1 results for Desktop Support Analyst in Overland Park Ks
Desktop Support AnalystWe are offering a long-term contract employment opportunity for a Desktop Support Analyst in the education industry, based in KANSAS CITY, Missouri. As a Desktop Support Analyst, you'll be responsible for handling daily technical support tickets, addressing hardware and software issues, and ensuring the smooth operation of various devices in use throughout the district. <br><br>Responsibilities:<br>• Efficiently manage and resolve daily technical support tickets<br>• Handle hardware and software troubleshooting tasks for both staff and students<br>• Oversee the setup, configuration, and upkeep of devices such as laptops, tablets, and other peripherals<br>• Conduct imaging and deployment of Windows devices, ensuring they comply with organizational standards<br>• Assist with software and system updates across the district<br>• Provide general tech support as required<br>• Handle individual help desk tickets<br>• Carry out miscellaneous tasks as they arise<br>• Work in collaboration with another tech support person when dispatched to various schools to address issues
