robert Half</strong></p><p><strong>Make a Meaningful Impact Behind the Scenes</strong></p><p><br></p><p>Looking for an administrative role where your organization, professionalism, and people skills truly matter?</p><p><br></p><p>Robert Half is partnering with a respected organization seeking an Administrative Support Specialist to help keep day-to-day operations running smoothly during a busy season. This role is perfect for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized experience for clients and visitors. While this opportunity is based within a funeral services organization, the role itself is centered on customer service, office administration, communication, and operational support. You&#39;ll be the person helping ensure important details don&#39;t get missed, visitors feel supported, and the office stays organized during times when professionalism and compassion matter most.</p><p><br></p><p><strong>What You&#39;ll Do:</strong></p><ul><li>Serve as a primary point of contact for visitors, clients, vendors, and team members</li><li>Manage 20-30 daily phone calls and email inquiries</li><li>Schedule, coordinate, and track administrative activities</li><li>Scan, organize, and maintain confidential files and documentation</li><li>Support office projects and operational initiatives</li><li>Coordinate with vendors and internal departments to keep operations running efficiently</li><li>Maintain accurate records and databases</li><li>Provide exceptional customer service in a professional office environment</li></ul>
  • 2026-11-11T00:00:00Z
Benefits Specialist
  • Pleasanton, CA
  • onsite
  • Temporary / Contract
  • 37 - 37 USD / Hourly
  • <p>**100% CONTRACT, ON-SITE**</p><p><br></p><p>We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California. This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.</p><p>• Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.</p><p>• Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.</p><p>• Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.</p><p>• Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.</p><p>• Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.</p><p>• Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.</p><p>• Take on additional assignments requested by benefits leadership to support departmental priorities.</p>
  • 2026-11-10T00:00:00Z
Call Center Specialist
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 25 - 25 USD / Hourly
  • We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach.<br>• Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members.<br>• Coordinate appointment scheduling and make updates to patient information as needed during each interaction.<br>• Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels.<br>• Create and submit service tickets or internal requests to support timely follow-up and issue resolution.<br>• Document call details clearly and accurately in customer service or office systems to maintain organized records.<br>• Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
  • 2026-11-11T00:00:00Z
Call Center Specialist
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 25 - 25 USD / Hourly
  • We are looking for a customer-focused Call Center Specialist to support a busy healthcare team in Santa Cruz, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping patients over the phone. In this role, you will serve as an important first point of contact, assisting callers with appointment coordination, refill-related requests, and general support while ensuring each interaction is handled with professionalism and care.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls each day and provide courteous, efficient assistance to patients and callers.<br>• Serve as the initial phone contact for patient-related inquiries, gathering information and directing calls to the appropriate department or team member.<br>• Coordinate appointment scheduling and make updates accurately within the appropriate systems.<br>• Receive prescription refill requests and route them promptly according to established procedures.<br>• Create and submit service tickets or internal requests to support follow-up and issue resolution.<br>• Maintain accurate call documentation and ensure patient information is recorded clearly and completely.<br>• Support front-office and care teams by helping prioritize urgent concerns and escalating issues when needed.<br>• Deliver a positive customer experience by responding with empathy, patience, and professionalism in every interaction.
  • 2026-11-11T00:00:00Z
Call Center Specialist
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 25 - 25 USD / Hourly
  • We are looking for a customer-focused Call Center Specialist to support patient communication for a busy healthcare organization in California. This Long-term Contract position is ideal for someone who is comfortable managing a steady volume of inbound calls while providing helpful, detail-oriented service to patients. The person in this role will serve as an important first point of contact, helping callers with scheduling, message routing, and service-related requests in a fast-paced office environment.<br><br>Responsibilities:<br>• Manage a high number of inbound calls each day and respond to patient inquiries with care and empathy.<br>• Act as the initial point of contact for patients, gathering information and guiding each caller to the appropriate resource or department.<br>• Coordinate appointment scheduling and make updates to patient information as needed during call interactions.<br>• Process prescription refill requests and ensure messages are directed promptly to the appropriate clinical teams.<br>• Create and submit internal service tickets or requests to support follow-up and issue resolution.<br>• Maintain accurate call notes and complete basic administrative tasks related to daily patient communication.<br>• Work collaboratively with front office and internal teams to help maintain smooth call handling and service coverage.<br>• Deliver a positive customer service experience while meeting productivity expectations in a structured office setting.
  • 2026-11-11T00:00:00Z
IT Support Analyst- Bilingual - Spanish
  • Pleasanton, CA
  • onsite
  • Temporary to Hire
  • 35 - 38 USD / Hourly
  • <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
  • 2026-11-04T00:00:00Z
Desktop Support/Audio-Visual Analyst
  • Oakland, CA
  • onsite
  • Temporary to Hire
  • 35 - 37 USD / Hourly
  • <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
  • 2026-11-05T00:00:00Z