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13 results for Customer Experience Specialist in Orange, CA

Customer Success Coordinator

Oceanside, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience. Day-to-Day Responsibilities<ul><li>Respond to customer inquiries through email, phone, and online platforms</li><li>Assist with order tracking, product questions, and account support</li><li>Coordinate with warehouse and operations teams regarding shipping updates</li><li>Help maintain CRM notes and customer communication records</li><li>Support social media customer interactions and online reviews</li><li>Assist with administrative projects and customer experience initiatives</li></ul>
2026-05-27T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities: • Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction. • Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent. • Record customer details accurately in internal platforms, including CRM and loan-related systems. • Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently. • Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals. • Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation. • Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-06-03T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-06-04T00:00:00Z

Customer Service Representative

Gardena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support clients in Gardena, California within the wood and furniture manufacturing industry. This Contract position is ideal for someone who enjoys helping customers, managing service requests, and keeping order activity organized from start to finish. The person in this role will serve as a key point of contact for inquiries related to parts, service coordination, and order processing while delivering detail-oriented and responsive support. Responsibilities:• Respond to inbound customer inquiries regarding parts, product availability, pricing details, and order support.• Guide customers through the order placement process and ensure transactions are entered accurately and completed on time.• Arrange service visits by coordinating schedules with technicians and communicating appointment details to customers.• Record, monitor, and update service requests in the appropriate service management system to maintain accurate case information.• Handle returns and warranty-related requests with careful attention to policy, documentation, and turnaround time.• Maintain thorough records of customer conversations, service activity, and order updates to support consistent follow-up.• Partner with teams across sales, technical support, finance, procurement, and warehouse operations to resolve issues efficiently.• Address customer concerns promptly and effectively while strengthening ongoing client relationships through reliable communication.
2026-05-29T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-05T00:00:00Z

IT Support Specialist

Whittier, CA
onsite
Temporary / Contract
34 - 36 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a customer-focused Level 2 IT Support Technician to provide end-user support, endpoint management, and deployment support within a Windows enterprise environment. The ideal candidate will possess strong troubleshooting abilities, polished communication skills, and hands-on experience supporting Windows 11, Microsoft 365, Intune, and Autopilot environments. Key Responsibilities:<ul><li>Provide day-to-day Level 2 IT support, including troubleshooting hardware, software, and user access issues</li><li>Deliver professional and empathetic customer support via phone, email, chat, and in-person interactions</li><li>Support and maintain Windows 11 and Microsoft 365 (O365) user environments</li><li>Assist with deployment and support of Windows Autopilot and Operating System Deployment (OSD) processes</li><li>Review and interpret Microsoft Intune logs for troubleshooting, deployment validation, and issue resolution</li><li>Execute and support Windows Update deployments within WSUS and Intune-managed environments</li><li>Utilize basic scripting skills, including PowerShell, to support automation and administrative tasks</li><li>Assist with endpoint provisioning, configuration, imaging, and device lifecycle management</li></ul>
2026-05-22T00:00:00Z

IT Support Specialist

West Los Angeles, CA
onsite
Permanent / Full Time
80000 - 130000 USD / Yearly
Job TitleIT Support Specialist Company OverviewA private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings. Role SummaryThe IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments. Key Responsibilities<ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul>Compensation & Benefits<ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul>Additional Details<ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
2026-05-28T00:00:00Z

Digital Marketing Specialist

Orange, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Digital Marketing Specialist to support marketing initiatives for a contract position based in Orange, California. This role is ideal for someone who can blend analytical insight with campaign execution to strengthen digital performance across paid media and email channels. The successful candidate will help drive audience engagement, monitor results, and refine strategies using data-driven recommendations. Responsibilities:• Plan, launch, and optimize digital marketing campaigns across paid search and related online channels to improve reach and conversion performance.• Use Google Ads and Google AdWords tools to manage campaign settings, budgets, keyword strategies, and ad effectiveness.• Track campaign outcomes through Google Analytics, translating performance data into actionable recommendations for marketing improvements.• Develop and execute email campaign initiatives that support customer engagement, lead generation, and retention goals.• Evaluate audience behavior and campaign trends to identify opportunities for stronger targeting and messaging.• Partner with internal stakeholders to align digital efforts with broader marketing objectives and timelines.• Prepare clear performance summaries that highlight results, insights, and next-step recommendations for ongoing campaigns.
2026-06-05T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a part-time Digital Marketing Specialist to support targeted brand and campaign initiatives for a long-term contract opportunity based in Irvine, California. This part-time role will focus on creating compelling marketing materials, strengthening digital presence, and helping deliver strategic programs that elevate visibility and engagement. The ideal candidate brings hands-on experience across digital advertising, analytics, content development, and website optimization, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Plan and carry out digital marketing campaigns designed to promote technology-focused services and solutions across relevant channels.• Create original marketing content, including customer success stories and supporting materials, tailored to brand and audience needs.• Develop structured messaging resources that help ensure consistent communication across campaigns and content.• Partner with internal stakeholders to improve website content and user experience, including updates that support branded web initiatives.• Coordinate with external and internal partners to gather, organize, and prepare video assets for marketing use.• Monitor campaign activity and performance metrics using analytics tools, and recommend adjustments to improve results.• Support email marketing efforts by helping build, review, and optimize outreach campaigns for engagement and conversion.• Contribute to search visibility efforts through on-page SEO improvements and platform-based optimization activities.
2026-06-05T00:00:00Z

Employee Relations Specialist

Van Nuys, CA
onsite
Temporary / Contract
43.5385 - 50.413 USD / Hourly
We are looking for an experienced Employee Relations Specialist to support a respectful, compliant, and inclusive workplace in Van Nuys, California. This Long-term Contract position plays a key role in guiding leaders and employees through sensitive workplace matters while helping maintain strong compliance standards in a healthcare environment. The ideal candidate brings sound judgment, strong knowledge of employment regulations, and the ability to manage complex employee relations issues with professionalism and discretion. Responsibilities: • Conduct thorough workplace investigations involving concerns such as harassment, discrimination, retaliation, misconduct, and policy breaches, then document findings and recommend next steps. • Provide guidance to supervisors and staff on employee relations matters, policy interpretation, and appropriate resolution strategies for workplace concerns. • Apply organizational policies consistently by supporting corrective action processes and progressive discipline practices in alignment with legal and internal standards. • Collaborate with HR leadership, legal, and compliance partners to respond to agency matters, regulatory reviews, audits, and other employment-related inquiries. • Interpret and apply California employment requirements and federal labor regulations within a highly regulated healthcare setting. • Support administration and compliance activities related to alternative work schedule programs and other workforce policies. • Design and deliver training for leaders and employees on compliance topics, workplace expectations, and employee relations best practices. • Contribute to initiatives that strengthen employee engagement, workplace culture, and organizational trust while safeguarding confidential information. • Maintain accurate records, review relevant documentation, and gather evidence through interviews and fact-finding processes to support sound employment decisions.
2026-06-04T00:00:00Z