<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this long-term contract role, you will serve as a vital liaison, ensuring patients and their families receive exceptional service throughout their healthcare journey. This position emphasizes patient-centered interactions, compliance with safety and quality standards, and effective communication to enhance the overall patient experience.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday, 11:30 am to 8:00 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison, assisting patients before, during, and after their interactions with healthcare facilities.</p><p>• Facilitate scheduling of physician appointments and coordinate care for both inpatient and outpatient stays.</p><p>• Provide guidance on transportation options, including campus shuttles, to support guests visiting the hospital and clinics.</p><p>• Address patient and guest concerns by communicating with appropriate departments and maintaining necessary records.</p><p>• Execute service practices aligned with organizational standards to uphold an exceptional patient experience.</p><p>• Support compliance with safety, ethical, and quality requirements, including adherence to National Patient Safety Goals.</p><p>• Participate in ongoing education and training programs to maintain proficiency in healthcare navigation.</p><p>• Collaborate with teams to ensure respectful and effective interactions with patients and coworkers.</p><p>• Utilize organizational templates and tools to streamline patient communication and service delivery.</p><p>• Assist patients in navigating healthcare systems and resources to meet their specific needs.</p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p>Job duties</p><p>* Denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p>
<p><strong>Job Description: Front Desk Coordinator</strong></p><p>Overview:</p><p>Our organization is seeking a professional, friendly, and highly organized Front Desk Coordinator to serve as the primary point of contact for visitors, callers, and internal teams. The ideal candidate will play a key role in creating a welcoming environment, managing daily office operations, and supporting various administrative processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and employees, ensuring a positive and professional first impression.</li><li>Answer and direct incoming phone calls, manage correspondence, and handle general inquiries.</li><li>Coordinate meeting room bookings, office calendars, and schedules for staff and executives.</li><li>Assist with administrative tasks such as filing, data entry, and mail distribution.</li><li>Maintain a tidy and organized reception area, ensuring supplies are stocked and common spaces are presentable.</li><li>Support onboarding of new employees by preparing welcome materials and coordinating access.</li><li>Manage deliveries, courier shipments, and interoffice mail.</li><li>Handle confidential information with discretion and professionalism.</li><li>Respond promptly to requests from internal teams and provide support for office events or projects as needed.</li></ul><p><br></p>
<p><strong>Front Office Coordinator</strong></p><p>We are looking for a motivated and personable Front Office Coordinator to manage daily front desk operations and deliver outstanding service to both internal and external clients. This role involves serving as the first point of contact for visitors and clients, managing phone systems, scheduling appointments, and supporting administrative needs. The successful candidate will maintain a welcoming and organized reception area while ensuring a positive experience for everyone who interacts with our organization.</p><p><br></p><p><br></p>
<p>Receptionist / Front Office Clerk – Job Description</p><p>Overview: We are seeking a personable and organized Receptionist / Front Office Clerk to join our team. The ideal candidate will be the first point of contact for visitors and callers, responsible for greeting guests, answering incoming calls, and handling deliveries. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls to the appropriate departments or personnel</li><li>Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate documentation and prompt distribution</li><li>Maintain a tidy and organized reception area</li><li>Perform general administrative duties such as filing, scanning, and data entry</li><li>Assist with scheduling meetings and booking conference rooms as needed</li><li>Handle confidential information with discretion</li><li>Support other office staff with clerical tasks as assigned</li></ul><p><br></p>
We are looking for a detail-oriented Receptionist to join our team in San Francisco, California. In this contract position, you will serve as the first point of contact in a dynamic, open-concept office environment. Your role will involve managing office spaces, coordinating conference room bookings, and delivering exceptional customer service to both internal and external guests.<br><br>Responsibilities:<br>• Oversee office space reservations using scheduling systems such as Manhattan One, ensuring seamless coordination for approximately 25 office spaces, including executive-level bookings.<br>• Greet clients, partners, and visitors upon arrival, maintaining a welcoming and detail-oriented demeanor.<br>• Set up conference rooms for meetings and events, including organizing catering arrangements and ensuring proper configurations.<br>• Place food orders using company resources, manage receipts, and maintain accurate records.<br>• Monitor and update office calendars and schedules to ensure efficient operations.<br>• Collaborate closely with the Hospitality Associate to maintain smooth workflows and build strong relationships.<br>• Provide consistent coverage at the reception desk during business hours, arranging backup during breaks and lunch.<br>• Anticipate guest needs, resolve issues proactively, and deliver outstanding service to a diverse range of personalities.<br>• Handle sensitive and confidential documents with discretion.<br>• Assist with additional administrative projects as assigned, demonstrating flexibility and adaptability.
