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2 results for Noc Technician in Overland Park, KS
- Kansas City, KS
- remote
- Temporary / Contract
- - USD / Hourly
- We are looking for a Support Services Technician 3 to provide front-line technical assistance for employees experiencing hardware, software, and connectivity issues in Kansas City, Kansas. This Long-term Contract position is ideal for someone who enjoys resolving desktop support challenges, guiding users through technical issues, and maintaining a high standard of service. After an initial onsite training period of 4 to 6 weeks, the role will transition to a remote work arrangement.<br><br>Responsibilities:<br>• Deliver first-contact support for Windows PCs, Apple devices, and related software by identifying issues, troubleshooting effectively, and restoring functionality whenever possible.<br>• Document incidents, diagnostic steps, solutions, and follow-up actions thoroughly within the ticketing system to ensure accurate service records.<br>• Support end users with questions involving Microsoft 365 applications, email, operating systems, and general device usage in a clear and thorough manner.<br>• Troubleshoot network printers, multifunction devices, remote connectivity, and access to shared or mapped network drives.<br>• Manage routine Active Directory tasks such as password resets and updates to user or computer group membership.<br>• Escalate advanced or unresolved technical problems to higher-level technicians while providing complete background information for efficient handoff.<br>• Assist with the setup, deployment, and support of desktop and mobile computing equipment in accordance with established support procedures.<br>• Maintain a customer-focused approach in daily interactions while adapting to additional technical support duties as business needs require.
- 2026-09-15T14:28:38Z
- Kansas City, MO
- onsite
- Permanent / Full Time
- - USD / Yearly
- <p>Position: SharePoint Administrator</p><p>Location: Kansas City, MO - Initially onsite, later hybrid</p><p>Salary: $75,000 - $90,000 base annual salary + exceptional benefits</p><p><br></p><p>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. ***</p><p><br></p><p>SharePoint & Collaboration Platform Administrator</p><p>Hybrid | Microsoft 365 Ecosystem | Process Improvement | Internal Consulting</p><p>Want to be the person everyone calls when they need to make work easier, faster, and more effective?</p><p>We're partnering with a well-established organization seeking a technology professional who can help elevate how teams collaborate, share information, automate manual processes, and maximize the value of Microsoft 365 tools.</p><p>This is far more than a maintenance-focused administrator position. You'll act as a trusted advisor, helping departments improve how they work while shaping the future of a growing collaboration platform environment.</p><p>What You'll Be Doing</p><p>• Serve as the go-to resource for enterprise collaboration and content management platforms</p><p>• Improve the structure, organization, and usability of existing team and departmental sites</p><p>• Partner directly with business users to identify inefficiencies and recommend better solutions</p><p>• Support workflow automation initiatives that reduce manual effort and improve consistency</p><p>• Create standards, documentation, and governance practices that support long-term scalability</p><p>• Assist departments with reporting, data visibility, and business intelligence needs</p><p>• Provide guidance, training, and consultation to users across the organization</p><p>• Drive platform adoption and help teams take advantage of underutilized capabilities</p><p>• Participate in major modernization and digital workplace initiatives</p><p>What Makes Someone Successful Here</p><p>• Naturally curious and constantly looking for better ways to do things</p><p>• Strong customer-service mindset</p><p>• Comfortable working independently and taking ownership</p><p>• Able to communicate equally well with leadership, technical teams, and end users</p><p>• Enjoys balancing technology, business processes, and relationship building</p><p>• Acts as a consultant rather than simply a system administrator</p><p>Background We're Interested In</p><p>• 5+ years of SharePoint Online administration experience</p><p>• Experience with Microsoft 365 collaboration technologies</p><p>• Strong knowledge of permissions, security, governance, and site management</p><p>• Experience with Power Automate workflow development and support</p><p>• Ability to partner directly with business users and stakeholders</p><p>• Strong troubleshooting, communication, and customer service skills</p><p>• Experience improving processes through automation and technology</p><p>• Power BI experience preferred</p><p><br></p><p>If you're someone who enjoys solving business problems, improving user experiences, and helping organizations get more value from their technology investments, we'd like to connect.</p><p><br></p>
- 2026-09-23T20:33:46Z