We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
We are looking for a dedicated Controller to join our team in Palm Springs, California. In this role, you will oversee financial operations and ensure the accuracy of financial statements while working closely with external auditing and accounting teams. This position requires someone who is detail-oriented, thrives in a collaborative environment, and is comfortable managing financial tasks during busy peak seasons.<br><br>Responsibilities:<br>• Manage and oversee daily financial operations, including bank reconciliations and general ledger activities.<br>• Prepare and review balance sheet reconciliations to ensure accuracy and compliance.<br>• Handle monthly bank reconciliations and year-end closings, collaborating with external auditing teams.<br>• Participate in board and finance meetings, providing thorough insights and financial updates.<br>• Maintain and update financial records using Northstar and other accounting systems.<br>• Work closely with stakeholders to address shareholder financial concerns and inquiries.<br>• Ensure timely and accurate completion of audits and fiscal year-end processes.<br>• Provide guidance and support during peak operational months, and manage downtime effectively for organizational upkeep.<br>• Collaborate with an assistant and external accounting firms to streamline financial processes.<br>• Demonstrate teamwork and a commitment to excellence while working in a dynamic team setting.
<p>Robert Half is looking for a DBA to join our client's team in Murietta. </p><p><br></p><p>SQL Server & ERP Administration</p><p>• Administer, monitor, and maintain multiple Microsoft SQL Server instances, with the Deltek Vantagepoint ERP database as the primary system of record.</p><p>• Write, optimize, and tune complex T-SQL queries, stored procedures, and views for both ad hoc analysis and application logic.</p><p>• Create and schedule SQL Server Agent jobs to automate data ingestion, maintenance routines, and reporting pipelines.</p><p>• Implement, document, and test backup and disaster recovery strategies to ensure business continuity.</p><p>• Manage database indexes, performance tuning, and query optimization to support application efficiency and stability.</p><p>• Plan and execute Deltek Vantagepoint upgrades, schema updates, and integrations, working closely with the ERP administrator and IT team.</p><p>• Design and publish SSRS reports and datasets to meet business and finance reporting requirements.</p><p><br></p><p><br></p><p>Cross-System Data Architecture</p><p>• Support integration between SQL Server and the Azure Databricks Lakehouse, ensuring consistent and secure data flow.</p><p>• Collaborate with data engineers and analysts to maintain data integrations to other critical systems.</p><p>• Develop and maintain SQL transformations and stored procedures that serve as upstream logic for analytics and reporting layers.</p><p>• Contribute to the management of Unity Catalog, metadata inventory, and data lineage documentation.</p><p>• Partner with Power BI administrators to optimize Fabric dataset refreshes, gateways, and source connections.</p><p><br></p><p>Data Governance, Security, & Monitoring</p><p>• Enforce data security and access controls aligned with IT and Data Governance policies.</p><p>• Participate in data issue management and quality improvement processes, ensuring system reliability and integrity.</p><p>• Monitor system performance using both native and custom monitoring tools; proactively identify and resolve issues.</p><p>• Maintain clear, comprehensive documentation for database configurations, schemas, and operational procedures.</p><p><br></p><p><br></p>