<p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls promptly, addressing inquiries or routing calls to the appropriate team members.</li><li>Schedule appointments and manage meeting room calendars.</li><li>Handle incoming and outgoing mail, deliveries, and shipments.</li><li>Maintain the cleanliness and organization of the reception and common areas.</li><li>Provide administrative support, such as data entry, maintaining records, and managing office supplies.</li><li>Collaborate with internal teams to ensure smooth day-to-day operations.</li></ul>
<p><strong>Position Summary:</strong></p><p>We are seeking knowledgeable Tax Coaches to support individual taxpayers, focusing on military personnel and their families during the upcoming tax season. You will answer inbound calls, offering expert tax guidance about deductions, credits, allowances, and filing requirements. This role is fully remote and requires strong communication skills and a solid background in tax preparation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls from individual taxpayers, primarily military members, to address their tax-related questions and provide guidance</li><li>Advise callers on topics such as combat zone tax exclusions, state residency, military tax credits/deductions, and overseas filing scenarios</li><li>Educate taxpayers on available filing options, credits, and allowances (e.g., Roth IRA contributions, combat zone benefits)</li><li>Provide clear instructions and explanations without simply completing forms for callers</li><li>Maintain professionalism while swiftly managing caller volume and transitioning between callers</li><li>Attend initial training and stay current on federal and state tax regulations</li><li>Ensure strict confidentiality with every caller; calls will not be recorded for privacy</li></ul><p><br></p>
<p>Our Spanish Receptionist will be the welcoming face of our organization, providing front-desk assistance to clients, visitors, and team members. This role requires fluency in Spanish and strong interpersonal skills, as you will be responsible for greeting visitors, handling calls, scheduling appointments, managing reception area operations, and supporting administrative functions. You’ll ensure all incoming inquiries are handled efficiently, guide clients to the appropriate departments, and maintain a professional and helpful environment at all times. Attention to detail, reliability, and a service-oriented approach are essential to succeed in this role.</p>
<p>We are in search of a skilled Patent Agent to become a part of our team. The role will be based in our San Francisco office, and will involve working with a range of patent prosecution activities within the biotech and pharmaceutical industries. </p><p><br></p><p>Responsibilities</p><p><br></p><p>• Handle patent prosecution tasks with a focus on maintaining accurate records and processing applications</p><p>• Utilize technical knowledge in cellular biology, molecular biology, biochemistry, genetics, immunology, virology, chemistry, organic chemistry, and pharmacy to enhance job functions</p><p>• Conduct detailed prior art searches for patentability and freedom to operate analyses</p><p>• Analyze patents and scientific papers to support patent preparation, prosecution, and counseling </p><p>• Ensure excellent written and verbal communication in English during all interactions</p><p>• Monitor customer accounts and take appropriate action when necessary</p><p>• Maintain a broad technical knowledge to aid in job functions</p><p>• Maintain a focus on customer inquiries, resolving them efficiently and effectively</p><p>• Ensure all customer credit applications are processed accurately and efficiently</p><p>• Uphold a high standard of service, maintaining accurate customer credit records.</p>
<p>As a Bilingual Spanish Front Desk Coordinator, you will be responsible for managing all front desk and reception activities, welcoming visitors and clients in both Spanish and English. This dynamic role involves coordinating schedules, administrative support tasks, office organization, and responding to inquiries with professionalism and efficiency. You’ll collaborate with multiple internal teams to ensure a smooth flow of daily operations and act as a central communication hub for both staff and clients. Your exceptional organizational skills and bilingual communication abilities will be key in creating a positive, seamless experience for everyone entering our workplace.</p>
<p>A highly reputable general civil litigation firm is seeking a detail-oriented Office Services Clerk/Legal Administrative Assistant for a 3-month contract role. This position has a strong likelihood of extension if a good fit. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle core office services tasks including copying, scanning, printing, and binding</li><li>Manage records and filing (physical and electronic)</li><li>Oversee office supply inventory, ordering, and replenishment</li><li>Coordinate shipping, mail distribution, and deliveries</li><li>Provide general administrative support to attorneys and staff</li></ul>
