<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for an entry-level Legal Assistant to join our team in Juno Beach, Florida. This role will focus on supporting legal workflows and acting as a day-to-day point of contact for CLM-related questions and activities.</p><p>Responsibilities:</p><p>- Serve as a primary user and functional subject matter resource for the Luminance CLM platform.</p><p>- Support legal teams with contract intake review workflows and CLM-related processes.</p><p>- Assist with onboarding and training users on Luminance through group sessions and one-on-one support virtual and in-person.</p><p>- Coordinate with internal stakeholders and vendors to support CLM usage and enhancements.</p><p>- Help document CLM processes workflows and best practices.</p><p>- Support ongoing optimization and potential future deployment phases of the CLM platform.</p><p>- Perform other related duties as assigned.</p>
