We are looking for a skilled Systems Administrator to join our team in Orlando, Florida. This long-term contract position involves providing both in-office and field support to clients. The role focuses on maintaining and optimizing Windows-based systems and applications while delivering exceptional technical assistance.<br><br>Responsibilities:<br>• Deliver technical support to clients, both on-site and remotely, ensuring timely issue resolution.<br>• Manage and maintain Windows servers and related infrastructure to ensure optimal performance.<br>• Configure and troubleshoot Microsoft Windows 10 systems to address user needs.<br>• Administer and support Office 365 applications, ensuring seamless functionality for end users.<br>• Handle Active Directory tasks, including user account management and permissions setup.<br>• Monitor system performance and implement necessary updates or improvements.<br>• Collaborate with team members to develop and refine system processes and support strategies.<br>• Provide training and guidance to end users on system functionalities and best practices.<br>• Document all technical procedures and solutions for future reference.<br>• Stay updated on emerging technologies and recommend system upgrades as needed.
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>