Our company is seeking an energetic and detail-oriented High-Volume Collections Specialist comfortable working in a fast-paced call center environment. The ideal candidate will be responsible for managing a high volume of outbound and inbound collection calls to recover outstanding receivables while delivering excellent customer service.<br><br>Key Responsibilities:<br><br>Make a high number of outbound calls daily to customers with past-due accounts.<br>Receive inbound calls and provide solutions to resolve delinquent accounts.<br>Negotiate payment arrangements and settlements within approved guidelines.<br>Update customer account information accurately in the collections system.<br>Follow up on payment commitments and document all interactions.<br>Meet or exceed weekly and monthly collection goals and quotas.<br>Collaborate with team members and other departments as needed.<br>Escalate unresolved accounts according to company policy.<br>Maintain compliance with federal, state, and company collection policies and standards.<br>Provide a positive customer experience, demonstrating empathy and professionalism.<br>Requirements:<br><br>Previous experience in high-volume collections, call center, or related customer service area.<br>Strong communication, negotiation, and interpersonal skills.<br>Ability to multi-task, prioritize, and work efficiently in a high-pressure environment.<br>Proficient with basic computer applications (MS Office Suite, collection/accounting software).<br>Detail-oriented and organized.<br>Comfortable working with call center metrics and performance goals.<br>High school diploma or equivalent required; additional education or training in collections or finance is a plus.
<p>Robert Half is seeking a detail-oriented <strong>Grant Specialist</strong> to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p> </p><ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul><p> </p><p><br></p>