<p>🚀 High-Volume Collections Specialist (Call Center Environment)</p><p>Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and turning challenging conversations into positive outcomes? If so, we want to meet you!</p><p>Our team is looking for a <strong>motivated and detail-oriented High-Volume Collections Specialist</strong> who can confidently manage a busy call queue while delivering a top-notch customer experience. This is a great opportunity to join a results-driven team where your performance makes a direct impact.</p><p>💼 What You’ll Do</p><ul><li>Make a high volume of outbound calls to customers with past-due accounts—own your pipeline and drive resolutions</li><li>Handle inbound calls with professionalism, empathy, and a solutions-oriented mindset</li><li>Negotiate payment plans and settlements within approved guidelines to maximize recovery</li><li>Accurately update and maintain customer account details in the system</li><li>Follow up on payment commitments and ensure timely resolution</li><li>Consistently meet or exceed weekly/monthly collection goals and performance metrics</li><li>Partner cross-functionally to resolve complex account issues</li><li>Escalate accounts when needed while maintaining ownership of outcomes</li><li>Ensure full compliance with all federal, state, and company collection policies</li><li>Deliver a positive customer experience—even in challenging conversations</li></ul><p>✅ What You Bring</p><ul><li>Experience in <strong>high-volume collections, call center, or customer service</strong> environments</li><li>Strong communication skills with the ability to negotiate effectively and build rapport quickly</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced, metrics-driven setting</li><li>Comfort working toward goals, quotas, and performance KPIs</li><li>Solid computer skills (MS Office, collections or accounting systems)</li><li>High attention to detail and accuracy in documentation</li><li>High school diploma or equivalent required (additional finance/collections training is a plus)</li></ul><p>🌟 Why You’ll Love This Role</p><ul><li>High-energy, team-oriented environment</li><li>Clear performance goals with opportunity to excel</li><li>Make a real impact by helping customers find solutions</li><li>Opportunity to sharpen your negotiation and communication skills</li></ul>
<p>Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a <strong>Collections Specialist</strong> for a <strong>long-term contract opportunity</strong>. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.</p><p>You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Own your portfolio:</strong> Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.</li><li><strong>Build strong client relationships:</strong> Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.</li><li><strong>Drive collections strategy:</strong> Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.</li><li><strong>Problem-solve with purpose:</strong> Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.</li><li><strong>Keep everything organized:</strong> Maintain accurate, up-to-date records of collection activity and account status within <strong>JD Edwards EnterpriseOne</strong> and related systems.</li><li><strong>Analyze and prioritize:</strong> Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.</li><li><strong>Partner internally:</strong> Work cross-functionally to resolve invoice issues and support decisions around account closure.</li><li><strong>Leverage data:</strong> Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li><strong>Long-term stability</strong> with a reputable company</li><li>Opportunity to <strong>own your accounts and make a measurable impact</strong></li><li>Blend of <strong>customer interaction + analytical problem-solving</strong></li><li>Exposure to <strong>JD Edwards EnterpriseOne and structured collections processes</strong></li></ul>
<p>Robert Half is seeking a detail-oriented <strong>Grant Specialist</strong> to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p> </p><ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul><p> </p><p><br></p>
<p>Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts.</p><p><br></p><p>In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.</p><p>What You’ll Do</p><ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul><p>What We’re Looking For</p><ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul><p><br></p>
<p>A Regional Hospital is looking for a skilled Medical Collections Specialist to join the medical revenue cycle team. In this role, the Medical Collections Specialist will be tasked with managing and processing medical insurance claims for acute care facilities, ensuring accuracy and efficiency in collections. The Medical Collections Specialist position offers an opportunity to utilize your expertise in UB-04 claims while collaborating with internal and external stakeholders to resolve outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for medical insurance claims, ensuring timely and accurate submissions.</p><p>• Handle UB-04 claim forms for acute care facilities, verifying compliance with regulatory standards.</p><p>• Conduct follow-ups with insurance providers to address unpaid claims, denials, or payment discrepancies.</p><p>• Collaborate with internal teams and external payers to resolve outstanding account balances.</p><p>• Ensure all claims adhere to insurance and regulatory requirements.</p><p>• Maintain thorough documentation and records of claim statuses within organizational systems.</p><p>• Analyze and address issues related to medical billing, appeals, and denials.</p><p>• Provide expertise in managing hospital billing for both inpatient and outpatient services.</p><p>• Support the optimization of the hospital revenue cycle through accurate collections processes.</p><p><br></p><p>This company believes in its employee moral offering tuition reimbursement, medical/dental insurance and 15% 401k retirement matching,</p>