<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Downtown Los Angeles, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Culver City, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>El Segundo, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.</p><p>The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations.</p><p><br></p><p>Key Responsibilities: </p><p><strong>Infrastructure Deployment</strong></p><ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul><p><strong>Field Support</strong></p><ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul><p><strong>IT Support</strong></p><ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>
<p><strong>IT Help Desk Specialist</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul><p><strong>Additional Details</strong></p><ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
<p><strong>Help Desk Support Analyst</strong></p><p><br></p><p><strong>Role Summary</strong> </p><p>We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for employees in Los Angeles, California. This Long-term Contract position is ideal for someone early in their IT career who enjoys solving user issues, learning through hands-on experience, and delivering dependable support in a detail-oriented environment. You will work closely with internal staff to address common technology concerns, prepare equipment for new hires, and contribute to ongoing IT projects under the guidance of the IT Manager.<br><br>Responsibilities:<br>• Respond to employee support requests and manage a steady flow of service desk tickets with timely follow-up and resolution.<br>• Diagnose and resolve routine hardware, software, and Windows-related issues, escalating more complex problems when needed.<br>• Set up laptops, desktops, peripherals, and user workstations to ensure employees have the tools required for daily work.<br>• Support onboarding and offboarding activities by preparing equipment, configuring access, and collecting assigned devices.<br>• Maintain accurate ticket updates and documentation so issues, actions taken, and next steps are clearly recorded.<br>• Provide user-friendly assistance to employees with different levels of technical knowledge, using patience and clear communication.<br>• Partner with the IT Manager on assigned technology initiatives and assist with operational tasks that improve support services.
<p><strong>IT Systems Administrator</strong></p><p><br></p><p><strong>Company Overview</strong> </p><p>A growing organization based in Los Angeles, California is seeking an IT Systems Administrator to support its corporate technology environment. This role offers broad exposure to end-user technology, systems administration, and IT operations.</p><p><br></p><p><strong>Role Summary</strong> </p><p>The IT Systems Administrator will provide hands-on technical support while helping administer and maintain workplace technology systems. The ideal candidate is customer-focused, technically curious, and comfortable troubleshooting issues independently in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for end-user devices, applications, and workplace technologies.</li><li>Configure, deploy, maintain, and troubleshoot computers and related equipment.</li><li>Support device management, user accounts, access, and collaboration systems.</li><li>Troubleshoot hardware, software, connectivity, and application issues.</li><li>Manage support requests through established IT service processes.</li><li>Assist with systems administration, infrastructure, security, and technology projects.</li><li>Maintain technical documentation and support operational improvements.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: On-site</li><li>Full-time position</li><li>Occasional travel or after-hours support may be required</li></ul>
<p>IT Support Specialist</p><p><strong>Location:</strong> On-Site | Los Angeles Area</p><p><strong>Compensation:</strong> $50,000 - $65,000 annually, based on skills and experience</p><p>Are you passionate about technology and helping people solve problems? We are seeking an <strong>IT Support Specialist</strong> to join a collaborative and growing IT team. This is an excellent opportunity for someone looking to build their IT career while gaining hands-on experience supporting end users, business applications, hardware, and day-to-day IT operations in a professional office environment.</p><p>What You'll Do</p><p>End-User Support</p><ul><li>Serve as the first point of contact for employee IT issues via in-person support, email, phone, Microsoft Teams, and the ticketing system.</li><li>Troubleshoot and resolve common issues involving:</li><li>Windows operating systems</li><li>Microsoft 365 applications</li><li>Password resets and account lockouts</li><li>Printers, scanners, and peripheral devices</li><li>VPN and Wi-Fi connectivity</li><li>Basic network-related problems</li><li>Escalate complex issues to senior IT team members when necessary.</li><li>Provide clear, friendly support to users of varying technical skill levels.</li></ul><p>User Account & Access Management</p><ul><li>Assist with employee onboarding and offboarding activities.</li><li>Support user account maintenance and access requests.</li><li>Escalate advanced security or access-related issues as appropriate.</li></ul><p>Hardware & Software Support</p><ul><li>Configure, deploy, and maintain desktops, laptops, and standard business applications.</li><li>Troubleshoot hardware, software, and remote access issues.</li><li>Coordinate equipment repairs and replacements when needed.</li></ul><p>Ticket Management & Documentation</p><ul><li>Track, update, and resolve support requests through the ticketing system.</li><li>Maintain accurate documentation of incidents and solutions.</li><li>Contribute to internal knowledge base resources and support procedures.</li></ul><p>IT Operations Support</p><ul><li>Assist with routine IT operations and system monitoring.</li><li>Help maintain technology inventory and asset records.</li><li>Coordinate with third-party vendors when required.</li><li>Support a secure, reliable, and efficient technology environment.</li></ul><p>Technology Projects</p><ul><li>Assist with software deployments, upgrades, testing, documentation, and user communications.</li><li>Support company-wide technology initiatives and process improvements.</li></ul><p>For immediate consideration, apply now and direct message Reid Gormly on LinkedIn</p>