3 results for Customer Service Representative in Oshkosh, WI

Customer Service Specialist

Saukville, WI
onsite
Permanent
65000.00 - 78000.00 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-03-27T13:48:43Z

HR Specialist

Appleton, WI
onsite
Temporary
20.00 - 22.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused HR Service Center Representative to support employees across the organization. This role serves as a key point of contact for HR-related inquiries and plays an important part in ensuring accurate, timely, and professional service delivery. The ideal candidate thrives in a fast-paced environment, values confidentiality, and is comfortable navigating multiple systems. Responsibilities:<ul><li>Serve as the first point of contact for employee HR-related questions and requests</li><li>Respond to and manage inquiries related to benefits, payroll, compensation, time off, and general HR policies</li><li>Track, document, and resolve requests in a timely manner</li><li>Process HR transactions and updates within HR systems, ensuring accuracy and compliance</li><li>Partner with internal HR teams to escalate and resolve more complex or sensitive issues</li><li>Maintain and update employee records, ensuring data integrity and confidentiality</li><li>Support process improvements, documentation updates, and knowledge base maintenance</li><li>Assist with onboarding support and training materials as needed</li></ul>
2026-04-08T15:24:05Z

Front Desk Coordinator

Sheboygan, WI
onsite
Temporary
18.05 - 20.90 USD / Hourly
We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Sheboygan, Wisconsin. In this long-term contract position, you will play a vital role in ensuring smooth operations at the front desk while providing exceptional service to patients and visitors. This is an excellent opportunity for individuals with strong communication skills and a knack for managing multiple tasks effectively. Responsibilities: • Welcome patients and visitors with a friendly and detail-oriented approach, ensuring a positive first impression. • Coordinate appointment schedules for two clinical therapists and manage the flow of patient sessions efficiently. • Schedule follow-up appointments and maintain accurate records of calendar availability. • Conduct follow-up calls to patients to confirm appointments or provide additional information. • Respond to general inquiries and assist walk-in patients with their needs. • Operate a multi-line phone system to handle inbound calls and direct them appropriately. • Maintain a clean, organized, and welcoming front desk area to promote a positive environment. • Support therapists by ensuring patients are prepared and ready for their scheduled sessions.
2026-03-25T18:18:42Z